Tag: Accor Hotels

  • Thursday : Pottering Around Warsaw

    Thursday : Pottering Around Warsaw

    I can’t remember the exact number of visits, but this is something like the twentieth time I’ve come to Warsaw, one of my most favourite cities. I thought that I’d treat myself to a leisurely day in the city without needing to rush around.

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    The leisurely day started with the Mercure hotel breakfast arrangement, with a mound of chicken that I’d hidden underneath the rolls as my first plate.

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    The selection has definitely got better here over the years, although there are no gherkins which is unusual for a Polish Accor hotel, but the selection of cold meats is certainly sufficiently decadent. Often Ibis hotels have meats that I can’t identify by sight or taste, so I tend to stay clear of those, but it was much better here. There are other counters with pastries, hot food and other random things such as fruit.

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    I thought I’d splash out the £2 or so for an unlimited travel card for the day, which are much more affordable than the equivalent ticket in London.

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    The POLIN Jewish museum, which I’ve been to before, but as it was the free admission day, I decided to see what temporary exhibitions they had on. There were a lot of school parties touring the museum, but they were all suitably well behaved, something rather necessary given the nature of the museum. Oddly, the museum has decided to let visitors put their bags into the luggage storage area themselves and pick them up themselves, which seems a slight security risk to me. I spent most of my time in the museum worrying whether my laptop was safe, as unlike my friend Liam, I feel the need to worry about these things. I doubt Liam would have even thought about the risk, he’s far too care-free.

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    Kazimierz is the Jewish quarter of Krakow, relevant to me as it’s where I’m currently sitting writing this a couple of weeks on. I’ll catch up on posts soon enough…..

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    The decorative nature of Jewish art, this is a recreation of the Gwoździec Synagogue which is now in Ukraine and which was destroyed by the Nazis during the Second World War.

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    One of the elements that is interesting to me about the situation for the Jews in Poland during the 1930s is that many didn’t know what to do. Some just hoped the Germans wouldn’t invade Poland, so the fear of repression and hatred that Jews in Germany were suffering from might not have come to pass in anywhere near the same way. This photo is of the Cembal family from the town of Wyszków which is located to the north-east of Warsaw. Israel (third from right) was able to get to Argentina in 1935, but there were sufficient anti-semitic incidents that caused his wife and daughter fearful and so in 1937 they too managed to join Israel in South America.

    The part of this which I find relevant is just how much the remainder of the post-war Jewish population must have looked back on their lives and wondered if they should have fled earlier and why they didn’t. Some, such as Otto Frank, had taken their family from Germany to Amsterdam, hoping they would find peace and freedom there. It was never inevitable that the Germans would march across Europe so quickly and decimate the Jewish population to the extent that they did, so it’s understandable that many families didn’t take the risk of uprooting themselves and fleeing. Hindsight is of course a wonderful thing and those who successfully left must have only looked on with horror with what they escaped. Although many Jewish families wouldn’t have sufficient money to be able to afford to flee, or the domestic arrangements to support such a move.

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    This photograph appears frequently in displays on the Holocaust and it was taken in the Krakow ghetto in 1942 (although the museum dates it to 1940). That grinning face of the Nazi officer is sinister and the ever present on-looker who did nothing to help.

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    This image is from Krasiński Square in Warsaw and was taken in 1940, with the Polish reading “Jews must not walk on this side of the street”.

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    The museum doesn’t have a huge number of exhibits, partly because not much survived the ghetto and also because it’s relatively new and so other institutions have had time to build up more substantial collections. This is an anti-typhus vaccine which was smuggled into the Warsaw Ghetto, likely from Lwów (now the Ukrainian city of Lviv) or Krakow.

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    The ghettos established by the Germans in Poland, this is another example of the sheer enormity of what happened in the country during the early 1940s.

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    This photo is one of 53 taken by Franz Konrad to show the demise of the Warsaw Ghetto and the destruction of the city’s Jewish population. It’s not clear exactly what humiliation is being meted out by the Nazi guards, but that adds somewhat to the depth of the image, it could have been one of so many things.

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    Another one from the album of 53 photos, but I’ve seen this one in many exhibitions before given the powerful nature of the imagery. That poor little boy, who I imagine likely lost his life soon after.

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    Jedwabne is a live political issue in Poland, it’s the site of a war crime where 340 men, women and children were killed in the village. It took place on 10 July 1941 and became a political issue again between 2000 and 2003 when the site was excavated for historical purposes, with the conclusion that local Poles as well as Germans were responsible for the crimes. The Polish President apologised for the crimes against humanity, but some believed this was not the responsibility of the Poles. I’m not sure that the Poles need to be so defensive, the country was not to blame for the Holocaust, but of course there were individuals who signed up the violent and hateful ideology of the Nazis, especially at a time without a free media. There is a widespread feeling though in the country that concentration camps should be referred to Nazi camps in Poland, rather than as Polish concentration camps.

    Back to the image, the keys in the photo were excavated from the barn where the villagers were burnt to death, so they’re quite haunting.

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    The special temporary exhibition in the museum was on Jewish food, which was interesting, although I’m more engaged in the historical angle of the exhibits. And I was also still worrying about my laptop, which I’m pleased to write was sitting there quite happily still in the museum’s luggage storage facility.

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    The frontage of the museum, which has won numerous design awards.

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    Located opposite the POLIN museum is this sculpture of Jan Karski who fearlessly travelled Europe to ensure that messages about what was happening in Poland, including in the ghettos, got through to the Provisional Polish Government. He was awarded the Righteous Among the Nations award in June 1982, a formidably brave man and there’s plenty more about his story at https://en.wikipedia.org/wiki/Jan_Karski.

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    One of my many new rituals is to pop to KFC on the first full day that I arrive back in Warsaw. It tastes better than the UK version and it’s much cheaper.

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    It was very hot, so I thought the underground would be cooler, which it was. Travel during the warmer months is a challenge for me, goodness knows why people go and seek heat out.

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    Back in Jabeerwocky.

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    The Bah Oui DNEIPA and the Triple Coffee & Salt, both from Funky Fluid, one of the most creative brewers in Poland. I like the flavour of salt in beer incidentally, it can add a rather pleasant after-taste to the arrangement. Anyway, this is a craft beer pub that is worth a little meander along to.

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    The Warsaw skyline and I was pleased to see that the sun had disappeared and it was suddenly less hot.

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    Then something odd happened, all the signage for the trams was put on hold and emergency vehicles were using the tram tracks.

