Walking. Gossip. Travel.

Tag: British Airways

Wednesday : Warsaw to Heathrow T3 with Finn Air (via Helsinki)

Yet another breakfast photo, woooo….. I posted this one as there’s a bay leaf on it and I enjoy it when people complain at Chipotle because they think part of a tree has landed into their food. For anyone who wants to see irate people on Twitter, just Google “chipotle bay leaf”. Another cheap and cheerful breakfast, which was suitably filling. I’m not sure why they’re providing biscuits for breakfast, but I didn’t quibble with what I thought was an innovative idea.

I’ll miss Warsaw, but I’ve gone on about that before. Note how bloody hot it was. That made it easier for me to leave the city, so I could escape the rampantly high temperatures that I had endured.

My journey to the airport was far from ideal, I had intended to walk to Warszawa Powiśle railway station to get the train. Unfortunately, this ticket machine en route didn’t supply the ticket I wanted, entirely because the sun was so bright that I couldn’t see the screen properly. There’s no good comes from this extreme weather I’ll say, no good at all.

There’s the railway station I need, but I was on the hunt for a ticket machine. The railway station ticket machine wouldn’t sell me the ticket that I wanted and I couldn’t remember whether the train itself had a ticket machine on it as I always pre-purchase them to avoid any little issues with the guard.

I swore quietly at the situation, then decided to instead walk one stop along to Warszawa Śródmieście as there’s an S2 train to the airport around every thirty minutes. There’s the Palace of Science and Culture in the boiling hot temperature. I was pleased to note that a lot of Polish people seemed to be struggling with the heat. Although I mean that in the way that I’m pleased I wasn’t the only person who was uncomfortable, not that I was pleased Poles were struggling with something.

This wasn’t the train I needed, I just like taking photos of double-decker trains. I should probably get out more….

I was slightly annoyed generally that there were indeed ticket machines on the trains, as can be seen by everyone else buying their tickets on them. I’d mention I was more annoyed that I hadn’t just risked it, but I like to live in a low-risk public transport world.

And that was that, after 20 minutes I was at the railway station saying goodbye to Warsaw for the last time in what will likely be for some months. My journey today was to fly back to Heathrow, but due to problems with British Airways, they were flying me back via Helsinki. This isn’t ideal in many ways and is the second time that they’ve had to do this. One day the rail service will be fast and cheap enough to do this journey back to London without needing to fly, but we’re nowhere near there that stage yet.

That gave me time to visit the Preludium Executive Lounge in Warsaw Airport, again which I’ve written about before. As an aside, the security process was extremely efficient, once again in Warsaw I was through into the lounge area within ten minutes of disembarking the train. Polish efficiency that is.

It wasn’t particularly busy, so I sat near to the food (at the counter behind, not literally this near) with my laptop being productive.

The lounge has finally got rid of the pre-packaged food that it has for some time, replacing it with help yourself food items so that guests can make their own salads or whatever they’d like. There’s also hot food and most importantly, big tubs of chocolates. What a time to be alive….

Chicken wrap with olives, what more could anyone want from their brunch? I say brunch, it was still breakfast time, but I’d already had breakfast at the hotel and it’s bad luck to have two breakfasts.

One quick beer before leaving. I’m not sure I needed that, but it’s another one for Untappd.

The flight was already boarding when I got there. It’s rare that I cut things so fine, although I don’t want anyone thinking I had been unusually reckless, they were just boarding a little early.

Down the airbridge, this is Finn Air’s Embraer E190, registration OH-LKM, an aircraft they’ve operated since it was brought into service in 2008. For anyone wondering why there are so many photos on air bridges, it’s usually so I can get the aircraft registration number, such is the level of detail that I demand for my two readers.

This was a nearly full service, so no photos of the interior. I was pleased to get my free blueberry juice and the service was all efficient and felt a little more professional than my outbound flight. There was a bigger business class section than on the way out, they had the delights of a salad and bread for their morning meal.

A little cloudier than Warsaw, I enjoy knowing that I’m unlikely to get heatstroke in Helsinki. These short stops in Helsinki are slightly sad from the point of view that I’m not leaving the airport to see the actual city.

Back in the non-Schengen lounge at Helsinki Airport and the staff were as friendly as before, with everything being just as ordered and welcoming as I remembered. They have the same self-scanning desks to get into the lounge as their Schengen one elsewhere in the terminal, but they don’t seem to use them here.

The pods and I went to investigate the showers here for the first time. They’re all self-service, you just type in the keypad on the door and if they’ve been cleaned with more towels put in, then they’ll open. When leaving, press a button on the keypad and it alerts the staff that the shower needs cleaning and restocking.

This is much better than the food selection at the Finn Air Schengen lounge. I noted that they were unlikely to run out of plates as well.

Meatballs in pepper sauce and these were delicious. There was also a broad bean tikka masala, which sounded a bit too vegetable orientated in its design to me.

Self-pour beer, meatballs, rice and I even got some roasted vegetables for reasons I can’t remember. I probably got muddled up.

I hadn’t noticed this before, but the text of what they’re doing is readable by clicking on the image, effectively they want some rye spirit ready in 2023 to mark Finn Air reaching 100. A rather lovely idea and not long left now, they thought ahead by starting this process in 2017.

