Walking. Gossip. Travel.

Category: Accor

Wednesday : London to Warsaw via Helsinki

Today’s adventure wasn’t an ideal situation, but British Airways needed to change my flight from London Heathrow to Warsaw and the only way that they could get me there was via Helsinki. These are challenging times for airlines at the moment, but I hope that these schedules start to settle down over the next few months, it’s not really a routing that I would have thought the most cost effective to arrange.

I was starting at the Ibis Styles at Heathrow, not my first time in the hotel, but my first time in the separate accommodation bloc. It’s really not apparent, but there’s a floor above what is visible here which is reset a little, which is where my room was.

Not that it’s particularly interesting, but that additional floor is visible behind Esso, with the main part of the hotel on the right.

A bus journey to Heathrow T3 central bus station and my complaint, yet again, that Heathrow have blocked off the pedestrian and cyclist entrance to the airport and so people are forced to use cars or go on public transport. In the past, the airport themselves paid for that public transport, but they don’t now. There’s an element of greed here and I find it a little sinister who is benefiting from these changes, but I had better not meander down that path for too long. So a little ride on the Travelator from the central bus station to get me to Heathrow T3.

And here it is again in all its glory, my favourite of the terminals at Heathrow. This is solely because of the lounges where I can get the most free food, T5 is a much better designed and interesting terminal architecturally (including the bits that my friend Liam built).

I can use the premium security line at Heathrow T3 because of my silver card (I have to mention every time that I got this through judicious use of Flyertalk tips, my spend on flights is very low and wouldn’t normally get me such decadence). A member of staff came over and said that the premium security line was longer than the standard line if anyone wanted to move over. I was by that point near the front and didn’t take the risk, but I was amused when someone just behind me said “you’re the one who just sent me over here”. I laughed just a little inside because the man seemed to want an argue but the staff member walked off. Security at T3 always seems quite quick and I got fortunate with my choice of queue, I think I was through within five minutes including the waiting time in the queue.

Lounge hopping at T3, I decided to start with Qantas to get a Salmon Eggs Benedict and delicious it was too. The service in the lounge was as impeccable as ever, efficient, informal and professional.

Part of the cold food selection, but I’ve written about this Qantas lounge before and won’t bore readers unnecessarily. It was though quiet, comfortable and as lovely as ever. I can’t decide which lounge I prefer, Qantas or Cathay Pacific, so I just visit them both.

I thought some exercise would be in order and so I walked to the Cathay Pacific Lounge to get food there, with this being the menu of the day.

Delicious, that Dim Sum selection is always quite beautiful. There was some spicy kick to that Thai coconut and vegetable soup, which complemented the Asahi beer nicely. I didn’t bother visiting the British Airways lounge, it’s just not as decadent and they don’t have any beer there. Well, they have Heineken, but I mean proper beer. The barman mentioned that I had the last bottle of beer he had left, so I hope he had access to some more stock from somewhere. Service here, just as in the Qantas lounge, is professional and although more formal, it always feels welcoming. It’s a comfortable space as well, there are plenty of different seating types as well as lots of power points to charge devices. I mention that frequently as it is quite important to me, just imagine having a phone without any charge. It’s too much to even contemplate, I shall move on and away from that horrible thought.

My flights to Warsaw were with Finn Air, although it was a little difficult to work out when to board as the neighbouring gate spilled over and they had the wrong passengers in each queue for a short whilst. I think the other flight was going to Africa, so it would have been quite some distance if someone landed in Helsinki by mistake. I had a little problem when boarding as the staff member said “since you’re going to Warsaw as your final destination, I need to see your Covid pass”. I’m not actually sure that was right, as Poland doesn’t need the pass any more, so I spent about three minutes (that feels a long time when you know you’re holding up the queue) trying to find my older one, which he said would be sufficient. He was very helpful and after a few seconds of panic that I had forgotten to do something I should have done, I was ready to board.

I don’t know why they were using such a large aircraft, the Airbus A350-900, as the flight wasn’t that busy and it isn’t the usual aircraft that I’ve been on when shunted onto this service before. I was very pleased with it though, as it’s also a long-haul aircraft and I haven’t been on such a large aircraft since 2019.

I rarely get to see these sort of images, as British Airways opted out of the camera installation which isn’t relatively that expensive, they just claimed their passengers wouldn’t want it. I do, I like watching the plane from above and below, it’s quite surreal as it’s not the sort of image I’m used to seeing.

I had the entire row of three seats to myself, so I could lounge out and enjoy my free blueberry juice.

There was in-flight entertainment, so I watched an episode of Bear Grylls doing something adventurous with Alex Honnold, who I watched on board a BA flight a few years ago climbing with ropes in the film Free Solo (I mean I watched him on the BA in-flight entertainment, he wasn’t on the aircraft climbing things, although that would have been exciting). The series is Running Wild with Bear Grylls, it’s the sort of thing that my friend Liam would be excited to be on, it’s full of adventure and danger. I’d rather be in the pub than jumping out of aircraft or eating rattlesnakes.

We landed and I was transfixed watching the servicing of the aircraft underneath me. I hope British Airways change their minds and install these in the future, they’re very informative about how aircraft are serviced after landing, it’s all precisely timed.

I wasn’t in business class as I’m not that decadent, that’s the sort of thing my friend Richard does as he spends a lot of money on things he doesn’t need, but it looked really rather comfortable.

And there’s the aircraft.

I very much enjoyed visiting the non-Schengen Finn Air airport lounge a few weeks ago, but the Schengen one was much smaller and it was at near capacity when I went to it. The staff were friendly, although it’s the first time I’ve gone into a lounge and the check-in process has been via a scanner checking my boarding pass rather than a human inspecting it. The food wasn’t very exciting, a tray of pasta and a tray of cooked vegetables. It’s not exactly Michelin cuisine, nor actually is it even Greggs cuisine.

They had some feta salad with cooked vegetables, but I’d rather have had something cold and crisp with it, it was all very bland. I greedily got two slices of cheesecake as they looked delicious, but they weren’t very nice either. I can’t complain as this was all free, but I just got my hopes up from how good my experience had been before.

I had a couple of hours in the lounge and it got much quieter during the second half of my visit.

Wine and biscuits. I don’t know anything about wine to comment on the quality of that, but they needed some custard creams I thought. Or Jaffa Cakes, that would have been very good.

My laptop and I moved to the window to watch the aircraft. There were lots of power points in the lounge which was handy, so that I could get everything charged ready for the second flight.

All much more sedate when most people had left.

The self-pour selection.

I left the Finn Air lounge a little disappointed it wasn’t as good as their other one in the same airport, but I enjoyed the friendly service, the clean environment and indeed the entire airport felt relaxed and comfortable.

The flight to Warsaw was on a smaller aircraft.

The aircraft was at near capacity, so no empty row for me this time. The curtain between business class and economy is right at the front on this flight, there were just two people in business class. One of the debates on FlyerTalk is whether customers in economy should be able to use the washrooms in business class. usually it’s preferred not to, but on this flight, I saw the crew turning back three customers and sending them to the back of the aircraft to wait. I thought that was petty and it caused them service problems as then customers were trapped behind trolleys in the aisles and the crew had to reverse back up to let them pass. I don’t know how many washrooms they had on this aircraft, probably two at the rear and one at the front. Having one washroom for two customers and the other two for eighty customers doesn’t really make sense, however much you want to offer a differentiated service for business customers.

