Category: Airlines

  • Thursday : Heathrow T3 to Krakow with British Airways (operated by Finn Air)

    Thursday : Heathrow T3 to Krakow with British Airways (operated by Finn Air)

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    After the excitement of being at Heathrow T3 through the night started to become marginally less exciting, I decided to walk through the bright lights of the walkways to get to the main terminal. It’s surprising how quiet Heathrow is at 03:00…..

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    I was ready. I was ready around 835 minutes before the flight to be fair.

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    They could probably do with some more seats on the first floor, but it was starting to get a little busier before the security lines opened at 04:30. I was confused why around 40 people were standing in what I thought was an odd place for the security line, at an overflow area. I decided these savvy travellers must know what they were doing, but I was hardly in a rush, so I stood in the normal place. Fortunately, I managed to find myself at the front of the queue and so was the second person (or second non-staff member to be more accurate) to enter airside.

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    Peace and quiet at duty free.

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    I’ve never really understood who buys all this stuff, it’s a huge retail area and nothing seems particularly good value to me. I don’t know whether it’s a mix of people buying presents and those who just get excited when they see alcohol for sale. Now, if they had a decent craft beer selection then I might be interested.

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    Slightly blurry, but there’s no shortage of seating if you go to the airport early. Who needs a hotel? An unnecessary decadence.

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    I have no idea how I’ve managed to take such blurry photos, but there’s the very quiet oyster and champagne bar or whatever it is. It’s not somewhere I’ve felt the need to spend much time. Actually, as an aside, I don’t really understand it, it’s expensive and I’d have thought if you can afford to go there, you’d likely have airline status to go to a lounge. And it’s a very open place to sit. But there we go, perhaps people like being seen when they’re being decadent.

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    I’d arrived before any of the shops had opened as well.

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    The BA lounge opened at 05:00. Well, it’s meant to, the bouncy and happy staff member went to open the First Class section at 05:00 and then she realised there was no-one at the main entrance. At 05:05 an harassed member of staff turns up and the lounge whirs into action. Fair play to her, what a time to get to the airport and the staff have to go through security every day, it must be tiring. Anyway, the First entrance is to the left and the Club entrance is to the right. Two of the customers in front of me were entirely the wrong place, they were going to the Aspire Lounge or whatever it was, and seemed annoyed at BA that they hadn’t made clear it was the BA lounge. The signage on the wall is a clue.

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    I must have been tired, these photos are dreadful. Anyway, the BA lounge main seating area.

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    Looking towards the rear, the little business section is to the right. No beer again in the lounge, just Heineken.

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    The BA order to the table app seems to have been removed, everything is on display again and it’s fair to say that’s it’s beautifully presented when no customer has mauled it all about.

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    The sausage and bacon rolls, which seem to be a waste of food if I’m being honest. A fair number of people ditch the rolls, including myself, to eat the bacon and sausage. The muffins were soggy and the rolls were hard and inedible, it just seems a waste of BA’s money. They must be able to deliver something better than this. I’m not specifically complaining, well no more than usual, for me, just that they’re spending all this money and delivering a product which is evidently inferior to the lounges around them (although I’d add the First section of the lounge is better, but I haven’t had access to that for years).

    I asked a couple of times when the showers would be opening with no-one being sure, and the lovely lady on the First desk (not that I had access to that lounge, it’s just next to where the showers are) was confused why they were shut. She went off to find out and came back very apologetic to say the showers were closed for the week, but she hadn’t been told. I appreciated her help and assistance, but fortunately, there was a solution to this, the Cathay Pacific lounge which opened at 05:30. The staff try so hard in the BA lounge, but the airline doesn’t always seem to want to help them.

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    Cathay Pacific had showers which were immaculate, so that was that solved. The staff try so hard in the Cathay Pacific lounge and the airline does seem to want to help them. It wasn’t busy, and indeed I was the only person in the lounge for a few minutes, this is the part of the self-service breakfast selection. Spotless as ever.

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    And the other bit. There’s a selection of sausages, bacon and the like for those who want hot items.

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    But, yet again, I decided I wanted to order from the chefs at the Asian food counter and got my standard order of Thai coconut and vegetable soup, the Mix Dim sum basket, Fanta and beer. What a time to be alive…. And compare and contrast to the BA lounge. The flight time meant I didn’t really enough time to visit the Qantas lounge for some calamari as it opens a little later, but I was refreshed and ready for the new day after leaving the Cathay Pacific lounge. I’m disappointed to say I won’t be back in T3 for a while, as the flights I had departing from the terminal have been moved to T5.

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    It was unclear whether there was a priority line at the gate, but I wasn’t going to go hunting for it. The man behind me didn’t have the same restraint, I heard a series of “I will go and look”, “no, we’re entitled to use it” and the like, as his what I assume was wife tried to calm him. He stomped over in the end and asked where the priority line was, before shouting back to wife “we can enter the priority line here”. I admire his determination to sit in the gate slightly quicker than the others, although I have to confess to them following him. I tried to look as embarrassed as the guy’s wife.

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    The flight was booked with British Airways, but they’ve run out of aircraft, so they’re using Finn Air on a wet lease arrangement. So the pilots and cabin crew are all from Finn Air, whilst the service standard is British Airways. This has the advantage of this seat with lots of leg room, which as far as I’m concerned is the best in the economy part of the aircraft. I think I dozed off for a chunk of the flight and there was no-one sitting next to me, so this felt very spacious.

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    The mid-flight snack, a smaller bottle of water and a Nutrigrain bar. There was a man in the aisle seat, and we must have both dozed off, as the crew had just left them on the seat for us. The crew were excellent, friendly, personable and engaging, Finn Air should be very proud. Apparently they spend five days in London being put up at hotels, which must be costing BA a fortune, before returning to Helsinki for a few days.