After a quick dessert and some more meatballs, back in the open space of the airport terminal. I wonder if this international terminal ever feels busy and cluttered, it’s hard to imagine that.

The flight was showing a slight delay, but nothing frightening.

Having this much space makes the whole boarding environment feel much more relaxed. Note power points everywhere, no-one is leaving Helsinki without their devices being fully charged.

The airbridge photo again. Finn Air have two separate parts of the waiting area in the gate, so priority passengers were able to board first. A couple of people, whether through accident or design, tried to board in a lane they shouldn’t have done, with the Finn Air staff politely sending them back to the end of the queue, thereby forcing a little walk of shame.

It’s Airbus A319, registration OH-LVL, which Finn Air have operated since new in 2004. I can also confirm that I didn’t overheat in Helsinki Airport.

I’d deliberately put myself on an aisle seat towards the back of the aircraft and this was another flight, with just about every seat taken. If a flight is looking busy, I’d rather just sit at the back and stay out of the way of people trying to navigate their way around the crew with their trolleys.

The drop-down screens showed a variety of television programming throughout the journey, including Tom & Jerry. This reminds me that British Airways has taken screens out of all of their short-haul aircraft, although I recall they only displayed the live map, never anything as exciting as Tom & Jerry cartoons.

I wasn’t tempted as I had just been in the lounge, although I did think from the photo how small the cheese platter was. They didn’t seem to sell much, a few items here and there, but in the main customers just requested the free water or blueberry juice.

And that leads me neatly into the now obligatory photo of blueberry juice.

Back into Heathrow T3, nearly every time I use a Travelator I remember Liam’s children being endlessly excited by this exciting “it’s like an escalator but flat” device. To be fair, they’re not wrong.

I had a fair amount of time at Heathrow Terminal 3, but more about overnight stay there in the next exciting post in this series.

July 3, 2022
Wednesday : London to Warsaw via Helsinki

Today’s adventure wasn’t an ideal situation, but British Airways needed to change my flight from London Heathrow to Warsaw and the only way that they could get me there was via Helsinki. These are challenging times for airlines at the moment, but I hope that these schedules start to settle down over the next few months, it’s not really a routing that I would have thought the most cost effective to arrange.

I was starting at the Ibis Styles at Heathrow, not my first time in the hotel, but my first time in the separate accommodation bloc. It’s really not apparent, but there’s a floor above what is visible here which is reset a little, which is where my room was.

Not that it’s particularly interesting, but that additional floor is visible behind Esso, with the main part of the hotel on the right.

A bus journey to Heathrow T3 central bus station and my complaint, yet again, that Heathrow have blocked off the pedestrian and cyclist entrance to the airport and so people are forced to use cars or go on public transport. In the past, the airport themselves paid for that public transport, but they don’t now. There’s an element of greed here and I find it a little sinister who is benefiting from these changes, but I had better not meander down that path for too long. So a little ride on the Travelator from the central bus station to get me to Heathrow T3.

And here it is again in all its glory, my favourite of the terminals at Heathrow. This is solely because of the lounges where I can get the most free food, T5 is a much better designed and interesting terminal architecturally (including the bits that my friend Liam built).

I can use the premium security line at Heathrow T3 because of my silver card (I have to mention every time that I got this through judicious use of Flyertalk tips, my spend on flights is very low and wouldn’t normally get me such decadence). A member of staff came over and said that the premium security line was longer than the standard line if anyone wanted to move over. I was by that point near the front and didn’t take the risk, but I was amused when someone just behind me said “you’re the one who just sent me over here”. I laughed just a little inside because the man seemed to want an argue but the staff member walked off. Security at T3 always seems quite quick and I got fortunate with my choice of queue, I think I was through within five minutes including the waiting time in the queue.

Lounge hopping at T3, I decided to start with Qantas to get a Salmon Eggs Benedict and delicious it was too. The service in the lounge was as impeccable as ever, efficient, informal and professional.

Part of the cold food selection, but I’ve written about this Qantas lounge before and won’t bore readers unnecessarily. It was though quiet, comfortable and as lovely as ever. I can’t decide which lounge I prefer, Qantas or Cathay Pacific, so I just visit them both.

I thought some exercise would be in order and so I walked to the Cathay Pacific Lounge to get food there, with this being the menu of the day.

Delicious, that Dim Sum selection is always quite beautiful. There was some spicy kick to that Thai coconut and vegetable soup, which complemented the Asahi beer nicely. I didn’t bother visiting the British Airways lounge, it’s just not as decadent and they don’t have any beer there. Well, they have Heineken, but I mean proper beer. The barman mentioned that I had the last bottle of beer he had left, so I hope he had access to some more stock from somewhere. Service here, just as in the Qantas lounge, is professional and although more formal, it always feels welcoming. It’s a comfortable space as well, there are plenty of different seating types as well as lots of power points to charge devices. I mention that frequently as it is quite important to me, just imagine having a phone without any charge. It’s too much to even contemplate, I shall move on and away from that horrible thought.

