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Tag: Heathrow

Flights – London Heathrow to Los Angeles (American Airlines)

[I originally posted this in July 2018 about a flight in January 2018, but I’ve reposted it to fix the broken image links]

For a little bit of variety in January 2018, I decided to use American Airlines to get to the United States from London rather than British Airways. They’re still part of Oneworld and I think that there’s some sort of revenue share on the flights, so it wasn’t total disloyalty to British Airways….

American Airlines depart from Terminal 3 at Heathrow and the transfer process from Terminal 5 was easy with numerous airport staff available to help. The welcome desk at American Airlines was exactly that, enormously welcoming and friendly. The staff member asked if I was taking an ex-EU flight (meaning Europe rather than European Union, it’s often a cheaper way to travel, my ticket was from Ireland) which I said I was, before she added that it was becoming increasingly common.

The aircraft felt modern with the economy cabin being clean and well presented. The IFE screen was of a reasonable size given the cabin and I particularly liked the easy to access power to ensure my devices were kept nice and charged. The selection of films and television seemed quite wide ranging with some modern films being available.

It’s not rare now on airlines, but this was the first time that I’ve encountered this on my flights. It was news being fed to the aircraft whilst we were in the air, so I heard about the resignation of a Cabinet Minister.

I was going to America, so I had to have a Dr. Pepper. By “had to have”, I meant that I consider it to be a national drink of the United States, although I suspect most Americans would pick something else.

The main meal of mashed potato on minced meat (that’s not its official name) didn’t look very pretty, but it tasted better than it looked. There was some salad, which seemed superfluous to me, as well as a pleasant cherry crumble cake. The roll tasted American, so it was rather sweet.

There was ice cream handed out during the flight.

I liked the packaging, it looked exciting 🙂

Inside the box was a fajita pepper wrap on one side, and a lemon sponge cake on the other side. Served alongside another Dr. Pepper, it was a perfectly acceptable breakfast.

I liked the entire flight, indeed more than I expected. The service was polite, efficient and fast throughout. I had an aisle seat in a bank of only two seats, which although at the back of the cabin didn’t cause me any problems with noise or disturbances.

There were sufficient washrooms for the number of customers and the environment seemed clean and comfortable. British Airways seem to have had real problems recently keeping their aircraft clean, and American seemed to be more on top of that issue. It all adds to making the flight a little more pleasant.

August 13, 2025
Flights – British Airways (Heathrow T3 to Luxembourg)

[I originally posted this in July 2018, but have reposted it to fix the broken image links]

My morning British Airways flight from Heathrow T3 having safely landed in Luxembourg. The load was a little light across the aircraft and the new boarding by group operated by BA was efficiently managed.

This is the breakfast on Club Europe, which as I’ve commented on before is what I think is the weakest meal that BA serve. It’s excessively salty for my taste (and I like salt….) and sits in a pool of grease, but I’m sure that it’s not an unpopular product. It’s a shame that they don’t offer the cold meats selection as an alternative though.

One minor thing which a few crew do is ask customers if they want tea or coffee when they serve the breakfast. It threw one customer, who wanted an orange juice, but thought that their selection was limited to tea or coffee. That promptly threw the crew’s service slightly as customers they’d already served then ordered additional drinks.

Indeed, the service on this flight was about as minimal as the crew could get away with, never asking if customers wanted anything else and never really being pro-active. Fortunately I’m pro-active in asking for more orange juice…. There were two crew to deal with a very light Club Europe cabin, which was just four rows and that was only half-filled.

Another problem I keep noticing on BA flights isn’t exactly a serious issue, but their cleaning crews even in their home base rarely seem to be able to check the seat pockets in the time they have. There are routinely things left in seat pockets from previous customers. Ryanair resolved this by removing seat pockets, creating a handy compromise of preventing customers from leaving things in them.

Although Club Europe customers can order from this BOB (buy-on-board) menu, it’s designed for Euro Traveller customers. Alex Cruz removed free food and drink from the Euro Traveller cabin and replaced it with this effort, operated by Bidvest. Most of the food is supplied by Marks & Spencer and the quality seems reasonable, not that I’ve ever ordered from it.

