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Tag: Accor

  • Gdansk – Hotel Novotel Gdańsk Centrum

    Gdansk – Hotel Novotel Gdańsk Centrum

    This is a new Accor hotel to me, the centrally located Novotel Gdansk, which has rooms at relatively low prices at the moment, around £25 per night. Given that Novotel is hardly the budget brand of Accor, that’s a very reasonable price. This is a view of the hotel’s gardens, although some imagination has to be used at the moment.

    The large foyer with its football tables and other distractions for guests, including a number of games consoles. The check-in process was efficient, although I had to wait for a staff member to arrive as if they didn’t expect many guests, although more on that later. All very welcoming though and everything seemed clean and organised.

    A functional and clean room, with a sofa and all the facilities that I would expect. There were no internal or external noise issues at all, so everything was peaceful.

    The welcome gift which I’ve had numerous times before, but I’m always pleased to see it in the room as it’s a handy snack.

    Woooo, a Nespresso machine. OK, I’m easily pleased.

    It felt only appropriate to go for the Żywiec Porter as my welcome drink on my first night back in Poland. It tasted exactly the same as it did a few weeks ago, so all to the good….

    The breakfast buffet arrangement, a very decent selection of cold meats, cheeses and the like. They also asked me if I wanted any eggs cooked and I opted for fried eggs, but I can’t recall being asked this question at an Accor hotel before other than the Sofitel in Warsaw. Which brings me to the situation that I’ve never stayed at an Accor hotel where I haven’t seen another guest, whether at check-in, in the public areas or at breakfast. That did explain the lack of noise issue in the hotel, it all felt a little odd.

    The lack of other guests meant that I had the entire breakfast selection to myself for the 40 minutes that I was there. This usually sounds a lovely thought for convenience and not being annoyed by other guests, but it did feel strange. Anyway, everything was clean and comfortable, so all to the good.

    The reviews aren’t quite as positive as I’d expected and this mostly seems to be down to the rooms being dated. I’m not sure that I understand that from my room, but it’s possible they’re started to renovate and update them and I had a newer decor.

    On a different issue, there was this 1 out of 5 review from a seemingly livid customer:

    “i delivered food to my hotel room ,two days in row,first day it was no problem,the delivery guy comes to my door,second day I order food from wolt again,and the receptionionist calls me and says my food is here,i say ok.do he deliver on my door,then she just hangs up the phone,and i think ok,they will probably come,i wait 5 minutes and still no food on my door,so i go to reception ,and there my food was , and i ask why does he not deliver on door,she say deliverer cannot deliver on room door cause he is not guest,then the whole point of food delivery is wasted.i have never had any problems with having food deliveried to my hotelroom door,and have done it many countries before.”

    On a different matter I was talking to a Deliveroo driver a few weeks ago about this issue and he mentioned that there are a minority of people in hotels who are like this and demand their driver tries to navigate around a hotel through all the security precautions. He has taken to asking everyone ordering at hotels to wait at the front of the building or in reception to collect the food, which seems a very reasonable request to me. It seems very harsh to be so rude to a hotel and attempt to mark them down for trying to keep their hotel secure. But, I’ve digressed again here.

    I had absolutely no complaints about this stay, especially at the low prices that they’re charging, and I’m back at the hotel a couple more times over the next week and perhaps it’ll be a little busier.

  • Warsaw – Ibis Styles Warszawa Centrum

    Warsaw – Ibis Styles Warszawa Centrum

    I’ve stayed at this relatively new hotel before, it’s not really that central, but I liked it previously. It’s also next door, and indeed the hotel is visible to the left in the above photo, to the Ibis Budget that I stayed in last week. The check-in was swift and efficient, with a slightly early check-in being possible which was useful.

    The room is colourful and I like this sense of informality and fun.

    The shower arrangement wouldn’t be ideal for everyone, where a curtain can open it up to the rest of the room.

