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Tag: Travelodge

  • London – Tower Hamlets (Borough of) – Travelodge London Central Aldgate East

    London – Tower Hamlets (Borough of) – Travelodge London Central Aldgate East

    On my third and final Travelodge of my current trip, this is their outlet in Aldgate, a short walk away from Tower Gateway DLR and a relatively short walk away from Aldgate East Underground. It was on their special cheap deal which they’ve been running recently, otherwise I wouldn’t be spending the usual prices that they charge here, as this hotel can frequently be over £100 per night.

    I was welcomed with this and I thought I’d patiently wait whilst the staff member returned. A cleaner walked by after around three minutes and mentioned he’d get a staff member, which he did. I was moderately annoyed to discover that there was a manager in the office behind reception, he had just shut the door rather than deal with customers. Not ideal, but I wasn’t particularly inconvenienced time-wise as it was only three minutes.

    The set-up here was the oddest I’ve had at a Travelodge and relates to the fact that they have a passageway through the middle of their hotel. I support the right of old paths to be maintained, but this meant at this hotel that guests needs to walk through one door (reception is off through the right-hand door) to another (the rooms are through the left-hand door). It also meant that they needed to give me a key fob for one of the doors, even though the rest on my walk to the room just used the standard Travelodge swipe card.

    There’s the passageway through….. The hotel itself is located on Chamber Street, an odd little backstreet which runs by the railway line, and the road has a slightly dodgy feel to it. It used to be called Chambers Street and there’s an entire Wikipedia page about it at https://en.wikipedia.org/wiki/Chamber_Street. I noticed the shrapnel damage that it refers to, and that is being kept (or at least it’s still there and they’re working around it) as part of the new building project that they’re currently working on.

    The arrangement to get to the rooms and I’m surprised they didn’t just put offices or conference rooms here, as it all felt a bit odd. However, I suppose it’s no different to a motel where you go outside to get to the room, but it seemed unusual. I didn’t go off exploring for fear of setting alarms off, but I think that if they really want to then guests can use a staircase at the rear here to go up a floor, then walk through the hotel on the first floor and then back down the other side, avoiding the need to go outside.

    The room which felt like a prison cell with those high windows, but it was spacious and fitted out to brand standard. There was an ironing board in the room which is unusual for Travelodge, but I don’t concern myself with such fripperies. There was very little noise internally, a little more externally but nothing that proved to be annoying.

    The bathroom, which was larger than standard, a legacy of the strange building that the architects had to work with.

    The reviews of the staff are very positive, coming in at 4.7 out of 5 on Google, which is particularly high. The rooms are less popular, not least because a lot of them face the railway tracks and there are plenty of reviews about the noise issues caused by that. I think that I would have preferred a railway view as they intrigue me and I’m not put off by the noise, but the hotel might by default try and put people at the front of the hotel to minimise noise.

    I was quite happy with this hotel, especially as it cost under £25 per night, which is a ridiculous price for central London, although I booked it at a time of uncertainty (in the world, not in my life). The hotel could do with a bit of a refurbishment to replace the stained carpets and broken things, but that’s true of very many Travelodge hotels which take quite a battering from guests.

  • London – Camden (Borough of) – Euston Travelodge Central

    London – Camden (Borough of) – Euston Travelodge Central

    Travelodge had an offer on a week or so ago which was get one night half price when booking at least two nights, which meant that this hotel became really quite affordable despite its central location. It’s literally a one-minute walk from Euston railway station, and around five minutes from King’s Cross St Pancras railway station, so ideal for those needing to catch a train.

    When I entered the hotel I was surprised and delighted to see that they had ripped up most of the floor, and even more surprised when I left to go out two hours later and they had restored the flooring. Whatever work they were doing, the tradespeople were very efficient at least. The staff member at reception was helpful and everything seemed in order, other than I struggled to hear her amidst noises of the floor being ripped up. No mention was made of breakfast or the cafe, which was of no relevance to me anyway as I wasn’t using them, but I was slightly surprised there was no upsell tried. Although, to be fair, the staff member already could hardly hear themselves think with the sound of their floor being ripped up around them.