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    Oh good, a bus to the terminal. Not that it matters, I’m hardly ever in a rush. I noticed that it was too hot.

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    Although getting a bus did give me time to take a photo of the aircraft, which is OH-LZU, an A321 which Finn Air have operated since it was manufactured in 2018.

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    It didn’t take long to get through border control, and I decided to use my limited Polish to the border guard. He replied, in Polish, asking if I was Polish as I would have then been in the wrong queue. He soon realised from my garbled answer that I wasn’t. Here’s the front of the terminal and it was evident to me that it was already too hot. I may have mentioned that.

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    The train from the airport to the city centre, which is over twice the price of the one from Warsaw. That’s the problem with these tourist cities.

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    I bought a ticket from the machine and then waited excitedly to board. The train was quite busy and unusually, you can buy tickets on board despite there being ticket facilities on the platform. One person showed their bus ticket, but the train guard was having none of it, they had to buy a rail ticket.

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    I’ve visited Krakow numerous times before, but here’s a quick photo from the city centre as I walked to the hotel in the searing heat. Krakow is a beautiful city, but it is very touristy, so I prefer visiting other cities in Poland, but it’s nonetheless a delight to be back.

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    Grrrrr, I didn’t entirely like the room, it’s one of these damn Ibis changes to make it feel like a nursing home. I’ve stayed at Ibis Krakow Centrum before, and they had better rooms with a desk and chair. I did query with reception if they had any of the older rooms, but they said they didn’t. Their answer was “we don’t put chairs in rooms any more”. I’m not entirely sure how that is seen as a good idea, as although I understand not everyone has the same requirements as me, a chair isn’t beyond Ibis Budget, let alone Ibis. This is, I think, an upgraded room, as there’s a coffee machine. I didn’t understand the point of that as they gave me two coffees for a five night stay, but those two were delicious I suppose. There’s also water provided, which I appreciated as it’s too hot. The window opened so that was positive, but the air conditioning in the room sort of worked, not to make the room as freezing as I’d like, but sufficient to be comfortable.

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    I appreciated the note though, that was kind. I’m not really into red wine, but it was a gift and that was very nice of them, so I did drink it as I didn’t want to be rude. I’m selfless like that.

    Wwith that, I was back in Poland, although I had some sleep to catch up on.

  • British Airways : Random Post – Change to Check-In for Bronze

    British Airways : Random Post – Change to Check-In for Bronze

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    I found this quite odd at Heathrow T3. I’ve reached the giddy heights of silver (after spending hours finding the cheapest possible way of doing it, since I’m not very decadent with my airline spending, or indeed any spending other than on craft beer which is one of life’s essentials) but BA did allow bronze and silver to use their priority check-in desk. There’s now signage saying this.

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    And this. It’s a bit confusing since priority check-in is a stated benefit of Bronze statue. I mentioned this as my friend Richard is a bronze member (and spends decadently to reach that) so I will report back any tales if he’s refused a priority service at check-in. How exciting! It’s quality content like this that keeps this blog reaching its dizzying height of two readers.

  • Wednesday : Warsaw to Heathrow T3 with Finn Air (via Helsinki)

    Wednesday : Warsaw to Heathrow T3 with Finn Air (via Helsinki)

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    Yet another breakfast photo, woooo….. I posted this one as there’s a bay leaf on it and I enjoy it when people complain at Chipotle because they think part of a tree has landed into their food. For anyone who wants to see irate people on Twitter, just Google “chipotle bay leaf”. Another cheap and cheerful breakfast, which was suitably filling. I’m not sure why they’re providing biscuits for breakfast, but I didn’t quibble with what I thought was an innovative idea.

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    I’ll miss Warsaw, but I’ve gone on about that before. Note how bloody hot it was. That made it easier for me to leave the city, so I could escape the rampantly high temperatures that I had endured.

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    My journey to the airport was far from ideal, I had intended to walk to Warszawa Powiśle railway station to get the train. Unfortunately, this ticket machine en route didn’t supply the ticket I wanted, entirely because the sun was so bright that I couldn’t see the screen properly. There’s no good comes from this extreme weather I’ll say, no good at all.

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    There’s the railway station I need, but I was on the hunt for a ticket machine. The railway station ticket machine wouldn’t sell me the ticket that I wanted and I couldn’t remember whether the train itself had a ticket machine on it as I always pre-purchase them to avoid any little issues with the guard.

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    I swore quietly at the situation, then decided to instead walk one stop along to Warszawa Śródmieście as there’s an S2 train to the airport around every thirty minutes. There’s the Palace of Science and Culture in the boiling hot temperature. I was pleased to note that a lot of Polish people seemed to be struggling with the heat. Although I mean that in the way that I’m pleased I wasn’t the only person who was uncomfortable, not that I was pleased Poles were struggling with something.

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    This wasn’t the train I needed, I just like taking photos of double-decker trains. I should probably get out more….

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    I was slightly annoyed generally that there were indeed ticket machines on the trains, as can be seen by everyone else buying their tickets on them. I’d mention I was more annoyed that I hadn’t just risked it, but I like to live in a low-risk public transport world.

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    And that was that, after 20 minutes I was at the railway station saying goodbye to Warsaw for the last time in what will likely be for some months. My journey today was to fly back to Heathrow, but due to problems with British Airways, they were flying me back via Helsinki. This isn’t ideal in many ways and is the second time that they’ve had to do this. One day the rail service will be fast and cheap enough to do this journey back to London without needing to fly, but we’re nowhere near there that stage yet.