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    A poor pedestrian had been struck by a tram and was receiving medical attention behind the red hoarding they’d put up. I decided against getting photos any closer as I don’t know what happened in this incident, but I was intrigued to see just how quickly Warsaw became grid-locked. I was also impressed at how quickly the TV crews got there, they were filming right by the accident and I’m never sure how they get to some incidents like this faster than the emergency services.

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    The air ambulance flew in. Anyway, there’s no need for any more photos of this tragic incident.

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    It’s not entirely clear in this photo, but I could count over 18 trams lined up. I got on the one near the front and finally after around twenty minutes they were able to clear the road, so we were moving once again.

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    And the welcome drink back at the hotel, a delicious Żywiec Porter.

  • Saturday : Still In Wales (Paddle Boarding and Drive to Daventry via Wolverhampton Cosmo)

    Saturday : Still In Wales (Paddle Boarding and Drive to Daventry via Wolverhampton Cosmo)

    As if the morning’s bravery zip-lining wasn’t enough, we had decided to go paddle boarding as we hadn’t done that before. I’m not very good at balancing, unless it’s in pubs where I’m world class, but I was already astounded at my own bravery so far in the day.

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    The walk to the paddle boarding place, which also hires out kayaks and canoes.

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    Mounting the paddle board, or whatever it’s called. This is effectively white water rafting, but I only took photos of the flat bits. I left my phone and the like in the upmarket changing facilities (a container unit) of the paddle boarding place, so Liam took this photo. I was too nervous about dropping my new phone into the water on the rapids section of the canal.

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    After some interesting manoeuvres I managed to get Liam’s phone to take photos of myself, although I was concentrating very hard on not dropping his phone into the water. I did record numerous videos of Liam doing his paddle boarding thing, although if anyone wants to see these, they’ll have to contact him as they’re still on his phone and he doesn’t feel the need to have a blog droning on in excessive detail about what he’s been doing.

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    Liam at Resolven Lock, by the River Neath.

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    The lock on the Neath Canal.

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    I’m not sure that this equipment is much used now, navigation ceased in the 1930s, although sections of the route have been kept open.

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    I had an offer on the app so this McDonald’s was cheap and we only had a short time, otherwise we would have hunted down a decadent local restaurant. We had wanted to investigate some historical sites in the area, but our hotel was in Daventry, where the prices were very reasonable, and we had a meal booked in Wolverhampton.

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    We did have time to pop into Aberdare and this is the war memorial, unveiled in 1922. It also has the details of Lance Corporal Phillip Anthony Sweet, who died in the Falklands War forty years ago.

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    The magic of Aberdare.

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    This stone commemorates the life of James James (Iago ap Ieuan) who composed the Welsh National Anthem and is buried in a nearby cemetery.

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    St. Elvan’s Church, which was constructed in 1852.

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    Ticking off another JD Wetherspoon, who have a relatively large number of outlets in these former mining towns, this is Yr Ieuan Ap Iago. The pub’s history on their web-site mentions the stone I wrote about earlier:

    “Virtually outside the JDW premises is a memorial stone commemorating James James or Iago ap Ieuan, who composed the national anthem of Wales. The five-feet-high memorial stone was mined at a quarry just north of Aberdare. The commemorative plaque set into the stone is of north Wales slate. James moved to the Cynon Valley (which includes Aberdare) in 1873 and spent his last years in Abedare itself. He was buried in Aberdare Cemetery in 1902.”

    The building was used as a Post Office before JD Wetherspoon took it over.

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    It’s easy to sneer at Wetherspoons, but having visited over 400 of their outlets, I’ve seen a lot of very good practice alongside some hard working staff. And my usual caveat of that it’s important to visit great independent pubs, as often seen in the Good Beer Guide, although I’ll add that this pub is listed in it as well. Trying to be as a polite as I can, understanding these are challenging times for pubs, this venue was a bloody disgrace though by any standards and just a little bit of an affront to hospitality, by far the worst Wetherspoons that I’ve visited. Surfaces were sticky, there was litter ground into the floor, there was food debris in random places and every table had empty glasses and plates on. The pub is towards the lower end of JD Wetherspoons on Google Reviews (the lowest rated in Wales and one of the lowest that I could find in the UK) which doesn’t really surprise me. Hopefully the pub didn’t get caught out on one of the company’s CQSMA inspections, although I imagine it’s had its moments in the past.

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    The app suggested the wait time on food was eight minutes, but it was clearly longer than that, with our drinks having not arrived after 35 minutes. I went to recover them at the bar as they were clearly not going to be delivered any time soon, with Liam’s soft drink having a glass with ice that had nearly entirely melted and my pint was substantially short measured. The staff were helpful and friendly, topping up the pint, but they were so short staffed that the manager probably should have suspended service for a short while as they couldn’t cope, especially as they had customers coming and leaving straight away anyway. The staff were also trying to deal with a number of complaints from customers, so I wasn’t entirely sure they were making much progress with the backlog given the issues they were trying to deal with.

    I wondered at first why the staff weren’t collecting glasses when they walked back to the bar, but the hatch to the kitchen was already at capacity so it’s not clear where they would have put them. On the bright side, my Moose River from Hop Union Brewery was well-kept and suitably refreshing. As an aside, it could be asked why we stayed in a venue that was clearly bloody dreadful. I have to admit that the pub did have the advantage of having power points so that I could charge my phone up (unlike McDonald’s where I had hoped they might have charging facilities), so I have to give them credit for that and that’s why we stayed.

    Going back to the pub reviews, one customer noted:

    “The staff here really do work hard. Most of these reviews are probably from some very entitled people”

    They might do, and indeed they did seem to be doing their best when we were there, but I note this review from two weeks ago:

    “Slave treatment of the poor staff. Skeleton crew run ragged. No wonder hospitality industry can’t hire staff. Dirty tables uncleared of plates. Blame lies firmly with the employer NOT the staff”

    Which is more in line with our experience.

    “Usual dire service and did not like the look of the food being served so went elsewhere after using the WiFi”

    That sounds like me using their electricity….. Not a bad idea to be fair.

    “Food was acceptable but it was dirty, tables full of dirty dishes, no interest in cleaning away and wiping down these tables. The whole place needs a good clean up, everything looks grubby and shabby. I realise the drinks are cheap but not everyone goes there to just drink. When I go out for a meal I want things to be at least clean, at best light and cheerful. I haven’t been there for about 2 years because of the state of the place, I won’t be going again.”

    This is from a year ago and there are tens of these reviews, not really ideal.