    The room is standard Travelodge fare, but actually it was entirely satisfactory and I had no complaints. The window opened and the air conditioning was very effective, something that I don’t necessarily expect in budget hotels. There was a bath in the bathroom, another feature that many hotels lack. I was given the quiet side of the hotel, although I don’t mind road noise, but reviews of the hotel are littered by complaints about the sound of traffic keeping people awake.

    The hotel has started to renovate its rooms and they have the SuperRooms which you pay a bit extra and get a decadent coffee machine and a KitKat. I decided against going for such luxury. I didn’t have any noise problems internally or externally, despite this seeming to be the most common complaint from guests.

    As for the reviews, the staff are being creative with excuses and not blaming Covid for shortages:

    “Rooms are unvacuumed and dirty. Toilet is dirty. Shower curtains ( bleurgh) Rooms are sprayed liberally with air freshener instead of cleaned and it’s suffocating. The reason, apparently, is ‘Brexit’.”

    Firealarmgate doesn’t sound ideal either…..

    “Finally, on the second night when I was getting out baby ready for bed, the fire alarm went off. I scrambled to get us both semi-decent and grab the essentials, then ran down to the foyer. I didn’t take the room key as I thought there was a fire tearing through the building. The fire alarm stopped on the way down. I reached the foyer, and stood there, with a half-dressed baby and myself shoeless, for 20 minutes with no sign of staff.”

    And I know some people like this:

    “I spent half of my time going down to the reception to complain about something.”

    There are over twenty reviews of guests who have been given keycards to already occupied rooms, something which I still think is unforgivable incompetence from a hotel. I merrily barricade a room with a chair behind the door to try and prevent such things, but I’d be demanding my night be refunded should it ever happen…. Fortunately, it hasn’t (although it has to Nathan, he gets all the excitement….).

    Although one customer was livid about a series of things and noted:

    “We advised of the issues and all they were able to do was give us a handful of free Kit Kat’s, not exactly a suitable response.”

    That would have won me over…..

    Anyway, I liked this hotel as it was central, clean and quiet, although I likely won’t stay here again as it’s normally relatively expensive. I understand that there are some rooms in the cellar and that doesn’t sound ideal, probably best to try and refuse those at reception if possible.

  • London – Islington (Borough of) – Travelodge Farringdon

    London – Islington (Borough of) – Travelodge Farringdon

    Not to be confused with the Travelodge King’s Cross Royal Scot, which is located about a two-minute walk down the road, I’ve stayed at this hotel for £24.99 per night over the last two Sundays. It’s about a ten-minute walk from London King’s Cross and a little further from Farringdon station. That situation was particularly ideal as my train into London was arriving at King’s Cross, avoiding me needing to cross London in the late evening. I like walking, but there are no shortages of buses going down the road for anyone with luggage or accessibility issues.

    The double room which was spacious as it had a separate seating area and it was clean, although the carpet in places looked like they’d picked it up out of a skip. Plenty of teas and coffees, a modern looking television (although I didn’t turn it on) and a working air conditioning unit which I think is really quite impressive for a budget chain such as Travelodge. It was easy to control the temperature and I was pleased to make the room nice and cold, with no real noise disturbances internally or externally that couldn’t be expected from a central London location.

    The view from my room, with those windows to the right being the corridor, it wasn’t possible to look into the rooms of other guests. It wasn’t herds of wildebeest sweeping majestically across the plain in terms of the view, but I’ve had worse.

    I didn’t realise at the time, but last Sunday I had booked a single room, whereas for the same price this week I had a double room. This size room was fine for me though, but I preferred the larger amount of space.

    Anyway, a perfectly decent hotel with friendly staff, a clean environment and a need for some refurbishment, although I think that this process is now underway. Really though for £24.99 in central London, it’d be hard to expect anything more (well, I suppose they could have given me a Twix, but that’s not something I expected in a Travelodge) so I was really quite pleased with the whole arrangement on both visits.