    The view of the ceiling from the bed. It’s definitely not for everyone, but it is better in my view to sterile and dull. Incidentally, despite this being a new build hotel, they did have windows that open, which is now a requirement of mine in hotels (although it’s sometimes hard to work out which ones have sealed up rooms, but fortunately it’s very few Accor hotels in Poland).

    The welcome gift, these chocolate pastries were delicious.

    I went to the bar to get a welcome drink and was pleased to be offered a choice of five craft beers, as well as the more standard options that are available in Accor hotels. This is a great little enterprise and is a change to when I last visited and had no decent choice at all.

    The breakfast in the morning is included in the room rate and it’s all a little oddly laid out in the space that they have. I found it slightly illogically laid out, but I often find things complex so that didn’t concern me. Some of the items weren’t perhaps of the best quality, although they’ve got a lot of fruit for guests to make juices from which is a decent idea. They’ve also got the honey arrangement that I’ve only previously seen at the Crowne Plaza in Dublin where I stayed a few weeks ago. There were some hot items as well such as scrambled eggs and sausages, although these didn’t look overly appealing. Anyway, there was plenty of choice and other guests seemed happy.

    I liked this whole hotel and paid for it using the Accor rewards points offer, so that was all rather handy. It was spotlessly clean throughout and the staff were always helpful. I thought it was slightly odd that coffee is provided downstairs free of charge at all times, but they provide kettles and tea in the rooms. This is a hotel that I’d come back to though, a really quite lovely stay and there were no noise issues either internally or externally.

  • Warsaw – Mercure Warszawa Centrum

    Warsaw – Mercure Warszawa Centrum

    I’m still working around the last few Accor hotels in Warsaw that I haven’t been to, although this is the last new one of this trip. There’s some odd naming of Accor locations in Warsaw, this one is central, but nowhere near the Ibis Styles Warsaw Centrum or the Ibis Budget Warsaw Centrum, but it is vaguely near (but not close) to Ibis Warsaw Centrum. Anyway, now that’s clear.

    Copyright: Accor Hotels

    For reasons unknown, I forgot for the first time in a long time to take a photo of the room. So, here’s the Accor photo of a similar room…… They didn’t tell me that they’d upgraded me at reception, but they had, this is called an Executive Room I think.

    I did remember to take a photo of this impressive picture above the bed though.

    The view from the hotel room of the neighbouring offices and the Złote Tarasy shopping centre.

    The welcome gift of a large chocolate and fruit, all nicely wrapped up.

    I always like a nice selection of Nespresso coffees, adds a touch of decadence to arrangements.

    And some complimentary drinks in the fridge, and I liked that there was a sign pointing out that they were free, otherwise I’d just worry.

    This signage is a sensible idea as I assume plenty of people have complained about the air conditioning, but essentially, it stops working when the hotel key card is removed and the window is opened.

    My go-to welcome drink of Żywiec Porter in the hotel’s restaurant. I liked that the staff pointed out at check-in that I could have 10% off in the restaurant and put a menu in the room, which was all quite tempting.

    The hotel is well-reviewed on-line and I can find nearly no negative reviews that seem reasonable or are even about the right hotel. And if I sometimes think I’m picky, there are reviews such as this:

    “I am again and each time it gets worse and worse, no disposable slippers, where they were always in the wardrobe before, no cold drinks in the glaciers, before that there was always apple and orange juice in a glass bottle, only one water was left in the room where two people were checked in still for two people, for two people there are two tiny shower gels, so one person can take only one shower in the evening and no gel in the morning. The wardrobe also lacks a set of needle and thread where it has always been.”

    I’m not sure I’d leave 1/5 on a web-site review after a series of positive experiences because of things such as not enough shower gels/shampoos (there would have been four) and no needle and thread, all of which reception could have fixed. Or the very angry guest who arrived at 13:30 and was furious they couldn’t access their room before the quoted time of 15:00, apparently that deserved 1/5 too. I have no idea how hotel managers cope with this nonsense. Anyway, I digress.