The sandwiches selection on the BOB menu.

One of the little illogicalities about the BOB menu is that the coffees that are served in Euro Traveller are much better than the ones in Club Europe. The Bidvest selection have the coffees which have in-built filters and there’s some attempt at selling branded products. The Club Europe coffees are the standard BA filter coffee efforts, and they’re not exactly a taste sensation.

The beer selection on the BOB menu.

So, another efficient flight which took just 55 minutes to get from Heathrow T3 to Luxembourg. BA continue with their strongest point though, which is to be inconsistent with their customer service.

August 1, 2025
Bucharest Trip – Day 0 : Ibis Heathrow

As mentioned in my previous post, I had walked to the Heathrow Ibis and this is one of my favourite of the hotels on the Bath Road and I’ve stayed there numerous times before. There was a friendly welcome from the team member at reception and the atmosphere felt suitably warm and inviting. I was told that I had been given a room upgrade, which was very kind, and I guessed that this wouldn’t actually be a better room, but just a better located room. That’s realistically the best that a hotel can do when every room is the same design. Although I suppose that they could have put a little mountain of crisps in the room for me by way of an upgrade, but perhaps that’s not for everyone. The team member also asked if I’d like a free late checkout, but given my morning flight that wasn’t needed although it’s kind to ask.

I went for a pint of Goose Island Midway as my welcome drink. I might have mentioned that I have something of a passion for Goose Island, including visiting their Chicago brewery last year. I accept that Midway isn’t exactly the Bourbon County Stout that they brew, but there we go.

I approve that they local the musical instruments up to prevent unnecessary noise from musically untalented guests.

I’ve never actually eaten at this hotel, other than when the breakfast was included as part of the deal, but I merrily take photos of the food options that are on offer.

As I don’t get out much, I was surprised and delighted to get exactly the same room as when I stayed in the hotel for three days earlier on in the year. I like patterns in life and there seems something reassuring in repetition, especially with the never ending change that travel brings. I should definitely get out more as I suspect that I might have overthought that. Anyway, it was a peaceful night’s stay, not least as I was on the top floor in the corner, something I’d agree is an upgrade.

Also, I forgot to take a photo of the room, so I’ve used the one from earlier in the year. I’ve just found some more missing posts from this blog, something else I’ll have to fix along with the missing images. Bloody thing.

At this moment I heard from Susanna, Bev and Thim. They were all safely at Stansted Airport, and I was reassured that Thim was there with them since last time Susanna and Bev were left along at Stansted Airport they got drunk and missed their flight in some sort of drunken stupor. I’m pleased to report that this incident didn’t happen again. Their flight, two hours before mine, left without any issues other than Thim wasn’t thrilled and delighted with the leg room situation which he was encountering.

I decided to cut it very fine in terms of leaving for the airport, which meant that I departed the hotel just 2 hours 30 minutes before the flight. Razor thin I tell, razor thin timing. I’m not sure I’ve ever risked it quite that much before, although I accept that I am very risk averse with travel arrangements.

November 11, 2023
2022 US Trip – Day 32 (British Airways Flight from Dublin to Heathrow T5)
This was the last day of my little trip home and I had chance to pop into the airport lounge at Dublin. This is a different one to where I was before going to the United States, I was off in Terminal 2 at the Aer Lingus lounge then. I’ve written about this Dublin lounge before, so won’t repeat that. I was fortunate to get a seat though, it was at near capacity when I got there and didn’t really let up. It’s an odd shaped lounge and they really need a bigger facility, but it was an entirely satisfactory place to spend three hours.

It had just turned midday, so having a farewell to Ireland Guinness seemed sensible.

Mine was the 15:20 flight and one of the gate staff made an incorrect announcement of the gate number which caused some people to get up and move. I hovered between the two gates thinking that this was far from ideal. I didn’t intend to miss a flight at this stage of the trip.