The crew member made an announcement at the end saying “please let business class passengers off first” which caused amusement as there were only two of them, and she looked annoyed people had laughed. I just thought it was all a bit odd, although it didn’t impact me.

Finn Air offer free blueberry juice and water, with other items being chargeable. I was quite happy with my blueberry juice.

The flight landed on time and I was through Warsaw airport security quickly enough, even though I (and others from the UK, it’s not just me) now have to wait in a queue separate to everyone else as I was from the UK and not in Schengen. I love being back here, it’s the railway station underneath Warsaw airport, which means I’m back in what is now my favourite city.

Warsaw landmarks on the seats, the train spotlessly clean and it cost me 74p for my ticket to the hotel. Bargain.

I was staying at the Warsaw Airport Mercure hotel again, one of my favourites and I’ve stayed there ten or so times I think now. It’s the smallest room I’ve been given in this particular hotel, but they said I might enjoy the tea theme of the room, so I thought that sounded interesting.

I wasn’t going to run out of tea.

My welcome gift and I always appreciate the gesture, even if it is mostly fruit. Indeed, as fruit goes, it was rather nice.

Pictures, all part of the tea theming of the room.

I liked it, there’s something quite fun about hotels having these individually designed rooms, it seems to be something that a few Accor hotels in the city are doing. Having quirky little elements like this makes things just a little more interesting, especially when it’s a room that I haven’t had before.

That’s the end of today’s little instalment. It was good to be back in Warsaw, I very much like it here.

June 25, 2022
Tuesday : Ealing, Angus Deayton and Heathrow

I liked the Ealing Ibis Styles, my first time there and it was a quiet and peaceful hotel with some strong movie related theming. The reviews aren’t great for the hotel and some are complaining that the hotel is charging for luggage storage, which is odd as I’d have thought that should have been included. I was fortunate to get this hotel for a reasonable price, the cost of staying in London is becoming ridiculous at the moment, well above pre-2020 prices. I hope for selfish reasons that this trend doesn’t continue permanently otherwise I’ll hardly be coming to London at all. At the moment, a single night at a city centre Travelodge is the same price as seven nights in an Accor hotel in some parts of Poland.

It was a pleasant day (well, too hot really, but I nearly always think it’s too hot as soon as the sun comes out) and this is Christ the Saviour Church in Ealing. It’s not that hard to guess the designer of this beautiful building, it’s Sir Gilbert Scott. Built in 1852 when Ealing’s population was starting to rapidly increase, it was damaged during the Second World War, but sensitively reconstructed and there’s plenty of foliage today around the building.

Fortunately, the underground strike of the previous day had come to an end, so the District Line was open again at Ealing Broadway Underground station. Note the old style signage of the station in the background.

It’s visible on the right hand side of this photo as well TFL note that these are originals, with the design dating to the early twentieth century. As an aside, you can buy original signage from the Underground at https://www.ltmuseumshop.co.uk/vintage-shop/underground-signs. It’s the kind of thing that I’d like, but it’s far too expensive and it’s not clear to me why I’d want a sign from London Liverpool Street in my flat. Although I would, I’d even appoint my friend Liam as the civil engineer responsible for the installation work.

All credit to TFL for this signage to help those coming from Ukraine.

Not many commuters on the Tuesday morning District Line service into central London. They try and paint the poles the same colour as the train service, so yellow for the Circle Line. It doesn’t always work out though, the District Line is green, but sometimes the lines share trains.

A quick Wetherspoons breakfast alongside countless refillable coffees, although it’s not entirely clear to me what they had done with the sausages, but I’d probably be best not knowing. I’m very productive in these surroundings and the coffees were delicious.

It was too hot so I went to St. James’s Park for a little while, a 57 acre park which was once land owned by the Palace of Whitehall.

This canal was added in the seventeenth century, although it doesn’t really go anywhere and is now more of a lake, they just diverted the Tyburn I think to fill it.

I was here a couple of days after the Jubilee weekend, so a lot of the barriers were still present and endless flags, although they might be permanent. The Government seem to be trying to put the union flag in as many places in London as they can and Priti Patel seems to spend most of her time standing in front of one. Anyway, I mustn’t get distracted back into politics.

I was annoyed at the heat so sat in Green Park trying to avoid the sun. The park was landscaped in 1820, but is one of the plainest of the parks, just lots of grass, but that suited my needs on this boiling hot day. Bloody global warming.

I had free tickets to the recording of Alone, which is a BBC Radio 4 comedy. It’s been going for a few years, but I’d never heard of it and half the audience also put their hands up saying they hadn’t heard the show before. This was by far the quietest of the shows that I’ve been to, the audience were only in the first few rows, although I think they had enough people to make it all work.

Another one of my hopeless photos, but this was the break and the performers (or whatever the word is) were just leaving the stage. There’s Angus Deayton, Pearce Quigley, Abigail Cruttenden, Kate Isitt and Bennett Arron. I like watching the process of recording these shows and how much of it has to be re-recorded because someone has made a mistake, there’s been a sound issue or something else went wrong. I hope the others wouldn’t be offended (although it hardly matters, they’re not going to read this) but I’d only heard of Angus Deayton and Pearce Quigley, the latter from the Detectorists. Anyway, it was all very entertaining.

A pizza from the very reliable and affordable Pizza Union chain, although I was conscious at this point that I should really get a move on to get to my hotel in Heathrow. I always have a slight fear that my hotel room will be resold and that would be a faff to resolve.

I had an hour’s journey on the Piccadilly Line from Holborn to Hounslow Central, where I would get a bus to the hotel. To my great annoyance, Heathrow still haven’t reinstated the Free Travel Zone around the airport, so I thought I’d get a bus from Hounslow instead of faffing about at the airport.

The Ibis Styles Heathrow Airport room, where I stayed a few weeks ago, and the room has a modern feel and I tolerate the lack of desk as that small table is sufficient. That also isn’t an oil slick on the floor, it’s the design of the carpet, which is clever as it hides any stains that guests might leave by just looking like it’s stained anyway. No problems though with my stay, quiet and comfortable with everything as expected.

The free welcome drinks, with the excitement for me that I was going overseas the next day. I never tire of that excited feeling and I wonder if I ever will.

June 25, 2022
Monday : Barnsley to Ealing During an Underground Strike

The LDWA 100 had seemed to go quickly, although the entrants might not say that, and it was the end of the Jubilee Bank Holiday so it was back to usual for me, which meant travelling about the place. I was heading to London, conscious that there was an underground strike which would make crossing the city just that bit more exciting when I got there.

Penny Pie Park is about to reopen soon and this site has had an interesting history. It was a colliery in the mid-nineteenth century, then brickworks were built there and those buildings remained until the post-war period. Then they were demolished and the local authorities dumped a load of refuse into the holes to fill them up, then it became a green space. As the road network nearby has been reworked, they’ve taken this opportunity to develop the park and they’ve been busy moving the trees about the site. They now have 243 trees, which is an increase of four. That doesn’t sound very aspirational to me in terms of increasing the amount of foliage, but there we go. The park wasn’t open when I walked by, but as can be seen, it wasn’t far off and I’m surprised some of the local hoodlums haven’t pulled that fencing down.