  • Leicester – Travelodge Leicester Central

    Leicester – Travelodge Leicester Central

    Not to be confused with the nearby, new and what I consider to be the inadequate Travelodge Leicester City Centre, this hotel is older and I think that it’s much more functional and welcoming. Some of the public areas need something of a refurbishment (particularly the carpets in the corridors), but the staff were friendly and helpful.

    The view from my room, perhaps not the most exotic and decadent. However, the window opened and there was a fan in the room, which is all that I need to control the temperature to suit my needs.

    The room, all to brand standard. Perhaps not entirely spotless, but clean enough. They’re using sheets on the bed rather than duvets, although the duvet is in a bag in the corner.

    One of the older style Travelodges which still has a bath rather than just a shower. I liked this hotel and it’s moderately well reviewed, although there are a fair few comments about the rooms needing modernisation. Some people don’t like the lack of air conditioning, but I’m not sure that that will ever be the preserve of the budget hotel, it can’t be a cheap thing to implement and maintain in every room. I didn’t encounter any noise issues internally, and I rather liked hearing the city itself when opening the windows, I don’t really like being hermetically sealed into a room. Apparently there’s sometimes a nightclub open nearby, which I can’t imagine is ideal for some guests, although it wouldn’t annoy me.

    I noted the review that said:

    “The reception didn’t let me in, and the two ladies at the reception was very rude to me. So she rang the police, and the police had arrived and I had been escorted out, and the police brought back my items from the room.”

    I’d very much like to hear the other side of that story, it sounds intriguing. Unfortunately, Travelodge have got bored of replying to reviews over the last couple of years (although before then they were generic responses which added little value anyway), so there’s not much that can be ascertained here.

    Anyway, this was a reasonably priced night and I’d stay here again, especially as it’s usually the cheaper of the two Travelodges in the city.

  • Leicester – Travelodge Leicester City Centre

    Leicester – Travelodge Leicester City Centre

    This is from my stay in early September 2021, the nearly new Leicester City Centre Travelodge. I’ve been deeply impressed this year by much of what Travelodge are doing, but as far as I could see this hotel was ineptly managed. Firstly, it took me the best part of half an hour to get in, as there is no working intercom at the front door. The shopping centre entrance was closed when I visited, so the only way in was via the car park entrance. That required me to press the buzzer to the car park, which is privately operated, who let me in so that I could walk around to the hotel.

    I got to reception and there were no staff, just a queue of other annoyed guests. The staff member seemed perplexed that the buzzer wasn’t working, although it transpired it had been broken for some days, it hadn’t occurred to them to put a sign up. The staff member mentioned I could have phoned the local number on the sign at reception, but I wasn’t entirely sure how she thought I was going to have seen that, and the phone number in the booking was a premium rate one. The reason I must admit to being annoyed at the management is that guests the next day still couldn’t get in, so I wasn’t convinced they were in the slightest bit interested.

    The hotel was clean and organised, although I was already pre-annoyed at the whole set-up by this point.

    This whole set-up is odd, the exit is on the ground floor, but can only be accessed via the first floor. Anyone with disabilities needs to use stair lifts to get from the entrance to the first floor lift, or use the shopping centre when it’s open. This isn’t Travelodge being awkward, it’s a former office block being converted into hotel use, but it means a clunky set-up to get in. It all felt slightly too unsafe for my liking, especially given the indifference of the management here.

    The conversion from an office block has meant that the rooms are larger than usual size and they look really quite barren. I don’t use the television in hotel rooms, but it looked a little ridiculous that tiny thing on the wall. The windows are sealed and the air quality in the room is poor, with loud and clunky air conditioning. The whole arrangement was way too sterile for me, although the hotel room was very clean, perhaps inevitable given how new everything was.

    I wouldn’t stay at this hotel again, partly because I wouldn’t be comfortable that I could actually get in, but also because of the sterile rooms and the poor air quality. There is another Travelodge in the centre of Leicester, more on which shortly, which was older but which I much preferred. This hotel was very reasonably priced, but perhaps this whole set-up would have been better turned into residential accommodation.

