Walking. Gossip. Travel.

Tag: Ibis Styles

  • London – Kensington and Chelsea (Borough of) – Ibis Styles Kensington (Fifth Visit)

    London – Kensington and Chelsea (Borough of) – Ibis Styles Kensington (Fifth Visit)

    If my blog had a higher readership then I probably wouldn’t post about this hotel, but it hasn’t, so I will. The reason is that this Ibis Styles is offering continually cheap prices, whereas their fellow Accor hotels are charging more again. It seems they’re keen to fill the hotel, whereas other hotels are trying to stabilise pricing, but I don’t know. Either way, this is what I think is my fifth visit to this hotel and I’m hoping that these lower prices continue.

    I booked a single room, but it was again upgraded to a double room. I’ve still yet to get the same room twice in my game of room bingo that no-one else is going to be interested in. The room isn’t overly large, but it’s clean and comfortable. The bathrooms in this hotel are generally small, but the rooms have been carved out of former residential properties which didn’t used to have shower facilities in every room and space is at a premium.

    The Tiger was the welcome drink I went for (I won’t tut again that the hotel could do more here), which isn’t high on my list of favourites, but it adds some variety to proceedings. There’s a rather more decadent kettle in this room than in the other ones….

    My room was on the third floor which offered some quite decent views, mainly of pigeons flying about.

    The basic breakfast is included and hasn’t much changed over recent weeks, it’s all acceptable given the low room rate. This sort of set-up is quite simple for guests and the hotel, it’s a fair compromise to the whole breakfast arrangement.

    Anyway, although I’ve written about this hotel before and can’t add much, it’s served me well over recent weeks. It’s a short walk from Earl’s Court underground station and is near to numerous shops and restaurants. There’s a 24-hour reception and a bar area which has a basic range of drinks, crisps, noodles and the like. And the staff here have always been friendly, so although I haven’t had any challenging problems for them, I suspect they’d be happy to resolve them.

  • London – Ibis Styles – Kensington (Second Visit)

    London – Ibis Styles – Kensington (Second Visit)

    I stayed at this hotel a couple of weeks ago and thought that for the money, it was entirely reasonable. Clearly, as I booked to come back, and I have another reservation here next week and two friends have now booked the hotel as well. On my last visit, the hotel was clean, although there were elements that suggested to me that things hadn’t been checked, such as an empty shower gel dispensers.

    This time the hotel kindly upgraded me to a family room, which was room 16, the Mozart Room.

    Interesting theming on the inside of the door, Ibis Styles remains my favourite of the Accor brands.

    And the room was absolutely spotless, and I had no reservations here about the cleanliness. The bathroom was also clean, although perhaps needed a little modernisation. However, this was a lovely room, although the view was a little limited. Not that that’s a complaint, it was much better than the room I’d paid for.

    My view that more Accor hotels should offer a craft beer option is unchanged, but I was willingly given the Bud as a welcome drink. And, on this note, the staff members I encountered were friendly, engaging and really welcoming. Customer service here isn’t a problem, it’s a comfortable environment to be in.

    The breakfast bag, with coffee available in the basement as it was before. Perfectly acceptable under the current circumstances.

    And, overall, this proved to be excellent value for the money I paid. Especially since I got a bonus 500 points from Accor (worth €10) and with other discounts, this managed to take the room price to just over £20 including the breakfast. Quite marvellous.

  • London – Ibis Styles – Kensington

    London – Ibis Styles – Kensington

    This is my first stay in an Accor hotel since March, with an offer rate of just over £25 per night including a basic breakfast. I’m not sure that I’ve seen that rate in a relatively central London hotel operated by Accor, so it seemed appropriate to take advantage of it.

    The bar area, located next to reception. I think I encountered four staff members during my stay and I’d say that they were all friendly, welcoming and engaging, so that was rather lovely. Check-in was swift, informative and polite.

    The sign at reception explaining what’s changed. Cleaning is now only offered on the third day and breakfast has been switched to a bag offered at reception. I had guessed this, but it’s perhaps inadequate that Accor don’t make this clear. Accor’s press office says that every hotel offers the same breakfast (I had wanted to ask numerous hotels what breakfasts they were doing, something they’re communicating badly), but this is a complete nonsense and their PR agency does no-one any good by suggesting it is. They didn’t offer the same breakfast before, so why they should be now, I have no idea. Anyway, I digress.

    The wall decoration in the reception area, a really quite nice and decorative map of the local area.