My flights to Warsaw were with Finn Air, although it was a little difficult to work out when to board as the neighbouring gate spilled over and they had the wrong passengers in each queue for a short whilst. I think the other flight was going to Africa, so it would have been quite some distance if someone landed in Helsinki by mistake. I had a little problem when boarding as the staff member said “since you’re going to Warsaw as your final destination, I need to see your Covid pass”. I’m not actually sure that was right, as Poland doesn’t need the pass any more, so I spent about three minutes (that feels a long time when you know you’re holding up the queue) trying to find my older one, which he said would be sufficient. He was very helpful and after a few seconds of panic that I had forgotten to do something I should have done, I was ready to board.

I don’t know why they were using such a large aircraft, the Airbus A350-900, as the flight wasn’t that busy and it isn’t the usual aircraft that I’ve been on when shunted onto this service before. I was very pleased with it though, as it’s also a long-haul aircraft and I haven’t been on such a large aircraft since 2019.

I rarely get to see these sort of images, as British Airways opted out of the camera installation which isn’t relatively that expensive, they just claimed their passengers wouldn’t want it. I do, I like watching the plane from above and below, it’s quite surreal as it’s not the sort of image I’m used to seeing.

I had the entire row of three seats to myself, so I could lounge out and enjoy my free blueberry juice.

There was in-flight entertainment, so I watched an episode of Bear Grylls doing something adventurous with Alex Honnold, who I watched on board a BA flight a few years ago climbing with ropes in the film Free Solo (I mean I watched him on the BA in-flight entertainment, he wasn’t on the aircraft climbing things, although that would have been exciting). The series is Running Wild with Bear Grylls, it’s the sort of thing that my friend Liam would be excited to be on, it’s full of adventure and danger. I’d rather be in the pub than jumping out of aircraft or eating rattlesnakes.

We landed and I was transfixed watching the servicing of the aircraft underneath me. I hope British Airways change their minds and install these in the future, they’re very informative about how aircraft are serviced after landing, it’s all precisely timed.

I wasn’t in business class as I’m not that decadent, that’s the sort of thing my friend Richard does as he spends a lot of money on things he doesn’t need, but it looked really rather comfortable.

And there’s the aircraft.

I very much enjoyed visiting the non-Schengen Finn Air airport lounge a few weeks ago, but the Schengen one was much smaller and it was at near capacity when I went to it. The staff were friendly, although it’s the first time I’ve gone into a lounge and the check-in process has been via a scanner checking my boarding pass rather than a human inspecting it. The food wasn’t very exciting, a tray of pasta and a tray of cooked vegetables. It’s not exactly Michelin cuisine, nor actually is it even Greggs cuisine.

They had some feta salad with cooked vegetables, but I’d rather have had something cold and crisp with it, it was all very bland. I greedily got two slices of cheesecake as they looked delicious, but they weren’t very nice either. I can’t complain as this was all free, but I just got my hopes up from how good my experience had been before.

I had a couple of hours in the lounge and it got much quieter during the second half of my visit.

Wine and biscuits. I don’t know anything about wine to comment on the quality of that, but they needed some custard creams I thought. Or Jaffa Cakes, that would have been very good.

My laptop and I moved to the window to watch the aircraft. There were lots of power points in the lounge which was handy, so that I could get everything charged ready for the second flight.

All much more sedate when most people had left.

The self-pour selection.

I left the Finn Air lounge a little disappointed it wasn’t as good as their other one in the same airport, but I enjoyed the friendly service, the clean environment and indeed the entire airport felt relaxed and comfortable.

The flight to Warsaw was on a smaller aircraft.

The aircraft was at near capacity, so no empty row for me this time. The curtain between business class and economy is right at the front on this flight, there were just two people in business class. One of the debates on FlyerTalk is whether customers in economy should be able to use the washrooms in business class. usually it’s preferred not to, but on this flight, I saw the crew turning back three customers and sending them to the back of the aircraft to wait. I thought that was petty and it caused them service problems as then customers were trapped behind trolleys in the aisles and the crew had to reverse back up to let them pass. I don’t know how many washrooms they had on this aircraft, probably two at the rear and one at the front. Having one washroom for two customers and the other two for eighty customers doesn’t really make sense, however much you want to offer a differentiated service for business customers.

The crew member made an announcement at the end saying “please let business class passengers off first” which caused amusement as there were only two of them, and she looked annoyed people had laughed. I just thought it was all a bit odd, although it didn’t impact me.

Finn Air offer free blueberry juice and water, with other items being chargeable. I was quite happy with my blueberry juice.

The flight landed on time and I was through Warsaw airport security quickly enough, even though I (and others from the UK, it’s not just me) now have to wait in a queue separate to everyone else as I was from the UK and not in Schengen. I love being back here, it’s the railway station underneath Warsaw airport, which means I’m back in what is now my favourite city.

Warsaw landmarks on the seats, the train spotlessly clean and it cost me 74p for my ticket to the hotel. Bargain.

I was staying at the Warsaw Airport Mercure hotel again, one of my favourites and I’ve stayed there ten or so times I think now. It’s the smallest room I’ve been given in this particular hotel, but they said I might enjoy the tea theme of the room, so I thought that sounded interesting.

I wasn’t going to run out of tea.

My welcome gift and I always appreciate the gesture, even if it is mostly fruit. Indeed, as fruit goes, it was rather nice.