  • Huddersfield – Travelodge

    Huddersfield – Travelodge

    My luxury abode for the few days that I was in Huddersfield was the Travelodge which was located around a ten minute walk away from the town centre. What it lacked in convenience it more than made up for by being reasonably priced. Friendly staff as well, although I rarely have any issues in that regard with Travelodge (or indeed with any hotel company to be fair).

    The room, which looks like more other Travelodge rooms around the country. They’ve taken out the sofa from the room, which was evident as there’s a mark on the carpet where it once was. It was all sufficiently clean and comfortable though, no issues there.

    The beautiful view of the sweeping plains and dales of Huddersfield. What’s a little harder to see is that there’s a railway line on that embankment, although there didn’t seem to be many trains on it.

    Although I need to add that my wide angle phone has distorted this, it’s not the biggest bath that I’ve ever seen (and it is a bath and not a shower tray).

    The hotel is pretty well reviewed on-line, although as something outside of their control, I did have some problems with my Vodafone signal and there’s no free wi-fi in the room (or not beyond the free thirty minutes per day), so that wasn’t ideal. There’s no cafe bar at this Travelodge, they just offer the silly little breakfast box which is £5.25 and comes with a small cornflakes, milk, a muffin, flapjack and pain au chocolat. I’ve never had one (well, other than the ones they’ve given me free on a few stays) and they pick up a fair few negative reviews about them. I’m surprised that they’ve persisted with them. Anyway, I digress.

    As a hotel, this was a perfectly good stay, very little internal or external noise and the staff topped up the teas and coffees every day and changed the towels every day, although that’s the limit to what they’re doing at the moment. All very acceptable.

  • Paisley – Travelodge Glasgow Airport Hotel

    Paisley – Travelodge Glasgow Airport Hotel

    Having stayed at the Premier Inn hotel at Glasgow airport last week, I thought I’d try the Travelodge this week. As an aside, it seemed an odd way to build a hotel on prime real estate, with such a large footprint but only having two floors, but everything seemed modern and functional. There isn’t much to do in the immediate area, but it’s possible to walk to the airport in about ten minutes (although the options there are more expensive) or walk into Paisley in about twenty minutes for all the action that anyone could possibly want. What was useful was the clear walking instructions that the airport has installed so that it was easy to get from the hotel to the terminal.

    One day after my muttering about the potential problem (which fortunately didn’t become a problem) of connecting doors between rooms, this hotel had them as well, the first time that I’ve seen them in a Travelodge. They were firmly constructed and so noise intrusion wasn’t a huge problem, but I do hate the things and I notice that they’ve had a number of negative reviews about them.

    I slept well and didn’t encounter any noise internally or externally, with the hotel being clean and comfortable. The staff member at reception was helpful and friendly, so I felt welcome, with the check-in process being efficient. There were plenty of plug sockets in the room, although none near the bed, although I’m sure that this will be fixed at a future refurbishment. However, given how much I dislike connecting doors, I wouldn’t stay here again and would instead book the Premier Inn or IHG options.

  • London – Newham (Borough of) – Travelodge London City Airport

    London – Newham (Borough of) – Travelodge London City Airport

    I used to live down the road from this large Travelodge hotel, so it was rather lovely to be able to use Pontoon Dock DLR station again all week. It was a reminder of just how many steps there are to get to the platform level and I’m sure I used to get up them quicker than I do now. Such is ageing….

    This hotel usually benefits from being nearby to London ExCeL (I have to look that up every time to remember which letters need capitals and it annoys me very slightly every time) and London City Airport. Neither are quite the draw that they were a couple of years ago, meaning that this hotel has become just a little desperate to get customers in. I paid £21 per night, which was lower than usual as Travelodge have a “buy four nights, get one free” deal in London at the moment. That was a bargain as far as I was concerned, just over £100 for five nights.

    For those interested in the history of this area, if we went back 100 years there were terraced houses lined up here rather than a chain hotel. Today, there’s little residential here, primarily as it’s nearly underneath the flight path of London City Airport. That has been evident from the thundering noise of aircraft from the airport all week, although I find it quite soothing. I accept that a lot of people don’t find aircraft noise as soothing, but there we go.

