I’ve been slowly working my way around numerous Brewdog outlets across the UK and mainland Europe, having been won over by their beer and food. Although, it’s the service element that Brewdog seem equally strong at, all combining to make this a popular and on-trend location.
I had reserved a table for James and myself to try their unlimited chicken wings. This allows diners to have as many chicken wings as they’d like for £10, with the staff bringing out more on request and there is also a vegan alternative involving cauliflower. We didn’t really investigate this option, but I’m sure it’s, well, lovely. We managed to arrive early and the staff member at the bar was helpful and suggested that we order drinks and then we could take a seat in the bar whilst waiting to be shown through to the restaurant area. This all happened efficiently and our table was reserved with a clear sign, it was just like being back in Liverpool for my Deskdog experience….
This is the first plate that is brought out, with something like twelve chicken wings on it. This is a perfectly generous portion in itself, with a blue cheese sauce and the wings looked appetising and well presented. They also tasted of an excellent quality, with the outside being crispy despite there being quite a thick sauce on them. The sauce was also flavourful, with a slightly hot taste to them, mixed in with some honey. The chicken was also tender and they were very moreish. Which is handy. Also, they were served hot and they seem to have been freshly cooked.
One thing which is quite unlike Brewdog is that they seem to have fixed some rules to this promotion, although I’m not sure what they are. The first rule is the clearest and is that this promotion must be booked in advance, whether on-line or in the bar in advance (although perhaps it’s possible to negotiate with the bar staff and take part if it’s otherwise quiet). With regards to the other policies, I’ve only discovered these rules from reading reviews of Brewdogs across the country, where some people think they have one hour to order, others two hours and others mention no limit. We weren’t told of any limit and nor we were stopped at any stage, so I imagine that the process is a little informal and flexible. James kept going much longer than me, as I’m far too concerned about maintaining my recent weight loss.
Another policy is that the blue cheese sauce provided with the first set of wings is expected to last the entirety of the promotion. When diners finish their first twelve wings, they can request another portion and then five wings are brought over. This seems sensible and avoids waste, although the staff member varied in pro-activeness in offering more wings. When James wanted more blue cheese, they didn’t mention this was possible only with an extra payment, which seemed unusually unclear for such a precise chain. It didn’t seem worth querying this 50p when the bill arrived, although if they’re going to charge like that, they should perhaps mention at the beginning that only one portion of blue cheese sauce is included.
Overall, I was entirely satisfied with the whole promotion and the staff were warm and friendly. Service was sufficiently prompt, although it could have been more pro-active for anyone who wanted to plough through a lot more wings, and I’m sure that there are some. But, Brewdog didn’t fail in terms of providing a clean environment, as well as a comfortable and fun atmosphere. All rather lovely. But they should have mentioned the blue cheese sauce.
And, I don’t want to make this some Man vs Food blog post, but James went through ten more wings than I did (I think I stopped at 22 wings) which was very impressive.