After walking back into Barnsley (again) from the hotel, I popped into the library for a while to use their electricity. I had thought about going into the Toby Carvery next to the hotel for another unlimited breakfast, but I overdosed on bacon and salt last time, so decided against it. My train journey was from Barnsley station, which is part of the integrated bus and rail interchange.

Welcome to Barnsley with some vibrant artwork.

I had two trains as part of my journey, the first to Peterborough and everything was going to plan timewise.

Not particularly busy, the colours remind me of a Ryanair aircraft, but the guard didn’t try and sell me lottery tickets.

At Peterborough station, the EMR Intercity train to London arrived a few minutes early.

As can be seen here, I was able to find an empty seat.

Into St. Pancras railway station in London on time. I was annoyed that they’d shut the front of the railway station because of the underground strike, I don’t know why they felt the need to do that, they could have just closed the entrance to the underground network itself. I noticed someone joined the queue to board Eurostar thinking it was the taxi queue, but fortunately he checked before accidentally arriving in Paris or something.

There was though quite a long queue for taxis, the drivers do well out of these strikes.

The strike did reduce my options to get to Ealing somewhat, with absolutely no services from King’s Cross.

So, I remained calm and resourceful and I went to Mikkeller bar to think what I should do. This is the All Day Haze which Mikkeller brew here, a very acceptable Double IPA with a depth of flavour and a not inconsiderable 8.4% ABV.

I’ve never really noticed their brewing equipment at the back at the bar, so I went to sit by it. I’d add there were tables here, I didn’t just sit randomly in their way. Although I could have lingered for hours, I thought one drink was enough as I wasn’t sure how busy the public transport options would be.

And with my plan developed whilst in the pub, I decided that I would walk to Farringdon’s Crossrail station as that line was still operating.

And my first time in the Crossrail part of the station at Farringdon.

I think it was also my first time on the central section of Crossrail, or the Elizabeth Line, which now all joins up to form a complete line, but for the next few months it’s still necessary to change trains at Paddington and Liverpool Street. It’s not ideal, but they’re getting there.

Very nice, platform edge doors have been put in here, just like on the central section of the Jubilee Line.

The section of the journey to Paddington wasn’t particularly busy, but these services are frequent at around every ten minutes and they’re long trains so have plenty of space.

This is a bit of a faff with the current set-up, as it’s necessary to leave Paddington station, walk through the concourse, towards the back and then connect with where the other part of the Crossrail service is. The part of the journey from Paddington to Ealing was much busier, although I was just able to get a seat, but thought it was a bit packed to take a photo.

Although I’m not entirely sure that I needed a seat, it’s only one stop to Ealing from Paddington. This Crossrail thing certainly speeds things up somewhat. And it was fortunate for me on this journey that the Crossrail drivers hadn’t also gone on strike, as otherwise it would have taken me three bus trips to get to Ealing, which would have been quite a trek.

I was staying at Ibis Styles Ealing for the first time, a rather attractive building about a ten-minute walk from the railway station.

There’s a movie theme across the hotel, which is one of the better Ibis Styles designs that I’ve seen. All clean and comfortable, with nothing for me to feel the need to complain about here.

Spot the movie related design items in the photos. I can’t remember why I booked a twin, but it was probably 20p cheaper or something.

My welcome drink, which was the Goose Island IPA, which is something else which is always acceptable to me. It sounds like I’m getting easier to please, but there are some grumbles coming up with some other hotels, so I hope no-one thinks I’m tolerating anything less than what I perceive to be perfection (and what some others would consider to be petty comments).

This is a nice environmental idea, avoiding the need for a plastic keycard.

They’ve put some real effort into this design and the welcome at the front desk was also friendly. The hotel seemed to have decent sound proofing as it felt like it was empty, but I noticed the next morning that it clearly wasn’t given the number of guests at breakfast. With that, it was time to spend some time getting work done that I’d neglected a little over the weekend, pleased that I had managed to tackle a public transport system which was partly on strike. And thank goodness for the Elizabeth Line.

June 24, 2022
Saturday : Still In Wales (Paddle Boarding and Drive to Daventry via Wolverhampton Cosmo)

As if the morning’s bravery zip-lining wasn’t enough, we had decided to go paddle boarding as we hadn’t done that before. I’m not very good at balancing, unless it’s in pubs where I’m world class, but I was already astounded at my own bravery so far in the day.

The walk to the paddle boarding place, which also hires out kayaks and canoes.

Mounting the paddle board, or whatever it’s called. This is effectively white water rafting, but I only took photos of the flat bits. I left my phone and the like in the upmarket changing facilities (a container unit) of the paddle boarding place, so Liam took this photo. I was too nervous about dropping my new phone into the water on the rapids section of the canal.

After some interesting manoeuvres I managed to get Liam’s phone to take photos of myself, although I was concentrating very hard on not dropping his phone into the water. I did record numerous videos of Liam doing his paddle boarding thing, although if anyone wants to see these, they’ll have to contact him as they’re still on his phone and he doesn’t feel the need to have a blog droning on in excessive detail about what he’s been doing.

Liam at Resolven Lock, by the River Neath.

The lock on the Neath Canal.

I’m not sure that this equipment is much used now, navigation ceased in the 1930s, although sections of the route have been kept open.

I had an offer on the app so this McDonald’s was cheap and we only had a short time, otherwise we would have hunted down a decadent local restaurant. We had wanted to investigate some historical sites in the area, but our hotel was in Daventry, where the prices were very reasonable, and we had a meal booked in Wolverhampton.

We did have time to pop into Aberdare and this is the war memorial, unveiled in 1922. It also has the details of Lance Corporal Phillip Anthony Sweet, who died in the Falklands War forty years ago.

The magic of Aberdare.

This stone commemorates the life of James James (Iago ap Ieuan) who composed the Welsh National Anthem and is buried in a nearby cemetery.

St. Elvan’s Church, which was constructed in 1852.

Ticking off another JD Wetherspoon, who have a relatively large number of outlets in these former mining towns, this is Yr Ieuan Ap Iago. The pub’s history on their web-site mentions the stone I wrote about earlier:

“Virtually outside the JDW premises is a memorial stone commemorating James James or Iago ap Ieuan, who composed the national anthem of Wales. The five-feet-high memorial stone was mined at a quarry just north of Aberdare. The commemorative plaque set into the stone is of north Wales slate. James moved to the Cynon Valley (which includes Aberdare) in 1873 and spent his last years in Abedare itself. He was buried in Aberdare Cemetery in 1902.”

The building was used as a Post Office before JD Wetherspoon took it over.