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    That gave me time to visit the Preludium Executive Lounge in Warsaw Airport, again which I’ve written about before. As an aside, the security process was extremely efficient, once again in Warsaw I was through into the lounge area within ten minutes of disembarking the train. Polish efficiency that is.

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    It wasn’t particularly busy, so I sat near to the food (at the counter behind, not literally this near) with my laptop being productive.

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    The lounge has finally got rid of the pre-packaged food that it has for some time, replacing it with help yourself food items so that guests can make their own salads or whatever they’d like. There’s also hot food and most importantly, big tubs of chocolates. What a time to be alive….

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    Chicken wrap with olives, what more could anyone want from their brunch? I say brunch, it was still breakfast time, but I’d already had breakfast at the hotel and it’s bad luck to have two breakfasts.

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    One quick beer before leaving. I’m not sure I needed that, but it’s another one for Untappd.

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    The flight was already boarding when I got there. It’s rare that I cut things so fine, although I don’t want anyone thinking I had been unusually reckless, they were just boarding a little early.

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    Down the airbridge, this is Finn Air’s Embraer E190, registration OH-LKM, an aircraft they’ve operated since it was brought into service in 2008. For anyone wondering why there are so many photos on air bridges, it’s usually so I can get the aircraft registration number, such is the level of detail that I demand for my two readers.

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    This was a nearly full service, so no photos of the interior. I was pleased to get my free blueberry juice and the service was all efficient and felt a little more professional than my outbound flight. There was a bigger business class section than on the way out, they had the delights of a salad and bread for their morning meal.

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    A little cloudier than Warsaw, I enjoy knowing that I’m unlikely to get heatstroke in Helsinki. These short stops in Helsinki are slightly sad from the point of view that I’m not leaving the airport to see the actual city.

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    Back in the non-Schengen lounge at Helsinki Airport and the staff were as friendly as before, with everything being just as ordered and welcoming as I remembered. They have the same self-scanning desks to get into the lounge as their Schengen one elsewhere in the terminal, but they don’t seem to use them here.

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    The pods and I went to investigate the showers here for the first time. They’re all self-service, you just type in the keypad on the door and if they’ve been cleaned with more towels put in, then they’ll open. When leaving, press a button on the keypad and it alerts the staff that the shower needs cleaning and restocking.

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    This is much better than the food selection at the Finn Air Schengen lounge. I noted that they were unlikely to run out of plates as well.

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    Meatballs in pepper sauce and these were delicious. There was also a broad bean tikka masala, which sounded a bit too vegetable orientated in its design to me.

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    Self-pour beer, meatballs, rice and I even got some roasted vegetables for reasons I can’t remember. I probably got muddled up.

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    I hadn’t noticed this before, but the text of what they’re doing is readable by clicking on the image, effectively they want some rye spirit ready in 2023 to mark Finn Air reaching 100. A rather lovely idea and not long left now, they thought ahead by starting this process in 2017.

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    After a quick dessert and some more meatballs, back in the open space of the airport terminal. I wonder if this international terminal ever feels busy and cluttered, it’s hard to imagine that.

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    The flight was showing a slight delay, but nothing frightening.

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    Having this much space makes the whole boarding environment feel much more relaxed. Note power points everywhere, no-one is leaving Helsinki without their devices being fully charged.

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    The airbridge photo again. Finn Air have two separate parts of the waiting area in the gate, so priority passengers were able to board first. A couple of people, whether through accident or design, tried to board in a lane they shouldn’t have done, with the Finn Air staff politely sending them back to the end of the queue, thereby forcing a little walk of shame.

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    It’s Airbus A319, registration OH-LVL, which Finn Air have operated since new in 2004. I can also confirm that I didn’t overheat in Helsinki Airport.

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    I’d deliberately put myself on an aisle seat towards the back of the aircraft and this was another flight, with just about every seat taken. If a flight is looking busy, I’d rather just sit at the back and stay out of the way of people trying to navigate their way around the crew with their trolleys.

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    The drop-down screens showed a variety of television programming throughout the journey, including Tom & Jerry. This reminds me that British Airways has taken screens out of all of their short-haul aircraft, although I recall they only displayed the live map, never anything as exciting as Tom & Jerry cartoons.

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    I wasn’t tempted as I had just been in the lounge, although I did think from the photo how small the cheese platter was. They didn’t seem to sell much, a few items here and there, but in the main customers just requested the free water or blueberry juice.

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    And that leads me neatly into the now obligatory photo of blueberry juice.

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    Back into Heathrow T3, nearly every time I use a Travelator I remember Liam’s children being endlessly excited by this exciting “it’s like an escalator but flat” device. To be fair, they’re not wrong.

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    I had a fair amount of time at Heathrow Terminal 3, but more about overnight stay there in the next exciting post in this series.

  • Wednesday : Sleeping at Heathrow T3

    Wednesday : Sleeping at Heathrow T3

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    For complex reasons relating to flight cancellations, I was at Heathrow T3 overnight, although in my case I wasn’t planning to sleep, just sit with my laptop and sleep on the aircraft the next day on my early morning flight. Hotel prices are ridiculous in London at the moment and it would have cost the best part of £100 in the cheapest hotel near Heathrow, which hardly seemed worth it for a few hours.

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    One of the quietest areas, at least overnight, is the central bus terminal. There were police around talking to a few people, but that seemed to relate to those they considered to be non-travellers, although they didn’t approach me so I wasn’t entirely sure what was being said. I think the rule here is that they’ll tolerate travellers waiting for a bus or plane, but not much else. The police floating about for most of the night made it all feel safer to me as well.

