It’s not very high on the list of things to worry about in the UK, but I was just thinking what a poorly operated railway station Peterborough is in numerous ways. Although I don’t need to charge any devices, I’m not sure shoving power points up the wall and forcing customers to pay to use the charger is particularly good customer service.
I was getting ready to write an e-mail of complaint to Greater Anglia but I’ve remembered that this isn’t one of their stations, it’s LNER. So not much point bothering to write to them. But it makes me wonder whether Greater Anglia should be given the railway station to manage, since they’ve been steadily improving facilities in tens of other stations in other parts of East Anglia. Including lots of new waiting rooms with power points included, and not stuck half way up the wall.