Tag: British Airways

  • Sunday : Canterbury to Prague via London Victoria

    Sunday : Canterbury to Prague via London Victoria

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    The weekend in Canterbury had gone quickly and the four of us in Carena House waved goodbye to the landlady. It was a clean B&B (actually, it was more of a B as there was no breakfast included), although quite quirky, but the welcome was friendly enough, even when Richard changed rooms for reasons unknown. But, I don’t get involved in these matters.

    We walked to Tannery Field and had a little look at the bull, designed by local artist Steven Portchmouth. There’s a double purpose to that sculpture, it marks that this was a tanning site, but also that there was a tannery rail track, so they’ve replicated the rails in the artwork.

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    And there’s some more information about the bull for those who want to know even more.

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    It was a similar walk to the previous day, with West Gate in the background. It was still too hot.

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    Back in Wetherspoons, which I accept shows a complete lack of originality, but I didn’t have long and there was a power point here which was handy for ensuring my devices were fully charged for the day ahead. The poached egg was only just runny, they keep getting these wrong now, but that’s my fault, I probably should have gone to a local cafe.

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    Back again also to Canterbury West railway station, where we set off from the day before.

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    And the sizeable waiting room, with an absence of power points. I had another little debacle at this railway station, as I had stupidly used my Chase card to buy my rail ticket. The collection machine was having none of it, but this is a known fault with Chase cards on the network, as confirmed both by them and also by Great Western Railways. Chase had said the workaround was for the ticket desk to print the ticket (which isn’t really a solution to their dodgy arrangements in this area), but the man on the desk said he couldn’t do that. I wasn’t going to argue, although I’ve noted that other ticket desks have managed to, but he was helpful enough to wave me through the barriers so I could get to the platform.

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    My plan was to go and speak immediately to the train guard to tell him of my little predicament, which was a good strategy. The guard said he couldn’t print the ticket either as his machine didn’t have that functionality (there’s a lot of little issues in terms of consistency within the rail network), but that it didn’t matter, he’d wave me through the barriers at London Victoria.

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    Another routine complaint of mine, there isn’t space in a rail carriage for five seats across, and I am unanimous in that…. Anyway, we got about 100 metres down the track before the Southern ticket inspectors came to interrogate passengers, but fortunately, the train guard noted this and told the inspectors I had a ticket but the machine was broken at the railway station. The inspectors looked confused, as the machine wasn’t broken, just it wouldn’t print my ticket, but they didn’t pursue the matter. They came back through the train twice, with one of them forgetting they had spoken to me already, but the other was more alert.

    That meant at London Victoria station I had to get through the barrier as I still didn’t have a ticket printed out. The customer in front of me told the gate guard that “the guard had forgotten to print my ticket” which was not an excuse that was accepted. For about two minutes there was an argument about this, with the gate guard saying that he didn’t believe the guard on-board had forgotten, and even if he had, the customer should have reminded him. Voices were raised and it was bloody clear that the customer didn’t have a ticket, but he was let through anyway. This is a fault with the rail network, what’s the point of this expensive set-up if people are just let through anyway? I was slightly worried that the gate guard would instead have an argument with me, but I showed him my booking reference for the ticket that I couldn’t print and I was let through without dispute. I think it’s fair to say, it’s not hard to get through those barriers without a ticket.

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    It was time then to get on the Victoria Line for a couple of stops, to then board the Piccadilly Line to get to Heathrow, a moment of excitement as that meant a few days overseas, the last I’d get for several weeks. No delays here, all was going well.

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    Back at Heathrow T5, which wasn’t particularly busy despite all the fears of overwhelmed airports. The flights that have been trimmed seemed to have helped operations though, with the wait at security being relatively minimal.

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    The BA lounge has gone from self-service to order via app, back now to order at a counter. Here’s the menu for the lounge, a choice of meatballs, pie, vegetable curry or vegan balls.

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    I opted for two steak pies with a can of Brewdog Jet Stream, living the dream…. These pies aren’t world class, but they’re moreish (as are many things with me) and sufficiently tasty for my needs, especially when I get chance to ask for extra gravy.

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    These raw juices were rather delicious, although I suspect I overdosed on fruit with them. There was no fruit health warning in the area which I felt that there could have been.

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    There’s the green sludge of the raw juice in the background. And another highlight, crisps have finally returned to the lounge, so what a time to be alive!

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    And even more excitingly (I don’t get out much), the ice cream has returned to the freezers.

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    The flight was departing from Gate A1 but I wasn’t entirely sure this was well managed, as there weren’t enough seats and there was a paucity of announcements. Standing there for thirty minutes was fine in terms of time, although the terminal in this area was quite hot.

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    None of these dispensers were functioning at the airport, another one of Heathrow’s little short cuts I imagine.

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    Ready to board the BA0858 flight to Prague on aircraft G-EUYT, which I’ve travelled on before when going from Heathrow T5 to Warsaw.

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    The interior of the aircraft and I had an exit row seat by the window. The flight was very busy and at near capacity, so there was the usual faffing around trying to fit ridiculous numbers of arguably oversized bags into the overhead lockers.

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    We took off over 30 minutes late, which is always slightly frustrating on a night flight, especially when I had plans to catch the last bus of the day in Prague. Fortunately, we landed on time as the pilots were able to make up the time during the flight. There was nothing much notable about the flight, which is always a positive as far as I’m concerned.

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    The standard in-flight snack of crisps and a small bottle of water.

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    At Prague airport and there was more queueing as UK travellers now need a stamp in their passport. Fortunately my fast walking had meant the queue wasn’t too long when I arrived, I think I was through border control in under ten minutes.

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    Rather random, but I liked the little aircraft shaped holes they had made in the benches. I had visited Prague a few months ago and remembered where the ticket machines were to buy bus tickets, something which saved a few minutes of uncertainty.

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    I caught the last 191 bus of the day, with just a couple of minutes to spare. It wouldn’t have mattered as a night service then kicked in, but this saved me over thirty minutes, so I pleased to be able to catch it.

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    The bus journey takes around 40 minutes and I was fortunate with my hotel choice, as there was a bus stop just a one minute walk away. It goes direct from the airport to the city centre, or at least the west bank of the river so that people can take another bus or tram to get elsewhere in Prague.