It’s easy to sneer at Wetherspoons, but having visited over 400 of their outlets, I’ve seen a lot of very good practice alongside some hard working staff. And my usual caveat of that it’s important to visit great independent pubs, as often seen in the Good Beer Guide, although I’ll add that this pub is listed in it as well. Trying to be as a polite as I can, understanding these are challenging times for pubs, this venue was a bloody disgrace though by any standards and just a little bit of an affront to hospitality, by far the worst Wetherspoons that I’ve visited. Surfaces were sticky, there was litter ground into the floor, there was food debris in random places and every table had empty glasses and plates on. The pub is towards the lower end of JD Wetherspoons on Google Reviews (the lowest rated in Wales and one of the lowest that I could find in the UK) which doesn’t really surprise me. Hopefully the pub didn’t get caught out on one of the company’s CQSMA inspections, although I imagine it’s had its moments in the past.

The app suggested the wait time on food was eight minutes, but it was clearly longer than that, with our drinks having not arrived after 35 minutes. I went to recover them at the bar as they were clearly not going to be delivered any time soon, with Liam’s soft drink having a glass with ice that had nearly entirely melted and my pint was substantially short measured. The staff were helpful and friendly, topping up the pint, but they were so short staffed that the manager probably should have suspended service for a short while as they couldn’t cope, especially as they had customers coming and leaving straight away anyway. The staff were also trying to deal with a number of complaints from customers, so I wasn’t entirely sure they were making much progress with the backlog given the issues they were trying to deal with.

I wondered at first why the staff weren’t collecting glasses when they walked back to the bar, but the hatch to the kitchen was already at capacity so it’s not clear where they would have put them. On the bright side, my Moose River from Hop Union Brewery was well-kept and suitably refreshing. As an aside, it could be asked why we stayed in a venue that was clearly bloody dreadful. I have to admit that the pub did have the advantage of having power points so that I could charge my phone up (unlike McDonald’s where I had hoped they might have charging facilities), so I have to give them credit for that and that’s why we stayed.

Going back to the pub reviews, one customer noted:

“The staff here really do work hard. Most of these reviews are probably from some very entitled people”

They might do, and indeed they did seem to be doing their best when we were there, but I note this review from two weeks ago:

“Slave treatment of the poor staff. Skeleton crew run ragged. No wonder hospitality industry can’t hire staff. Dirty tables uncleared of plates. Blame lies firmly with the employer NOT the staff”

Which is more in line with our experience.

“Usual dire service and did not like the look of the food being served so went elsewhere after using the WiFi”

That sounds like me using their electricity….. Not a bad idea to be fair.

“Food was acceptable but it was dirty, tables full of dirty dishes, no interest in cleaning away and wiping down these tables. The whole place needs a good clean up, everything looks grubby and shabby. I realise the drinks are cheap but not everyone goes there to just drink. When I go out for a meal I want things to be at least clean, at best light and cheerful. I haven’t been there for about 2 years because of the state of the place, I won’t be going again.”

This is from a year ago and there are tens of these reviews, not really ideal.

Anyway, enough negativity, I can’t copy and paste reviews for ages about cleanliness of a pub in Wales that I’m unlikely to ever go to again. I’ll be positive by saying the staff did seem to be doing their best.

Music is clearly important to the community, this is a statue of the composer Griffith Rhys Jones.

What was once clearly a rather lovely building, the old court rooms.

I had hoped for a delicious salad bar for our evening meal, but Liam was adamant he wanted to go to Cosmo in Wolverhampton, so I agreed. It was a bit of a drive, but I’m sure I entertained Liam for several hours with my entertaining conversation. Oh, and a song about Kettering that I’ve modified slightly.

The delights of the food selection at Cosmo. Without going on for too long, this was the best in the chain that I’ve been to, with everything clean, efficient and well managed. I had booked a table the night before (as in that’s when I had made the booking, not when I had booked the meal for), which was essential, and they had our booking and got us in ten minutes early. The food was kept well stocked, the quality was high and the range of curries was particularly decent. It’s inevitably pile it high in its design, but I liked that they had a wide range of food and it met my expectations in terms of the taste, temperature and presentation. Indeed, looking at the photos, it’s making my hungry again.

There are the usual refillable soft drinks as well and I went through far too many fizzy Vimtos, but they’re not often available and I’m easily pleased at the best of times. The portion sizes that the restaurant let me get were a little excessive, but it’s fair to say that I left not feeling hungry, and Liam seemed equally satisfied with the volume of food as well. Despite it being busy, the restaurant had plenty of food counters and I was rather pleased that Liam had picked such an excellent choice of place to go to. I need more friends who will take me on road trips and to all you can eat restaurants 🙂

And, after about another hour of driving, into the Mercure in Daventry, who had pre-annoyed me by ignoring my emails asking what time I could check-in at (which is really me checking they won’t oversell the room) and whether the bar was still open. 90% of Accor hotels seem to respond within an hour, some within minutes, so I wasn’t overly impressed as unlike Liam I do get worried about rooms being oversold. We got our free welcome drinks (which they forgot about unlike I helpfully reminded them) that I’m not sure we needed after such a long and brave day of zip-lining, but the Camden Pale Ale tasted as it should. There was a wedding going on at the hotel, but it didn’t give us any noise issues and the hotel pricing was very reasonable, so no complaints there.

Anyway, that was the end of a long day, and I don’t need to mention the bravery we showed (particularly me) as I may have happened upon that subject a few times already. And sorry to Stuart that there wasn’t likely as much coverage of Wales as he would have ideally liked.

June 19, 2022
Sunday : Returning from Daventry via St. Neots

Leaving the Mercure in Daventry, which had provided us with a quiet and restful night after the bravery of the previous day. Wetherspoons makes another appearance here, we (technically Liam did most of this) drove to St. Neots to visit the Weeping Ash, which means that I’ve now visited every one of the chain’s outlets in Norfolk, Suffolk and Cambridgeshire. Getting to these pubs is often quite challenging for me on public transport and Liam provides an excellent chauffeur for such adventures, I think I will use his car driving services again.

Safely arriving into St Neots, a war memorial at Tan Yard, a road named after a tanning yard where cattle hides were made into leather.

This piece of land was used as a baptist church, since demolished but some of the graves remain. They’ve made a nice little park area from the site, but it feels sad that the church has been lost, it would have been so important to many people in the nineteenth century.

The pub we had come to see, the Weeping Ash. Pinching the text from the company’s web-site about the pub’s history:

“This former post office stands on part of what was once a much-admired Victorian garden belonging to the house across the road – the home of William Medland, an important man in St Neots. Bank manager and town commissioner, Medland died in 1872 in his late 60s. His widow lived in the house until the 1890s, when it was bought for the Conservative Club, which is still there. Medland’s garden was well known for its many fine trees and shrubs, particularly for its ‘magnificent weeping ash’.”

I have no complaints about the pub, it was clean, well managed and sizeable. The reviews on-line are a little less impressive, with the usual sneering type:

“It’s full of lads in white trainers and white socks that are really excited but have no idea what their excited about and badly dressed girls”

Fortunately, we didn’t have white trainers or white socks to avoid clearly offending this customer.

“They gave me a empty coffee cup without saying I needed to go and fill it up myself like I’m supposed to know this”

I do see this occasionally, often when the empty coffee cup is traipsed half way across the pub by a staff member, and then the confused customer has to traipse the same distance back to get their drink.