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    There were a few people sleeping on the seats, which I’m sure the bus terminal isn’t thrilled about, although it is possible. The seats at least have some padding and the lighting isn’t too harsh in this area, so it’s probably the best place to go. The main Heathrow T3 terminal doesn’t throw people out, but it’s got bright and harsh lighting alongside lots of noise from the cleaning and maintenance teams who have to use the overnight period to get things done.

    There’s a Costa near security on the upper level which claims to be open 24 hours, although I’m not sure how many hours they’ll allow people to stay for. Probably for as long as it looks like it might be full. The Pret shuts relatively early, although that means their external seats are accessible overnight.

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    From my wanderings around T3, this is usually the quietest place if in need of power, on the ground floor near Zone G. There’s some seating around here as well, although it’s not overly comfortable as it’s firm metal chairs. Free Heathrow wi-fi is available throughout the entirety of T3, including the central bus terminal.

  • Wednesday : London to Warsaw via Helsinki

    Wednesday : London to Warsaw via Helsinki

    Today’s adventure wasn’t an ideal situation, but British Airways needed to change my flight from London Heathrow to Warsaw and the only way that they could get me there was via Helsinki. These are challenging times for airlines at the moment, but I hope that these schedules start to settle down over the next few months, it’s not really a routing that I would have thought the most cost effective to arrange.

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    I was starting at the Ibis Styles at Heathrow, not my first time in the hotel, but my first time in the separate accommodation bloc. It’s really not apparent, but there’s a floor above what is visible here which is reset a little, which is where my room was.

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    Not that it’s particularly interesting, but that additional floor is visible behind Esso, with the main part of the hotel on the right.

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    A bus journey to Heathrow T3 central bus station and my complaint, yet again, that Heathrow have blocked off the pedestrian and cyclist entrance to the airport and so people are forced to use cars or go on public transport. In the past, the airport themselves paid for that public transport, but they don’t now. There’s an element of greed here and I find it a little sinister who is benefiting from these changes, but I had better not meander down that path for too long. So a little ride on the Travelator from the central bus station to get me to Heathrow T3.

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    And here it is again in all its glory, my favourite of the terminals at Heathrow. This is solely because of the lounges where I can get the most free food, T5 is a much better designed and interesting terminal architecturally (including the bits that my friend Liam built).

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    I can use the premium security line at Heathrow T3 because of my silver card (I have to mention every time that I got this through judicious use of Flyertalk tips, my spend on flights is very low and wouldn’t normally get me such decadence). A member of staff came over and said that the premium security line was longer than the standard line if anyone wanted to move over. I was by that point near the front and didn’t take the risk, but I was amused when someone just behind me said “you’re the one who just sent me over here”. I laughed just a little inside because the man seemed to want an argue but the staff member walked off. Security at T3 always seems quite quick and I got fortunate with my choice of queue, I think I was through within five minutes including the waiting time in the queue.

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    Lounge hopping at T3, I decided to start with Qantas to get a Salmon Eggs Benedict and delicious it was too. The service in the lounge was as impeccable as ever, efficient, informal and professional.

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    Part of the cold food selection, but I’ve written about this Qantas lounge before and won’t bore readers unnecessarily. It was though quiet, comfortable and as lovely as ever. I can’t decide which lounge I prefer, Qantas or Cathay Pacific, so I just visit them both.

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    I thought some exercise would be in order and so I walked to the Cathay Pacific Lounge to get food there, with this being the menu of the day.

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    Delicious, that Dim Sum selection is always quite beautiful. There was some spicy kick to that Thai coconut and vegetable soup, which complemented the Asahi beer nicely. I didn’t bother visiting the British Airways lounge, it’s just not as decadent and they don’t have any beer there. Well, they have Heineken, but I mean proper beer. The barman mentioned that I had the last bottle of beer he had left, so I hope he had access to some more stock from somewhere. Service here, just as in the Qantas lounge, is professional and although more formal, it always feels welcoming. It’s a comfortable space as well, there are plenty of different seating types as well as lots of power points to charge devices. I mention that frequently as it is quite important to me, just imagine having a phone without any charge. It’s too much to even contemplate, I shall move on and away from that horrible thought.

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    My flights to Warsaw were with Finn Air, although it was a little difficult to work out when to board as the neighbouring gate spilled over and they had the wrong passengers in each queue for a short whilst. I think the other flight was going to Africa, so it would have been quite some distance if someone landed in Helsinki by mistake. I had a little problem when boarding as the staff member said “since you’re going to Warsaw as your final destination, I need to see your Covid pass”. I’m not actually sure that was right, as Poland doesn’t need the pass any more, so I spent about three minutes (that feels a long time when you know you’re holding up the queue) trying to find my older one, which he said would be sufficient. He was very helpful and after a few seconds of panic that I had forgotten to do something I should have done, I was ready to board.

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    I don’t know why they were using such a large aircraft, the Airbus A350-900, as the flight wasn’t that busy and it isn’t the usual aircraft that I’ve been on when shunted onto this service before. I was very pleased with it though, as it’s also a long-haul aircraft and I haven’t been on such a large aircraft since 2019.

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    I rarely get to see these sort of images, as British Airways opted out of the camera installation which isn’t relatively that expensive, they just claimed their passengers wouldn’t want it. I do, I like watching the plane from above and below, it’s quite surreal as it’s not the sort of image I’m used to seeing.

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    I had the entire row of three seats to myself, so I could lounge out and enjoy my free blueberry juice.