I had worked out that the flight could be three hours late and I would still be able to get my train home to Norwich. Above that I’d miss it, but I’d either get EU261 compensation or at least a duty of care if it was weather related. I think it transpired that the flight was about eight minutes late so I hadn’t needed to pre-worry.

Ready to battle the rain for one final time in Ireland.

No airbridge in Dublin. This was the tenth and final flight of this trip, along with the twelve or so rail trips I took in the United States. It’s aircraft Airbus A320 G-TTNS and for my own interest only, I hadn’t been on this aircraft before but that’s not surprising as they only took delivery of it on 1 October 2022 and this flight was on 19 October 2022. It’s one of the newest aircraft that I’ve been on I think.

It’s a short flight and it was entirely unremarkable, with the crew being the usual friendly and helpful sort. I was given water and crisps, but I saved them until I was sitting at London Liverpool Street waiting for my train.

Boarding the underground to cross London on the Piccadilly Line, which is always much less exciting when coming back from a trip rather than getting there.

I was able to get a seat.
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December 30, 2022
2022 US Trip – Day 30 (British Airways Flight from Newark to Heathrow T5)

After an entertaining couple of hours in the British Airways Galleries lounge in Newark, I then walked the short distance to the gate, an earlier flight than I had been anticipating. I was very impressed with how BA handled this, they made it easy not just to change flights but also to ensure that my seat reservations were carried over.

I don’t like the seats on this Boeing 777-300 aircraft, they’re too narrow for me. However, I was in an exit row on the aisle, which is my favourite, meaning that I did have plenty of space. The three seats were all taken, but I was fortunate that the person sitting next to me didn’t veer into my space once.

The crew members on this flight were exceptional, making an effort to build rapport with customers where they felt appropriate and being ever present. I’m rarely disappointed with the friendliness and engagement of BA crew, with the pilot making chirpy and positive announcements.

It’s fair to say that I had enough leg room.

The first drinks round took place around one hour after take-off and the crew member seemed pleased that I asked for Brewdog Jet Stream by name, so she gave me both cans on her trolley.

The crew member didn’t let me down with the Brewdog beer, she remembered me from before and pro-actively asked “would you like another Brewdog beer?”, which of course I did. So she went off on a mission and came back with another four cans, two raided from a different cabin, the other two from the trolley on the other side of the aisle. Apologies if anyone else wanted Brewdog Jet Stream, but the crew member was wonderfully hoarding them up for me. Incidentally, that’s the film Belfast on the IFE, a story about the violence in Northern Ireland during The Troubles.

Onto the food, these meals are catered in the United States and it all entirely met my expectations. I can’t quite remember what sort of chicken dish this was (and I probably wasn’t entirely sure at the time), but it tasted better than it perhaps looks. It comes with a couscous starter, a chocolate dessert and then some cheese and crackers. For an economy flight, which cost me just £220 or so return, I felt I had received excellent value for money with this whole arrangement.

I then thought I’d have a nap after enjoying the heap of Brewdog Jet Stream cans that they had given me.

I admit this wasn’t to my taste, the breakfast option was a cheese bagel or a cheese bagel with turkey. Very innovative. I don’t like the smell of certain melted cheeses and unfortunately this went into the bin, as seemingly did many of those given to other passengers. I rarely eat the breakfast options on aircraft as they’re not often appealing to me, but BA seem to want to provide some sort of hot option. It’s a shame they didn’t have a cold option of just a cereal bar or something, it’d likely be cheaper for them and lead to less waste.

I had a two hour connection before my flight to Dublin, but there was a long delay disembarking and then it was a bus to the gate which all took up time. I was moderately disappointed that this was all eating into, well, my eating time in the BA lounge, and I was partly wondering whether I might be able to miss my flight to Dublin and get a later one since I was in no hurry.

Still my favourite airline, although American Airlines aren’t far behind. Who needs Emirates and Qatar?

And off we go to Heathrow T5, where I’ll pick up my flight to Dublin in my next post.