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    Off the bus and ready for my big one minute walk to the hotel. It’s rare that they’re such short treks at this time of night and I had already alerted the hotel that I’d be late. I’m not sure they care to be honest as they have 24 hour reception desks, but I like to let the hotel know of my plans in case they flog off my room to someone else and they replied promptly and politely telling me all was fine with arriving late.

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    And here it is, the Ibis Praha Mala Strana, a well reviewed Accor hotel on the west side of the river which isn’t an area that I’ve much explored before in my previous visits to the city. The entrance, for reasons unknown, is tucked away on the far side of the building, but the signage was sufficiently clear for me not to get muddled up.

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    Typically, someone had just checked in despite it being after midnight, so I had a little bit of a wait, but that gave me enough time to take photos of their shop area. The staff here were always friendly and welcoming, this transpired to be one of my favourite Accor hotels.

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    My welcome gift was doughnuts and I was very pleased indeed with that. I just knew that this was my sort of hotel.

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    And the room, the standard Ibis layout, all clean and comfortable. I’m still quite content with this sort of room layout, it’s functional, it has a desk, working wi-fi and space for storage. Given that I had such a late arrival into Prague, I was surprised that I was able to make such timely progress to be in the hotel just after midnight. That gave me enough sleep before breakfast, but more on that in the next riveting instalment of this blog as it transpired to be relatively memorable (or as memorable as a hotel breakfast can realistically be).

  • British Airways : Minimum Connection Time Between Flights at Heathrow Update

    British Airways : Minimum Connection Time Between Flights at Heathrow Update

    I excited the nation with my fascinating post a couple of weeks ago about my flight being shifted from Heathrow T5 to T3 which then meant it failed to meet the minimum connection time between terminals at the airport. I was interested to see how long it would take BA to notice from when they shifted the flights on 4 July 2022.

    It’s 18 July today, so exactly two weeks, and I’ve got an email saying they’ve agreed to the changes I’ve requested. I haven’t requested any such thing, which makes me slightly pre-annoyed. They’ve shunted my entire journey forwards a few hours, so I would leave Dublin at 06:30, arrive into London at 08:00 at T2 (they’ve switched me to an Aer Lingus flight), then depart T5 at 09:40.

    I’m going to phone BA as that’s a very tight connection at the moment for Heathrow and changing terminals, and because they’ve shunted my Dublin to Heathrow flight forwards, they could have left the Heathrow to New York flight in place. Not least because it leaves from T3 which gives me more time at the Qantas lounge and I would prefer to fly on American Airlines rather than BA. I shall call them up and will report back on how I get on….

  • Tuesday : Nearly Missing the Bloody Train in Krakow, Finn Air to Heathrow and Ibis Budget

    Tuesday : Nearly Missing the Bloody Train in Krakow, Finn Air to Heathrow and Ibis Budget

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    After a few days in Krakow eating pizza and complaining about the heat to anyone who would listen, whilst calming my overheated nerves with the large hotel breakfast every day, it was time to return to the UK. The old railway station is visible in the photo above, but they’ve built a new station building which is linked it to the Galeria Krakowska shopping mall. It was also surprisingly busy for a Tuesday morning at just before 09:00.

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    The new platforms are in this photo, the old railway station is behind me. Like nearly everywhere in Poland, it’s all very clean and organised.

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    There were no ticket machines to be seen on the platform which seemed odd. I discovered on the way out that passengers could buy tickets on the train, but I wanted to get this sorted in advance and so I bought mine from the PKP web-site. It’s a ticket that doesn’t need validation and is for a specific train, which is the one that should be leaving from the platform I was standing by after the 09:01 to Gdynia got out of the way. Anyway, the train didn’t move and I heard part of an announcement which was only in Polish, stating that my train to the airport was switching to another platform. I was moderately annoyed as that meant I had to rush, but obviously I didn’t want to run in the Krakow heat. Or indeed run at all, it’s exhausting.

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    I caught the damn train with thirty seconds to go, but I noted some others didn’t and were still on the wrong platform. They didn’t even check the ticket (I mean the ticket inspectors on the train, not the people on the wrong platform). Anyway, I arrived into the airport as expected, but could have done without the rushing about the place. Clean train and on-time, so I can’t really complain.

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    I was through airport security in under two minutes and so next was the non-Schengen airport lounge at Krakow Airport, which was small, although luckily I had given myself three hours to sit in it. It reached near capacity by the time that I was about to leave the lounge, and it does feel a little under-sized. Very friendly staff and there are toilets and showers within the lounge complex.

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    Lard and bits of pepper sliced up, it’s not exactly Greggs is it?

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    Now we’re talking though.

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    My starter.

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    The amuse-bouche. They had a couple of different beers, nothing exceptional, but sufficient for me.

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    In fairness the chicken salad was very lovely, so that proved to be a useful main course. I never had the lard.

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    There was a ten minute delay, but nothing too bad, for the return flight to Heathrow.

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    This was as clear as mud, with a Ryanair and British Airways flight departing at the same time, as well as separate queues for Groups 1-3 and Groups 4 and 5. I guessed the queue correctly when the Groups 1-3 were called, but numerous other customers didn’t, finding themselves in the wrong place. Anyone who tried to access the Groups 1-3 queue without having the correct number on their ticket was sent packing, albeit politely.

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    As with my outward journey, this was a British Airways flight that they’ve wet leased to be operated by Finn Air. It’s the Airbus A321 with registration code OH-LZN, which Finn Air have operated since the aircraft was new in 2017.

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    This annoyed me, it started to pour with rain just as I boarded. All week I waited for rain and the moment I get on board to come back what happens?

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    I’ve blurred this (again) by mistake as I was trying to rush, but I was the first to board. The person in the photo is flight crew and they were all exceptional during the journey, again Finn Air should be proud of their professionalism. Someone in my row seemed quite seedy in the way he was talking to the crew member, but she professionally batted him and his attempt to take her for an Indian meal away.