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    There was in-flight entertainment, so I watched an episode of Bear Grylls doing something adventurous with Alex Honnold, who I watched on board a BA flight a few years ago climbing with ropes in the film Free Solo (I mean I watched him on the BA in-flight entertainment, he wasn’t on the aircraft climbing things, although that would have been exciting). The series is Running Wild with Bear Grylls, it’s the sort of thing that my friend Liam would be excited to be on, it’s full of adventure and danger. I’d rather be in the pub than jumping out of aircraft or eating rattlesnakes.

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    We landed and I was transfixed watching the servicing of the aircraft underneath me. I hope British Airways change their minds and install these in the future, they’re very informative about how aircraft are serviced after landing, it’s all precisely timed.

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    I wasn’t in business class as I’m not that decadent, that’s the sort of thing my friend Richard does as he spends a lot of money on things he doesn’t need, but it looked really rather comfortable.

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    And there’s the aircraft.

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    I very much enjoyed visiting the non-Schengen Finn Air airport lounge a few weeks ago, but the Schengen one was much smaller and it was at near capacity when I went to it. The staff were friendly, although it’s the first time I’ve gone into a lounge and the check-in process has been via a scanner checking my boarding pass rather than a human inspecting it. The food wasn’t very exciting, a tray of pasta and a tray of cooked vegetables. It’s not exactly Michelin cuisine, nor actually is it even Greggs cuisine.

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    They had some feta salad with cooked vegetables, but I’d rather have had something cold and crisp with it, it was all very bland. I greedily got two slices of cheesecake as they looked delicious, but they weren’t very nice either. I can’t complain as this was all free, but I just got my hopes up from how good my experience had been before.

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    I had a couple of hours in the lounge and it got much quieter during the second half of my visit.

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    Wine and biscuits. I don’t know anything about wine to comment on the quality of that, but they needed some custard creams I thought. Or Jaffa Cakes, that would have been very good.

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    My laptop and I moved to the window to watch the aircraft. There were lots of power points in the lounge which was handy, so that I could get everything charged ready for the second flight.

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    All much more sedate when most people had left.

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    The self-pour selection.

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    I left the Finn Air lounge a little disappointed it wasn’t as good as their other one in the same airport, but I enjoyed the friendly service, the clean environment and indeed the entire airport felt relaxed and comfortable.

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    The flight to Warsaw was on a smaller aircraft.

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    The aircraft was at near capacity, so no empty row for me this time. The curtain between business class and economy is right at the front on this flight, there were just two people in business class. One of the debates on FlyerTalk is whether customers in economy should be able to use the washrooms in business class. usually it’s preferred not to, but on this flight, I saw the crew turning back three customers and sending them to the back of the aircraft to wait. I thought that was petty and it caused them service problems as then customers were trapped behind trolleys in the aisles and the crew had to reverse back up to let them pass. I don’t know how many washrooms they had on this aircraft, probably two at the rear and one at the front. Having one washroom for two customers and the other two for eighty customers doesn’t really make sense, however much you want to offer a differentiated service for business customers.

    The crew member made an announcement at the end saying “please let business class passengers off first” which caused amusement as there were only two of them, and she looked annoyed people had laughed. I just thought it was all a bit odd, although it didn’t impact me.

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    Finn Air offer free blueberry juice and water, with other items being chargeable. I was quite happy with my blueberry juice.

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    The flight landed on time and I was through Warsaw airport security quickly enough, even though I (and others from the UK, it’s not just me) now have to wait in a queue separate to everyone else as I was from the UK and not in Schengen. I love being back here, it’s the railway station underneath Warsaw airport, which means I’m back in what is now my favourite city.

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    Warsaw landmarks on the seats, the train spotlessly clean and it cost me 74p for my ticket to the hotel. Bargain.

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    I was staying at the Warsaw Airport Mercure hotel again, one of my favourites and I’ve stayed there ten or so times I think now. It’s the smallest room I’ve been given in this particular hotel, but they said I might enjoy the tea theme of the room, so I thought that sounded interesting.

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    I wasn’t going to run out of tea.

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    My welcome gift and I always appreciate the gesture, even if it is mostly fruit. Indeed, as fruit goes, it was rather nice.

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    Pictures, all part of the tea theming of the room.

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    I liked it, there’s something quite fun about hotels having these individually designed rooms, it seems to be something that a few Accor hotels in the city are doing. Having quirky little elements like this makes things just a little more interesting, especially when it’s a room that I haven’t had before.

    That’s the end of today’s little instalment. It was good to be back in Warsaw, I very much like it here.

  • Saturday : Leaving Bev, the Barcelona Airport Lounge, BA into Heathrow and Bus to Hotel

    Saturday : Leaving Bev, the Barcelona Airport Lounge, BA into Heathrow and Bus to Hotel

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    Saturday was the day that we were all returning back to the UK, Bev on Ryanair as she likes the jeopardy, with Ross and I departing with British Airways a little later on during the day. Without a huge desire to traipse heavy bags around for the day, we thought that we’d walk slowly around the city and then get onto the Metro to the airport. And that day started with a delicious goat’s cheese roll with doughnut and coffee at Cafe Bazar, with the advantage of people watching as the cafe windows overlooked the busy nearby market. I can’t recall a city with so many cafes, this was my sort of city….

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    It was a bit hot, but these narrow streets do a very decent job of shading walkers from the overheat sun pounding down on them.

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    Pub one and needs must… This was a sheltered terrace so that I wasn’t sitting in the sun itself, but it allowed Bev to feel free in the outdoors. We pondered whether we might have been better with the pub next door as their food looked quite exciting, but I got beer of sorts and that sufficed me. I know my loyal readers (or reader might be nearer the mark) might comment that this sounds very relaxed of me, but I had already accepted I wouldn’t be getting craft beer on this day.

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    Free olives, I was sold on this pub after that.