I find simple things entertaining, so was very excited to see a new type of coffee machine at a JD Wetherspoons. Now, I accept that I should get out more rather than spend time writing drivel like this, but it pleased me. For £1.20 for unlimited hot drinks, a complete bargain as far as I’m concerned.

It was a little early, but I did get a quick half with my hot drink, just so I could comment on the beer quality. I’m very dedicated to ensuring beer quality, but I do it for very selfless reasons of course. I went for the Jemima’s Pitchfork from the Glamorgan Brewing Co, a not particularly interesting beer, but at least well-kept.

The very keenly priced avocado muffin, my new go to breakfast option since the recent price hikes on the traditional breakfast.

And that is pretty much that, a really fun weekend and I won’t mention my bravery on the zip-lining again as I mentioned it once yesterday. Road trips with exciting things like craft beer (or just beer), adventure and Greggs are one of my favourite things, a rare event as I’m nearly always on public transport which is of course also exciting, but a change is good for the soul.

Thanks to Liam for marvellous company and I’m already looking forward to the next one (although I’m not sure my one or two blog readers can cope with even more bravery comments, but there we go…..). Although I might make him get Untappd for the next trip.

June 19, 2022
Poland – Random Comment on Accor and Currency Mark-Ups

Interrupting my usual series of blog posts to comment on this…. Ibis Styles Siedlce charged me in pounds this morning, despite my asking for my asking for it to be charged in złoty, although I’d add that they did that by mistake and not to be annoying.

If I had wanted to pay in pounds using the ‘competitive’ rate that Accor’s card machines wanted it would have cost £105.17, whereas by paying in złoty it cost just £95.61 for the three nights stay including breakfast. That seems a substantial difference to me (my maths says 10%) and I’m pleased to say that they refunded the £105.17 after my polite grumbles (although they actually only refunded £105.16, but I can live with that despite these challenging financial times). Nice deal for Accor and their card company though for those who choose to pay in their home currency.

Right, back off to Warsaw now and normal blog service will be resumed shortly (ie, catching up from weeks ago).

June 13, 2022
Monday and Tuesday : Lucy’s Chips in Norwich Before a Trip to London Including Goose Island, Craft Beer Co and Hard Rock

I’ll immediately admit to some deceit and have used a photo from a different day, but this is the delight of Lucy’s Chips at Norwich Market. For the first time, no scraps were available today, but I’ve now decided these are the best sausage and chips available in Norwich, because they use a proper butcher’s sausage and they’re competitively priced. It’s no surprise that there’s nearly always quite a long queue wrapping around their market unit.

I did have some cheap tickets to fly to Montenegro, but for various reasons, I decided not to go. However, I still had my £5 fare from Norwich to London, so I thought I’d head to the city for one night rather than not use the rail ticket.

I wasn’t at all surprised or delighted to see that Greater Anglia have shoved another Stansted Express service on the route. Well, actually, I wasn’t entirely surprised at this bloody train being put into service. With no first or catering, neither of which impact on me, this isn’t an ideal train for many customers, nor is the entire lack of tables. I don’t know why people on the Stansted Express aren’t allowed tables, but I’ve questioned that before and Greater Anglia don’t know. I’m unsure why the rail company who spent hundreds of millions on these trains isn’t sure why they don’t have tables, perhaps someone forgot. The guard on board made an announcement apologising for the train, saying that several of the usual mainline trains were currently being repaired. I have no idea why such new trains need such maintenance, but there we go. The train was clean and tidy, getting quite busy when we neared London. I did have another passenger keep talking to me during the journey, but I tried to look as busy as possible, although that didn’t much help.

The tableless train arrived into London Liverpool Street on time at least.

Instead of going to a salad bar, I got muddled up and went to Goose Island, what I consider to be the best bar in London, which I might have mentioned a few times before. This is the IWD2022, a dank and hazy DNEIPA which was fruity, refreshing and beautifully decadent. Brewed on the premises and it’s always a delight to visit this marvellous location.

This is Worship Street where a girder bridge is still in place with trains underneath the road sweeping into London Liverpool Street station. I mention this as I have managed to walk by this many times and not notice it was there. Behind me in the photo there was not that long ago a series of railway tracks going into Broad Street railway station, which was one of the countless casualties of the post-war under-funding and poor management of the network. Even Beeching didn’t want it demolished, but British Railways demolished the station and flogged the land off anyway. Today, they’ve have to build Crossrail underneath the new developments, so Broad Street has come back in some form at least.

Clicking on the image makes it larger, and I was standing where it says Worship Street Junction on the left-hand side map. Look at all the railway!

I had decided to walk to Oxford Street, which is about an hour’s walk from Goose Island, since it was a pleasant day and I’m always keen on urban walking. This is Farringdon’s new Crossrail station, although this central section of the Elizabeth Line hadn’t opened when I was in the city, I was one week to early for that. I’ve pinched Crossrail’s press release below for information about this station:

“Farringdon station will be one of the busiest in the UK, connecting with Thameslink and the London Underground to provide links with outer London, the home counties, the City, Canary Wharf and three of London’s five airports. The goldsmiths, watchmakers, ironmongers and blacksmiths of Farringdon, Clerkenwell and Smithfields and the Brutalist architecture of the nearby Barbican Centre provide the context for the design of the new Farringdon station. Two new ticket halls are connected by underground mined platforms. The western end located on the corner of Farringdon Road and Cowcross Street will provide access to and from the Thameslink ticket hall.

The eastern end is bound by Charterhouse Street, Lindsey Street and Long Lane. This major transport interchange site has had to fit within a complex infrastructure network up to 25 metres below ground. The engineering and design challenges here have driven tailored design solutions such as lifts that move on a slope rather than the standard vertical movement. In the eastern ticket hall, the design references the Barbican centre and the design of heavy metal sliding-screen gates has been derived from a barcode for ‘Farringdon’. In the western ticket hall influence is drawn from the nearby diamond and jewellery quarter. A material palette comprising champagne coloured stainless steel cladding and etched glass panels unify design at both ticket halls.”

I’m a big advocate for Crossrail, this will make connections across London much quicker. Even though I try and walk across London as much as I can, this does make things easier and the excellent accessibility for those with disabilities is a real positive as well.

The once bustling site of Smithfields market, which is still there in part, but most of the site is moving location. Much of this will be the Museum of London in a few years, they’re moving from their current location.

I thought I’d have a quick mid-walk rest and charge my devices up, this is the Sir John Oldcastle pub in Farringdon, operated by JD Wetherspoons. I didn’t have any issues here, friendly staff, well-kept and keenly priced beer with the pub being clean and organised. And there were plenty of power outlets as well.

I had a look at some of the pub’s reviews, and it’s towards the higher end of ratings for the chain, with this one being helpful to me.

“If you want to sit and read a paper or a book, this is the place for you. If however, you want to have a laugh and giggle with friends, go to the castle pub instead. They could do with a manger that will let a group of friends meet up and not kick them out before most of them have finished their first drink.”

I can imagine what “have a laugh and giggle” means in terms of the disruption to others, so this reassures me about the pub’s management.

Or a 1/5 review as:

“We bought a cake from outside to share as it was my friend birthday”

and they were annoyed the pub wouldn’t let them.