Pictures, all part of the tea theming of the room.

I liked it, there’s something quite fun about hotels having these individually designed rooms, it seems to be something that a few Accor hotels in the city are doing. Having quirky little elements like this makes things just a little more interesting, especially when it’s a room that I haven’t had before.

That’s the end of today’s little instalment. It was good to be back in Warsaw, I very much like it here.

June 25, 2022
Saturday : Leaving Bev, the Barcelona Airport Lounge, BA into Heathrow and Bus to Hotel

Saturday was the day that we were all returning back to the UK, Bev on Ryanair as she likes the jeopardy, with Ross and I departing with British Airways a little later on during the day. Without a huge desire to traipse heavy bags around for the day, we thought that we’d walk slowly around the city and then get onto the Metro to the airport. And that day started with a delicious goat’s cheese roll with doughnut and coffee at Cafe Bazar, with the advantage of people watching as the cafe windows overlooked the busy nearby market. I can’t recall a city with so many cafes, this was my sort of city….

It was a bit hot, but these narrow streets do a very decent job of shading walkers from the overheat sun pounding down on them.

Pub one and needs must… This was a sheltered terrace so that I wasn’t sitting in the sun itself, but it allowed Bev to feel free in the outdoors. We pondered whether we might have been better with the pub next door as their food looked quite exciting, but I got beer of sorts and that sufficed me. I know my loyal readers (or reader might be nearer the mark) might comment that this sounds very relaxed of me, but I had already accepted I wouldn’t be getting craft beer on this day.

Free olives, I was sold on this pub after that.

Bev, busy looking at the football scores, she was a nightmare doing that, always wanting to see how her favourite teams were getting on and getting the latest news on the transfer markets.

After the pub we had a little walk through the nearby park, which offered views over the city.

The second pub and more free olives. Bev ordered some dumplings as well, Ross gave up on beer and I just had to tolerate what they had. Such a trooper….

I’m glad I have a new phone now, as my old one didn’t produce the quality of the photos I’d like (obviously it can’t possibly be my fault that this photo is blurred). This was us waving goodbye to Bev as she was departing from a different terminal. I’m pleased to report that she got back safely with Ryanair and National Express, but that’s the end of Bev’s story on this blog. She was marvellous company as usual, glad that she’s out and about again.

That meant just one more stop on the Metro to get to Terminal 1, where we were departing from. As I mentioned earlier on in the week, I was impressed with the Metro system, it was clean, reliable and we rarely had to wait for more than a couple of minutes. Other than when Bev posted her ticket into the machine itself, we had no issues with the tickets either.

Safely at the airport with its grand sweeping spaces which felt rather under-used. Think of the number of craft beer bars that they could fit in there.

Ross wanted to go to Burger King, it says one minute but it took us about half an hour to find the bloody thing.

Not that I’ve ever tried smoking, and it’s not exactly likely I ever will, but this is a good idea for an airport, having an external outdoors area which is embedded within the airside section of the building. Smokers can then do what they want in this area, away from sensible non-smokers.

The lounge was easier to find than Burger King and we were welcomed in by a friendly member of staff and it’s fair to say that I was surprised at just how large it was. There were also plenty of power points which transpired to be useful.

More of the spacious lounge and I noticed that the staff were obsessively cleaning, always reassuring.

The food and drinks area, with a range of high and low seating. I prefer high seating and so we perched about three metres from the food for about three hours. What a time to be alive….

Cold meats and cheeses, some of my favourite food and quite a lot of this disappeared quite quickly as I needed to test its quality on numerous occasions.

Light bites. Ross had already gone to Burger King as the reviews of the lounge that we had already read didn’t make it sound very decadent, but I’m glad I didn’t get anything as I was surprised and delighted with the food options here. I took the risk that food would be available as I was hungry (again) and the lounge didn’t let me down.

There was a selection of pre-made rolls, or customers could make their own.

Pastries and biscuits.

It wasn’t busy at this time in the late afternoon, but it got much busier later on, but it was never going to be anywhere near capacity. This is the non-Schengen lounge, there’s another one for those boarding Schengen flights. I won’t mention that I’m quite jealous of them, as that might suggest how much I quite like the border-free arrangement of most of the EU.

They had three different beers which at least gave me some variety, although there was nothing that surprised and delighted me in that regard. There were plenty of different soft drinks though, so no shortage of choice and there were some spirit options as well.

The hot food only came out a little later on in the day, I’m not entirely sure why they couldn’t have been more generous with the hours that this was served. The portions were small, but the food had a depth of taste, and it was easy to just get another portion. This was the chicken curry, which wasn’t overly hot in terms of spice, but the chicken was tender and flavourful. The pasta was perhaps a little bland though.

Off we go, we were the 19:10 flight to London Heathrow.

This isn’t the plane we were getting, but I liked the view out of the window over the tarmac. The airport itself was spacious with plenty of seating and nowhere felt particularly busy, although it was clearly a well-used terminal.