    The room is on a business floor, which seems to solely mean that they’ve taken out the sofa beds from the rooms. It’s quite a spacious room and entirely functional, although the carpet probably needs replacing. Everything worked as it should and the windows open. I like it when the windows open and I might have mentioned that several times in recent weeks. There was a radiator and fan to give me choices, although it has been a little hot in London this week. I say a little, it has been far too bloody hot.

    The hotel isn’t cleaning rooms on a daily basis, instead giving guests these. The one on the left is a bit pointless, as the default is now to do nothing anyway. The one on the right means that coffee is restocked, towels are replaced, the bins are cleaned and the bed is ignored. I put the one one on the right out on three days and they did do as they promised.

    As one of my irrelevant asides, I’ve noticed on Facebook that people seem genuinely furious, livid and shocked that hotels charge more for the same room at different times of the year. I’m amused that Travelodge ruined a family’s hotel plans as they wanted to pay £29 per night for a week in Blackpool. I’m slightly puzzled that people think hotels charge the same amount every night, although perhaps I shouldn’t be shouldn’t be surprised by these things. It did mean I had a little look at the hotel reviews to see what palatial accommodation some people had been expecting.

    George (surname unknown) annoyed this customer:

    “Extremely bad customer service specially from a member of management called george wast very determine on giving his last name but just to be precise he where’s glasses and has curley hair very bad manner and extremely poor customer service skills and should definitely be removed from site as he is giving and providing a bad reputation for travelodge very unhappy and will be reporting with audio and camera proof of such bad customer services from the BBC”

    Unfortunately, I can’t find any footage on the BBC…… Another guest wanted to punish the chain for their incompetence:

    “Terrible hotel! Manager was so rude and unhelpful. Ended up booking another travel lodge it was that bad”

    Hmmm, I’m not sure that Travelodge lost out here. There is another Travelodge handily located about a three minute walk away though….

    I did quite like the brutal nature of this review of the hotel’s SuperRooms though:

    “Spent a little more for a super room and found it was the same as a normal room but had a coffee maker in which made really bad coffee”

    I’m not actually sure they’re far wrong, but as I know from my friend Richard’s experiences, you do get a free Kit Kat. Another customer really battled the elements:

    “Despite the dust hanging from the lamp on our bedside table, we went to sleep.”

    So brave…..

    I hope that Travelodge don’t mind if I say that they’re something of an earthy hotel chain, although perhaps not in the literal sense. They’re down to earth, generally affordable, honest and clean. They don’t pledge anything they’re not, so I continue to be entirely pleased with my stays. Accor and myself have fallen out with each other (although technically I think I’ve fallen out with them, they probably just think I’m an idiot), which is awkward when I’ve got an entire section on this blog about them. I can’t see myself falling out with Travelodge and what better praise could they want than that…..

  • London – Barking and Dagenham (Borough of) – Travelodge Barking

    London – Barking and Dagenham (Borough of) – Travelodge Barking

    The cheapest accommodation option (or at least the cheapest that I considered safe) in London was the Travelodge Barking, a hotel that I’ve never stayed at before. The frontage is certainly colourful and it’s above a Tesco Express store for anyone who wants some snacks or the like. I arrived just before 23:00, which is never really an ideal time to arrive at a hotel on a Saturday night, but all was well. Other than I managed to get behind some other customer’s crisis at reception, but that was soon resolved. I always have to try and stand in a way that makes me not look annoyed whilst I have to wait for staff to deal with crisis matters like this (as it’s not their fault), despite being slightly annoyed that I am having to wait.

    The room, all clean and tidy. Travelodge are consistently decent in terms of their accommodation, there was nothing here for me to be disappointed by. The only limitation for me is how far the plugs are away from the bed, but Travelodge seem to be fixing that when they modernise the rooms.

    I can’t recall having an electric window in a hotel room before, but because it was recessed some way back there was a little switch to open and shut it. I like having an open window, although it meant listening to some rather drunken conversations outside which kept me awake because I was insistent on listening in and not missing out on anything interesting. The temperature in the room was fine and there was a fan available for anyone who was too hot.