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    Bev, busy looking at the football scores, she was a nightmare doing that, always wanting to see how her favourite teams were getting on and getting the latest news on the transfer markets.

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    After the pub we had a little walk through the nearby park, which offered views over the city.

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    The second pub and more free olives. Bev ordered some dumplings as well, Ross gave up on beer and I just had to tolerate what they had. Such a trooper….

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    I’m glad I have a new phone now, as my old one didn’t produce the quality of the photos I’d like (obviously it can’t possibly be my fault that this photo is blurred). This was us waving goodbye to Bev as she was departing from a different terminal. I’m pleased to report that she got back safely with Ryanair and National Express, but that’s the end of Bev’s story on this blog. She was marvellous company as usual, glad that she’s out and about again.

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    That meant just one more stop on the Metro to get to Terminal 1, where we were departing from. As I mentioned earlier on in the week, I was impressed with the Metro system, it was clean, reliable and we rarely had to wait for more than a couple of minutes. Other than when Bev posted her ticket into the machine itself, we had no issues with the tickets either.

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    Safely at the airport with its grand sweeping spaces which felt rather under-used. Think of the number of craft beer bars that they could fit in there.

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    Ross wanted to go to Burger King, it says one minute but it took us about half an hour to find the bloody thing.

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    Not that I’ve ever tried smoking, and it’s not exactly likely I ever will, but this is a good idea for an airport, having an external outdoors area which is embedded within the airside section of the building. Smokers can then do what they want in this area, away from sensible non-smokers.

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    The lounge was easier to find than Burger King and we were welcomed in by a friendly member of staff and it’s fair to say that I was surprised at just how large it was. There were also plenty of power points which transpired to be useful.

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    More of the spacious lounge and I noticed that the staff were obsessively cleaning, always reassuring.

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    The food and drinks area, with a range of high and low seating. I prefer high seating and so we perched about three metres from the food for about three hours. What a time to be alive….

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    Cold meats and cheeses, some of my favourite food and quite a lot of this disappeared quite quickly as I needed to test its quality on numerous occasions.

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    Light bites. Ross had already gone to Burger King as the reviews of the lounge that we had already read didn’t make it sound very decadent, but I’m glad I didn’t get anything as I was surprised and delighted with the food options here. I took the risk that food would be available as I was hungry (again) and the lounge didn’t let me down.

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    There was a selection of pre-made rolls, or customers could make their own.

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    Pastries and biscuits.

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    It wasn’t busy at this time in the late afternoon, but it got much busier later on, but it was never going to be anywhere near capacity. This is the non-Schengen lounge, there’s another one for those boarding Schengen flights. I won’t mention that I’m quite jealous of them, as that might suggest how much I quite like the border-free arrangement of most of the EU.

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    They had three different beers which at least gave me some variety, although there was nothing that surprised and delighted me in that regard. There were plenty of different soft drinks though, so no shortage of choice and there were some spirit options as well.

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    The hot food only came out a little later on in the day, I’m not entirely sure why they couldn’t have been more generous with the hours that this was served. The portions were small, but the food had a depth of taste, and it was easy to just get another portion. This was the chicken curry, which wasn’t overly hot in terms of spice, but the chicken was tender and flavourful. The pasta was perhaps a little bland though.

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    Off we go, we were the 19:10 flight to London Heathrow.

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    This isn’t the plane we were getting, but I liked the view out of the window over the tarmac. The airport itself was spacious with plenty of seating and nowhere felt particularly busy, although it was clearly a well-used terminal.

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    The boarding gate and everything was neat and organised here, with plenty of seating. There was boarding by group number, which meant we could get on to board early on, giving me sufficient space to put my bag over my seat. I mention this as one group of three people put their bags in the overheads by the exit row seat before walking about twenty rows back, which gave the crew later on at the empty gaps for bags were at the back of the aircraft. I’m not sure why passengers do this, they’re in danger of the crew moving the bags into the hold if no-one in the vicinity identifies them as theirs.

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    Our aircraft, and again I’m writing this too far after the event to work out what the registration number was to see if I’d flown on this before. A pointless hobby of mine I accept, but it occupies me for a few minutes.

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    Boarding the aircraft, with the crew being friendly and personable. I wore my mask out of habit on the aircraft and only noticed mid-way through the flight that nearly no-one else was, namely because they weren’t required. It occurred to me that unless there’s another outbreak then this might have been the last time that I had to wear a face mask, so that’s the end of an era. Or, at least, I hope it’s the end of an era.

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    I had an exit row seat and there was no-one else in the row. Given that, during the flight I went to find Ross who was stuck at a middle seat somewhere near the back and suggested he moved forwards, which he did.

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    The usual snack on-board, so I can’t write anything different to what I usually do, which is it’s basic but I appreciate having something provided. Perhaps British Airways could though at some point rotate the snacks, as those customers who fly weekly deserve a little change. Maybe they could offer Hula Hoops, or something just that bit more decadent such as Roast Beef Monster Munch.

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    We sailed through security into T5 without any delays, always a relief when getting late at night. It was a quick walk to the bus stop at T5 to get the first of our two buses.

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    Waiting at the bus stop for the second bus to get us to the hotel and this is the Longford Pump, a Victorian water pump.

    The accommodation situation wasn’t ideal, but the cheapest hotel in the area was the Holiday Inn Express and Ross and I can’t afford the luxury of the Sofitel that Richard always goes for. We got to the hotel just before midnight and I, as usual, had worried that they would have given our rooms away, but my concern was unnecessary. Although, that reminds me, they didn’t bother to reply to my email saying we’d be arriving late, so I’m now post-annoyed as I had forgotten I had sent that. Our hotel was the Holiday Inn Express T5, although it’s not hugely convenient for T5 if I’m being honest, as it requires two buses or taking the over-priced Hoppa Bus which I haven’t used for the best part of a decade.