The boarding gate and everything was neat and organised here, with plenty of seating. There was boarding by group number, which meant we could get on to board early on, giving me sufficient space to put my bag over my seat. I mention this as one group of three people put their bags in the overheads by the exit row seat before walking about twenty rows back, which gave the crew later on at the empty gaps for bags were at the back of the aircraft. I’m not sure why passengers do this, they’re in danger of the crew moving the bags into the hold if no-one in the vicinity identifies them as theirs.

Our aircraft, and again I’m writing this too far after the event to work out what the registration number was to see if I’d flown on this before. A pointless hobby of mine I accept, but it occupies me for a few minutes.

Boarding the aircraft, with the crew being friendly and personable. I wore my mask out of habit on the aircraft and only noticed mid-way through the flight that nearly no-one else was, namely because they weren’t required. It occurred to me that unless there’s another outbreak then this might have been the last time that I had to wear a face mask, so that’s the end of an era. Or, at least, I hope it’s the end of an era.

I had an exit row seat and there was no-one else in the row. Given that, during the flight I went to find Ross who was stuck at a middle seat somewhere near the back and suggested he moved forwards, which he did.

The usual snack on-board, so I can’t write anything different to what I usually do, which is it’s basic but I appreciate having something provided. Perhaps British Airways could though at some point rotate the snacks, as those customers who fly weekly deserve a little change. Maybe they could offer Hula Hoops, or something just that bit more decadent such as Roast Beef Monster Munch.

We sailed through security into T5 without any delays, always a relief when getting late at night. It was a quick walk to the bus stop at T5 to get the first of our two buses.

Waiting at the bus stop for the second bus to get us to the hotel and this is the Longford Pump, a Victorian water pump.

The accommodation situation wasn’t ideal, but the cheapest hotel in the area was the Holiday Inn Express and Ross and I can’t afford the luxury of the Sofitel that Richard always goes for. We got to the hotel just before midnight and I, as usual, had worried that they would have given our rooms away, but my concern was unnecessary. Although, that reminds me, they didn’t bother to reply to my email saying we’d be arriving late, so I’m now post-annoyed as I had forgotten I had sent that. Our hotel was the Holiday Inn Express T5, although it’s not hugely convenient for T5 if I’m being honest, as it requires two buses or taking the over-priced Hoppa Bus which I haven’t used for the best part of a decade.

I’ll take this opportunity to write a little about Barcelona, although I’ve alluded already to my thoughts about this rather really marvellous Spanish city. I was very much of the opinion that this was a city at ease with itself, as although Barcelona has problems with so much accommodation turned into holiday lets, the heart remains. The markets are vibrant, there are endless cafes, the food is of a decent quality, the people were friendly and the streets were clean. The beach area contrasted with the bustling city centre, the suburbs maintained their own identity and last, but definitely not least, there was decadent craft beer. I look forwards to going back, this was a city that felt on-trend, modern and well-run, I liked and enjoyed it very much. And thanks to Ross and Bev for keeping me company.

May 24, 2022
British Airways and Nuremberg

Copyright British Airways

Another day, another British Airways press release….. OK, two in two days, but I haven’t posted one for ages and I’m quite pleased by this announcement that the airline is flying to Nuremberg later this year.

Pinched from the airline’s press release:

“Flights to this European city will initially operate four times a week from March 27. The schedule will then increase to six flights per week schedule starting from 1 May 2022 and four times a week over the winter months. The airline has conveniently timed winter flights so that customers can connect to and from other destinations across British Airways’ route network, including services to the US.

British Airways’ return flights to Nuremberg will start from £69 in Euro Traveller and £202 in Club Europe. Or customers can use Avios as part payment, £59 plus 1,000 Avios or £72 plus 24,500 Avios* in Euro Traveller and Club Europe respectively.”

This is interesting as I wanted to go to Nuremberg, it’s an area of Germany that I haven’t been to before. If there are suitably low prices available, I like the sound of this flight and it will be departing from Heathrow T3, the home of the various Oneworld airport lounges.

One slightly negative element is that last year British Airways announced they were starting two new summer flights to Poland, including Gdansk, which obviously hardly got off the ground (excuse the pun) because of the health situation, and I was hoping they’d increase their Polish flight options this year again. But perhaps there’s still time yet.

February 2, 2022
British Airways and Loganair

I’m not sure that this will impact me particularly, as I rarely fly domestically and Loganair are quite expensive. But I like that I can in theory now earn BA tier points and get Avios by flying from Norwich Airport. What with the BA aircraft that I think are still at the airport, albeit in storage, Norwich has never had such close associations with the airline.

Pinched from the BA press release:

“The expansion to 18 new routes will now give British Airways’ customers access to 38 of Loganair’s UK routes, meaning that customers can book onward connections from destinations across the airline’s route network, or point to point travel in the UK more easily through British Airways’ website. Customers who book onto these selected routes operated by Loganair through ba.com can also earn Avios and Tier points as part of British Airways’ Executive Club programme.

Routes now available to book include:

Aberdeen to Belfast City, Birmingham, Bristol, Manchester, and Southampton
City of Derry to London and Liverpool
Cornwall Airport Newquay to Manchester
Exeter to Edinburgh, Glasgow and Newcastle
Isle of Man to Birmingham, Edinburgh and Manchester
Inverness to Birmingham
Norwich to Aberdeen and Edinburgh
Teesside to Southampton

British Airways’ customers travelling from Aberdeen or the Isle of Man to Manchester will also now be able to connect onto British Airways’ code share flights on other carriers, including oneworld partners, from the north-west hub. Destinations include New York, Barbados and Orlando, allowing customers to book a single ticket with assured connections.