And a 1/5 review:

“I came with a coffe cup, ok, I agree it’s not permitted, just left it on the table”

They came with their own coffee cup for the unlimited refills?

Anyway, I digress.

I was fascinated by this missing building and I’m still none the wiser. It’s been like that for at least two decades and there was once a building there, so quite what happened to it, I have no idea. And I’ve never said that this blog actually answers questions and problems….

Tzatziki Sour from Orbit Beers, which my friend Nathan has mentioned more times than I’ve mentioned crisps in my life, but it’s a very good beer.

And the This is Not a Soft Drink from Pressure Drop Brewing from Tottenham, who have a taproom that I want to visit. They occasionally have some beers in Goose Island, I had the Escape Pod Cherry Edition last year from the brewery, one of the most decadent and rich imperial stouts that I’ve had. This was a juicy raspberry and yuzu sour, refreshing although lacking a little something. And, no, I don’t really know what an yuzu tastes like, I think it’s lemony.

Downstairs in Craft Beer Co in what I considered was a suitably artistic photo.

The Whippet Bench at Centre Point which was designed as a seat, although this is rather more style over substance. It was created for the London Festival of Architecture and its relevance here is the architects of the public space wanted people to think about how dogs live in the moment.

The flags at Oxford Street, and also on Regent Street, have been controversial because some people have compared them to Nuremberg and the Nazi Party. Having been in Nuremberg a couple of weeks ago, it’s hard not to note the similarities and I assume this was considered, but at some point perhaps countries have to move on from what happened 80 years ago with a entirely different flag. Given they’re only there to commemorate the Queen’s Platinum Jubilee which absolutely has to be marked in many different ways, it is perhaps going too far to say that they’re offensive. But I won’t go down the rabbit-hole of politics beyond that.

Thanks to TheFork, who I still refuse to praise for their anti single diner policy, who funded this thanks to their numerous offers. I’d add I might not praise them, but that doesn’t mean I’m not going to enthusiastically join in with their deals. Anyway, this is the Hard Rock cafe on Oxford Street, which I’ve written about numerous times, mainly because of previous generosity from TheFork. Service here is nearly always impeccable, and it was thus once again. Although I’d note that they have an odd way of sitting diners next to each other rather than putting spaces between them, which isn’t an ideal situation. I was left with the neighbouring table asking me to explain the British currency, or more specifically, what the coins meant. It isn’t the first time I’ve seen someone disappointed that the 2p isn’t £2 as they had a lot of them and were about to pay for their coffee with them.

The “One Night in Bangkok Spicy Shrimp” weren’t cheap at £14.75 (thank goodness this wasn’t my money) but this sort of dish is often exciting in the United States in terms of the flavours. It was satisfactory here, but the outside was more hard than crispy.

I had a little dilemma here of trying to unstick the sticky sauce from the camera whilst smoke was sizzling from the chicken fajitas, so the photography is bloody dreadful. I’ve got a new camera now though, perhaps the imagery will improve…. Anyway, this was suitably delicious as ever, although four wraps isn’t enough to fit that much food in. Despite now being aged over 14 years old, I still get excited seeing food sizzling as it’s brought to the table. I should probably get out more to be honest.

As part of the decor, clothing worn by Phil Collins in 1982. I can imagine a political restaurant, perhaps with a suit worn by Jacob Rees-Mogg in 1987 being on the wall. On second thoughts, maybe not.

I thought I’d walk through Hyde Park to get to Hyde Park Corner underground, walking past the remnants of the Marble Arch Mound or whatever it was called. This is a cycle and pedestrian lane, although it wasn’t entirely clear to me (or anyone else actually) which was which.

A simple, albeit long, journey on the Piccadilly Line to Hounslow West. It’s possible to do the journey to Heathrow by Crossrail now, but it’s much more expensive than using the Underground, something that they’re not making at all clear.

And safely at the Ibis Heathrow with the two drinks proffered to me. I was only at Heathrow as this is where the cheapest hotel in London was, it was nothing to do with the flight I had originally intended to get, which was at Gatwick. It was good to be back in London, this is becoming increasingly rare given how much the hotels are now costing in the city.

June 1, 2022
Sunday : Offa’s Twisted Wye Kanter LDWA Challenge Event and Back to London
I might have gotten a little carried away again, this post is mostly about the Offa’s Twisted Wye Kanter LDWA challenge event and I managed to take 155 photos…. For anyone who wants to see them, they’re at https://flickr.com/photos/julianwhite-uk/albums/72177720298765447.

The NEC had met in Bristol the previous day and three of us, Julie, Bill and I went to do this challenge event in south Wales, with Stuart coming along to help with the marshalling. We were fortunate to get a lift with Bill’s son and partner, as the train options seemed a little challenging to get to the start before lunchtime. It was quite sad to leave the comfort of the Novotel in Bristol, but the sun was shining and the walk looked a good one.

As some background, Offa’s Twisted Wye Kanter is an event run by South Wales LDWA and it took place in 2017, 2018 and 2019. It’s back this year and there were four different routes and it uses routes such as Offa’s Dyke, Wye Valley Walk, Wales Coast Path and Gloucestershire Way. As some added excitement, there was also a series of questions from key points along the walk although GPX and route descriptions were available as well. Having a GPX is fortunate, this is the way that I like to navigate….

After a quick snack of toast at the beginning of the event, I mentioned to Dave and anyone who I suspected might listen that I was being very brave taking part. The trained sympathiser that I had asked for wasn’t available, but the volunteers at the event were endlessly helpful and supportive. After a final failed effort to swap with Stuart so that I could sit and eat cake whilst he went walking, it was time to collect my tally card for the adventure ahead.

And off we go through the sunny town centre of Chepstow.

I don’t think that I’ve been to Chepstow before, but I will go again as there are numerous things worth seeing including pubs and also the impressive castle, which apparently is the oldest surviving post-Roman stone fortification in Britain. It seems a charming town, with plenty of information about its history, definitely worth another visit.

Unfortunately, Chepstow is in the footlands of mountains, with this being a long slog up the hill although the locals have kindly provided a bench. I messaged Stuart here asking for a car to pick me up, but that request was refused. I had a feeling that there might be more slopes ahead…..

An atmospheric path.

I’m slightly annoyed that this photo doesn’t show how big these rocks were that entrants had to clamber over.

That’s better, they look much more challenging in these photos, and there’s Julie charging over them. To be fair, Dave warned me about these rocks and I sailed over them as I needed to get to the other side quickly to message everyone at HQ about how brave I’d been. Imagine a mountain goat, well, that was me.

My friend Liam would take one look at this and want to cycle down it….

I accept that the Wye Valley does look rather lovely.

The ruined St. James’s church at Lancaut, one of the earliest Christian churches in the Wye Valley area and it’s thought that there has been a religious building here since the seventh century. The Vikings kept interfering with arrangements here (mainly by pillaging and destroying stuff), with this current structure dating from the eleventh century. The village of Lancaut doesn’t exist any more, it was likely abandoned after the Black Death, although a few residents continued to live in the area. The church was used until the 1860s, but then the Rector decided to take the roof and interior fittings away, which it’s fair to say wasn’t ideal for the building’s future. It nearly fell down in 1980s and since then the structure of the church has been secured and it’s an interesting building, with some remnants of lime plaster visible.