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    Got my seat with lots of leg room again. The flight was near full, but the boarding was efficient and well managed. At this point we sat there for around 45 minutes, as the rain that I craved all week was now flooding the airport and so they had to temporarily shut down operations.

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    The chatty and friendly crew came around with the snack before take-off to ensure everyone remained happy. The water was served after we had taken off.

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    Safely back at Heathrow T3, ready to spend ten minutes walking around their slalom course. You could practice for an LDWA 100 walking around this.

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    I’m starting to feel that I know Heathrow T3 far too well.

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    The Central Bus Station, ready for me to pay for a bus to get me to the Ibis Budget on Bath Road since Heathrow have removed the Free Travel Zone. Yes, I will complain about that in every post for some months, there’s nothing like repetition to cheer the soul.

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    I had pre-paid for this room at a much cheaper rate, but this is a sign of the ridiculous prices in London. For an Ibis Budget which isn’t that well located to be charging £100 is far from ideal.

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    I stayed here a few weeks ago, it’s the former Travelodge they’ve converted into Ibis Budget. The windows here don’t open and I asked for a fan, which they said they’d bring to the room, but they didn’t bother. However, I decided the air conditioning worked sufficiently well for me to not traipse down again to ask where the fan was. The hotel though is still receiving deluges of negative reviews about the air conditioning not working, but it appears they should have it all fixed soon enough.

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    Not that I’m one for complaining, but just I got in the room it started to rain again. That weather is just ideal for me, cloudy and rainy, perfect for exploring a city.

  • British Airways : Minimum Connection Time Between Flights at Heathrow

    British Airways : Minimum Connection Time Between Flights at Heathrow

    A scenario I haven’t had before, BA have changed my flight to New York in September from T5 to T3. That’s normally good as I prefer that terminal, but it’s not relevant here since I’m connecting with little time to spare. I’m flying from Dublin and the original flight got in to T5 at 10:50 and the US flight departed T5 at 12:20, which is thirty minutes longer than the one hour minimum connecting time at Heathrow T5. Now BA have shunted my departing flight to T3 and they’ve also changed the departure time to 12:15, which would have been enough at T5, but it means it’s five minutes too short to meet the minimum connecting time between Heathrow Terminals which is 90 minutes. I think I just have to wait for BA to realise and change my flight, which I’m going to guess will mean getting into New York two hours later.

    Not that anyone cares, but I will carefully edit this post when I find out what actually happens with this and how long it takes them to realise…. I don’t much mind, I like the excitement, although I suspect the only option is for BA to move me to the flight I mentioned which is two hours later, but that’s departing from T5 which would at least mean I could pop into the BA lounge….

  • Thursday : Heathrow T3 to Krakow with British Airways (operated by Finn Air)

    Thursday : Heathrow T3 to Krakow with British Airways (operated by Finn Air)

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    After the excitement of being at Heathrow T3 through the night started to become marginally less exciting, I decided to walk through the bright lights of the walkways to get to the main terminal. It’s surprising how quiet Heathrow is at 03:00…..

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    I was ready. I was ready around 835 minutes before the flight to be fair.

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    They could probably do with some more seats on the first floor, but it was starting to get a little busier before the security lines opened at 04:30. I was confused why around 40 people were standing in what I thought was an odd place for the security line, at an overflow area. I decided these savvy travellers must know what they were doing, but I was hardly in a rush, so I stood in the normal place. Fortunately, I managed to find myself at the front of the queue and so was the second person (or second non-staff member to be more accurate) to enter airside.

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    Peace and quiet at duty free.

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    I’ve never really understood who buys all this stuff, it’s a huge retail area and nothing seems particularly good value to me. I don’t know whether it’s a mix of people buying presents and those who just get excited when they see alcohol for sale. Now, if they had a decent craft beer selection then I might be interested.

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    Slightly blurry, but there’s no shortage of seating if you go to the airport early. Who needs a hotel? An unnecessary decadence.

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    I have no idea how I’ve managed to take such blurry photos, but there’s the very quiet oyster and champagne bar or whatever it is. It’s not somewhere I’ve felt the need to spend much time. Actually, as an aside, I don’t really understand it, it’s expensive and I’d have thought if you can afford to go there, you’d likely have airline status to go to a lounge. And it’s a very open place to sit. But there we go, perhaps people like being seen when they’re being decadent.

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    I’d arrived before any of the shops had opened as well.

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    The BA lounge opened at 05:00. Well, it’s meant to, the bouncy and happy staff member went to open the First Class section at 05:00 and then she realised there was no-one at the main entrance. At 05:05 an harassed member of staff turns up and the lounge whirs into action. Fair play to her, what a time to get to the airport and the staff have to go through security every day, it must be tiring. Anyway, the First entrance is to the left and the Club entrance is to the right. Two of the customers in front of me were entirely the wrong place, they were going to the Aspire Lounge or whatever it was, and seemed annoyed at BA that they hadn’t made clear it was the BA lounge. The signage on the wall is a clue.

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    I must have been tired, these photos are dreadful. Anyway, the BA lounge main seating area.

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    Looking towards the rear, the little business section is to the right. No beer again in the lounge, just Heineken.

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    The BA order to the table app seems to have been removed, everything is on display again and it’s fair to say that’s it’s beautifully presented when no customer has mauled it all about.

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    The sausage and bacon rolls, which seem to be a waste of food if I’m being honest. A fair number of people ditch the rolls, including myself, to eat the bacon and sausage. The muffins were soggy and the rolls were hard and inedible, it just seems a waste of BA’s money. They must be able to deliver something better than this. I’m not specifically complaining, well no more than usual, for me, just that they’re spending all this money and delivering a product which is evidently inferior to the lounges around them (although I’d add the First section of the lounge is better, but I haven’t had access to that for years).

    I asked a couple of times when the showers would be opening with no-one being sure, and the lovely lady on the First desk (not that I had access to that lounge, it’s just next to where the showers are) was confused why they were shut. She went off to find out and came back very apologetic to say the showers were closed for the week, but she hadn’t been told. I appreciated her help and assistance, but fortunately, there was a solution to this, the Cathay Pacific lounge which opened at 05:30. The staff try so hard in the BA lounge, but the airline doesn’t always seem to want to help them.