    One of the harder to read fire escape plans that I’ve seen, but I decided not to let this bother me. The reviews for the hotel aren’t exactly ideal, although by far the lowest rating on Google is for the location. I’m not sure what the hotel is meant to do about that given that it’s two minutes away from Barking railway and underground station, but there we go.

    One guest stayed at the hotel before her wedding and was disappointed that there was no air conditioning, car parking or intercoms in the room (I assume that’s a phone). I can sense the disappointment for anyone staying in a Travelodge as a pre-wedding night treat…… There was another guest annoyed that they had to wait five minutes for a receptionist who told them to wait until the check-in time when they arrived early, but that definitely comes with the territory of a Travelodge for those who don’t want to pay for an early check-in.

    Anyway, I liked this hotel, the room was just over £30 for the night and everything was quiet, clean and organised, with the staff member being friendly (although she looked exhausted trying to do everything herself). The hotel could do with something of a refurbishment of the public areas, but it was all still serviceable. If the Ibis down the road is a bit expensive, I’ll likely stay here instead in future.

  • London – Newham (Borough of) – Stratford – Travelodge

    London – Newham (Borough of) – Stratford – Travelodge

    Travelodge are doing a promotion at the moment where if you book four nights in London (and I think it’s been extended to Edinburgh and a couple of other locations), then you get the fifth night free. That meant that I had a five night stay last week in Stratford for just over £100, which I think is pretty decent value for money. This all means that I’m not spending as much time at Accor and IHG hotels, but variety is the spice of life (and Greggs).

    The room, which looks like most other Travelodges in the country, was clean and too hot. There’s not much that they can do about that given the lack of air conditioning, and there was a fan available in the room. That fan was on the entire time that I was in the room, as it was too hot (London was far too hot last week). They’d put the duvet into the bag in the corner as they said nearly all guests were content with just a sheet, and their judgement seemed sensible to me.

    The view from the room, over the delights of Stratford, the Las Vegas of London……

    I really quite liked this hotel, although I dreaded getting in it every day as the staff have to open the automatic doors (so they’re not very automatic) and so I had to stand looking confused outside. There is a doorbell, but I felt guilty pressing that (even though that’s the point of it), but the staff always seemed keen to help and said hello when I walked by.

    The amount of cleaning I saw here was also impressive, there seemed to be a staff member spending their time nearly entirely cleaning surfaces, the lifts, the floors and the like. There needs to be a bit of maintenance on the carpets in the hotel from Travelodge, but I can’t deny that the staff were making huge efforts to keep everything clean.

    As a hotel stay, I was entirely content with the value offered here, and it’s nearly opposite Stratford High Street DLR station, or just a relatively short walk from Stratford railway/underground station. For those going into an area near Liverpool Street, TFL Rail run regular services there as part of what will become the Crossrail service when the thing finally opens.

    The reviews of the hotel aren’t entirely ideal (but are much better than some others in the chain), but the problem for Travelodge is that I think it’s great value for the £20 or so per night that I paid, but I’d be less pleased if I’d paid something like £60 per night, which many have done.

    There’s a long review on Google about how someone was furious that they’d “booked a room for 3 people” and the hotel wouldn’t let them have four people in the room. I’m not entirely sure how they were planning to fit four people into a room, and seemingly, nor did the hotel. The end result of this exciting saga was that the four people were kicked out, slept in their car and remained very angry at the hotel manager. The hotel do make very clear everywhere that they never accept more than three adults in the room, it was a very brave guest that risked sneaking more in….. Sounds an exciting drama though for anyone watching events unfold.

    And there’s the review from a furious daughter that her father was smoking in the hotel and she was most upset that security asked him to leave. Not really a surprise.

    Anyway, I didn’t have breakfast or evening meals at the hotel, as adding breakfast would have increased the room price by 50% and it never looks that appealing to me anyway. But, I’d merrily stay here again, I thought it was all comfortable albeit it rather too hot. Thank goodness for the fan.