This is the last British Airways flight of the day from Naples to Gatwick Airport, which had only a light load with around 50% of seats taken. The aircraft was an A320, flight registration G-GATN, with this being another purchase by BA in 2015 to bolster their Gatwick fleet. The aircraft had previously belonged to TAM Airlines, a Brazilian airline, for just over a decade.
The boarding arrangements were a little ridiculous, as although customers were called through by their group number this just meant that they got to stand outside for longer waiting for the bus to the aircraft. The bus was over-filled so it managed to be an uncomfortable journey for many customers, although I had fortunately found myself a seat for the brief transfer. Priority customers were mainly then on the wrong side of the bus when it disembarked, which I noted upset a couple of people.
I had an emergency exit row seat and had all three of the seats to myself, which was marvellous. The crew were friendly and a little informal for British Airways, but that’s something I think works, airlines can be too serious otherwise. I couldn’t see clearly into the Club Europe cabin, but it looked as though the eight rows were occupied by the grand total of one customer.
The crew took orders for food and drink via their tablet and hand-delivered them, rather than traipsing the trolley through the cabin. I liked this service style as it meant that there was less disturbance, and it wasn’t a slow process as not many customers purchased anything. The aircraft cabin remained dark for the flight so that customers could sleep, indeed it was so dark that I struggled slightly to find my seat again after visiting the washroom.
The flight arrived into Gatwick a little early and the pilot made the appropriate announcements in what felt like a friendly tone. I’ll mark this down as yet another smooth and comfortable flight from British Airways, it’s making it hard for me to be tempted back to Wizz Air and Ryanair….