    Anyway, enough negativity, I can’t copy and paste reviews for ages about cleanliness of a pub in Wales that I’m unlikely to ever go to again. I’ll be positive by saying the staff did seem to be doing their best.

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    Music is clearly important to the community, this is a statue of the composer Griffith Rhys Jones.

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    What was once clearly a rather lovely building, the old court rooms.

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    I had hoped for a delicious salad bar for our evening meal, but Liam was adamant he wanted to go to Cosmo in Wolverhampton, so I agreed. It was a bit of a drive, but I’m sure I entertained Liam for several hours with my entertaining conversation. Oh, and a song about Kettering that I’ve modified slightly.

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    The delights of the food selection at Cosmo. Without going on for too long, this was the best in the chain that I’ve been to, with everything clean, efficient and well managed. I had booked a table the night before (as in that’s when I had made the booking, not when I had booked the meal for), which was essential, and they had our booking and got us in ten minutes early. The food was kept well stocked, the quality was high and the range of curries was particularly decent. It’s inevitably pile it high in its design, but I liked that they had a wide range of food and it met my expectations in terms of the taste, temperature and presentation. Indeed, looking at the photos, it’s making my hungry again.

    There are the usual refillable soft drinks as well and I went through far too many fizzy Vimtos, but they’re not often available and I’m easily pleased at the best of times. The portion sizes that the restaurant let me get were a little excessive, but it’s fair to say that I left not feeling hungry, and Liam seemed equally satisfied with the volume of food as well. Despite it being busy, the restaurant had plenty of food counters and I was rather pleased that Liam had picked such an excellent choice of place to go to. I need more friends who will take me on road trips and to all you can eat restaurants 🙂

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    And, after about another hour of driving, into the Mercure in Daventry, who had pre-annoyed me by ignoring my emails asking what time I could check-in at (which is really me checking they won’t oversell the room) and whether the bar was still open. 90% of Accor hotels seem to respond within an hour, some within minutes, so I wasn’t overly impressed as unlike Liam I do get worried about rooms being oversold. We got our free welcome drinks (which they forgot about unlike I helpfully reminded them) that I’m not sure we needed after such a long and brave day of zip-lining, but the Camden Pale Ale tasted as it should. There was a wedding going on at the hotel, but it didn’t give us any noise issues and the hotel pricing was very reasonable, so no complaints there.

    Anyway, that was the end of a long day, and I don’t need to mention the bravery we showed (particularly me) as I may have happened upon that subject a few times already. And sorry to Stuart that there wasn’t likely as much coverage of Wales as he would have ideally liked.

  • Monday and Tuesday : Lucy’s Chips in Norwich Before a Trip to London Including Goose Island, Craft Beer Co and Hard Rock

    Monday and Tuesday : Lucy’s Chips in Norwich Before a Trip to London Including Goose Island, Craft Beer Co and Hard Rock

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    I’ll immediately admit to some deceit and have used a photo from a different day, but this is the delight of Lucy’s Chips at Norwich Market. For the first time, no scraps were available today, but I’ve now decided these are the best sausage and chips available in Norwich, because they use a proper butcher’s sausage and they’re competitively priced. It’s no surprise that there’s nearly always quite a long queue wrapping around their market unit.

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    I did have some cheap tickets to fly to Montenegro, but for various reasons, I decided not to go. However, I still had my £5 fare from Norwich to London, so I thought I’d head to the city for one night rather than not use the rail ticket.

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    I wasn’t at all surprised or delighted to see that Greater Anglia have shoved another Stansted Express service on the route. Well, actually, I wasn’t entirely surprised at this bloody train being put into service. With no first or catering, neither of which impact on me, this isn’t an ideal train for many customers, nor is the entire lack of tables. I don’t know why people on the Stansted Express aren’t allowed tables, but I’ve questioned that before and Greater Anglia don’t know. I’m unsure why the rail company who spent hundreds of millions on these trains isn’t sure why they don’t have tables, perhaps someone forgot. The guard on board made an announcement apologising for the train, saying that several of the usual mainline trains were currently being repaired. I have no idea why such new trains need such maintenance, but there we go. The train was clean and tidy, getting quite busy when we neared London. I did have another passenger keep talking to me during the journey, but I tried to look as busy as possible, although that didn’t much help.

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    The tableless train arrived into London Liverpool Street on time at least.

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    Instead of going to a salad bar, I got muddled up and went to Goose Island, what I consider to be the best bar in London, which I might have mentioned a few times before. This is the IWD2022, a dank and hazy DNEIPA which was fruity, refreshing and beautifully decadent. Brewed on the premises and it’s always a delight to visit this marvellous location.

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    This is Worship Street where a girder bridge is still in place with trains underneath the road sweeping into London Liverpool Street station. I mention this as I have managed to walk by this many times and not notice it was there. Behind me in the photo there was not that long ago a series of railway tracks going into Broad Street railway station, which was one of the countless casualties of the post-war under-funding and poor management of the network. Even Beeching didn’t want it demolished, but British Railways demolished the station and flogged the land off anyway. Today, they’ve have to build Crossrail underneath the new developments, so Broad Street has come back in some form at least.

    Clicking on the image makes it larger, and I was standing where it says Worship Street Junction on the left-hand side map. Look at all the railway!

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    I had decided to walk to Oxford Street, which is about an hour’s walk from Goose Island, since it was a pleasant day and I’m always keen on urban walking. This is Farringdon’s new Crossrail station, although this central section of the Elizabeth Line hadn’t opened when I was in the city, I was one week to early for that. I’ve pinched Crossrail’s press release below for information about this station:

    “Farringdon station will be one of the busiest in the UK, connecting with Thameslink and the London Underground to provide links with outer London, the home counties, the City, Canary Wharf and three of London’s five airports. The goldsmiths, watchmakers, ironmongers and blacksmiths of Farringdon, Clerkenwell and Smithfields and the Brutalist architecture of the nearby Barbican Centre provide the context for the design of the new Farringdon station. Two new ticket halls are connected by underground mined platforms. The western end located on the corner of Farringdon Road and Cowcross Street will provide access to and from the Thameslink ticket hall.

    The eastern end is bound by Charterhouse Street, Lindsey Street and Long Lane. This major transport interchange site has had to fit within a complex infrastructure network up to 25 metres below ground. The engineering and design challenges here have driven tailored design solutions such as lifts that move on a slope rather than the standard vertical movement. In the eastern ticket hall, the design references the Barbican centre and the design of heavy metal sliding-screen gates has been derived from a barcode for ‘Farringdon’. In the western ticket hall influence is drawn from the nearby diamond and jewellery quarter. A material palette comprising champagne coloured stainless steel cladding and etched glass panels unify design at both ticket halls.”

