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Tag: Heathrow T3

2022 US Trip – Day 2 (Terminal 2 to 3 at Heathrow Airport and a Quick Couple of Lounge Visits)

I don’t often do much transiting at Heathrow, but today I was going from Terminal 2 where my Aer Lingus flight landed to Terminal 3 where my American Airlines flight was departing. I had four hours or so deliberately in the schedule when planning this (so that I could enjoy the lounges), and despite the potential delays from the Queen’s funeral, that schedule worked out.

Here’s the transfer bus stop within T2 with a sign saying that there are regular buses every ten minutes. Anyway, 24 minutes later the bus arrived. Another couple were getting edgy as their flight was quite close in terms of time, whereas I was losing lounge time. Obviously mine was the most important situation that needed resolving, but I didn’t say anything.

Wooo, here comes the bus. The process was all quick from there, with another security check required because that’s what UK airports do, but there was a minimal delay with that and I was through and into the lounges within fifteen minutes of that bus setting off.

I do take decadent photos to surprise and delight readers…. This is one of the bathroom units at Cathay Pacific, which also has shower facilities. Note all the complimentary stuff in the little boxes, but I decided to just take the toothpaste as I’ve decided to keep my bag as light as possible during this trip. Fully refreshed, it was time for food.

I’ve written about the T3 lounges many times before on this blog, so a search will help any readers wanting to read my previous missives. In short, Oneworld status passengers can use the BA, American Airlines, Cathay Pacific and Qantas lounges regardless of which Oneworld airline they are travelling with, although the American Airlines one is currently closed. This is the menu from the Cathay Pacific lounge, where food is cooked to order, although there’s a self-service British section as well.

I went for the BBQ fried pork rice although with my regular order of the Mix Dimsum basket. As ever, it was delicious, as was the Guinness which is the first time I’ve seen that in this lounge.

I then rushed off (there’s no time to waste on days such as this) to the Qantas lounge as I’m just a little obsessed with their salt and pepper squid, but here’s the rest of the menu options. I’m not travelling next year so will lose my silver Oneworld status, but I’ll likely be getting it back soon enough in 2024 as I can’t miss out on the delights of menus like this. Yes, there’s more to life than this, but this is a bloody useful contribution to it.

Beautiful, melt in the mouth stuff…..

I remained in the Qantas lounge until it was time for my flight and I was slightly surprised to see that the majority of everyone there was watching the build-up to the Queen’s funeral on the lounge’s TVs. By nature of the lounge, most of the people there seemed to be Australian and some people had built themselves almost like little nests packed with food and drink where they could watch proceedings from. It was a reminder to me of the level of interest that people around the world have in the life and work of Queen Elizabeth II.

It was a lovely few hours, but I had a plane to New York to catch…..

September 21, 2022
2022 US Trip – Day 2 (American Airlines Flight from Heathrow T3 to JFK T8)

Suitably refreshed after visits to the Qantas and Cathay Pacific lounges, it was time to board the American Airlines flight from Heathrow T3 to JFK T8. See, I did tell readers that this trip would eventually get to the US! There was strict adherence to boarding by groups, despite the best efforts of some passengers to try and get on earlier than the group number on their ticket. The staff member said “group 3 now and anyone from groups 1 and 2 yet to board” and a passenger said to her “does that include group 8?” to which she replied that no it didn’t. Boarding was sluggish though, the flight departed 45 minutes late given the slow boarding and stowing of bags.

I had a bulkhead seat which gave me plenty of space and legroom. The aircraft was a Boeing 777-300, registration N722AN, which has been operated by American Airlines since they acquired it new in 2013. I was happy with this seat which I had been able to book for free before the flight, it felt comfortable on what was an entirely full flight. Apparently there was just one empty seat on the flight and that was someone at the airport who had cleared security but gone missing. I could hear the crew member say that he was likely asleep in a lounge and that it was too late to get anyone on stand-by onto the aircraft to replace him. With American Airlines, you can see how many people are on stand-by for each class and they got nearly everyone on board.

Legroom on the other seats looked manageable, but not entirely comfortable, especially if someone reclined into that space. I didn’t have to worry about that issue fortunately and I think the person behind with child was likely relieved that I didn’t recline either.