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    Cathay Pacific had showers which were immaculate, so that was that solved. The staff try so hard in the Cathay Pacific lounge and the airline does seem to want to help them. It wasn’t busy, and indeed I was the only person in the lounge for a few minutes, this is the part of the self-service breakfast selection. Spotless as ever.

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    And the other bit. There’s a selection of sausages, bacon and the like for those who want hot items.

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    But, yet again, I decided I wanted to order from the chefs at the Asian food counter and got my standard order of Thai coconut and vegetable soup, the Mix Dim sum basket, Fanta and beer. What a time to be alive…. And compare and contrast to the BA lounge. The flight time meant I didn’t really enough time to visit the Qantas lounge for some calamari as it opens a little later, but I was refreshed and ready for the new day after leaving the Cathay Pacific lounge. I’m disappointed to say I won’t be back in T3 for a while, as the flights I had departing from the terminal have been moved to T5.

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    It was unclear whether there was a priority line at the gate, but I wasn’t going to go hunting for it. The man behind me didn’t have the same restraint, I heard a series of “I will go and look”, “no, we’re entitled to use it” and the like, as his what I assume was wife tried to calm him. He stomped over in the end and asked where the priority line was, before shouting back to wife “we can enter the priority line here”. I admire his determination to sit in the gate slightly quicker than the others, although I have to confess to them following him. I tried to look as embarrassed as the guy’s wife.

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    The flight was booked with British Airways, but they’ve run out of aircraft, so they’re using Finn Air on a wet lease arrangement. So the pilots and cabin crew are all from Finn Air, whilst the service standard is British Airways. This has the advantage of this seat with lots of leg room, which as far as I’m concerned is the best in the economy part of the aircraft. I think I dozed off for a chunk of the flight and there was no-one sitting next to me, so this felt very spacious.

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    The mid-flight snack, a smaller bottle of water and a Nutrigrain bar. There was a man in the aisle seat, and we must have both dozed off, as the crew had just left them on the seat for us. The crew were excellent, friendly, personable and engaging, Finn Air should be very proud. Apparently they spend five days in London being put up at hotels, which must be costing BA a fortune, before returning to Helsinki for a few days.

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    Oh good, a bus to the terminal. Not that it matters, I’m hardly ever in a rush. I noticed that it was too hot.

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    Although getting a bus did give me time to take a photo of the aircraft, which is OH-LZU, an A321 which Finn Air have operated since it was manufactured in 2018.

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    It didn’t take long to get through border control, and I decided to use my limited Polish to the border guard. He replied, in Polish, asking if I was Polish as I would have then been in the wrong queue. He soon realised from my garbled answer that I wasn’t. Here’s the front of the terminal and it was evident to me that it was already too hot. I may have mentioned that.

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    The train from the airport to the city centre, which is over twice the price of the one from Warsaw. That’s the problem with these tourist cities.

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    I bought a ticket from the machine and then waited excitedly to board. The train was quite busy and unusually, you can buy tickets on board despite there being ticket facilities on the platform. One person showed their bus ticket, but the train guard was having none of it, they had to buy a rail ticket.

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    I’ve visited Krakow numerous times before, but here’s a quick photo from the city centre as I walked to the hotel in the searing heat. Krakow is a beautiful city, but it is very touristy, so I prefer visiting other cities in Poland, but it’s nonetheless a delight to be back.

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    Grrrrr, I didn’t entirely like the room, it’s one of these damn Ibis changes to make it feel like a nursing home. I’ve stayed at Ibis Krakow Centrum before, and they had better rooms with a desk and chair. I did query with reception if they had any of the older rooms, but they said they didn’t. Their answer was “we don’t put chairs in rooms any more”. I’m not entirely sure how that is seen as a good idea, as although I understand not everyone has the same requirements as me, a chair isn’t beyond Ibis Budget, let alone Ibis. This is, I think, an upgraded room, as there’s a coffee machine. I didn’t understand the point of that as they gave me two coffees for a five night stay, but those two were delicious I suppose. There’s also water provided, which I appreciated as it’s too hot. The window opened so that was positive, but the air conditioning in the room sort of worked, not to make the room as freezing as I’d like, but sufficient to be comfortable.

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    I appreciated the note though, that was kind. I’m not really into red wine, but it was a gift and that was very nice of them, so I did drink it as I didn’t want to be rude. I’m selfless like that.

    Wwith that, I was back in Poland, although I had some sleep to catch up on.

  • British Airways : Random Post – Change to Check-In for Bronze

    British Airways : Random Post – Change to Check-In for Bronze

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    I found this quite odd at Heathrow T3. I’ve reached the giddy heights of silver (after spending hours finding the cheapest possible way of doing it, since I’m not very decadent with my airline spending, or indeed any spending other than on craft beer which is one of life’s essentials) but BA did allow bronze and silver to use their priority check-in desk. There’s now signage saying this.

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    And this. It’s a bit confusing since priority check-in is a stated benefit of Bronze statue. I mentioned this as my friend Richard is a bronze member (and spends decadently to reach that) so I will report back any tales if he’s refused a priority service at check-in. How exciting! It’s quality content like this that keeps this blog reaching its dizzying height of two readers.

  • Wednesday : Warsaw to Heathrow T3 with Finn Air (via Helsinki)

    Wednesday : Warsaw to Heathrow T3 with Finn Air (via Helsinki)

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    Yet another breakfast photo, woooo….. I posted this one as there’s a bay leaf on it and I enjoy it when people complain at Chipotle because they think part of a tree has landed into their food. For anyone who wants to see irate people on Twitter, just Google “chipotle bay leaf”. Another cheap and cheerful breakfast, which was suitably filling. I’m not sure why they’re providing biscuits for breakfast, but I didn’t quibble with what I thought was an innovative idea.

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    I’ll miss Warsaw, but I’ve gone on about that before. Note how bloody hot it was. That made it easier for me to leave the city, so I could escape the rampantly high temperatures that I had endured.