    This was another excellent Accor hotel and up there amongst my favourites in the city, although I like nearly all of them to be fair. Friendly staff, clean rooms, well designed building and all really rather lovely. The hotel room was also nearly free as I used up some more of my reward points from the recent Accor offer.

    And more about the hotel and to book it…..

  • Warsaw – Novotel Warszawa Airport

    Warsaw – Novotel Warszawa Airport

    I’ve never stayed in this Accor hotel which is, as the name suggests, near to the city’s airport. It’s also about a one hour walk from the city centre, or it’s easy to get a train, bus or tram into Warsaw as well. The welcome was efficient and polite, although they seemed a little under-staffed on the reception desk.

    I didn’t get an upgrade for the first time in a while for a Polish Accor hotel, but that was likely my fault for choosing a themed room and the hotel probably thought that was the one I wanted. This is the surfer room, which I thought might make for slightly different photos to my normal quite dull photos of the room interior. Incidentally, I got lost going to my room which wasn’t entirely ideal, and I’m blaming the poor signage.

    Certainly quite different, with that board thing on the wall. The white cupboard arrangement on the left appears to have survived from a previous room layout, that did feel quite dated and I’m not sure was part of the renovation.

    Oh, and deckchairs. Probably not really entirely functional, but it added some character to the room.

    This looked quite odd though, I’m not sure I liked that nailed to the wall.

    My welcome gift, similar to that I’ve had recently, some very delicious chocolate coated things.

    The view from my window, made the hotel feel like it had extensive grounds, although it didn’t.

    The free welcome drink, once again I went for Żywiec Porter. As an irrelevant aside, the table was very shaky, but fortunately there were no drinks spills.

    I had forgotten that my room rate included breakfast, so that was a pleasant surprise at reception when I checked-in. It’s quite impressive that I managed to forget this since I only booked it three days ago, but there we go…… Plenty of choice and it wasn’t particularly busy. I mostly went for the cold cuts and bread, all of which was of a suitably decent quality.

    The hot food section, which was effectively a create your own hot dog arrangement. There was an egg section where I think staff make omelettes, although I don’t much like them and I didn’t see anyone try and get anything cooked when I was there. There was also a waffle making machine for those who wanted it, although again, I didn’t see anyone use it.

    Desserts, which are an important part of the breakfast arrangement as far as I’m concerned. There were also cereals as well and milk was available (I mention that as my friend Nathan has announced that cereals shouldn’t have milk on them, although he’s obviously wrong).

    I did wonder at first if there might be noise problems as they had a drunken group charging around the hotel and there was also some crashing about from the floor above. However, they were both one-off noise issues, so there were no internal or external noise issues, so all was well.

    The hotel is reasonably well reviewed, although there are an odd amount of clearly fake negative reviews all about a staff member not giving a customer a blanket. Anyway, the room rate including breakfast was just under £40, which was funded nearly entirely from the latest Accor offer, which all seemed reasonable for me even if I was paying. I suspect that the room prices are a little muted at the moment because of the lack of passenger traffic from the nearby airport, they are likely usually higher. But, I’d happily recommend this hotel to others, although I prefer the Novotel in the city centre.

    For anyone wanting to book or find out more…..

  • Warsaw – Ibis Budget Warszawa Centrum

    Warsaw – Ibis Budget Warszawa Centrum

    I’ve stayed at this Ibis Budget before, although it was a few years ago and before that Ibis Styles (which I’ve also stayed at) was constructed. I stayed here this week inbetween my Sofitel and Novotel visits, so it was a little less decadent. The check-in process was efficient and well managed, so I felt welcome which is always positive. It’s about a twenty minute walk away from the centre of Warsaw and around a forty minute walk away from the Old Town, so it’s not exactly in the heart of the action. There are though buses that depart from nearby to the hotel, although there are no nearby trams or underground trains.