I didn’t use the in-flight entertainment as not much seemed particularly interesting, despite their claims of hundreds of hours of content with something for every taste. I did though watch an episode of the US version of The Office before getting bored and reverting back to podcasts.

The main meal service, I went for the chicken, green beans and starch option, although I was puzzled as to what that starch was. There was also a salad with dressing, a roll, crackers with cheese and then a carrot cake. I thought it was entirely satisfactory, nothing exceptional and the starch didn’t sound overly appetising, but it all tasted OK and it kept me amused for fifteen minutes or so.

I went for American Airlines over British Airways as they offer Dr. Pepper and have air vents. Simple things and simple minds….

In between naps, I went for Sprite as I managed to run them out of Dr. Pepper. I had quite a lot of little naps during my flight. Fortunately, there were power points on board so I had everything fully charged, and still had chance to lend the charger to my neighbour (on the plane, not in Norwich) as they couldn’t get theirs to work.

The personable crew member came to offer everyone an ice cream, mentioning to give it twenty minutes as it was so hard. He took a long time getting through the cabin as he kept talking to passengers, I got the impression that he rather liked his job, or he certainly looked like he did judging by his interactions. Indeed, all of the American Airlines crew were friendly, informal and they seemed to work well as a team, it give a positive ambience to the arrangements.

The breakfast options were beef or vegetarian pockets. Everyone else seemed to be going for the vegetarian one, but I was brave and went for beef and the crew member commented on my bravery. Not the most encouraging thing to say after ordering a meal, but the food was fine, although it was mostly pocket and not much beef.

A little girl came to talk to me as she wanted to look at my phone and see photos of my children. After checking her parents were content with this plan, which they were as they were trying to deal with a crying young baby, I checked she would be satisfied just with photos of a friend’s children. She was and we then went through hundreds of photos of Liam’s children who she decided that she liked. She thought Liam’s girl was her favourite as she looked the naughtiest.

The problem with airbridges is that it makes it hard to take photos, as opposed to when passengers are allowed to walk down steps. Anyway, the aircraft is in the photo to the left and that’ll have to do. There were a ridiculous 45 minute wait on the ground to get a stand, before another ninety minute wait at border control. They didn’t try any interrogation on this occasion, the officer just checked if I was in the US for tourism or business. I remember when a border control agent asked me a few years ago if I believed in the JFK rumours that he was killed by the secret service, which is quite a tricky question to know how to answer when arriving tired into a new country.

Anyway, the flight had made good time and there were no delays to the services I had taken during the time because of the Queen’s funeral which was potentially going to impact operations at Heathrow. It had been a good day.

This is terminal 8 where American Airlines and British Airways are combining operations, after many years for BA at Terminal 7. There’s a fair chunk of construction work going on at the moment and there’s going to be one large Oneworld lounge, albeit separated into three sections depending on class (of the flight, not of the individual) and loyalty scheme status. This model is likely to become more common I suspect, it feels odd that there are four Oneworld lounges at Heathrow T3, much as I like that situation.

September 21, 2022
Thursday : From Prague Airport, Walk Across London at Night and Back to Norwich

Carrying on from the previous post, this is now late Wednesday evening. After a hot day of public transporting around Prague, I arrived four hours early at the airport, ready for my 21:15 flight back to London Heathrow with British Airways, albeit operated by Finnair.

The security process at Prague Airport is just before boarding, so I was able to get to the Mastercard Lounge quickly and without delay. The staff member politely mentioned that entry was only allowed two hours before my flight, but then she asked who I was flying with and when I said British Airways, she said I could enter immediately. I don’t know whether BA offer a higher rate than lounge pass schemes such as Priority Pass, but I was very appreciative.

I was here a few months ago with Richard, but that was a morning flight and this was one of the last flights of the day, so there was a different feel to the arrangements. It was all clean and organised, there’s a self-serve soft drinks machine, snacks in the fridges and self-pour alcohol. They had a separate beer fridge with a couple of choices in it, nothing exceptional, but perfectly acceptable given it was free. I’m not at all picky when stuff is free, I’ve noticed I’m more inadvertently generous on Untappd. Nathan would no doubt tut at my lack of consistency….