The ruined church was a little bit more ruined when a part of the door mechanism fell off in my hand, but the LDWA are a responsible organisation and we ensured that the issue was resolved….

I thought for a moment that we were allowed to get the bus back.

A standing stone.

This was not what I wanted to see.

I took this opportunity to message Dave and question in a very positive manner why the route went through a wood which was evidently packed full of snakes ready to attack anyone walking through. It seems the snakes have been left without supervision as well, there were no snake wranglers in the area.

I’m sure there’s an interesting back story as to what has happened with this gate, but it wasn’t anything to do with us or the LDWA.

The view from Devil’s Pulpit (or a few metres away from it) which overlooks Tintern Abbey. Judging from the number of people, this is clearly a popular walk with locals and visitors to the area, and I can see why. Very picturesque.

There’s Devil’s Pulpit and I didn’t feel the need to stand on it as it didn’t look secure enough to me.

Over the river at Tintern.

Whilst we had a little break for lunch, Stuart decided to message at this point as he realised that I was about to summit another mountain on this walk and frankly, I think he was trying to deliberately annoy me, but I didn’t say anything…. I think Dave also found my messages useful about my thoughts on this mountain, as I sent several to reinforce what I was saying.

Some bluebells.

This tells a story of its own about Covid and then, later on, Putin.

St. Mary’s Church at Penterry and this is another mostly abandoned village, devastated by the Black Death. Platforms are visible in the field showing where some of the buildings were and there’s also an area which has been identified as a plague pit.

Simon interviewing Julie for the video about the event. Simon is a runner who completes these things far too fast, including the marshals’ event for the 100 last week.

One of the clues for the challenge walk was on the mast. Fortunately, just on the boards at the base and not higher up.

It’s always rather lovely to have a walk which goes past several churches.

Beautiful, the Wye Valley.

Woodland is one of my favourite terrains to walk through, I really enjoyed this section.

The history behind this property is substantial and it’s a real shame to see it in its current condition. It’s Piercefield House which is Grade II* listed, with the park around it being Grade I listed, not that this has helped in the building’s preservation. It dates from the late eighteenth century and its history is quite intertwined with that of slave owners, which was turned slightly on its head when in 1802 it was purchased by Nathaniel Wells, the son of a white slave owner and a black slave. He had a successful career as a magistrate and also as the first black sheriff in Britain. It’s also thought that Horatio Nelson, the hero of Norfolk (we have a lot of brave people) stayed a night here.

I’m not sure what can be done with this now, with a problem that there’s a limit to what can be done with the structure because of its historic listing. Some compromise is going to have to be made with regards to its heritage as very little of the building is left, but this would make a lovely hotel, craft beer venue or Greggs.

This is why I don’t eat lamb, look at their little faces…..

How very sweet. I decided the jolly happy one in the middle, who bounced into where he probably shouldn’t be, should be called Leon ?

Back at the end, there’s Dave and Stuart at the back and Julie at the front. I’m not one for gossip, but Dave mentioned he had hurt his back or something whilst standing around the checkpoint. I, however, completed my mountain expedition with no ill effects although I imagine that’s my tough Norfolk training coming to the fore. I’d also like to thank all the marshals who put this event together, it takes a lot of work and everyone was helpful and kind. There was a major controversy when Julie got a time that was one minute faster than mine, I think she must have slipped someone some Twixes for that, but I didn’t say anything.

Very lovely, although the Viennetta promised by Stuart didn’t arrive…. However, there was a marvellous selection of cakes.

Back into Bristol (thanks Bill and son!) and at Temple Meads, ready for the train back to London.

I spend quite a lot of time in waiting rooms and here’s the one at Bristol Temple Meads railway station, with power I’d add, as well as an excessively hot temperature. But I did think that perhaps my body was still at the 8,000 metre height that I had spent some of the challenge walk at, so maybe that was just me.

The GWR train sweeping into Bristol Temple Meads. I didn’t bother trying to get my reserved seat as there was a table seat without any reservations on it, meaning I could get some work done on the train.

The Crossrail train at Reading.

Not very busy, but that didn’t entirely surprise me on a Sunday night.

The Southall sign that has caused some controversy because of the translation at the bottom, although I fear the negativity is perhaps a little unwarranted as it’s hardly a substantial change.

I was annoyed by the time I got into this Ibis Budget Hounslow hotel room. The receptionist randomly said “I need your ID” in quite a blunt manner when checking in. I thought this was very odd, as there’s no need for them to see my ID at all, but I had my passport and just handed that over, as I’m quite compliant at hotels in case they offer me a lovely upgrade. Although I accept that there’s a limit to what an Ibis Budget can do. I thought that the service was terse, but it was late at night and I guessed that the staff member had perhaps had a long day, although I was slightly disappointed that I couldn’t tell her how brave I had been on the walk.

Anyway, a youngish black guy next to me (and I mention his colour for a reason) said “they wanted your ID as well?” to which I replied “yes, which was unusual”. The receptionist then started on me, saying that it has always been the hotel’s policy. The guy next to me said that he thought he was a victim of racism, and I can’t possibly comment on that, but the service was very odd from the receptionist. I replied saying I had stayed at the hotel several times and had never been asked for ID, but she was insistent that it was a policy at the hotel and that it was in the booking e-mail. I know bloody well it isn’t in the e-mail and so I perhaps unnecessarily asked her to show me where it was mentioned. She couldn’t find it and said that she didn’t know about third party booking sites and their emails.

I was a little annoyed at this service and mentioned I had booked with Accor directly so it was their email and I didn’t understand her hostility. Her claim was that the hotel was having problems with people pretending to be other people and that’s why ID was needed. At this point I couldn’t be bothered to argue any more, it isn’t the policy of Accor, Travelodge, Premier Inn or just about anyone else, although it is the policy of YHA but that’s because of child protection issues. I hope the poor guy got into the room that he had paid for, as the staff member’s attitude towards him was I felt completely unnecessary. It was nearly midnight and so this was an unkind and potentially reckless way to treat one of their customers, although I was just relieved that I had my ID so as not to be caught up in the same dispute.

Fortunately everything in the room was fine as I hardly dared go back down to reception anyway…… But with that, my day was complete and I could reflect on the glorious views that I had seen on the challenge event and all of the mountains that I had summited without complaint.
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May 22, 2022
Reading – Ibis

Not to be confused with the nearby Ibis Styles hotel, this complex was built on the site of the Boar’s Head pub and also contains a Novotel. But Novotel is a bit expensive for me in the UK, I’m not back in Poland now to afford that sort of decadence….. The welcome from the staff member was, well, memorable and she was so enthusiastic, but full marks for that, it’s nice for staff to make an effort. The staff member mentioned she saw my Accor profile asked for rooms higher up, but she said on this occasion she was going to give me a lower floor as they were banging about higher up with the ongoing refurbishment programme. I very much liked her “if there’s absolutely anything we can help with, just let us know”, it reminded me of Christian from Channel 4’s Hotel series (he ended up in prison though, I have much higher hopes for the kind staff here). There was a WhatsApp number that anyone could message and I’m a fan of this, I hate phones (they’re very last century) and I prefer messaging complaints using text based services, not that I had any on this occasion…..

