Kensington

London – Kensington and Chelsea (Borough of) – Rushmore Hotel

I’m using up the numerous Rewards Nights that I have with hotels.com and this accommodation option was keenly priced at under £40. It’s located around the corner from Earl’s Court underground station and easy to find. I was fortunate that a staff member was leaving the door just as I arrived as I’m not sure that the reception was routinely manned, although I was the only guest checking in that day so the process was all quick and easy.

The stairs have a protective covering on, I assume due to decoration work which is going on.

The room is small, although that was apparent when booking, but spotlessly clean. Indeed, a real effort has been made with the cleaning and I assume that it has been refurbished recently, as it’s in a good state of repair. The power points along one side of the room don’t work, although the ones on the other side do. The bathroom felt a little older in style, but it was just as clean, although the shower was quite small. But, everything worked and the toiletries provided were of a decent quality.

I’m not a huge fan of keys like this and the process for getting in and out of the hotel seems to be a bit convoluted. I assume that the staff are usually around and so pressing the doorbell is sufficient, but if I had wanted to arrive back at 02:00 then I’m not sure what would have happened.

Onto the matter of staffing, the welcome was authentic and genuine, there were no problems with the customer service here. The personable staff members gave the hotel a comfortable and informal feel, so it was all rather agreeable. I didn’t pay extra for breakfast, although this is available for those who want it. I’m staying, it seems quite frequently at the moment, at the nearby Ibis Styles, but I’d happily stay at this hotel again.