The two hot options were pasta and chicken drumsticks. It seemed an odd choice for a lounge, as the chicken was a little greasy and they were going to end up with bones dotted around the place on places. However, I wasn’t let down with the taste of the chicken, although the pasta was a bit bland.

The food menu and the meat platters were rather lovely.

It’s a relatively large lounge, although it wasn’t particularly busy when I was there. They have very few power outlets, although I was fortunate to find one as I did need my devices fully charged given that I might not get chance later on. They had views over the runways, although no power points in those areas of seating. They also have unlimited popcorn…..

The seating was comfortable, it was practical for those with laptops and the like, although there were some more comfortable chairs for people who prefer just to relax and not always sit and stare at a screen as I seem to.

The flight was showing as delayed by one hour, but after three hours in the lounge I thought that was enough, so I meandered over to the gate. There was plenty of seating available, with a few power points dotted around.

The boarding process was efficient and customers were called in group order.

There’s the Finnair aircraft, which BA are wet leasing as they seem to have managed to not have enough of their own, a situation which seems far from ideal.

And as it was the Finnair aircraft, I opted for my favourite seat with lots of legroom.

Excellent crew again, although the Finnair cabin crew nearly always seem very professional and personable. I had the entire row of three exit row seats to myself. Whilst I was in the lounge, I had received a message from British Airways saying that there would be no catering on board the flight due to operational reasons. I had another chicken drumstick to fill me up in case there was no mini bags of crisps and water on board. It transpired they had water, but no crisps, which I could manage without, although I’m not sure that the Club Europe passengers would have been quite so impressed as they get meals provided. The crew said that the catering lorry couldn’t reach the aircraft due to a crash at Heathrow, which meant that they didn’t have their food either, so they were wondering where they could eat at nearly midnight at Heathrow.

We arrived into C Gates of London Heathrow about thirty minutes late, although I was in no rush. It’s not ideal to be at C Gates usually, as it’s quite a walk as the internal trains don’t run when it’s close to midnight. But I was in no rush and I like walking.

The UK border was moderately busy, but their automated machines were rejecting a lot of people, including myself, which meant a bit of a queue as there weren’t many border control officers. They were doing some quite detailed checks on some people entering the country, but I was waved through after a cursory check of my passport. I tried to look and act as British as I could in case they thought I pinched someone else’s passport or something.

As my flight was arriving late, I decided against a hotel in London, which at the moment are ridiculously priced compared to what they were. I had a great idea of just getting the 06:00 train from London to Norwich, which was £10, and getting the night bus from Heathrow into central London. That meant I wanted my devices fully charged, so this was the arrangement I set-up for myself, I found the chair and moved it towards the power points and refused to leave (not that anyone asked me to) until everything had full battery. This travel isn’t as easy as people think when there’s a fear of devices without power….

The arrivals floor at Heathrow T5, not very busy at night. For anyone who wants to stay the night at the terminal, it’d be on this level, they remove people from the departures floor. It’s not particularly comfortable, but there’s power, wifi, toilets and I think one of the shops stays open overnight.

I was pleased that the weather was overcast and not too hot.

Heathrow still have no date of when pedestrians can walk into the terminal, something they’ve currently banned from doing, although cyclists can cycle in from next year when the tunnel reopens. The free travel zone has been scrapped and they’ve introduced this new drop-off fee, all adding to the expense for many people. But, Heathrow have shareholders who need cash…..

I’ve never caught the night bus N9, but it’s a bargain really at £1.65 to get from London Heathrow to Trafalgar Square.

The bus timetable if anyone should want it, but the services are regular throughout the night and it’s an 85 minute journey from one end to the other.

On time and not very busy.

The passengers who boarded were just using the bus to get to T3, so I was on my own on the bus for a while after that. Well, with the driver obviously as I’m not sure what my bus driving is like…. (although, I have driven a bus without incident when the driver let me near Cromer, but I’m not sure that was entirely within the rules so I best not go too far down that line). It was a very peaceful journey and it’s actually really quite nice to be able to watch the city go by without stopping at literally every bus stop. There was a mixture of night workers coming back from work, going to work, some early morning commuters, party-goers and travellers.