    I’ll take this opportunity to write a little about Barcelona, although I’ve alluded already to my thoughts about this rather really marvellous Spanish city. I was very much of the opinion that this was a city at ease with itself, as although Barcelona has problems with so much accommodation turned into holiday lets, the heart remains. The markets are vibrant, there are endless cafes, the food is of a decent quality, the people were friendly and the streets were clean. The beach area contrasted with the bustling city centre, the suburbs maintained their own identity and last, but definitely not least, there was decadent craft beer. I look forwards to going back, this was a city that felt on-trend, modern and well-run, I liked and enjoyed it very much. And thanks to Ross and Bev for keeping me company.

  • Wizz Air (Gdansk to Luton Airport)

    Wizz Air (Gdansk to Luton Airport)

    And it was time to come back to the UK, departing from Lech Wałęsa airport in Gdansk. As an aside, it must feel odd for Lech Wałęsa when he uses this airport to know that the entire place is named after him. I’m always slightly saddened to leave Poland, but I’ll be back in a few weeks and so can look forwards to that.

    Usually I’d just download my boarding pass on my phone and go straight through security, but Wizz Air don’t have any on-line processes in place to check the documents of travellers, so everyone is directed to the check-in desks first. It’s positive that they’re checking the UK’s Locator Form, although to be fair they’re legally obliged to, but a shame they don’t have a set-up similar to that BA have with VeriFLY.

    I tried to get through a little earlier, but the friendly member of staff at check-in said they would only open the boarding desk for my flight two hours before the flight departed. She also helpfully mentioned that my mask wouldn’t be accepted by Wizz Air on any of their flights, although I did silently think it had been accepted on the Wizz Air flight out to Gdansk. But, I wasn’t sure on their policy and had a spare mask, so that was all fine. I was told to check the boarding screens around 150 minutes before the flight, which transpired to be useful advice, as that’s when the check-in desk for my flight opened. I was fortunate to be nearly at the front of the queue, as it snaked back to the entrance to the terminal within a few minutes. The member of check-in staff quickly checked that I had a passenger locator form confirmation and then my boarding pass was printed, which is a free service when customers can’t check-in on-line.

    Safely through security (where I was praised by the security staff for my efficiency, which I lapped up willingly) and into the lounge (more on which in another post) it was time to trek to the corner of the airport and Gate 1, located in the non-Schengen zone. There was a queue, but there’s always a queue with Wizz Air…..

    This process is the same with Wizz Air and Ryanair, they call passengers forwards to wait before the aircraft is ready for boarding. Which means a wait on the steps down to the tarmac, which is fine for me leaning against a wall reading a book on my phone, but less so for those who don’t feel quite as comfortable standing on steps for twenty minutes.

    And it started to rain quite heavily, but it was only a short walk to the aircraft. Wizz Air rarely use airbridges, which has the advantage of meaning that I can take photos of the aircraft.

    The aircraft was registration HA-LXS, an Airbus A321, which has been in the Wizz Air fleet since June 2017.

    I boarded via the back of the aircraft and the flight was clearly busy, and I think just about full.

    I had the middle seat, which is the first time I’ve had this in years, although the other passengers on each side were ideally behave which makes things easier. The leg room on Wizz Air really isn’t ideal, but the flight was only for two hours and so is bearable. The crew were friendly and helpful, although I couldn’t work out where they were from as their ability so speak so many different languages is really quite impressive. The pilot announcements were hard to hear, but we landed on time although the wind made the landing quite bumpy. Well, very bumpy actually, but it added to the excitement, although the babies on board decided at this moment that they really didn’t like what was happening.

    It’s also fair to add here that this flight cost me £7.50, so it’s hard to fault Wizz Air for anything given that. The service ran as expected, the aircraft was clean, the flight was on time and everything was as comfortable as could be expected. The arriving into Luton Airport on time was fortunate as my friend Liam was there to pick me up, so he didn’t have to wait for endless amounts of time in an industrial park in Luton. Anyway, based on this flight I’d happily fly with Wizz Air again, they fly to a wide number of destinations that I want to visit and although I can’t claim the flight was luxurious, it’d be ridiculous to complain at the price that they charged.

  • British Airways and Nuremberg

    British Airways and Nuremberg

    Copyright British Airways

    Another day, another British Airways press release….. OK, two in two days, but I haven’t posted one for ages and I’m quite pleased by this announcement that the airline is flying to Nuremberg later this year.

    Pinched from the airline’s press release:

    “Flights to this European city will initially operate four times a week from March 27. The schedule will then increase to six flights per week schedule starting from 1 May 2022 and four times a week over the winter months. The airline has conveniently timed winter flights so that customers can connect to and from other destinations across British Airways’ route network, including services to the US.

    British Airways’ return flights to Nuremberg will start from £69 in Euro Traveller and £202 in Club Europe. Or customers can use Avios as part payment, £59 plus 1,000 Avios or £72 plus 24,500 Avios* in Euro Traveller and Club Europe respectively.”

    This is interesting as I wanted to go to Nuremberg, it’s an area of Germany that I haven’t been to before. If there are suitably low prices available, I like the sound of this flight and it will be departing from Heathrow T3, the home of the various Oneworld airport lounges.

    One slightly negative element is that last year British Airways announced they were starting two new summer flights to Poland, including Gdansk, which obviously hardly got off the ground (excuse the pun) because of the health situation, and I was hoping they’d increase their Polish flight options this year again. But perhaps there’s still time yet.