    There’s a bit more colour in the room than in most Ibis Budget hotels, with everything being clean. There’s also soap and shower gel provided, there’s normally just the former in this brand. I didn’t have breakfast on this occasion in the hotel, but it’s a cheap and cheerful arrangement which offers reasonable value for money. It’s best though to check that the Ibis Styles next door isn’t too much more expensive, as the breakfast is included there and so can sometimes be better value and also provide a better room.

    The view from my room of the road and river, and I’d be quite happy if they tore this road up to make the riverside area feel a bit more appealing (and also so I had a nicer view if I’m being selfish).

    Given that it is a budget hotel, the reviews are surprisingly positive in the main although there’s inevitably perhaps some grumbling about how the shower opens out into the room. For me there were no internal or external noise issues and with the room price being under £20 per night, I had nothing to complain about (not that I go around looking for things to complain about). All really rather lovely and although very different to the Sofitel, it has its own charms.

    And here’s a link to find out more and book.

  • Accor Hotels – 6,000 Points Bonus

    Accor Hotels – 6,000 Points Bonus

    Well, that was lovely. This is an offer that Accor were running a couple of months ago, where they would give 500 points for a two night stay, 2,500 points for a second two night stay and then 3,000 points for a third two night stay. I achieved this and so the 6,000 points have been added to my account. That’s €120, which is enough to pay for three nights in a decent Accor hotel in Warsaw, which is very handy, so my stays for three days are all funded by that. It’s a very generous offer and well worth looking out for and signing up to.

  • Warsaw – Mercure Warszawa Airport

    Warsaw – Mercure Warszawa Airport

    I’m back again in Warsaw and at a hotel that I stayed in last year during my brief sojourn to the city in between lockdowns. It’s conveniently located near to the airport and easily accessible to the city centre, hence why I thought that I’d go for two nights here. There’s also an Aldi opposite the hotel which is handily located and which provided my snacks on the first evening. For anyone coming from the airport, the hotel usually has a shuttle in normal times, but at the moment it’s easy enough to jump on the train into the city centre and then just jump off after a couple of stops (not literally jump obviously) with about a 6-minute walk to the hotel.

    It took me a few seconds to remember where the hotel room numbers are located, which isn’t on the door. This is the one little problem I had at the hotel, which is that the key card was a bit unreliable and sometimes required me to make several attempts to get into the room. To be fair I didn’t bother going down to reception to change the card as it was a bit of a walk and no-one saw me patiently trying again and again to get it to work.

    The room which the hotel had upgraded for me, which was rather lovely. There was a sofa, chairs, a large desk and a fridge, with everything being spotlessly clean.

    The bathroom was the size of a small changing room.

    There was a espresso coffee machine, other hot drink making facilities and two bottles of water. I spent a good few minutes trying to turn the machine on, until I realised there’s a small switch at the back. And then there was espresso coffee….

    And a welcome gift of fruit (which I did eat) and cake, all much appreciated.

    And a welcome drink voucher, which mentioned that I could have any drink, a policy which seems to vary at different Accor hotels in Poland.

    The friendly member of bar staff said that I could have the Żywiec Porter, so I went with that quite happily. I commented in my post last year that the seating in the bar area is a little basic, although I could have gone into the restaurant with my drink and I can’t imagine that they would have minded.

    Back in the room, the windows opened as far as I wanted them to, and it would be possible to walk out on that bit of roofing if anyone was particularly adventurous (I’m not). It’d take an idiot, but I like that the windows weren’t sealed up as some hotels seem to feel is appropriate. Lots of fresh air was accessible to me, although the air conditioning was also very effective for those who don’t need street noise.

    The breakfast arrangement, hot food on the left, breads and fruit on that table in the middle with cold cuts, cereals, yoghurts, cheeses, fish and the like at the back.