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    My journey to the airport was far from ideal, I had intended to walk to Warszawa Powiśle railway station to get the train. Unfortunately, this ticket machine en route didn’t supply the ticket I wanted, entirely because the sun was so bright that I couldn’t see the screen properly. There’s no good comes from this extreme weather I’ll say, no good at all.

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    There’s the railway station I need, but I was on the hunt for a ticket machine. The railway station ticket machine wouldn’t sell me the ticket that I wanted and I couldn’t remember whether the train itself had a ticket machine on it as I always pre-purchase them to avoid any little issues with the guard.

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    I swore quietly at the situation, then decided to instead walk one stop along to Warszawa Śródmieście as there’s an S2 train to the airport around every thirty minutes. There’s the Palace of Science and Culture in the boiling hot temperature. I was pleased to note that a lot of Polish people seemed to be struggling with the heat. Although I mean that in the way that I’m pleased I wasn’t the only person who was uncomfortable, not that I was pleased Poles were struggling with something.

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    This wasn’t the train I needed, I just like taking photos of double-decker trains. I should probably get out more….

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    I was slightly annoyed generally that there were indeed ticket machines on the trains, as can be seen by everyone else buying their tickets on them. I’d mention I was more annoyed that I hadn’t just risked it, but I like to live in a low-risk public transport world.

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    And that was that, after 20 minutes I was at the railway station saying goodbye to Warsaw for the last time in what will likely be for some months. My journey today was to fly back to Heathrow, but due to problems with British Airways, they were flying me back via Helsinki. This isn’t ideal in many ways and is the second time that they’ve had to do this. One day the rail service will be fast and cheap enough to do this journey back to London without needing to fly, but we’re nowhere near there that stage yet.

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    That gave me time to visit the Preludium Executive Lounge in Warsaw Airport, again which I’ve written about before. As an aside, the security process was extremely efficient, once again in Warsaw I was through into the lounge area within ten minutes of disembarking the train. Polish efficiency that is.

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    It wasn’t particularly busy, so I sat near to the food (at the counter behind, not literally this near) with my laptop being productive.

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    The lounge has finally got rid of the pre-packaged food that it has for some time, replacing it with help yourself food items so that guests can make their own salads or whatever they’d like. There’s also hot food and most importantly, big tubs of chocolates. What a time to be alive….

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    Chicken wrap with olives, what more could anyone want from their brunch? I say brunch, it was still breakfast time, but I’d already had breakfast at the hotel and it’s bad luck to have two breakfasts.

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    One quick beer before leaving. I’m not sure I needed that, but it’s another one for Untappd.

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    The flight was already boarding when I got there. It’s rare that I cut things so fine, although I don’t want anyone thinking I had been unusually reckless, they were just boarding a little early.

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    Down the airbridge, this is Finn Air’s Embraer E190, registration OH-LKM, an aircraft they’ve operated since it was brought into service in 2008. For anyone wondering why there are so many photos on air bridges, it’s usually so I can get the aircraft registration number, such is the level of detail that I demand for my two readers.

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    This was a nearly full service, so no photos of the interior. I was pleased to get my free blueberry juice and the service was all efficient and felt a little more professional than my outbound flight. There was a bigger business class section than on the way out, they had the delights of a salad and bread for their morning meal.

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    A little cloudier than Warsaw, I enjoy knowing that I’m unlikely to get heatstroke in Helsinki. These short stops in Helsinki are slightly sad from the point of view that I’m not leaving the airport to see the actual city.

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    Back in the non-Schengen lounge at Helsinki Airport and the staff were as friendly as before, with everything being just as ordered and welcoming as I remembered. They have the same self-scanning desks to get into the lounge as their Schengen one elsewhere in the terminal, but they don’t seem to use them here.

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    The pods and I went to investigate the showers here for the first time. They’re all self-service, you just type in the keypad on the door and if they’ve been cleaned with more towels put in, then they’ll open. When leaving, press a button on the keypad and it alerts the staff that the shower needs cleaning and restocking.

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    This is much better than the food selection at the Finn Air Schengen lounge. I noted that they were unlikely to run out of plates as well.

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    Meatballs in pepper sauce and these were delicious. There was also a broad bean tikka masala, which sounded a bit too vegetable orientated in its design to me.

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    Self-pour beer, meatballs, rice and I even got some roasted vegetables for reasons I can’t remember. I probably got muddled up.

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    I hadn’t noticed this before, but the text of what they’re doing is readable by clicking on the image, effectively they want some rye spirit ready in 2023 to mark Finn Air reaching 100. A rather lovely idea and not long left now, they thought ahead by starting this process in 2017.

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    After a quick dessert and some more meatballs, back in the open space of the airport terminal. I wonder if this international terminal ever feels busy and cluttered, it’s hard to imagine that.

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    The flight was showing a slight delay, but nothing frightening.

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    Having this much space makes the whole boarding environment feel much more relaxed. Note power points everywhere, no-one is leaving Helsinki without their devices being fully charged.

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    The airbridge photo again. Finn Air have two separate parts of the waiting area in the gate, so priority passengers were able to board first. A couple of people, whether through accident or design, tried to board in a lane they shouldn’t have done, with the Finn Air staff politely sending them back to the end of the queue, thereby forcing a little walk of shame.

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    It’s Airbus A319, registration OH-LVL, which Finn Air have operated since new in 2004. I can also confirm that I didn’t overheat in Helsinki Airport.

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    I’d deliberately put myself on an aisle seat towards the back of the aircraft and this was another flight, with just about every seat taken. If a flight is looking busy, I’d rather just sit at the back and stay out of the way of people trying to navigate their way around the crew with their trolleys.

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    The drop-down screens showed a variety of television programming throughout the journey, including Tom & Jerry. This reminds me that British Airways has taken screens out of all of their short-haul aircraft, although I recall they only displayed the live map, never anything as exciting as Tom & Jerry cartoons.

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    I wasn’t tempted as I had just been in the lounge, although I did think from the photo how small the cheese platter was. They didn’t seem to sell much, a few items here and there, but in the main customers just requested the free water or blueberry juice.

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    And that leads me neatly into the now obligatory photo of blueberry juice.

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    Back into Heathrow T3, nearly every time I use a Travelator I remember Liam’s children being endlessly excited by this exciting “it’s like an escalator but flat” device. To be fair, they’re not wrong.