December 30, 2022
2022 US Trip – Day 2 (Terminal 2 to 3 at Heathrow Airport and a Quick Couple of Lounge Visits)

I don’t often do much transiting at Heathrow, but today I was going from Terminal 2 where my Aer Lingus flight landed to Terminal 3 where my American Airlines flight was departing. I had four hours or so deliberately in the schedule when planning this (so that I could enjoy the lounges), and despite the potential delays from the Queen’s funeral, that schedule worked out.

Here’s the transfer bus stop within T2 with a sign saying that there are regular buses every ten minutes. Anyway, 24 minutes later the bus arrived. Another couple were getting edgy as their flight was quite close in terms of time, whereas I was losing lounge time. Obviously mine was the most important situation that needed resolving, but I didn’t say anything.

Wooo, here comes the bus. The process was all quick from there, with another security check required because that’s what UK airports do, but there was a minimal delay with that and I was through and into the lounges within fifteen minutes of that bus setting off.

I do take decadent photos to surprise and delight readers…. This is one of the bathroom units at Cathay Pacific, which also has shower facilities. Note all the complimentary stuff in the little boxes, but I decided to just take the toothpaste as I’ve decided to keep my bag as light as possible during this trip. Fully refreshed, it was time for food.

I’ve written about the T3 lounges many times before on this blog, so a search will help any readers wanting to read my previous missives. In short, Oneworld status passengers can use the BA, American Airlines, Cathay Pacific and Qantas lounges regardless of which Oneworld airline they are travelling with, although the American Airlines one is currently closed. This is the menu from the Cathay Pacific lounge, where food is cooked to order, although there’s a self-service British section as well.

I went for the BBQ fried pork rice although with my regular order of the Mix Dimsum basket. As ever, it was delicious, as was the Guinness which is the first time I’ve seen that in this lounge.

I then rushed off (there’s no time to waste on days such as this) to the Qantas lounge as I’m just a little obsessed with their salt and pepper squid, but here’s the rest of the menu options. I’m not travelling next year so will lose my silver Oneworld status, but I’ll likely be getting it back soon enough in 2024 as I can’t miss out on the delights of menus like this. Yes, there’s more to life than this, but this is a bloody useful contribution to it.

Beautiful, melt in the mouth stuff…..

I remained in the Qantas lounge until it was time for my flight and I was slightly surprised to see that the majority of everyone there was watching the build-up to the Queen’s funeral on the lounge’s TVs. By nature of the lounge, most of the people there seemed to be Australian and some people had built themselves almost like little nests packed with food and drink where they could watch proceedings from. It was a reminder to me of the level of interest that people around the world have in the life and work of Queen Elizabeth II.

It was a lovely few hours, but I had a plane to New York to catch…..

September 21, 2022
2022 US Trip – Day 2 (American Airlines Flight from Heathrow T3 to JFK T8)

Suitably refreshed after visits to the Qantas and Cathay Pacific lounges, it was time to board the American Airlines flight from Heathrow T3 to JFK T8. See, I did tell readers that this trip would eventually get to the US! There was strict adherence to boarding by groups, despite the best efforts of some passengers to try and get on earlier than the group number on their ticket. The staff member said “group 3 now and anyone from groups 1 and 2 yet to board” and a passenger said to her “does that include group 8?” to which she replied that no it didn’t. Boarding was sluggish though, the flight departed 45 minutes late given the slow boarding and stowing of bags.

I had a bulkhead seat which gave me plenty of space and legroom. The aircraft was a Boeing 777-300, registration N722AN, which has been operated by American Airlines since they acquired it new in 2013. I was happy with this seat which I had been able to book for free before the flight, it felt comfortable on what was an entirely full flight. Apparently there was just one empty seat on the flight and that was someone at the airport who had cleared security but gone missing. I could hear the crew member say that he was likely asleep in a lounge and that it was too late to get anyone on stand-by onto the aircraft to replace him. With American Airlines, you can see how many people are on stand-by for each class and they got nearly everyone on board.

Legroom on the other seats looked manageable, but not entirely comfortable, especially if someone reclined into that space. I didn’t have to worry about that issue fortunately and I think the person behind with child was likely relieved that I didn’t recline either.