    I’m a big advocate for Crossrail, this will make connections across London much quicker. Even though I try and walk across London as much as I can, this does make things easier and the excellent accessibility for those with disabilities is a real positive as well.

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    The once bustling site of Smithfields market, which is still there in part, but most of the site is moving location. Much of this will be the Museum of London in a few years, they’re moving from their current location.

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    I thought I’d have a quick mid-walk rest and charge my devices up, this is the Sir John Oldcastle pub in Farringdon, operated by JD Wetherspoons. I didn’t have any issues here, friendly staff, well-kept and keenly priced beer with the pub being clean and organised. And there were plenty of power outlets as well.

    I had a look at some of the pub’s reviews, and it’s towards the higher end of ratings for the chain, with this one being helpful to me.

    “If you want to sit and read a paper or a book, this is the place for you. If however, you want to have a laugh and giggle with friends, go to the castle pub instead. They could do with a manger that will let a group of friends meet up and not kick them out before most of them have finished their first drink.”

    I can imagine what “have a laugh and giggle” means in terms of the disruption to others, so this reassures me about the pub’s management.

    Or a 1/5 review as:

    “We bought a cake from outside to share as it was my friend birthday”

    and they were annoyed the pub wouldn’t let them.

    And a 1/5 review:

    “I came with a coffe cup, ok, I agree it’s not permitted, just left it on the table”

    They came with their own coffee cup for the unlimited refills?

    Anyway, I digress.

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    I was fascinated by this missing building and I’m still none the wiser. It’s been like that for at least two decades and there was once a building there, so quite what happened to it, I have no idea. And I’ve never said that this blog actually answers questions and problems….

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    Tzatziki Sour from Orbit Beers, which my friend Nathan has mentioned more times than I’ve mentioned crisps in my life, but it’s a very good beer.

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    And the This is Not a Soft Drink from Pressure Drop Brewing from Tottenham, who have a taproom that I want to visit. They occasionally have some beers in Goose Island, I had the Escape Pod Cherry Edition last year from the brewery, one of the most decadent and rich imperial stouts that I’ve had. This was a juicy raspberry and yuzu sour, refreshing although lacking a little something. And, no, I don’t really know what an yuzu tastes like, I think it’s lemony.

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    Downstairs in Craft Beer Co in what I considered was a suitably artistic photo.

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    The Whippet Bench at Centre Point which was designed as a seat, although this is rather more style over substance. It was created for the London Festival of Architecture and its relevance here is the architects of the public space wanted people to think about how dogs live in the moment.

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    The flags at Oxford Street, and also on Regent Street, have been controversial because some people have compared them to Nuremberg and the Nazi Party. Having been in Nuremberg a couple of weeks ago, it’s hard not to note the similarities and I assume this was considered, but at some point perhaps countries have to move on from what happened 80 years ago with a entirely different flag. Given they’re only there to commemorate the Queen’s Platinum Jubilee which absolutely has to be marked in many different ways, it is perhaps going too far to say that they’re offensive. But I won’t go down the rabbit-hole of politics beyond that.

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    Thanks to TheFork, who I still refuse to praise for their anti single diner policy, who funded this thanks to their numerous offers. I’d add I might not praise them, but that doesn’t mean I’m not going to enthusiastically join in with their deals. Anyway, this is the Hard Rock cafe on Oxford Street, which I’ve written about numerous times, mainly because of previous generosity from TheFork. Service here is nearly always impeccable, and it was thus once again. Although I’d note that they have an odd way of sitting diners next to each other rather than putting spaces between them, which isn’t an ideal situation. I was left with the neighbouring table asking me to explain the British currency, or more specifically, what the coins meant. It isn’t the first time I’ve seen someone disappointed that the 2p isn’t £2 as they had a lot of them and were about to pay for their coffee with them.

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    The “One Night in Bangkok Spicy Shrimp” weren’t cheap at £14.75 (thank goodness this wasn’t my money) but this sort of dish is often exciting in the United States in terms of the flavours. It was satisfactory here, but the outside was more hard than crispy.

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    I had a little dilemma here of trying to unstick the sticky sauce from the camera whilst smoke was sizzling from the chicken fajitas, so the photography is bloody dreadful. I’ve got a new camera now though, perhaps the imagery will improve…. Anyway, this was suitably delicious as ever, although four wraps isn’t enough to fit that much food in. Despite now being aged over 14 years old, I still get excited seeing food sizzling as it’s brought to the table. I should probably get out more to be honest.

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    As part of the decor, clothing worn by Phil Collins in 1982. I can imagine a political restaurant, perhaps with a suit worn by Jacob Rees-Mogg in 1987 being on the wall. On second thoughts, maybe not.

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    I thought I’d walk through Hyde Park to get to Hyde Park Corner underground, walking past the remnants of the Marble Arch Mound or whatever it was called. This is a cycle and pedestrian lane, although it wasn’t entirely clear to me (or anyone else actually) which was which.

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    A simple, albeit long, journey on the Piccadilly Line to Hounslow West. It’s possible to do the journey to Heathrow by Crossrail now, but it’s much more expensive than using the Underground, something that they’re not making at all clear.

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    And safely at the Ibis Heathrow with the two drinks proffered to me. I was only at Heathrow as this is where the cheapest hotel in London was, it was nothing to do with the flight I had originally intended to get, which was at Gatwick. It was good to be back in London, this is becoming increasingly rare given how much the hotels are now costing in the city.

  • Reading – Ibis

    Reading – Ibis

    Not to be confused with the nearby Ibis Styles hotel, this complex was built on the site of the Boar’s Head pub and also contains a Novotel. But Novotel is a bit expensive for me in the UK, I’m not back in Poland now to afford that sort of decadence….. The welcome from the staff member was, well, memorable and she was so enthusiastic, but full marks for that, it’s nice for staff to make an effort. The staff member mentioned she saw my Accor profile asked for rooms higher up, but she said on this occasion she was going to give me a lower floor as they were banging about higher up with the ongoing refurbishment programme. I very much liked her “if there’s absolutely anything we can help with, just let us know”, it reminded me of Christian from Channel 4’s Hotel series (he ended up in prison though, I have much higher hopes for the kind staff here). There was a WhatsApp number that anyone could message and I’m a fan of this, I hate phones (they’re very last century) and I prefer messaging complaints using text based services, not that I had any on this occasion…..