    There’s a Japanese theme to the hotel. I’m not sure why and it seems a bit of a half-effort, but I do like Ibis Styles themes.

    This is the single and small room, a feature of many hotels in the Kensington area of London (and many other areas of the city as well). In terms of cleanliness, it met my expectations, but I saw no evidence of a deep clean for a few reasons, such as the staff hadn’t realised there was nearly no soap left which I’d suspect would be obvious if everything was spotlessly cleaned and checked. But, expectations have to be a little measured given the room price and how many staff they have to clean the rooms. I thought the cleanliness was fine, just not perfect.

    That floating ‘l’ annoyed me. Not in a big way, but just a little bit.

    The breakfast, which remained the same every day other than on my final day when they mixed it all up by swapping the Coco Pops for a Frosties bar. It’s a nice effort, I thought the hotel did fine on this.

    The drinks voucher was offered, the welcome gift wasn’t. In normal times, that is rare for an Ibis Styles, but my expectations were more measured given everything going on.

    There was a choice of what I would considered to be three bloody awful beers and this was the best of a bad lot. It’s fair to say though that most people aren’t as bloody awkward about beer choices as I am (although I can name one). But, having said that, Ibis Styles is meant to be an on-trend brand, it’s time it moved on from rubbish beer like other hotel chains have done. Well, some hotel chains.

    In normal times, this was the breakfast area.

    The coffee machine, alongside spare coffee sachets and tea bags, was kept in action for those who wanted to venture down to the basement.

    So, all told, I thought that the hotel was doing really well. The staff seemed happy, they were engaging and friendly, the hotel public areas were kept clean and there were no noise disturbances. The air conditioning was better than in some hotels, but it never really chilled the room to the temperature that I like (frozen). There’s nothing essential that I thought that needed changing (a better beer selection would please me, but it’s hardly critical), so the value for money was excellent given what I paid.

  • Croydon – Ibis Styles

    Croydon – Ibis Styles

    I’ve stayed here before, so I do know something about this hotel and it’s one I like, albeit it’s a bit quirky. But Ibis Styles are allowed to be quirky. Anyway, this is another post in my growing series of ‘hotels that refunded my non-refundable booking because of the coronavirus’. The hotel is now closed for April when I would have been going and although they might not have been thrilled to refund, they’ve done so and so that’s another location I’ll make sure that I visit in the future to make up for their loss.

  • Bialystok – Ibis Styles

    Bialystok – Ibis Styles

    This has been one of my favourite hotels, although it wasn’t a subtle Ibis Styles, it was an enormous bulk of a building towering over the shopping centre which it’s attached to.

    The view from my room over central Bialystok, which I very much liked. It also had large windows which made gazing out of the view much easier. The air conditioning and room heating worked to my satisfaction and the wi-fi was also fast and efficient.

    A room with a desk and chair, something which certain Ibis room designers would be horrified by. I’m not sure why I booked a twin room, I can only imagine that either it was all that was available, or that I’m an idiot. There was effectively no internal or external noise disturbance, this felt a particularly well constructed building to manage to avoid such noise leakage.

    I thought the water and biscuits were welcome gifts, but they were generally restocked every day, so they might be a standard offering. Anyway, a nice touch.

    Every Ibis Styles has a theme, something I think is a really positive idea, giving lots of design options to play with and giving it an element of uniqueness. I’ve had Ibis Styles focused around the Romans and space, with this hotel going for birds.

    The drinks voucher.

    And the drink I went for. I’m not sure that they had any darker beers, although the staff member had a look for some options and although this was a lighter option, it was something different to Zywiec.

    The hotel provides free coffee and tea at all times, they’re available at a little desk near to the reception area.

    Part of the salad offering at breakfast.

    Fruit.

    They had waffles that guests could make, although I’m not too engaged with that, but these are the toppings for those or for the pancakes, which I’m also not that engaged with…. They did though have a coffee machine which also did some rather excellent hot chocolate.

    And there were cereals to be had as well. The breakfast area was never that busy and it was kept spotlessly clean by the staff. They were a bit overwhelmed on the Saturday and didn’t seem to be restocking food very efficiently, but on the other four days it was all kept fully stocked.

    The prices for this hotel are reasonable, something usually around £35 to £40 per night, although my room was around £27 per night including breakfast as part of an Accor offer. The staff were always friendly, the public areas were clean and it’s a centrally located hotel just a short walk from the city.

  • Croydon – Ibis Styles

    Croydon – Ibis Styles

    I’ve stayed at this hotel before as it’s a useful accommodation option which is located between Gatwick Airport and London. It’s also quite a quirky hotel, a cross between somewhere where clearly money has been spent and where shortcuts have also been taken.