I didn’t use the in-flight entertainment as not much seemed particularly interesting, despite their claims of hundreds of hours of content with something for every taste. I did though watch an episode of the US version of The Office before getting bored and reverting back to podcasts.

The main meal service, I went for the chicken, green beans and starch option, although I was puzzled as to what that starch was. There was also a salad with dressing, a roll, crackers with cheese and then a carrot cake. I thought it was entirely satisfactory, nothing exceptional and the starch didn’t sound overly appetising, but it all tasted OK and it kept me amused for fifteen minutes or so.

I went for American Airlines over British Airways as they offer Dr. Pepper and have air vents. Simple things and simple minds….

In between naps, I went for Sprite as I managed to run them out of Dr. Pepper. I had quite a lot of little naps during my flight. Fortunately, there were power points on board so I had everything fully charged, and still had chance to lend the charger to my neighbour (on the plane, not in Norwich) as they couldn’t get theirs to work.

The personable crew member came to offer everyone an ice cream, mentioning to give it twenty minutes as it was so hard. He took a long time getting through the cabin as he kept talking to passengers, I got the impression that he rather liked his job, or he certainly looked like he did judging by his interactions. Indeed, all of the American Airlines crew were friendly, informal and they seemed to work well as a team, it give a positive ambience to the arrangements.

The breakfast options were beef or vegetarian pockets. Everyone else seemed to be going for the vegetarian one, but I was brave and went for beef and the crew member commented on my bravery. Not the most encouraging thing to say after ordering a meal, but the food was fine, although it was mostly pocket and not much beef.

A little girl came to talk to me as she wanted to look at my phone and see photos of my children. After checking her parents were content with this plan, which they were as they were trying to deal with a crying young baby, I checked she would be satisfied just with photos of a friend’s children. She was and we then went through hundreds of photos of Liam’s children who she decided that she liked. She thought Liam’s girl was her favourite as she looked the naughtiest.

The problem with airbridges is that it makes it hard to take photos, as opposed to when passengers are allowed to walk down steps. Anyway, the aircraft is in the photo to the left and that’ll have to do. There were a ridiculous 45 minute wait on the ground to get a stand, before another ninety minute wait at border control. They didn’t try any interrogation on this occasion, the officer just checked if I was in the US for tourism or business. I remember when a border control agent asked me a few years ago if I believed in the JFK rumours that he was killed by the secret service, which is quite a tricky question to know how to answer when arriving tired into a new country.

Anyway, the flight had made good time and there were no delays to the services I had taken during the time because of the Queen’s funeral which was potentially going to impact operations at Heathrow. It had been a good day.

This is terminal 8 where American Airlines and British Airways are combining operations, after many years for BA at Terminal 7. There’s a fair chunk of construction work going on at the moment and there’s going to be one large Oneworld lounge, albeit separated into three sections depending on class (of the flight, not of the individual) and loyalty scheme status. This model is likely to become more common I suspect, it feels odd that there are four Oneworld lounges at Heathrow T3, much as I like that situation.

September 21, 2022
2022 US Trip – Day 1 (BA Flight from Heathrow to Dublin)

The sun shines through the terminal windows at T5 lighting up the delights of Gate A9, which was fortunately not the bus gate (which is A10). The boarding process was all orderly and no-one stood in front of the queueing area, which made things much easier for the staff. Although the flight is to Dublin, this is effectively a domestic flight for purposes of border security, the staff don’t need to check passports at the gate, it’s just a photo image they take and that’s an automated process.

I boarded early, but the flight transpired to be relatively busy. It’s aircraft G-EUOF, an Airbus A319 which British Airways have had since October 2001. They really get their money’s worth from these aircraft, it’s doing six flights today, from Geneva to Heathrow, from Heathrow to Dublin, from Dublin to Heathrow, from Heathrow to Madrid, from Madrid to Heathrow and from Heathrow to Amsterdam.