    It’s reassuringly brand standard and that’s by no means a negative comment. Clean, functional and the same as most other Ibis hotels. The window opened, the television was modern (I actually turned it on to cast Only Fools and Horses to it from my Britbox account) and the temperature was just as I wanted it.

    The bar and lobby area, this is nicely done given the space that they’ve got available to them. The atmosphere was cosy and I liked listening to the conversation of the Polish guests nearby. Not in a nosy way, as I struggled to have a clue what they were talking about, it just reminded me of Poland, which anyone who reads this blog occasionally (and few read it regularly, so I’ll take the occasional readers) will know I frequently miss. They do offer a basic menu of food, although there is so much competition locally that I suspect they don’t have many takers.

    The welcome drink of London Pride and this is OK with me, it’s a nod towards having a proper beer and not offering me Bud or Corona.

    “We kindly ask you not to be alarmed”, seems a reasonable request.

    There was a blandness to this hotel which I found really quite reassuring, it’s a corporate and peaceful location and I didn’t have any noise issues either internally or externally. The customer service was excellent, a friendly welcome which made me feel welcome, and the prices are towards the lower end of the scale. The management felt competent, the surroundings were clean and everything seemed in its place, other than I had no idea where the stairs were to reception and got caught having to take the lift.

    I’d stay here again (and probably will) and there’s more about the hotel here.

  • Reading – Ibis Styles

    Reading – Ibis Styles

    The reviews of this Accor hotel in Reading are, being honest, dismal and they’re sitting at 3.2 out of 5, which is about the sort of territory that the dreadful hotels operated by Britannia are running at. I wasn’t expecting the most decadent of stays, as there didn’t seem much that was pointing in the right direction for this hotel.

    On the morning of the booking, the hotel phoned me, and unusually I thought I’d better answer as I didn’t want to discover that my hotel booking had been cancelled. It was the hotel asking if I really wanted two rooms, and I replied that I didn’t, but it seems that Accor took a duplicate booking due to a technical error. I should have noticed this as they did email me, but it was easy to miss and the booking didn’t duplicate on my future Accor bookings which I would have seen. Anyway, the staff member was really quite charming and said the hotel was happy to cancel one room, I just needed to phone Accor.

    And Accor were bloody dreadful. They said they couldn’t do anything about it, although they were polite whilst being annoying. This is the problem with this awful global call centre operation that they have, their call handling staff have no discretion or flexibility. If the call centre for each country was actually within the country in which their hotels were, then their call staff could have a much more personal relationship with the hotels they’re meant to be serving. In short, Accor said they couldn’t help as they had no way of contacting their own hotel. I mean, by phone I would have thought was a possible way, but apparently call centre staff aren’t allowed phones. I wasn’t best pleased with Accor at this stage.

    Anyway, I phoned the hotel back and the wonderful lady I had been speaking to answered and she clearly wasn’t going to accept this sort of nonsense from Accor. Within about three minutes an email came through from Accor confirming the cancellation of the duplicate room and the hotel called me to confirm that they’d fixed it. My impressions of the hotel had now firmly shifted from sceptical given the reviews to really liking their customer service. As an aside, Accor should have a set-up which allowed them to do this, but I was just pleased that it was all resolved.

    It’s an interesting building, it’s an old hotel that was originally known as the Ship and then became the Royal County Hotel.

    And here’s the plaque at the hotel’s entrance to prove it. The member of staff at check-in was personable and helpful, giving me all of the information that I needed about my stay. At this point I was really struggling to establish why they were picking up so many bad reviews.

    In the area at the base of the stairs, I can’t imagine when this would have last been used for coats, but it felt like part of the hotel’s history. The hotel is old and so there are windy and twisting corridors all over the place, I thought it was all quite charming.

    I stayed at this hotel twice and was given the same room on both occasions, it was Indian themed and that seems to be a throwback to before it became an Accor hotel. The decoration was quirky, but the room was clean and comfortable, so I was still wondering why the reviews were poor.

    The bathroom which wasn’t exactly modern, but it was clean and functional.

    The welcome drink arrangement is unusual, it’s offered by the Indian restaurant that now seems to be separately owned, but was once the hotel’s main restaurant area. On the first occasion a staff member asked what beer I’d like and an interfering manager behind said “it’s Cobra only” which was an unnecessary intervention I thought as I’d already said Cobra would be fine. On the second occasion, I asked for a Cobra and was surprised to see I was being given the much larger bottle. The interfering manager looked horrified, but the bottle was already open before he could stop it. There’s clearly a customer service issue here, but I’m not going to blame the hotel for that.

    As the hotel’s breakfast room now has an Indian restaurant in it, there’s a free takeaway bag offered, which unusually includes a refrigerated carton of milk instead of some odd slightly chilled UHT arrangement. I thought that the breakfast was entirely adequate and there’s a room where guests can get free coffees and teas at any time, although these facilities are also in the room.

    The customer service throughout at the hotel was impeccable and the staff here were as good as I could have expected at a higher end Accor property. Indeed, I very much liked this hotel, so I felt that a closer look was needed as to why so many other guests were annoyed at their stay.

    “If I could rate this 0 I would. The worst hotel I have ever stepped foot in. Do not waste your time or money. Staff are rude and their customer service is appalling. All rooms are awful, they were that bad I made other arrangements to stay elsewhere as I physically could not stay there. Shocking”

    This review is from a couple of days before I visited. All the rooms are clearly not awful, but I’m puzzled how one person manages to find all of the staff rude whereas the four staff that I encountered were all very customer service focused.

    “Probably the worst hotel I’ve stayed in, and i travel a lot. Broken shower holder, so water went everywhere . Water either very hot or cold. Very squeaky floor boards. Dated room and had to keep my shoes on when moving about. A-lot of drunks in the hotel keeping us awake during the night and close to the main road so also kept awake by local traffic. If you want a cheap room for a night out and don’t care where you sleep this is ideal. If you’re with your family then I suggest elsewhere. Definitely won’t recommend to anyone.”

    It is possible that this is why I had a different experience, or at least to some degree, as the room they gave me was at the rear of the hotel and near the end of a corridor, so I was far away from any noise. But perhaps I just got lucky….. There are also several reviews annoyed that no tea and coffee facilities were included, but my room had a kettle and it’s not as though I was upgraded to a suite.

    I do have some history with this hotel, as they cancelled a booking on me last year, which was disappointing, but it was a fair way in advance of the booking. They tried to transfer me to the nearby hotel but there was a mess-up with the bookings and I just gave up, which is partly why I came back this time. I’d be surprised if they remember those interactions, although I found the staff helpful then as it wasn’t their fault they were closing, but maybe they wanted to be helpful after the problems of last year.