The news of a codeshare expansion between the two carriers comes as Loganair celebrates its 60th birthday, making it the oldest UK airline still operating under its original name.”

February 1, 2022
British Airways – Extension of Reduced Tier Points Thresholds

A little bit of a niche post, but I’m pleased to see that British Airways have extended the reduced tier point requirement from June 2022 until the end of December 2022. That will make it considerably easier for me to maintain silver status and potentially gain gold status.

If I might get political just briefly, there’s a wider point here though about rail. Whilst British Airways are improving facilities, offering enhanced loyalty schemes and comfortable experiences, the even more uncomfortable rail network seems to be falling apart. I’m not able to get any railcard to reduce the fares, which are being increased by the highest amount in a decade, let alone any kind of comparable loyalty scheme. I very rarely take domestic flights as they’re something of an environmental disaster, but with their fares falling due to cuts in Air Passenger Duty, it’s making an already uncompetitive rail network slip further behind.

Anyway, politics aside, the text of the e-mail announcement from British Airways is below:

“We couldn’t have made it through this year without you. You make us fly (literally), so we wanted to say thank you for your loyalty and support with some good news.

We’ve been in touch previously to let you know about the steps we have taken to protect your status and well-earned benefits. For example, we have automatically renewed the Tier status of Members who were not able to do so through flying, and reduced the Tier Point thresholds by 25% until June 2022.

We’re now taking this one step further and extending the 25% reduced Tier Point thresholds until December 2022. This means, it will be much easier to retain your current status for one more year, or upgrade to the next Tier, and enjoy the benefits you deserve.

You can find out more about all the ways we are supporting you and your membership at ba.com.

With our best wishes for the festive season and the New Year,

Your Executive Club Team”

December 21, 2021
British Airways (Warsaw to London Heathrow T5)

After a few weeks in Poland, it was unfortunately time to come back with a feeling of uncertainty of how the PCR test thing was going to work out in Heathrow. I left the Mercure Airport hotel at 08:45 to catch my flight at 12:45, expecting to get to the lounge at 10:00 sort of time (which is for me cutting it very fine). Everything went right with the train to the airport, there was no wait at the security area (indeed, there were no other passengers which felt really odd) and the customs check didn’t take long, so I was at the Bolero Lounge by 09:30. But more about that bit of today in another post.

There it is, the BA847 service from Warsaw to London Heathrow T5 which was departing a little late due to being held up on the outbound flight to Poland.

Arriving at the gate shortly before boarding commenting, I heard the gate staff call Groups 1 to 3 and I was the second person to board. Well, I should have been the second to board, but the staff member refused me boarding saying that my mask wasn’t sufficient for British Airways. To cut a long story short, this led to a rush to find a member of the airport staff to help me find a shop selling them, as the member of gate staff was absolutely hopeless in offering assistance.

What actually happened here, which became apparent after I spoke to a member of LOT Polish airlines at the airport is that the staff member had got the rules wrong, as British Airways and LOT Polish (who have their hub at Warsaw Chopin Airport) have different mask policies. However, if I had gone to discuss that point I was in serious danger of missing the flight and likely being off-loaded for being unhelpful. I have no intention of being uncooperative at an airport, there are too many downsides…. Fortunately, the airport staff member and a member of shop staff managed to sell me the required mask. I was able to board, but only just and it wasn’t an ideal situation.

After boarding, the crew member confirmed that my mask met the requirements of British Airways, but they handed out masks anyway on boarding to anyone who didn’t have one. I’ve spoken to British Airways who have apologised for the gate staff. It doesn’t much matter now as these are challenging times for all staff at airports, but I would have been quite annoyed if I had missed the flight. I assume if I had returned to the gate without the mask that some other airlines I wasn’t flying with required then someone might have spoken to the crew to check the situation, but it’s not really worth risking that.

I shall drink one extra beer in the British Airways lounge next time I’m in it to compensate for the situation as I’m petty like that. But it wasn’t British Airways staff who were unhelpful here, so they’re still my favourite airline. And LOT Polish Airlines, who I suspect the gate staff are usually working for, are part of Star Alliance anyway and I’ve only got eyes for Oneworld airlines.

This was the British Airways aircraft I was struggling to board and its livery is certainly distinctive. It’s aircraft G-TTNA, A320neo which was delivered to BA in April 2018. It was repainted a couple of months ago as it was used in the COP26 talks in Scotland, showing the contribution of the airline industry to tackle the climate crisis.

An Airbus spokesperson said at the time:

“We’re delighted to be partnering with BA on this journey and feel proud BA has chosen one of our A320neos to highlight the importance of sustainability for the future of the industry.

The aircraft has 20% less fuel burn & CO2 emissions compared to A320ceo and 50% less noise so it’s a great choice and I am looking forward to seeing the new livery in the sky. BA is committed to a sustainable future and contributing positively to climate change mitigation and adaptation. We will achieve the ambition of a net zero carbon emissions industry by 2050 through cooperation and collaboration and this initiative is a clear example of that.”