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    I had a fair amount of time at Heathrow Terminal 3, but more about overnight stay there in the next exciting post in this series.

  • Wednesday : London to Warsaw via Helsinki

    Wednesday : London to Warsaw via Helsinki

    Today’s adventure wasn’t an ideal situation, but British Airways needed to change my flight from London Heathrow to Warsaw and the only way that they could get me there was via Helsinki. These are challenging times for airlines at the moment, but I hope that these schedules start to settle down over the next few months, it’s not really a routing that I would have thought the most cost effective to arrange.

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    I was starting at the Ibis Styles at Heathrow, not my first time in the hotel, but my first time in the separate accommodation bloc. It’s really not apparent, but there’s a floor above what is visible here which is reset a little, which is where my room was.

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    Not that it’s particularly interesting, but that additional floor is visible behind Esso, with the main part of the hotel on the right.

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    A bus journey to Heathrow T3 central bus station and my complaint, yet again, that Heathrow have blocked off the pedestrian and cyclist entrance to the airport and so people are forced to use cars or go on public transport. In the past, the airport themselves paid for that public transport, but they don’t now. There’s an element of greed here and I find it a little sinister who is benefiting from these changes, but I had better not meander down that path for too long. So a little ride on the Travelator from the central bus station to get me to Heathrow T3.

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    And here it is again in all its glory, my favourite of the terminals at Heathrow. This is solely because of the lounges where I can get the most free food, T5 is a much better designed and interesting terminal architecturally (including the bits that my friend Liam built).

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    I can use the premium security line at Heathrow T3 because of my silver card (I have to mention every time that I got this through judicious use of Flyertalk tips, my spend on flights is very low and wouldn’t normally get me such decadence). A member of staff came over and said that the premium security line was longer than the standard line if anyone wanted to move over. I was by that point near the front and didn’t take the risk, but I was amused when someone just behind me said “you’re the one who just sent me over here”. I laughed just a little inside because the man seemed to want an argue but the staff member walked off. Security at T3 always seems quite quick and I got fortunate with my choice of queue, I think I was through within five minutes including the waiting time in the queue.

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    Lounge hopping at T3, I decided to start with Qantas to get a Salmon Eggs Benedict and delicious it was too. The service in the lounge was as impeccable as ever, efficient, informal and professional.

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    Part of the cold food selection, but I’ve written about this Qantas lounge before and won’t bore readers unnecessarily. It was though quiet, comfortable and as lovely as ever. I can’t decide which lounge I prefer, Qantas or Cathay Pacific, so I just visit them both.

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    I thought some exercise would be in order and so I walked to the Cathay Pacific Lounge to get food there, with this being the menu of the day.

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    Delicious, that Dim Sum selection is always quite beautiful. There was some spicy kick to that Thai coconut and vegetable soup, which complemented the Asahi beer nicely. I didn’t bother visiting the British Airways lounge, it’s just not as decadent and they don’t have any beer there. Well, they have Heineken, but I mean proper beer. The barman mentioned that I had the last bottle of beer he had left, so I hope he had access to some more stock from somewhere. Service here, just as in the Qantas lounge, is professional and although more formal, it always feels welcoming. It’s a comfortable space as well, there are plenty of different seating types as well as lots of power points to charge devices. I mention that frequently as it is quite important to me, just imagine having a phone without any charge. It’s too much to even contemplate, I shall move on and away from that horrible thought.

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    My flights to Warsaw were with Finn Air, although it was a little difficult to work out when to board as the neighbouring gate spilled over and they had the wrong passengers in each queue for a short whilst. I think the other flight was going to Africa, so it would have been quite some distance if someone landed in Helsinki by mistake. I had a little problem when boarding as the staff member said “since you’re going to Warsaw as your final destination, I need to see your Covid pass”. I’m not actually sure that was right, as Poland doesn’t need the pass any more, so I spent about three minutes (that feels a long time when you know you’re holding up the queue) trying to find my older one, which he said would be sufficient. He was very helpful and after a few seconds of panic that I had forgotten to do something I should have done, I was ready to board.

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    I don’t know why they were using such a large aircraft, the Airbus A350-900, as the flight wasn’t that busy and it isn’t the usual aircraft that I’ve been on when shunted onto this service before. I was very pleased with it though, as it’s also a long-haul aircraft and I haven’t been on such a large aircraft since 2019.

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    I rarely get to see these sort of images, as British Airways opted out of the camera installation which isn’t relatively that expensive, they just claimed their passengers wouldn’t want it. I do, I like watching the plane from above and below, it’s quite surreal as it’s not the sort of image I’m used to seeing.

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    I had the entire row of three seats to myself, so I could lounge out and enjoy my free blueberry juice.

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    There was in-flight entertainment, so I watched an episode of Bear Grylls doing something adventurous with Alex Honnold, who I watched on board a BA flight a few years ago climbing with ropes in the film Free Solo (I mean I watched him on the BA in-flight entertainment, he wasn’t on the aircraft climbing things, although that would have been exciting). The series is Running Wild with Bear Grylls, it’s the sort of thing that my friend Liam would be excited to be on, it’s full of adventure and danger. I’d rather be in the pub than jumping out of aircraft or eating rattlesnakes.

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    We landed and I was transfixed watching the servicing of the aircraft underneath me. I hope British Airways change their minds and install these in the future, they’re very informative about how aircraft are serviced after landing, it’s all precisely timed.

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    I wasn’t in business class as I’m not that decadent, that’s the sort of thing my friend Richard does as he spends a lot of money on things he doesn’t need, but it looked really rather comfortable.

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    And there’s the aircraft.

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    I very much enjoyed visiting the non-Schengen Finn Air airport lounge a few weeks ago, but the Schengen one was much smaller and it was at near capacity when I went to it. The staff were friendly, although it’s the first time I’ve gone into a lounge and the check-in process has been via a scanner checking my boarding pass rather than a human inspecting it. The food wasn’t very exciting, a tray of pasta and a tray of cooked vegetables. It’s not exactly Michelin cuisine, nor actually is it even Greggs cuisine.