    Either way, I liked this hotel and would happily return. It is though an older building and the set-up is old fashioned given that, it reminds me of the Ibis Styles Croydon which has a similar old hotel arrangement. For anyone who likes new and shiny, there’s the Novotel and Ibis hotel which is just around the corner, so something for everyone (or nearly everyone).

    There’s more information about the hotel here.

  • Gdansk – Ibis Gdańsk Stare Miasto (2022 Visits)

    Gdansk – Ibis Gdańsk Stare Miasto (2022 Visits)

    I stayed in this hotel a couple of years ago when I last visited Gdansk, but am posting again as I thought that my two visits on this trip were particularly positive. And when things go right, I may as well write about them……

    As is perhaps evident from these photos, I was given the same room on both my stays. I think they have a few with Espresso machines and the like, so the chances of getting the same room is higher than it might appear. Anyway, the rooms were spotlessly clean and everything was as expected.

    There was no welcome gift on my first stay, but that’s not surprising as it’s not the brand standard for Ibis to offer anything. On the second visit though things improved somewhat, with a mini bottle of red wine. I’m not really a red wine drinker, but I’m not going to refuse any hospitality and my uneducated wine palate decided it tasted quite pleasant. There was a handwritten welcome letter as well which was a kind touch.

    And the welcome drink of my choice, which was the Żywiec APA. Accor hotels in Poland do a much better job in my view than in any other country, they have a consistency to them which can perhaps only be obtained by having one company (in this case Orbis) running every hotel in the country.

    And photos of the breakfast arrangement. Some of the rolls on my second visit tasted like they’d been there a bit too long, but there was some rather delicious apple pie and there were sufficient options available. Everything is neatly arranged and the  breakfast area was clean and organised. They had pierogi, three different sausage options, beans and eggs as well for those who wanted some hot options.

    The staff here are helpful, including them being very accommodating when I needed to be on a Zoom meeting at lunch-time, with the late checkout being willingly offered for free. The hotel is located near to the city’s main railway station and about a five minute walk from the centre of the Old Town area, so all rather convenient. I don’t need to worry about parking a car, but I noticed that cost 50zl per night for anyone who needed to. There were no noise issues, either internally or externally, on either stay, with the prices being towards the lower end of the scale again. So, once again, all rather lovely.

    There’s further information about the hotel here.

  • Gdansk – Hotel Novotel Gdańsk Centrum (Repeat Visits)

    Gdansk – Hotel Novotel Gdańsk Centrum (Repeat Visits)

    I wrote about the Novotel Gdansk Centrum a couple of weeks ago after my first stay, but I made several repeat visits and it’s fair to say that I think it’s a very well run hotel. It seemed very quiet on my first visit, but things have picked up somewhat now which I’m pleased to see.

    I’ve been given a series of different rooms, one of them was a themed Japanese room.

    I’m not sure of the functionality of this themed room, especially since they took the sofa out to fit everything else in, but I do like it when hotels have an quirky element. Especially when they’re built as corporate hotels which have a brand standard, some variety added to the mix seems useful to me.

    That’s what the standard room looks like. On every occasion the room was clean and tidy, with no noise issues internally or externally on any night. I also appreciated the Nespresso coffee machine, even though I’m trying to cut my coffee consumption.

    I’ve gone through a range of welcome drinks as well, including Żywiec Porter, Żywiec APA and Żywiec IPA.

    And the assorted welcome gifts, which I always very much appreciate. In one case the manager came to the room to hand the gift over, which I was I suspect as I was given the wrong room at check-in, but whatever way, this makes me feel very welcome. The honey roasted peanuts and those truffles really are delightful.

    In case the hotel wondered where its salami and gherkins kept going, there’s the answer.

    The staff here have been friendly throughout, to the point where the helpful man who works endlessly hard judging by how often he’s at reception, now recognises me. As a hotel, it seems impeccably managed to me, there have been no problems during any of my stays and I think that it represents excellent value for money given that the prices have been so low recently. All very lovely. There’s more information about the hotel here.

  • Accor Hotels in Poland

    Accor Hotels in Poland

    I thought I’d create this list as I’ve visited a relatively large number of Accor hotels in Poland and it’s a handy way to link to my blog posts about them. I understand that all Accor hotels in Poland are operated by Orbis Hotels and they frankly are managing these hotels to a very high standard, with a much better consistency than many of the franchises in the UK which are all over the place in terms of consistency.

    I couldn’t find a list of hotels that Orbis operate in Poland, so I might have missed some off. However, this will do for a start. I’d merrily recommend any hotel operated by Orbis, my stays in Accor hotels in this country have nearly all been excellent, with some reaching exceptional standards.

     

    BIALYSTOK

    Ibis Styles Bialystok : [I’ve stayed here] – More information about the hotel

    Mercure Bialystok : [never stayed] – More information about the hotel

     

    BIELSKO BIALA

    Ibis Styles Bielsko Biala : [never stayed] – More information about the hotel

     

    BOLESLAWIEC

    Ibis Styles Boleslawiec : [never stayed] – More information about the hotel

     

    BYDGOSZCZ

    Mercure Bydgoszcz Sepia : [never stayed] – More information about the hotel

     

    CIESZYN

    Mercure Cieszyn : [never stayed] – More information about the hotel

     

    CZESTOCHOWA

    Ibis Czestochowa : [I’ve stayed here] – More information about the hotel

    Mercure Czestochowa : [never stayed] – More information about the hotel

     

    GDANSK / GDYNIA / SOPOT

    Ibis Gdansk Stare Miasto : [I’ve stayed here] – More information about the hotel

    Mercure Gdansk Posejdon : [never stayed] – More information about the hotel

    Mercure Gdansk Stare Miasto : [never stayed] – More information about the hotel

    Mercure Gdynia Centrum : [I’ve stayed here] – More information about the hotel

    Novotel Gdansk Centrum : [I’ve stayed here] – More information about the hotel

    Novotel Gdansk Marina : [I’ve stayed here] – More information about the hotel

    Rezydent Sopot MGallery : [never stayed] – More information about the hotel

    Sofitel Grand Sopot : [never stayed] – More information about the hotel

     

    GNIEZNO

    Ibis Styles Gniezno Stare Miasto : [never stayed] – More information about the hotel

     

    GRUDZIADZ

    Ibis Styles Grudziadz : [I’ve stayed here] – More information about the hotel

     