    Behind me is the hot drinks and fruit juice area. Another friendly staff member was in the breakfast room and she was busily clearing tables with everything feeling clean and organised.

    And food photos from the two mornings that I was staying at the hotel (I mention that in case it looks like this was just one breakfast, which would have been a little greedy). This is just the sort of breakfast that I like, cold cuts, cheeses, bread rolls and everything tasted of a decent quality. And there’s a certain decadence to having blue cheese in the morning, that’s always a delight.

    The hotel was around £48 per night including breakfast, although I had Accor Rewards points to use up which halved that price. It’s not the cheapest rate that I could have got in Warsaw, but I very much like this hotel and it’s my favourite non-central Accor option in the city. The staff were friendly throughout, the hotel was clean, the restaurant area was organised and everything felt really well managed.

    For anyone who wants to book it or find out more, here’s the link.

  • London – Newham (Borough of) – Ibis Canning Town

    London – Newham (Borough of) – Ibis Canning Town

    I’ve worked my around a good number of the Accor hotels in London, well, other than the expensive ones as I’m not that decadent. This Ibis in Canning Town is new to me and is located opposite the Underground and DLR station in the beating heart of Newham.

    The check-in was efficient and what appeared to be a manager was standing near to the reception desk welcoming and talking to guests. I thought that was a nice touch, there was a really warm feel to this hotel in terms of the welcome. They gave me a room on the top floor and the interior was the Ibis brand standard affair, but spotlessly clean.

    Well, that really is very lovely as Ibis don’t have to provide a welcome gift. Some other Accor branded hotels do, although often don’t, so this was another nice little touch. My loyalty is easily bought with popcorn and a drink.

    The extensive view from my window, a reminder of when I got the DLR every day into Canning Town when I lived near here.

    For the welcome drink I went for Meantime London Lager, a perfectly acceptable option for a chain hotel, although I was slightly puzzled when asked if I wanted ice with it. The hotel has done well here with its cafe, as they have a limited amount of space and it was busy with what appeared to be a combination of guests and locals. Hotels often have quite anonymous and quiet cafe bar set-ups which aren’t really much used, something that didn’t happen here. Although the flip side of that was that I couldn’t get any work done as the set-up wasn’t conducive to that as it was a little too loud, so I didn’t linger for long.

    The view from the hotel room at night. The window in the room opened which meant that I could listen to the sound of traffic and activity, something I find quite relaxing (who needs the quiet countryside?).

    I particularly liked watching this, the three levels of Canning Town platforms and the bus station in front of it, there’s quite a lot of integrated transport going on there.

    As another one of my irrelevant asides and a clear sign that I’m spending too much time in Accor hotels, but there has been a switch from the white dispensers to the black ones. This hotel had one of each, but the ‘Rock Your Body’ ones are often broken, such as this one, not really a very well thought through design as around a third of these dispensers I’ve had just don’t work (they’re full, but the mechanism at the top doesn’t do anything). It’s not ideal from Accor, although I accept that it’s not the world’s most pressing issue at the moment…..

    Anyway, I very much like this hotel, with friendly staff, clean rooms, a nice touch with the welcome gift and the views over the River Thames. It’s well reviewed on-line and it’s a quick journey into central London given how near the Jubilee Line station is, and it’s a short DLR journey to get to London City Airport and the ExCeL centre.

  • Hull – Ibis City Centre (Visit 3)

    Hull – Ibis City Centre (Visit 3)

    This is my third visit to the Accor operated Ibis in Hull, centrally located and reasonably priced.

    I was able to have a little meander around the reception area when checking in at around 22:30 as the staff were all elsewhere for several minutes.