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    They had some feta salad with cooked vegetables, but I’d rather have had something cold and crisp with it, it was all very bland. I greedily got two slices of cheesecake as they looked delicious, but they weren’t very nice either. I can’t complain as this was all free, but I just got my hopes up from how good my experience had been before.

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    I had a couple of hours in the lounge and it got much quieter during the second half of my visit.

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    Wine and biscuits. I don’t know anything about wine to comment on the quality of that, but they needed some custard creams I thought. Or Jaffa Cakes, that would have been very good.

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    My laptop and I moved to the window to watch the aircraft. There were lots of power points in the lounge which was handy, so that I could get everything charged ready for the second flight.

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    All much more sedate when most people had left.

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    The self-pour selection.

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    I left the Finn Air lounge a little disappointed it wasn’t as good as their other one in the same airport, but I enjoyed the friendly service, the clean environment and indeed the entire airport felt relaxed and comfortable.

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    The flight to Warsaw was on a smaller aircraft.

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    The aircraft was at near capacity, so no empty row for me this time. The curtain between business class and economy is right at the front on this flight, there were just two people in business class. One of the debates on FlyerTalk is whether customers in economy should be able to use the washrooms in business class. usually it’s preferred not to, but on this flight, I saw the crew turning back three customers and sending them to the back of the aircraft to wait. I thought that was petty and it caused them service problems as then customers were trapped behind trolleys in the aisles and the crew had to reverse back up to let them pass. I don’t know how many washrooms they had on this aircraft, probably two at the rear and one at the front. Having one washroom for two customers and the other two for eighty customers doesn’t really make sense, however much you want to offer a differentiated service for business customers.

    The crew member made an announcement at the end saying “please let business class passengers off first” which caused amusement as there were only two of them, and she looked annoyed people had laughed. I just thought it was all a bit odd, although it didn’t impact me.

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    Finn Air offer free blueberry juice and water, with other items being chargeable. I was quite happy with my blueberry juice.

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    The flight landed on time and I was through Warsaw airport security quickly enough, even though I (and others from the UK, it’s not just me) now have to wait in a queue separate to everyone else as I was from the UK and not in Schengen. I love being back here, it’s the railway station underneath Warsaw airport, which means I’m back in what is now my favourite city.

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    Warsaw landmarks on the seats, the train spotlessly clean and it cost me 74p for my ticket to the hotel. Bargain.

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    I was staying at the Warsaw Airport Mercure hotel again, one of my favourites and I’ve stayed there ten or so times I think now. It’s the smallest room I’ve been given in this particular hotel, but they said I might enjoy the tea theme of the room, so I thought that sounded interesting.

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    I wasn’t going to run out of tea.

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    My welcome gift and I always appreciate the gesture, even if it is mostly fruit. Indeed, as fruit goes, it was rather nice.

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    Pictures, all part of the tea theming of the room.

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    I liked it, there’s something quite fun about hotels having these individually designed rooms, it seems to be something that a few Accor hotels in the city are doing. Having quirky little elements like this makes things just a little more interesting, especially when it’s a room that I haven’t had before.

    That’s the end of today’s little instalment. It was good to be back in Warsaw, I very much like it here.

  • Saturday : Leaving Bev, the Barcelona Airport Lounge, BA into Heathrow and Bus to Hotel

    Saturday : Leaving Bev, the Barcelona Airport Lounge, BA into Heathrow and Bus to Hotel

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    Saturday was the day that we were all returning back to the UK, Bev on Ryanair as she likes the jeopardy, with Ross and I departing with British Airways a little later on during the day. Without a huge desire to traipse heavy bags around for the day, we thought that we’d walk slowly around the city and then get onto the Metro to the airport. And that day started with a delicious goat’s cheese roll with doughnut and coffee at Cafe Bazar, with the advantage of people watching as the cafe windows overlooked the busy nearby market. I can’t recall a city with so many cafes, this was my sort of city….

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    It was a bit hot, but these narrow streets do a very decent job of shading walkers from the overheat sun pounding down on them.

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    Pub one and needs must… This was a sheltered terrace so that I wasn’t sitting in the sun itself, but it allowed Bev to feel free in the outdoors. We pondered whether we might have been better with the pub next door as their food looked quite exciting, but I got beer of sorts and that sufficed me. I know my loyal readers (or reader might be nearer the mark) might comment that this sounds very relaxed of me, but I had already accepted I wouldn’t be getting craft beer on this day.

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    Free olives, I was sold on this pub after that.

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    Bev, busy looking at the football scores, she was a nightmare doing that, always wanting to see how her favourite teams were getting on and getting the latest news on the transfer markets.

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    After the pub we had a little walk through the nearby park, which offered views over the city.

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    The second pub and more free olives. Bev ordered some dumplings as well, Ross gave up on beer and I just had to tolerate what they had. Such a trooper….

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    I’m glad I have a new phone now, as my old one didn’t produce the quality of the photos I’d like (obviously it can’t possibly be my fault that this photo is blurred). This was us waving goodbye to Bev as she was departing from a different terminal. I’m pleased to report that she got back safely with Ryanair and National Express, but that’s the end of Bev’s story on this blog. She was marvellous company as usual, glad that she’s out and about again.

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    That meant just one more stop on the Metro to get to Terminal 1, where we were departing from. As I mentioned earlier on in the week, I was impressed with the Metro system, it was clean, reliable and we rarely had to wait for more than a couple of minutes. Other than when Bev posted her ticket into the machine itself, we had no issues with the tickets either.

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    Safely at the airport with its grand sweeping spaces which felt rather under-used. Think of the number of craft beer bars that they could fit in there.

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    Ross wanted to go to Burger King, it says one minute but it took us about half an hour to find the bloody thing.

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    Not that I’ve ever tried smoking, and it’s not exactly likely I ever will, but this is a good idea for an airport, having an external outdoors area which is embedded within the airside section of the building. Smokers can then do what they want in this area, away from sensible non-smokers.

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    The lounge was easier to find than Burger King and we were welcomed in by a friendly member of staff and it’s fair to say that I was surprised at just how large it was. There were also plenty of power points which transpired to be useful.