Sad to see the Admiralty pub like this, certainly different to the last time I was in it a few months ago.

The pub was badly damaged by fire a couple of weeks ago and it looks very serious in terms of the repairs that will be needed.

It was gone 03:00 by this time and I was surprised just how many people were still around Nelson’s Column and Trafalgar Square. It all felt safe and non-threatening, although I was careful taking photos as I didn’t want any mugging incidents.

The Royal Courts of Justice. I had intended to pop into the 24 hour McDonald’s on the Strand to kill an hour, but it was at near capacity and I didn’t want all that raucous noise and party excess. I’m over 30 now and can’t be dealing with that.

St. Paul’s Cathedral and it was a real treat to walk across the city when it’s so quiet, it feels like such a different place. Buses still shuttle around the city, so it seems alive and energetic, but yet with a sense of calm.

The Royal Exchange.

It took me around 40 minutes to walk across London, so I arrived at London Liverpool Street at 03:45. I’ve never seen the railway station all locked up, but the side entrance to McDonald’s was open so I thought that I’d get a little snack.

Back in the day, there used to be seating in this McDonald’s, but this is it now, just self-ordering kiosks. They were all switched off and I wasn’t sure what to do, but a security guard came up when I looked confused and got a crew member to come and take my order at the counter.

McDonald’s probably wondered what they’d do with the £1.80 I gave them for two burgers….. But just as I had finished, the gates of London Liverpool Street railway station swung open at 04:00.

It’s not often the concourse is so quiet.

By now it was 04:02 and the first train out is at 04:40 to Stansted Airport, which is where most of the waiting passengers were heading I think.

It’s very hard to get a photo of this statue as there’s often rubbish on or around it, and it’s also used as a seat or somewhere to lean against. I don’t entirely like this sculpture here, it’s not prominent enough and I hope they can rearrange things a bit. Note the uncomfortable seating behind it designed to avoid anyone homeless sitting on it.

Für Das Kind, or For the Children, designed by Flor Kent, which I’ve written about before.

I sat down for an hour in view of where the new Greggs will be opening soon.

There was nearly no-one around after the first train to Stansted Airport had gone.

I was pleased to see that this wasn’t the Stansted Express with no tables.

This wasn’t a busy service at all. I managed to fall asleep as soon as the train departed, but was conscious that the train guard was checking tickets nearly straight away as there were so few of us on the train.

And safely into Norwich Railway Station at 08:00. The blog will be quite quiet for the next month, with the exception of some odd random and irrelevant (not that they ever really cross the boundary into relevant) posts which I’m sure I’ll feel the need to make, as I’m doing nearly no travelling. Expect a few bits about the LDWA AGM weekend, the Summer Poppyline and some pub photos, but not much else.

July 31, 2022
Thursday : Heathrow T3 to Krakow with British Airways (operated by Finn Air)

After the excitement of being at Heathrow T3 through the night started to become marginally less exciting, I decided to walk through the bright lights of the walkways to get to the main terminal. It’s surprising how quiet Heathrow is at 03:00…..

I was ready. I was ready around 835 minutes before the flight to be fair.

They could probably do with some more seats on the first floor, but it was starting to get a little busier before the security lines opened at 04:30. I was confused why around 40 people were standing in what I thought was an odd place for the security line, at an overflow area. I decided these savvy travellers must know what they were doing, but I was hardly in a rush, so I stood in the normal place. Fortunately, I managed to find myself at the front of the queue and so was the second person (or second non-staff member to be more accurate) to enter airside.

Peace and quiet at duty free.

I’ve never really understood who buys all this stuff, it’s a huge retail area and nothing seems particularly good value to me. I don’t know whether it’s a mix of people buying presents and those who just get excited when they see alcohol for sale. Now, if they had a decent craft beer selection then I might be interested.

Slightly blurry, but there’s no shortage of seating if you go to the airport early. Who needs a hotel? An unnecessary decadence.