    JELENIA GORE

    Mercure Jelenia Gore : [never stayed] – More information about the hotel

     

    KARPACZ SKALNY

    Mercure Karpacz Skalny : [never stayed] – More information about the hotel

     

    KATOWICE

    Ibis Budget Katowice Centrum : [I’ve stayed here] – More information about the hotel

    Ibis Katowice Zabrze : [never stayed] – More information about the hotel

    Mercure Katowice Centrum : [never stayed] – More information about the hotel

    Novotel Katowice Centrum : [never stayed] – More information about the hotel

     

    KRAKOW

    Bachleda Luxury Hotel : [never stayed] – More information about the hotel

    Ibis Budget Krakow Bronowice: [I stayed here in 2016, but it was just before I started the blog] – More information about the hotel

    Ibis Budget Krakow Stare Miasto : [never stayed] – More information about the hotel

    Ibis Krakow Centrum : [I’ve stayed here] – More information about the hotel

    Ibis Krakow Stare Miasto : [I’ve stayed here but didn’t write about it] – More information about the hotel

    Ibis Styles Krakow Centrum : [never stayed] – More information about the hotel

    Ibis Styles Krakow East : [never stayed] – More information about the hotel

    Mercure Krakow Fabryczna City : [never stayed] – More information about the hotel

    Mercure Krakow Stare Miasto : [never stayed] – More information about the hotel

    Novotel Krakow Centrum : [never stayed] – More information about the hotel

    Novotel Krakow City West : [never stayed] – More information about the hotel

     

    KRYNICA ZDROJ

    Mercure Krynica Zdroj : [never stayed] – More information about the hotel

     

    LODZ

    Ibis Lodz Centrum : [I stayed here in 2018, but it was just before I started the blog] – More information about the hotel

    Novotel Lodz Centrum : [never stayed] – More information about the hotel

     

    LUBLIN

    Ibis Styles Lublin Stare Miasto : [never stayed] – More information about the hotel

    Mercure Lublin Centrum : [I stayed here in 2016, but it was just before I started the blog] – More information about the hotel

     

    NOWY SACZ

    Ibis Styles Nowy Sacz : [never stayed] – More information about the hotel

     

    NOWY TARG

    Ibis Styles Nowy Targ : [never stayed] – More information about the hotel

     

    OPOLE

    Mercure Opole : [I’ve stayed here] – More information about the hotel

     

    PIOTRKOW

    Hotel Mercure Piotrkow Tryb. Vestil : [never stayed] – More information about the hotel

     

    POZNAN

    Ibis Poznan Centrum : [never stayed] – More information about the hotel

    Ibis Poznan Polnoc : [I’ve stayed here] – More information about the hotel

    Ibis Poznan Stare Miasto : [I’ve stayed here but didn’t post about it] – More information about the hotel 

    Mercure Poznan Centrum : [never stayed] – More information about the hotel

    Novotel Poznan Centrum : [never stayed] – More information about the hotel

    Novotel Poznan Malta : [never stayed] – More information about the hotel

     

    RACLAWICE

    Mercure Raclawice : [never stayed] – More information about the hotel

     

    SIEDLCE

    Ibis Styles Siedlce : [never stayed] – More information about the hotel

     

    SZCZECIN

    Ibis Szczecin Centrum : [I’ve stayed here but before the blog] – More information about the hotel

    Novotel Szczecin Centrum : [never stayed] – More information about the hotel

     

    TOMASZOW LUBELSKI

    Ibis Styles Tomaszow Lubelski : [never stayed] – More information about the hotel

     

    TORUN

    Ibis Budget Torun : [I’ve stayed here] – More information about the hotel

    Mercure Torun Centrum : [never stayed] – More information about the hotel

     

    WALBRZYCH

    Ibis Styles Walbrzych : [never stayed] – More information about the hotel

     

    WARSAW

    Ibis Budget Warsaw Centrum : [I’ve stayed here] – More information about the hotel

    Ibis Budget Warsaw Reduta : [never stayed] – More information about the hotel

    Ibis Styles Warsaw Centrum : [I’ve stayed here] – More information about the hotel

    Ibis Styles Warsaw City : [I’ve stayed here] – More information about the hotel

    Ibis Styles Warsaw West : [I’ve stayed here] – More information about the hotel

    Ibis Warsaw Centrum : [I’ve stayed here] – More information about the hotel

    Ibis Warsaw Ostrobramska : [I’ve stayed here] – More information about the hotel

    Ibis Warsaw Reduta : [I’ve stayed here] – More information about the hotel

    Ibis Warsaw Stare Miasto : [I’ve stayed here] – More information about the hotel

    Mercure Warsaw Airport : [I’ve stayed here] – More information about the hotel

    Mercure Warsaw Centrum : [I’ve stayed here] – More information about the hotel

    Mercure Warsaw Grand : [never stayed] – More information about the hotel

    Mercure Warsaw Ursus : [I’ve stayed here] – More information about the hotel

    Novotel Warsaw Airport : [I’ve stayed here] – More information about the hotel

    Novotel Warsaw Centrum : [I’ve stayed here] – More information about the hotel

    Raffles Warsaw : [never stayed] – More information about the hotel

    Sofitel Warsaw Victoria : [I’ve stayed here] – More information about the hotel

     

    WIAZOWNA

    Mercure Wiazowna Brant : [never stayed] – More information about the hotel

     

    WROCLAW

    Bridge MGallery : [never stayed] – More information about the hotel

    Ibis Budget Wroclaw Poludnie :  [I stayed here in 2017, but it was before I started the blog] – More information about the hotel

    Ibis Budget Wroclaw Stadion : [never stayed] – More information about the hotel

    Ibis Styles Wroclaw Centrum : [never stayed] – More information about the hotel

    Ibis Wroclaw Centrum : [never stayed] – More information about the hotel

    Mercure Wroclaw Centrum : [never stayed] – More information about the hotel

    Novotel Wroclaw City : [never stayed] – More information about the hotel

    Novotel Wroclaw Centrum : [never stayed] – More information about the hotel

     

    ZAKOPANE

    Mercure Zakopane : [never stayed] – More information about the hotel

  • Sopot – Novotel Gdansk Marina

    Sopot – Novotel Gdansk Marina

    I thought that I’d come to Sopot for the day as I wanted to walk along some of the coastline here, which was a successful little afternoon outing for a couple of hours. More on that in another post.

    This Novotel was relatively expensive, coming in at around £40 per night, but I haven’t been to this particular hotel before and it was handily located near Sopot.