    The room, which is brand standard and what I expected, although missing a hairdryer but I can cope without that. The set-up is becoming ever more rickety, they’re going to have to refurbish this hotel soon as the rooms are becoming slowly but steadily more damaged and the carpets more stained. Cleanliness was adequate, nothing more, with this being another Accor hotel which isn’t cleaning the room during guest stays. They also hadn’t filled two of the three shower gels in the room, which was hardly a problem, but wasn’t perhaps ideal.

    I slightly suspect a dispense problem here, as the already very average Boddington’s was devoid of any taste at all, almost a junk product. This Accor doesn’t have a very good selection of beers, it’s one of the weakest selections I’ve seen in an Ibis hotel and they should perhaps make more effort here. I can’t overly complain as it was a free welcome drink, but it’s all a bit lacklustre. Also, the chocolate bar they used to give as a welcome gift has gone, perhaps not their wisest move as it’s just a cheap gesture that likely created at least a bit of goodwill (it did with me anyway).

    However, there were no noise disturbances either internally or externally, so I had no issues during my stay. When I asked for more coffee I was given a huge heap of them, so no complaints there either. I didn’t want breakfast here, but I note their old previous offer price has gone, and it’s back to £8.50. I didn’t see anyone having breakfast when I walked by on three mornings, I suspect that the Wetherspoons over the road has stolen nearly all of that trade from them. I shall likely stay here again, but I hope they start a refurbishment programme soon. Oh, and dump their generic beer options, or at least get something marginally more decadent.

  • London – Hounslow (Borough of) – Ibis Budget Hounslow

    London – Hounslow (Borough of) – Ibis Budget Hounslow

    I’ve been in London this weekend to have a rather lovely time seeing Liam and his wonderful two boys, a really nice day on the cable cars, the ArcelorMittal Orbit (which we have to go back to as their slide was a bit jammed yesterday), Downing Street, the Houses of Parliament, Trafalgar Square, Buckingham Palace, M&Ms World, the Lego Store, the London Transport Museum and about 62 trains. There weren’t many cheap accommodation options, so the best value that I could find was the Ibis Budget in Hounslow.

    The usual basic room, which seems to be the older design, judging by the lovely new set-up at hotels such as Ibis Budget Whitechapel. It was very clean, no issues there. The hotel also isn’t currently offering daily cleaning of the rooms and they’re claiming Covid-19 restrictions, but that is now becoming rarer in hotels within Accor and other chains and is perhaps not entirely believeable now. If they’re short of staff or saving money, I’d personally rather that they were honest about that.

    The main public area on the ground floor, with the staff being friendly and engaging, which seems to often be the case at Ibis Budget hotels. There are no free hot drinks in the rooms at this Accor brand, but there is free tea at reception and there’s chargeable coffee.

    The breakfast buffet arrangement, which only costs a few pounds and I find really quite good value. There’s cereals, jams, Nutella, ham, cheese, yoghurts, orange juice, coffees, porridge and so on, basic but perfectly acceptable quality.

    I was very brave and used the toast machine, although I’m always slightly nervous I’ll set the hotel on fire. All went well actually with the whole breakfast arrangement and I didn’t break anything which is always a positive way to start the day. It was quite quiet in the breakfast area, but I did go down early on both days.

    The breakfast arrangement I went for, or at least, part of it. The coffee was of an unusually high standard, I very much liked that.

    The reviews of the hotel are mixed, although the staff and location are well reviewed. It’s rated a lot better for solo travellers than it is was friends and families, which is entirely understandable. One guest left a negative review, but I liked the hotel’s reply of:

    “I believed that the fact that you kept extending your stay on numerous occasions meant you were satisfied with the hotel”. It’s a fair point from the management……

    I had expected a weekend at Ibis Budget to be a little louder than it was, but there was no internal noise or disturbances at all. Being under the flightpath of London Heathrow was more annoying at 06:00 though, my sympathies to the local residents as the aircraft do indeed make one hell of a noise. I liked this hotel, it’s a short walk away from Hounslow Central underground station and the staff were friendly. I’d happily stay here again if it was competitively priced.