    A sink pedestal which is the wrong shape for the sink and the newly painted ceiling in the bathroom was also badly flaking.

    The room itself though was clean and well presented, with a modern feel to it. The television seemed slightly small, but since I never turn them on, it didn’t make any difference to me. The coffee here is dreadful though, I don’t know where they’ve got their sachets from. I made a cup of coffee and had to immediately pour it down the sink after trying it.

    The welcome drink is generous in terms of the options and this was provided without my needing to ask for it. There was no welcome gift, but these are often missing in Ibis Styles and Ibis Hotels. The check-in process also required me to present ID, which was fine as I had my passport as I was coming back from Spain, but I’m not sure why they were doing this and it concerned me that they’ve been having problems. It’s also the first Accor Hotel in the UK that has sought to check my ID before, a habit they could perhaps abandon or explain.

    There was a choice of Becks or Stella in terms of the beer, both options which are, well, not exactly to my palate. The staff member sat for 75 seconds (yeah, I timed it as I’m dull like that) staring at his phone before he noticed me at the bar.

    The hotel clearly doesn’t have any Becks glasses, as that’s what I ordered and was poured. That’s a mispour, way too much head and no attempt to correct it. But, to be honest, it was more than enough Becks.

    The breakfast was included in the room rate and was entirely adequate. There’s no cooked breakfast, which is fine by me, but there was ham and cheese, along with muffins, pastries, fruit salads and yoghurt. The fruit salads were quite bland, as were some of the pastries, but the ham and cheese was of a decent quality. The hotel staff did get a complaint when I was there that there was no hot option, but taking the price point of the hotel into account, this doesn’t feel unreasonable to me.

    My healthy choices….

    I had a little read of their TripAdvisor reviews as I like a bit of drama.

    “Just left the hotel and I’m so upset needed a nice hot breakfast this morning to come to the restaurant and have hard bread and a little piece of cheese and ham and cereal was not what I needed”

    Do people really get “so upset” about this? Although, actually, since I get grumpy when I’m given a cold chicken bake at Greggs instead of a lovely hot one, I take their point….

    “I didn’t realise the rooms where like a attic the Ceiling was very low. I felt costa-phobic. I asked the reception if I can be moved they said all rooms are booked now. I couldn’t really sleep much as I felt anxious.”

    Costa-phobic? I quite like attic rooms, adds a bit of character, as long I don’t hit my head.

    Overall, I don’t entirely get this hotel, there are some excellent intentions and some mixed service standards from the staff. But, bearing in mind the price point, it’s hard to really complain, especially as the room was clean and the bed was comfortable.

  • Trier – Ibis Styles

    The Ibis Styles in Trier, tucked away in the courtyard of the city’s former Post Office.

    Ibis Styles is part of the Accor chain and I like them because of their informal feel and their almost excessive theming. I say almost, as I really like it, they tend to take it a bit far and it makes for a different kind of visit (see here for Ibis Styles Bremen and Ibis Styles Grudziądz). This hotel is Roman themed, which is appropriate given Trier’s history, and includes a little statue in the room.

    The ceilings are apparently nearly four metres tall, so there’s an inevitable feeling of space and the room is also sizeable in itself.

    That isn’t real stone, but it looks realistic at first look, and there’s more subtle Roman theming with the not insubstantial image of an Emperor looking out onto the room.

    Just in case that’s not enough, this is the image on the bathroom wall. All marvellous, I like it.

    This is the flooring in some of the public areas and it’s realistic since it’s actually carpet.

    My Accor status got me an upgraded room, I think the others are smaller, and this free beer. The hotel doesn’t have its own restaurant, so I didn’t expect anything, but this was a kind gesture.

    The breakfast room was spacious, as it can be just a little tiresome trying to find a seat in some hotels. There were no issues here on any of the three mornings I came for breakfast, all organised and efficient.

    The food quality was decent, lots of peppered salami which pleased me. Good quality rolls and some hot options, of which the bacon was particularly tempting. The breakfast room was clean, tidy and organised, all very relaxing.

    The staff in this hotel were friendly and engaging, doing their best to help. There isn’t coffee or tea in the rooms, but they do have help yourself flasks of it downstairs, which was a popular option for many. The prices were reasonable and the hotel itself seemed spotless to me, a rather remarkable effort. I couldn’t really find any fault of note and I’d stay here again in a visit to Trier….