It’s a nice concept, although it’s very hard to identify it as a British Airways aircraft at a distance and it puzzled me for a little while (not that that really takes much).

I deliberately moved out of my exit row seat the day before the flight, as I find it more faff trying to fit my bag into the overhead lockers above those seats. That would have been especially true on this flight due to boardinggate, so I was pleased that I had put myself in an aisle seat near to the rear of the aircraft. I had forgotten how little leg room there is, but it’s fine for a short distance flight and there was no-one in the middle seat. Everything was I expected, other than the USB power at my seat wasn’t working, although I could have used one on a different seat if I had needed to.

The free snack and water (I took the photo later, I didn’t have a pillow on board) which was offered. The crew were engaging, efficient and pro-active, another near perfect service from British Airways staff. The pilot, a bastion of professionalism (as they nearly always are) made appropriate and useful announcements, including telling us that we were arriving in Heathrow having made up most of the lost time. The aircraft was clean and the crew were handing out disinfectant wipes from a basket on boarding (the same basket that the masks were in).

Anyway, another excellent flight from British Airways only impacted by the airport’s gate staff, but maybe that’s what Star Alliance customers are used to flying from the airport so that’s fair enough.

Incidentally, I know some people have experienced long delays at the border at Heathrow T5, but I was through in under one minute, just ready to go and take a PCR test. After I managed to board, the flight and arrivals process was effortless, so all rather lovely.

December 2, 2021
British Airways (London Heathrow T5 to Warsaw)

For the first time in just over a year, I’ve been able to get the chance to return to Poland, something which I’m more than pleased with. That meant a journey from London’s Heathrow T5 into Warsaw Chopin airport with the hope that I had collected together the correct documents.

I’ve written about the BA T5 Galleries South Lounge before and so won’t repeat that, as not much has changed recently in terms of its operation. Drinks are still self-service, but food needs to be ordered via a QR code and is brought over by staff. The food delights in the morning included the breakfast option of a bacon roll with hash brown, alongside a fruit salad. The lunch-time options included Vietnamese vegetable curry, chicken jalfrezi with lime & coriander rice, beef keema with rice, mixed leaf salad, five bean salad with feta and a black rice, Quinoa & Edamame salad. I went for the jalfrezi and five bean salad, with the former being excellent and the latter being OK but a little short on feta. I’m always content with the quality of the food, but some people inevitably moan about BA’s offering.

The lounge was though the busiest that I’ve seen it and that perhaps suggests some sort of normality is definitely returning. A couple of customers were completely rude in their dealing with the staff and although I wanted to say something, I thought that no good could possibly come from that. I was able to get one of the high seats by the power points and remained in the lounge for three hours or so, all very relaxing.

The gate wasn’t called for ten minutes after it was meant to have been, instead it then switched to ‘please wait’. I guessed that this meant it would be departing from A10, the bus gate.

And here we are, the bus gates. Boarding was well managed and Group 1 and then Groups 1 to 3 were allowed to board first. I’m in Group 2, as I’m not decadent enough to be in Group 1, but that was enough to get on the bus first.

The bus was a little over-filled I thought (I didn’t photograph that), not in terms of it being dangerous, it just wasn’t comfortable for those who boarded last.

And time to board, the aircraft was the A320 G-EUYT, which I’ve never flown on before. And I accept that no-one is really bothered about that, but there we go…. The aircraft was brought into service in February 2014 and it has only been used by British Airways.

I had a seat in the emergency exit row which I like because of the slight extra space, but dislike that my bag has to be in the overhead lockers. For the first time I’ve seen though, a member of cabin crew was guarding the lockers by the emergency exits so that customers could ensure that their bags were placed there and not half way down the plane. Although I boarded early and this didn’t make any difference to me, it did speed up boarding later on.

The flight was full and I’m not sure that there were any empty seats. The customer next to me arrived towards the end of boarding and started to put his bag on the floor. I was standing up as I was in the aisle seat and let him in, thoughtfully asking him if he wanted to put that bag in the overhead locker. He replied “no” and in my very British way I added “are you sure, it might be easier?” to which he replied “no” again so I sat back down. The customer at the window seat, who seemed perfectly friendly, was more direct and said only slightly gruffly “that bag needs to go in the overhead locker”, at which point I had to stand up again as that more direct approach worked.

The aircraft was meant to take off at 15:15 and arrive at 18:50, but we took off late due to a delay in the baggage being loaded. We eventually took off at 15:47, but time was made up en route and we arrived at 18:46 (can I add that I didn’t sit and measure that, I took that information from Flight Radar). As an aside, the crew weren’t handing out wipes for customers to clean their seat area as they’ve done over the last year, I’m not sure whether that’s by omission or whether that has been scrapped.

The on-board catering and I’m happy with this, it annoyed me when they removed it. There’s the option to buy additional items, but I noticed only a handful of people did so. Crisps and water is sufficient for me though, it wasn’t a long flight.

The fare cost me £30 each way, which I have to say continues to offer excellent value for money, especially given that BA funded lounge access for me before the flight. The crew were friendly, the aircraft was spotlessly clean and the pilots were professional with timely announcements. I have nothing really to fault BA on, I thought that this was a well managed service.

