For a little bit of variety in January 2018, I decided to use American Airlines to get to the United States from London rather than British Airways. They’re still part of Oneworld and I think that there’s some sort of revenue share on the flights, so it wasn’t total disloyalty to British Airways….
American Airlines depart from Terminal 3 at Heathrow and the transfer process from Terminal 5 was easy with numerous airport staff available to help. The welcome desk at American Airlines was exactly that, enormously welcoming and friendly. The staff member asked if I was taking an ex-EU flight (meaning Europe rather than European Union, it’s often a cheaper way to travel, my ticket was from Ireland) which I said I was, before she added that it was becoming increasingly common.
The aircraft felt modern with the economy cabin being clean and well presented. The IFE screen was of a reasonable size given the cabin and I particularly liked the easy to access power to ensure my devices were kept nice and charged. The selection of films and television seemed quite wide ranging with some modern films being available.
It’s not rare now on airlines, but this was the first time that I’ve encountered this on my flights. It was news being fed to the aircraft whilst we were in the air, so I heard about the resignation of a Cabinet Minister.
I was going to America, so I had to have a Dr. Pepper. By “had to have”, I meant that I consider it to be a national drink of the United States, although I suspect most Americans would pick something else.
The main meal of mashed potato on minced meat (that’s not its official name) didn’t look very pretty, but it tasted better than it looked. There was some salad, which seemed superfluous to me, as well as a pleasant cherry crumble cake. The roll tasted American, so it was rather sweet.
There was ice cream handed out during the flight.
I liked the packaging, it looked exciting 🙂
Inside the box was a fajita pepper wrap on one side, and a lemon sponge cake on the other side. Served alongside another Dr. Pepper, it was a perfectly acceptable breakfast.
I liked the entire flight, indeed more than I expected. The service was polite, efficient and fast throughout. I had an aisle seat in a bank of only two seats, which although at the back of the cabin didn’t cause me any problems with noise or disturbances.
There were sufficient washrooms for the number of customers and the environment seemed clean and comfortable. British Airways seem to have had real problems recently keeping their aircraft clean, and American seemed to be more on top of that issue. It all adds to making the flight a little more pleasant.