Accor

Accor Hotels – London Mercure

For my three loyal readers who have been following my London Heathrow Mercure debacle, I’m pleased to say that it has been resolved by the hotel. I’m distinctly unimpressed by Accor’s customer service, which seems to have messed their Mercure hotel franchise around just as much as me.

Anyway, resolved, which means I can stop moaning on about it now.