    I thought that this was a really beautiful room, clean, modern, in keeping with the sea and quite uplifting. I don’t want to sound like Alex Polizzi, but the cushions on the bed probably shouldn’t be there, as they are going to be thrown on the floor and can’t easily be cleaned. However, that’s one minor negative comment given that I had a suitably glorious room which was really very comfortable.

    And the welcome gift of a mini bottle of wine. I’m not a huge connoisseur of wine, but it’s a lovely little gift.

    And some juices in the fridge as well. My only complaint with the room is that the switches by the bed not only turn off the lights in the room, but also all of the plug sockets. I noticed this in the morning when my laptop was at 0% charge, which wasn’t ideal. I suspect it might be because otherwise elements such as the fridge would remain lit up, but it wasn’t what I expected.

    A plan of Gdansk on the wall, to add to the local theme.

    I initially wondered why there was a gin menu for children, until I realised that was the name of the hotel’s restaurant. Lots of clarity here as well, often Accor hotels don’t put menus in the room, but here the offering of pizza and fish dishes were tempting.

    The highlight of my room was though the view from the window, as the reception staff had very kindly put me on the top floor (the eighth floor) in one of the handful of rooms that was fully facing the Baltic Sea (or more technically I think the Gulf of Gdansk). It was a murky day, but I wondered if it was possible to see Russia on a sunny day, as the city of Kaliningrad isn’t far along the coast.

    The same view by night. They’re not easily visible on the photo (although are clearer when clicking on the image to make it larger), but there are lots of lights from the freight ships.

    One of the areas near reception for children. I think it’s a useful time to say here that my Accor Platinum status proves its value in stays like this, as the upgrade to such a lovely room made it a much nicer experience than say a room at the end of the first floor corridor looking mostly towards the road. For my £45 (room stay and evening meal) I received an excellent room, a welcome gift of wine and soft drinks, a drinks voucher for a local beer, a pizza, breakfast and a room with a Nespresso coffee machine. I’m prepared to accept that was very reasonable value for money.

    This is one of the best designed hotels that I’ve seen in a while. They’ve pushed the reception desk to one side and created a large public space at the front of the hotel. This bar is easily visible to one side and some thought has been put into how it looks, really quite successfully.

    And more credit to the hotel here, they’ve made the effort to find some local beers, which is not a common occurrence in Accor Hotels (although Orbis do a much better job with this in Poland than the operators in the UK). It’s a dark IPA called Festiwalowe from Browar Miejski Sopot, and was a perfectly decent beer. Also, credit to the staff member who served me for not only speaking fluent English, but also being knowledgeable about the beer options.

    My camera has once again distorted the size of this to make it look smaller, it was a Salami Piccante pizza with jalapenos, which all had a pleasant flavour and the dough tasted of a good quality as well. Not badly priced at just over £5, I was half tempted to order another one, but that might have been a bit greedy.

    The breakfast selection was standard fare for Novotel, although they had a few things that I don’t normally see, more on which in a moment. It got busy later on, I think for a BNI event, so my friend Richard would have felt right at home. There was plenty of space for the food and drink selection, but the breakfast room did get completely full just as I was leaving. I mentioned to a couple nearby they could have my table as I was leaving, but I felt a little sorry for the family that looked quite confused and couldn’t find a table. The staff were on hand to help, which was all very attentive, but I was surprised just how busy it got and I wasn’t quite sure where that family was put.

    As an aside, this is the first Accor or IHG hotel I’ve seen in over a year that requires guests to use disposable gloves. I’m really not sure that they make much difference to anything, given the amount of handling people give them to try and get them on. It did though add to the perception of cleanliness in the hotel, with staff often busy cleaning things.

    My little breakfast selection, rolls, salami, gherkins, cheese and the like, alongside tea, orange juice and a heap of fruit in a bowl which wasn’t the highlight of the arrangement if I’m being honest.

    I only noticed they had different doughnuts towards the end of my breakfast, but I felt it only right to try one of each. They were suitably decadent and I might have had more if I wasn’t already full from trying to eat fruit. I’m not sure I’ve seen these in an Accor hotel recently, but their appearance should be more commonplace as everyone knows doughnuts are an essential part of breakfast.

    Anyway, this was a really well managed hotel and I was very pleased with my room and its view. The staff were all friendly, personable and attentive, and everything felt like it was under control in all parts of the hotel. It was really quite marvellous to hear nothing other than the sea crashing onto the beach during the night, all peaceful and calming.

  • Warsaw – Ibis Styles Warszawa Centrum

    Warsaw – Ibis Styles Warszawa Centrum

    I’ve stayed at this relatively new hotel before, it’s not really that central, but I liked it previously. It’s also next door, and indeed the hotel is visible to the left in the above photo, to the Ibis Budget that I stayed in last week. The check-in was swift and efficient, with a slightly early check-in being possible which was useful.

    The room is colourful and I like this sense of informality and fun.

    The shower arrangement wouldn’t be ideal for everyone, where a curtain can open it up to the rest of the room.

    The view of the ceiling from the bed. It’s definitely not for everyone, but it is better in my view to sterile and dull. Incidentally, despite this being a new build hotel, they did have windows that open, which is now a requirement of mine in hotels (although it’s sometimes hard to work out which ones have sealed up rooms, but fortunately it’s very few Accor hotels in Poland).

    The welcome gift, these chocolate pastries were delicious.

    I went to the bar to get a welcome drink and was pleased to be offered a choice of five craft beers, as well as the more standard options that are available in Accor hotels. This is a great little enterprise and is a change to when I last visited and had no decent choice at all.

    The breakfast in the morning is included in the room rate and it’s all a little oddly laid out in the space that they have. I found it slightly illogically laid out, but I often find things complex so that didn’t concern me. Some of the items weren’t perhaps of the best quality, although they’ve got a lot of fruit for guests to make juices from which is a decent idea. They’ve also got the honey arrangement that I’ve only previously seen at the Crowne Plaza in Dublin where I stayed a few weeks ago. There were some hot items as well such as scrambled eggs and sausages, although these didn’t look overly appealing. Anyway, there was plenty of choice and other guests seemed happy.

    I liked this whole hotel and paid for it using the Accor rewards points offer, so that was all rather handy. It was spotlessly clean throughout and the staff were always helpful. I thought it was slightly odd that coffee is provided downstairs free of charge at all times, but they provide kettles and tea in the rooms. This is a hotel that I’d come back to though, a really quite lovely stay and there were no noise issues either internally or externally.