I have no idea how I’ve managed to take such blurry photos, but there’s the very quiet oyster and champagne bar or whatever it is. It’s not somewhere I’ve felt the need to spend much time. Actually, as an aside, I don’t really understand it, it’s expensive and I’d have thought if you can afford to go there, you’d likely have airline status to go to a lounge. And it’s a very open place to sit. But there we go, perhaps people like being seen when they’re being decadent.

I’d arrived before any of the shops had opened as well.

The BA lounge opened at 05:00. Well, it’s meant to, the bouncy and happy staff member went to open the First Class section at 05:00 and then she realised there was no-one at the main entrance. At 05:05 an harassed member of staff turns up and the lounge whirs into action. Fair play to her, what a time to get to the airport and the staff have to go through security every day, it must be tiring. Anyway, the First entrance is to the left and the Club entrance is to the right. Two of the customers in front of me were entirely the wrong place, they were going to the Aspire Lounge or whatever it was, and seemed annoyed at BA that they hadn’t made clear it was the BA lounge. The signage on the wall is a clue.

I must have been tired, these photos are dreadful. Anyway, the BA lounge main seating area.

Looking towards the rear, the little business section is to the right. No beer again in the lounge, just Heineken.

The BA order to the table app seems to have been removed, everything is on display again and it’s fair to say that’s it’s beautifully presented when no customer has mauled it all about.

The sausage and bacon rolls, which seem to be a waste of food if I’m being honest. A fair number of people ditch the rolls, including myself, to eat the bacon and sausage. The muffins were soggy and the rolls were hard and inedible, it just seems a waste of BA’s money. They must be able to deliver something better than this. I’m not specifically complaining, well no more than usual, for me, just that they’re spending all this money and delivering a product which is evidently inferior to the lounges around them (although I’d add the First section of the lounge is better, but I haven’t had access to that for years).

I asked a couple of times when the showers would be opening with no-one being sure, and the lovely lady on the First desk (not that I had access to that lounge, it’s just next to where the showers are) was confused why they were shut. She went off to find out and came back very apologetic to say the showers were closed for the week, but she hadn’t been told. I appreciated her help and assistance, but fortunately, there was a solution to this, the Cathay Pacific lounge which opened at 05:30. The staff try so hard in the BA lounge, but the airline doesn’t always seem to want to help them.

Cathay Pacific had showers which were immaculate, so that was that solved. The staff try so hard in the Cathay Pacific lounge and the airline does seem to want to help them. It wasn’t busy, and indeed I was the only person in the lounge for a few minutes, this is the part of the self-service breakfast selection. Spotless as ever.

And the other bit. There’s a selection of sausages, bacon and the like for those who want hot items.

But, yet again, I decided I wanted to order from the chefs at the Asian food counter and got my standard order of Thai coconut and vegetable soup, the Mix Dim sum basket, Fanta and beer. What a time to be alive…. And compare and contrast to the BA lounge. The flight time meant I didn’t really enough time to visit the Qantas lounge for some calamari as it opens a little later, but I was refreshed and ready for the new day after leaving the Cathay Pacific lounge. I’m disappointed to say I won’t be back in T3 for a while, as the flights I had departing from the terminal have been moved to T5.

It was unclear whether there was a priority line at the gate, but I wasn’t going to go hunting for it. The man behind me didn’t have the same restraint, I heard a series of “I will go and look”, “no, we’re entitled to use it” and the like, as his what I assume was wife tried to calm him. He stomped over in the end and asked where the priority line was, before shouting back to wife “we can enter the priority line here”. I admire his determination to sit in the gate slightly quicker than the others, although I have to confess to them following him. I tried to look as embarrassed as the guy’s wife.

The flight was booked with British Airways, but they’ve run out of aircraft, so they’re using Finn Air on a wet lease arrangement. So the pilots and cabin crew are all from Finn Air, whilst the service standard is British Airways. This has the advantage of this seat with lots of leg room, which as far as I’m concerned is the best in the economy part of the aircraft. I think I dozed off for a chunk of the flight and there was no-one sitting next to me, so this felt very spacious.