My exit row seat, with the middle seat not being filled on the flight. I fell asleep soon after boarding, fortunately waking just as they handed out the water and cereal bar (which are still in my bag) before having another little sleep. Very restful. This is the big advantage in British Airways over Ryanair or WizzAir, who bang and clank down the aisle trying to sell things. It’s not the fault of the hard-working crew at these airlines, just the model in which they have to work. It was the usual professionally operated flight, the pilots were reassuring and gave useful announcements, whilst the crew were endlessly polite and efficient.

Safely in Dublin, arriving around five minutes early.

There are only six Play aircraft, the relatively new budget airline which operates from Iceland.

The border control process at Dublin is easy for UK passport holders. They do no checks on the passport on their computers, they just check that it’s a UK passport and that the image looks like the passenger in front of them. I think I was at the desk for around three seconds, it was almost as good as being in Schengen, not that that’s looking likely for the UK in the next few decades.

September 20, 2022
2022 US Trip – Day 2 (Aer Lingus Flight from Dublin Terminal 2 to London Heathrow Terminal 2)

As is just about visible for anyone zooming into the image to look at the screen, I arrived at the gate at 05:29 for my 06:30 flight. I left the lounge at 05:28 thinking it might take twenty minutes to get to the gate. It didn’t. I refuse to ever be realistic in case the one time that I’m not, I’ll be delayed somehow en route and miss my flight.

Here’s the Aer Lingus flight having landed into Heathrow T2, as I couldn’t get a photo in Dublin. The aircraft was at capacity and I boarded towards the end (no status with Aer Lingus) which didn’t much matter as I had an aisle seat. Nothing is provided free of charge on Aer Lingus in terms of refreshments, but there is a trolley going around selling food and drink. I can’t add much detail to the flight since I was asleep for the entirety of it, but I’m sure it was lovely.

For reference (more mine than anyone else), this was an A320, registration EI-DVE, which Aer Lingus have operated since they acquired in new in 2007.

It felt appropriate to land at Heathrow T2 on the day of the Queen’s funeral, as this is the Queen’s Terminal. Despite dire warnings from Aer Lingus about delays on the day of the funeral, including trying to get me to change my flight, everything went to clockwork in terms of the flights. Although to be fair to Aer Lingus, they did have to cancel some of their flights later on during the day, so the situation probably felt quite fluid last week.

September 20, 2022
2022 US Trip – Day 1 (BA Galleries South Lounge Heathrow T5)

Liam’s impressive timing meant that I got to the airport at a perfect time, not too early (my usual style) and not too late (his usual style). I arrived at the Heathrow T5 BA lounge complex at 04:59, one minute before it opened. Very handy.

I was the first person into Galleries South lounge, that’s never happened before. I can’t claim it’s something that I should get a badge for, but it did let me get some photos without other passengers cluttering them up. This is the main food area in this photo where they were laying out breakfast.

One of the seating areas, this one is just behind where passengers enter the lounge. These lounges do sprawl and there are three of these Galleries Lounges for BA customers at T5, two in the main terminal and one at B Gates (plus the First Class Lounge and the Concorde Room, which are too decadent for me).

The seating area at the end of the lounge which overlooks south security, with the cinema room off to the right.

And my favourite seating area, high chairs and power points, very convenient for my laptop arrangement.

Another photo at the back of the lounge. You used to be able to overlook security until they put that sea of grey over the windows, which is understandable, but I did used to like watching it.

One of the coffee stations and sets of beer fridges, where I was pleased to see that Brewdog Jet Stream was available. I had a few espressos to wake me up, although I’m not sure that they worked that well.

The cinema room.

I only had one beer as it was a bit early. I was pleased to see that the lounge had burnt the bacon, which is good as that’s just how I like it. Those sausage patties are very moreish as well. The BA food offering has definitely improved recently at this lounge (and non burnt bacon was also available).

Some healthy eating. Along with some grapes.

Anyway, my three hours in the lounge was very productive, although I was a little sleepy. The lounge was starting to get very busy when I left, so I was pleased with my timing.

I’ve photographed this before, but it’s just an iconic image and so I thought I’d have another image of it.

September 18, 2022