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    More of the spacious lounge and I noticed that the staff were obsessively cleaning, always reassuring.

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    The food and drinks area, with a range of high and low seating. I prefer high seating and so we perched about three metres from the food for about three hours. What a time to be alive….

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    Cold meats and cheeses, some of my favourite food and quite a lot of this disappeared quite quickly as I needed to test its quality on numerous occasions.

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    Light bites. Ross had already gone to Burger King as the reviews of the lounge that we had already read didn’t make it sound very decadent, but I’m glad I didn’t get anything as I was surprised and delighted with the food options here. I took the risk that food would be available as I was hungry (again) and the lounge didn’t let me down.

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    There was a selection of pre-made rolls, or customers could make their own.

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    Pastries and biscuits.

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    It wasn’t busy at this time in the late afternoon, but it got much busier later on, but it was never going to be anywhere near capacity. This is the non-Schengen lounge, there’s another one for those boarding Schengen flights. I won’t mention that I’m quite jealous of them, as that might suggest how much I quite like the border-free arrangement of most of the EU.

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    They had three different beers which at least gave me some variety, although there was nothing that surprised and delighted me in that regard. There were plenty of different soft drinks though, so no shortage of choice and there were some spirit options as well.

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    The hot food only came out a little later on in the day, I’m not entirely sure why they couldn’t have been more generous with the hours that this was served. The portions were small, but the food had a depth of taste, and it was easy to just get another portion. This was the chicken curry, which wasn’t overly hot in terms of spice, but the chicken was tender and flavourful. The pasta was perhaps a little bland though.

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    Off we go, we were the 19:10 flight to London Heathrow.

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    This isn’t the plane we were getting, but I liked the view out of the window over the tarmac. The airport itself was spacious with plenty of seating and nowhere felt particularly busy, although it was clearly a well-used terminal.

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    The boarding gate and everything was neat and organised here, with plenty of seating. There was boarding by group number, which meant we could get on to board early on, giving me sufficient space to put my bag over my seat. I mention this as one group of three people put their bags in the overheads by the exit row seat before walking about twenty rows back, which gave the crew later on at the empty gaps for bags were at the back of the aircraft. I’m not sure why passengers do this, they’re in danger of the crew moving the bags into the hold if no-one in the vicinity identifies them as theirs.

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    Our aircraft, and again I’m writing this too far after the event to work out what the registration number was to see if I’d flown on this before. A pointless hobby of mine I accept, but it occupies me for a few minutes.

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    Boarding the aircraft, with the crew being friendly and personable. I wore my mask out of habit on the aircraft and only noticed mid-way through the flight that nearly no-one else was, namely because they weren’t required. It occurred to me that unless there’s another outbreak then this might have been the last time that I had to wear a face mask, so that’s the end of an era. Or, at least, I hope it’s the end of an era.

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    I had an exit row seat and there was no-one else in the row. Given that, during the flight I went to find Ross who was stuck at a middle seat somewhere near the back and suggested he moved forwards, which he did.

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    The usual snack on-board, so I can’t write anything different to what I usually do, which is it’s basic but I appreciate having something provided. Perhaps British Airways could though at some point rotate the snacks, as those customers who fly weekly deserve a little change. Maybe they could offer Hula Hoops, or something just that bit more decadent such as Roast Beef Monster Munch.

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    We sailed through security into T5 without any delays, always a relief when getting late at night. It was a quick walk to the bus stop at T5 to get the first of our two buses.

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    Waiting at the bus stop for the second bus to get us to the hotel and this is the Longford Pump, a Victorian water pump.

    The accommodation situation wasn’t ideal, but the cheapest hotel in the area was the Holiday Inn Express and Ross and I can’t afford the luxury of the Sofitel that Richard always goes for. We got to the hotel just before midnight and I, as usual, had worried that they would have given our rooms away, but my concern was unnecessary. Although, that reminds me, they didn’t bother to reply to my email saying we’d be arriving late, so I’m now post-annoyed as I had forgotten I had sent that. Our hotel was the Holiday Inn Express T5, although it’s not hugely convenient for T5 if I’m being honest, as it requires two buses or taking the over-priced Hoppa Bus which I haven’t used for the best part of a decade.

    I’ll take this opportunity to write a little about Barcelona, although I’ve alluded already to my thoughts about this rather really marvellous Spanish city. I was very much of the opinion that this was a city at ease with itself, as although Barcelona has problems with so much accommodation turned into holiday lets, the heart remains. The markets are vibrant, there are endless cafes, the food is of a decent quality, the people were friendly and the streets were clean. The beach area contrasted with the bustling city centre, the suburbs maintained their own identity and last, but definitely not least, there was decadent craft beer. I look forwards to going back, this was a city that felt on-trend, modern and well-run, I liked and enjoyed it very much. And thanks to Ross and Bev for keeping me company.

  • British Airways and Nuremberg

    British Airways and Nuremberg

    Copyright British Airways

    Another day, another British Airways press release….. OK, two in two days, but I haven’t posted one for ages and I’m quite pleased by this announcement that the airline is flying to Nuremberg later this year.

    Pinched from the airline’s press release:

    “Flights to this European city will initially operate four times a week from March 27. The schedule will then increase to six flights per week schedule starting from 1 May 2022 and four times a week over the winter months. The airline has conveniently timed winter flights so that customers can connect to and from other destinations across British Airways’ route network, including services to the US.

    British Airways’ return flights to Nuremberg will start from £69 in Euro Traveller and £202 in Club Europe. Or customers can use Avios as part payment, £59 plus 1,000 Avios or £72 plus 24,500 Avios* in Euro Traveller and Club Europe respectively.”

    This is interesting as I wanted to go to Nuremberg, it’s an area of Germany that I haven’t been to before. If there are suitably low prices available, I like the sound of this flight and it will be departing from Heathrow T3, the home of the various Oneworld airport lounges.

    One slightly negative element is that last year British Airways announced they were starting two new summer flights to Poland, including Gdansk, which obviously hardly got off the ground (excuse the pun) because of the health situation, and I was hoping they’d increase their Polish flight options this year again. But perhaps there’s still time yet.