  • British Airways and Loganair

    British Airways and Loganair

    I’m not sure that this will impact me particularly, as I rarely fly domestically and Loganair are quite expensive. But I like that I can in theory now earn BA tier points and get Avios by flying from Norwich Airport. What with the BA aircraft that I think are still at the airport, albeit in storage, Norwich has never had such close associations with the airline.

    Pinched from the BA press release:

    “The expansion to 18 new routes will now give British Airways’ customers access to 38 of Loganair’s UK routes, meaning that customers can book onward connections from destinations across the airline’s route network, or point to point travel in the UK more easily through British Airways’ website. Customers who book onto these selected routes operated by Loganair through ba.com can also earn Avios and Tier points as part of British Airways’ Executive Club programme.

    Routes now available to book include:

    Aberdeen to Belfast City, Birmingham, Bristol, Manchester, and Southampton
    City of Derry to London and Liverpool
    Cornwall Airport Newquay to Manchester
    Exeter to Edinburgh, Glasgow and Newcastle
    Isle of Man to Birmingham, Edinburgh and Manchester
    Inverness to Birmingham
    Norwich to Aberdeen and Edinburgh
    Teesside to Southampton

    British Airways’ customers travelling from Aberdeen or the Isle of Man to Manchester will also now be able to connect onto British Airways’ code share flights on other carriers, including oneworld partners, from the north-west hub. Destinations include New York, Barbados and Orlando, allowing customers to book a single ticket with assured connections.

    The news of a codeshare expansion between the two carriers comes as Loganair celebrates its 60th birthday, making it the oldest UK airline still operating under its original name.”

  • Wizz Air (Luton to Gdansk)

    Wizz Air (Luton to Gdansk)

    This is the delights of Luton airport at 05:45 this morning, after the ten minute walk from the nearby Holiday Inn.

    There’s the Wizz Air flight to Gdansk, with boarding information at 07:35. I didn’t fly with British Airways on this occasion as they have currently dropped the later flight to Warsaw and they’re dropped Krakow entirely. The Wizz Air flight cost a ridiculous £7.50 each way, which was another handy factor in this little arrangement.

    The boarding information didn’t ultimately come until 07:50. Incidentally, the security process at the airport was efficient and I was airside within five minutes of entering the terminal building.

    The boarding process was chaotic and ill-tempered, although I just let them get on with it. The boarding gate is on the lower level and so there is a flight of stairs between the corridor upstairs and the boarding gate, with customers waiting to join the queue. What is poor is that there are very few screens or boards to show customers that they’re in the right location as they’re going to their gate, this is in my view shoddy from Luton Airport, which feels a mismanaged set-up in general, as there were numerous confused customers about the place. I’m reminded just how well Heathrow T5 manage this.

    The set-up here is that there’s a short priority queue and so the staff member called up to ask non-priority (people like me…..) customers to come down as there was a separate waiting area. A woman rushed down the steps, barged me out of the way and announced loudly “I’m priority, let me though” to the staff member. The staff member rolled her eyes and said “I called non-priority, I was very clear” which led to lots of muttering from the annoyed customer. There’s no real reason to need to rush to board, there’s plenty of space for bags and seats are already allocated.

    There was an element of just bad planning here though, as we were in the holding area between the aircraft and the passports being checked for around thirty minutes. I found a seat and read a book on my phone, but there were no seats in the priority area, so those customers were all stuck standing up. It just felt muddled and there were three arguments between staff and customers over bags. I do like the drama to a degree, but some customers were getting quite het up. Oddly, the only customers getting het up seemed to be British, even though the vast majority of the customer on the aircraft seemed to be Polish.

    We were finally allowed out to the aircraft, around twenty minutes later than scheduled. The aircraft is HA-LVI, a nearly new Airbus A321 Neo which has been used by Wizz Air since June 2020. The aircraft had a busy day, it came from Warsaw this morning, then went to Trondheim and back after it arrived in Gdansk. It’s off to Oslo tomorrow and I’m sure it’ll have a lovely time there.

    The flight was absolutely fine. I hadn’t paid to reserve a seat and I was automatically given a window seat, but there was no-one in the middle seat as the aircraft was only about 60% occupied. The announcements from the pilots and cabin crew were polite, but broadly inaudible and the safety announcement was given way too fast to be of any use. However, the cabin crew were friendly and their service was efficient and unobtrusive, with the flight being perfectly relaxed and comfortable.

     

    I had forgotten that it was winter in Poland, so this snow and ice everywhere was a slight surprise.

    The disembarkation process was a little sluggish, with everyone taken to the main terminal by coach. I was in no rush and lingered about, which meant that I was one of the last people to get on the coach. So many people rush about and I can’t be doing with all that stress. By chance, it also meant that as I was the last to board, I was the first off the coach and I was the first person to leave the security area which was handy.

    The member of security staff at border control was helpful, although he didn’t want to see my negative test I got yesterday, but he did check my Covid pass and my locator form. Although I could have got away without paying £32 yesterday for an LFT at Luton Airport, there are two reasons that I’m glad I got it. Firstly, I would have worried all day if I didn’t have it, and secondly, it’s just best to do things properly rather than risk being fined or deported.

    And Gdansk airport terminal, safe and sound. I have to say that this was ridiculously good value for £7.50 and Wizz Air felt a safe and secure airline to travel with, with the cabin crew being friendly and the aircraft being clean. The boarding process was unnecessarily stressful for many customers, but I was quite happy with my window seat and bag near to me, all perfectly comfortable. I will no doubt travel with Wizz Air more this year, not least because of their range of destinations, but also because their flights are so often reasonably priced.