For those interested, anyone going to Poland at the moment needs to fill in a locator form and have their Covid pass ready, with both being checked. The Brexit arrangements mean that British travellers are inevitably now sent to a different area which all takes longer and passports are now stamped. Some idiotic British passenger (I admit to be judgemental as she was being rude) was lucky to be allowed in as she was complaining that she was being asked where she was staying and why was only she being asked? The member of the Polish Border Guard was calm and helpful, not mentioning that it was because she hadn’t bothered to fill in a locator form. This whole process only took around five minutes though and with that, I was back in Poland. How very lovely.

November 16, 2021
British Airways (Dublin to London City)

This was our flight back to London City Airport from Dublin Airport. It’s a decent terminal in Dublin and the boarding process at the gate was timely, albeit slightly clunky in terms of group boarding which seemed to be Group 1 and then everyone else, but the staff were friendly and helpful. The check-in staff did want to see my passport, which is the first time that I’ve been asked for it on this trip, as it was never needed at Heathrow. We were flying back to City Airport as our flight back to Heathrow was cancelled a few weeks ago, allowing me to change it free of charge to a different airport in the capital.

The aircraft was G-LCYR, an Embraer E190 aircraft which is nine years old and has been with the airline since it was produced. This flight was serviced by BA CityFlyer, a wholly owned subsidiary of British Airways, but they do have different service standards.

There are our two seats, both by the emergency exit giving us extra legroom.

Liam, who I kindly gave the window seat to again.

And me. Cabin crew were all personable, with the announcements made by them and the pilots being appropriate and useful.

Boarding was well managed other than there were problems again with trying to fit all the bags on board. I write here regularly about the situation where people who bring a small bag are forced to put it by their feet, whereas those who bring their entire spare bedroom in a bag get to put it in the overhead lockers. It was a bit irrelevant for us as we had emergency exit row seats where bags have to go in the lockers, but it’s not an ideal arrangement. Where flights are nearly full, as this one was, there perhaps needs to be a change in emphasis now and maximum bag sizes could be brought down a little.

This being a CityFlyer flight meant that we got free food and drink. The food options weren’t decadent (a small brownie, crisps or corn nuts), but it was perfectly acceptable for an hour long flight. The Brewdog beer was very handy, although given I’d had a Guinness in the airport lounge, I probably didn’t need it. But it was free and so I panicked and ordered it. I decided not to drink any more beer that day…… This is where service standards differ a little from regular British Airways short haul services, as the only free drink offered on those is water.

And here we are back in London, all on time and without any issue. The delight of London City Airport is that it’s a short hop on the DLR back into Stratford, where Liam had parked his car, taking us no more than 25 minutes after landing to be back at the car. After Avios discounts and the like, this flight cost me about £20 (so, £40 return) which I think is excellent value for money and indeed so cheap I’m not sure that BA made any money on this little expedition of mine.

October 30, 2021
Heathrow T5 (BA Galleries South Lounge in October 2021)

I’m now back from my weekend trip to Dublin with Liam, leaving me with quite a backlog of posts to get through. How my excited audience must be positively radiant with joy and anticipation…… Above is Heathrow Terminal T5, the home of British Airways, where we departed from last Thursday.

The view of the terminal building, which was all a little more exciting this time as Liam spent five years here as part of the construction team who worked on this complex. That the terminal is still there is testament to his competence.

Before the flight, we went to the south lounges at the terminal, which were moderately busy. The ordering process has changed since my last visit to the lounge in August 2021, with food still being ordered by the app, but self-service has returned for all drinks. We noticed a few customers struggling to order via the app, sometimes because they didn’t have a smartphone and sometimes it seems because they were just getting muddled up.

I was delighted to see that British Airways are now offering more than Heineken, which is far as I’m concerned a bland and generic beer with no logical connection to the airline. This is the Jet Stream beer, a perfectly decent option which follows on from the partnership with the brewery which last year delivered Speedbird.

Liam played soup roulette as he didn’t know what it was when he ordered it, but it turned out to be lentil which was apparently all perfectly good. I’m pleased to note that Liam also liked the Brewdog beer, which might be evident from the cans in the photo. I did have a look for the flavoured vodkas that I enjoyed last time, but they seem to have disappeared. We had a little Baileys each instead for some decadence….

I ordered a starter of sandwiches, which are the standard British Airways options of tuna, Coronation chicken and egg,

The main course of chicken tagine with bulgur wheat, the kind of dish that I think British Airways do very well. It is difficult to provide food options that cater to both short haul and long haul passengers which also don’t cost the airline too much.

I ordered carrot cake and I’m not sure that this is carrot cake, but it was rather lovely anyway. I did note that the crisps have disappeared from the lounge over the last year, I hope that they make a return. I accept that there’s more to life than crisps, but nonetheless..

This was another very acceptable visit, with the staff being friendly and polite. The environment was clean and although the food sometimes took a little while to arrive the service was always helpful. Normality seems to be returning quite quickly now to the airport in general and I suspect that the food service will become self-service soon enough.

It was then just a short walk to the bus gates for our flight to Dublin…..

October 18, 2021