It’s reassuringly brand standard and that’s by no means a negative comment. Clean, functional and the same as most other Ibis hotels. The window opened, the television was modern (I actually turned it on to cast Only Fools and Horses to it from my Britbox account) and the temperature was just as I wanted it.

The bar and lobby area, this is nicely done given the space that they’ve got available to them. The atmosphere was cosy and I liked listening to the conversation of the Polish guests nearby. Not in a nosy way, as I struggled to have a clue what they were talking about, it just reminded me of Poland, which anyone who reads this blog occasionally (and few read it regularly, so I’ll take the occasional readers) will know I frequently miss. They do offer a basic menu of food, although there is so much competition locally that I suspect they don’t have many takers.

The welcome drink of London Pride and this is OK with me, it’s a nod towards having a proper beer and not offering me Bud or Corona.

“We kindly ask you not to be alarmed”, seems a reasonable request.

There was a blandness to this hotel which I found really quite reassuring, it’s a corporate and peaceful location and I didn’t have any noise issues either internally or externally. The customer service was excellent, a friendly welcome which made me feel welcome, and the prices are towards the lower end of the scale. The management felt competent, the surroundings were clean and everything seemed in its place, other than I had no idea where the stairs were to reception and got caught having to take the lift.

I’d stay here again (and probably will) and there’s more about the hotel here.

February 20, 2022
Reading – Ibis Styles

The reviews of this Accor hotel in Reading are, being honest, dismal and they’re sitting at 3.2 out of 5, which is about the sort of territory that the dreadful hotels operated by Britannia are running at. I wasn’t expecting the most decadent of stays, as there didn’t seem much that was pointing in the right direction for this hotel.

On the morning of the booking, the hotel phoned me, and unusually I thought I’d better answer as I didn’t want to discover that my hotel booking had been cancelled. It was the hotel asking if I really wanted two rooms, and I replied that I didn’t, but it seems that Accor took a duplicate booking due to a technical error. I should have noticed this as they did email me, but it was easy to miss and the booking didn’t duplicate on my future Accor bookings which I would have seen. Anyway, the staff member was really quite charming and said the hotel was happy to cancel one room, I just needed to phone Accor.

And Accor were bloody dreadful. They said they couldn’t do anything about it, although they were polite whilst being annoying. This is the problem with this awful global call centre operation that they have, their call handling staff have no discretion or flexibility. If the call centre for each country was actually within the country in which their hotels were, then their call staff could have a much more personal relationship with the hotels they’re meant to be serving. In short, Accor said they couldn’t help as they had no way of contacting their own hotel. I mean, by phone I would have thought was a possible way, but apparently call centre staff aren’t allowed phones. I wasn’t best pleased with Accor at this stage.

Anyway, I phoned the hotel back and the wonderful lady I had been speaking to answered and she clearly wasn’t going to accept this sort of nonsense from Accor. Within about three minutes an email came through from Accor confirming the cancellation of the duplicate room and the hotel called me to confirm that they’d fixed it. My impressions of the hotel had now firmly shifted from sceptical given the reviews to really liking their customer service. As an aside, Accor should have a set-up which allowed them to do this, but I was just pleased that it was all resolved.

It’s an interesting building, it’s an old hotel that was originally known as the Ship and then became the Royal County Hotel.

And here’s the plaque at the hotel’s entrance to prove it. The member of staff at check-in was personable and helpful, giving me all of the information that I needed about my stay. At this point I was really struggling to establish why they were picking up so many bad reviews.

In the area at the base of the stairs, I can’t imagine when this would have last been used for coats, but it felt like part of the hotel’s history. The hotel is old and so there are windy and twisting corridors all over the place, I thought it was all quite charming.

I stayed at this hotel twice and was given the same room on both occasions, it was Indian themed and that seems to be a throwback to before it became an Accor hotel. The decoration was quirky, but the room was clean and comfortable, so I was still wondering why the reviews were poor.

The bathroom which wasn’t exactly modern, but it was clean and functional.

The welcome drink arrangement is unusual, it’s offered by the Indian restaurant that now seems to be separately owned, but was once the hotel’s main restaurant area. On the first occasion a staff member asked what beer I’d like and an interfering manager behind said “it’s Cobra only” which was an unnecessary intervention I thought as I’d already said Cobra would be fine. On the second occasion, I asked for a Cobra and was surprised to see I was being given the much larger bottle. The interfering manager looked horrified, but the bottle was already open before he could stop it. There’s clearly a customer service issue here, but I’m not going to blame the hotel for that.

As the hotel’s breakfast room now has an Indian restaurant in it, there’s a free takeaway bag offered, which unusually includes a refrigerated carton of milk instead of some odd slightly chilled UHT arrangement. I thought that the breakfast was entirely adequate and there’s a room where guests can get free coffees and teas at any time, although these facilities are also in the room.

The customer service throughout at the hotel was impeccable and the staff here were as good as I could have expected at a higher end Accor property. Indeed, I very much liked this hotel, so I felt that a closer look was needed as to why so many other guests were annoyed at their stay.

“If I could rate this 0 I would. The worst hotel I have ever stepped foot in. Do not waste your time or money. Staff are rude and their customer service is appalling. All rooms are awful, they were that bad I made other arrangements to stay elsewhere as I physically could not stay there. Shocking”

This review is from a couple of days before I visited. All the rooms are clearly not awful, but I’m puzzled how one person manages to find all of the staff rude whereas the four staff that I encountered were all very customer service focused.

“Probably the worst hotel I’ve stayed in, and i travel a lot. Broken shower holder, so water went everywhere . Water either very hot or cold. Very squeaky floor boards. Dated room and had to keep my shoes on when moving about. A-lot of drunks in the hotel keeping us awake during the night and close to the main road so also kept awake by local traffic. If you want a cheap room for a night out and don’t care where you sleep this is ideal. If you’re with your family then I suggest elsewhere. Definitely won’t recommend to anyone.”

It is possible that this is why I had a different experience, or at least to some degree, as the room they gave me was at the rear of the hotel and near the end of a corridor, so I was far away from any noise. But perhaps I just got lucky….. There are also several reviews annoyed that no tea and coffee facilities were included, but my room had a kettle and it’s not as though I was upgraded to a suite.

I do have some history with this hotel, as they cancelled a booking on me last year, which was disappointing, but it was a fair way in advance of the booking. They tried to transfer me to the nearby hotel but there was a mess-up with the bookings and I just gave up, which is partly why I came back this time. I’d be surprised if they remember those interactions, although I found the staff helpful then as it wasn’t their fault they were closing, but maybe they wanted to be helpful after the problems of last year.

Either way, I liked this hotel and would happily return. It is though an older building and the set-up is old fashioned given that, it reminds me of the Ibis Styles Croydon which has a similar old hotel arrangement. For anyone who likes new and shiny, there’s the Novotel and Ibis hotel which is just around the corner, so something for everyone (or nearly everyone).

There’s more information about the hotel here.

February 20, 2022