The mid-flight snack, a smaller bottle of water and a Nutrigrain bar. There was a man in the aisle seat, and we must have both dozed off, as the crew had just left them on the seat for us. The crew were excellent, friendly, personable and engaging, Finn Air should be very proud. Apparently they spend five days in London being put up at hotels, which must be costing BA a fortune, before returning to Helsinki for a few days.

Oh good, a bus to the terminal. Not that it matters, I’m hardly ever in a rush. I noticed that it was too hot.

Although getting a bus did give me time to take a photo of the aircraft, which is OH-LZU, an A321 which Finn Air have operated since it was manufactured in 2018.

It didn’t take long to get through border control, and I decided to use my limited Polish to the border guard. He replied, in Polish, asking if I was Polish as I would have then been in the wrong queue. He soon realised from my garbled answer that I wasn’t. Here’s the front of the terminal and it was evident to me that it was already too hot. I may have mentioned that.

The train from the airport to the city centre, which is over twice the price of the one from Warsaw. That’s the problem with these tourist cities.

I bought a ticket from the machine and then waited excitedly to board. The train was quite busy and unusually, you can buy tickets on board despite there being ticket facilities on the platform. One person showed their bus ticket, but the train guard was having none of it, they had to buy a rail ticket.

I’ve visited Krakow numerous times before, but here’s a quick photo from the city centre as I walked to the hotel in the searing heat. Krakow is a beautiful city, but it is very touristy, so I prefer visiting other cities in Poland, but it’s nonetheless a delight to be back.

Grrrrr, I didn’t entirely like the room, it’s one of these damn Ibis changes to make it feel like a nursing home. I’ve stayed at Ibis Krakow Centrum before, and they had better rooms with a desk and chair. I did query with reception if they had any of the older rooms, but they said they didn’t. Their answer was “we don’t put chairs in rooms any more”. I’m not entirely sure how that is seen as a good idea, as although I understand not everyone has the same requirements as me, a chair isn’t beyond Ibis Budget, let alone Ibis. This is, I think, an upgraded room, as there’s a coffee machine. I didn’t understand the point of that as they gave me two coffees for a five night stay, but those two were delicious I suppose. There’s also water provided, which I appreciated as it’s too hot. The window opened so that was positive, but the air conditioning in the room sort of worked, not to make the room as freezing as I’d like, but sufficient to be comfortable.

I appreciated the note though, that was kind. I’m not really into red wine, but it was a gift and that was very nice of them, so I did drink it as I didn’t want to be rude. I’m selfless like that.

Wwith that, I was back in Poland, although I had some sleep to catch up on.

July 4, 2022
Wednesday : Warsaw to Heathrow T3 with Finn Air (via Helsinki)

Yet another breakfast photo, woooo….. I posted this one as there’s a bay leaf on it and I enjoy it when people complain at Chipotle because they think part of a tree has landed into their food. For anyone who wants to see irate people on Twitter, just Google “chipotle bay leaf”. Another cheap and cheerful breakfast, which was suitably filling. I’m not sure why they’re providing biscuits for breakfast, but I didn’t quibble with what I thought was an innovative idea.

I’ll miss Warsaw, but I’ve gone on about that before. Note how bloody hot it was. That made it easier for me to leave the city, so I could escape the rampantly high temperatures that I had endured.

My journey to the airport was far from ideal, I had intended to walk to Warszawa Powiśle railway station to get the train. Unfortunately, this ticket machine en route didn’t supply the ticket I wanted, entirely because the sun was so bright that I couldn’t see the screen properly. There’s no good comes from this extreme weather I’ll say, no good at all.

There’s the railway station I need, but I was on the hunt for a ticket machine. The railway station ticket machine wouldn’t sell me the ticket that I wanted and I couldn’t remember whether the train itself had a ticket machine on it as I always pre-purchase them to avoid any little issues with the guard.

I swore quietly at the situation, then decided to instead walk one stop along to Warszawa Śródmieście as there’s an S2 train to the airport around every thirty minutes. There’s the Palace of Science and Culture in the boiling hot temperature. I was pleased to note that a lot of Polish people seemed to be struggling with the heat. Although I mean that in the way that I’m pleased I wasn’t the only person who was uncomfortable, not that I was pleased Poles were struggling with something.

This wasn’t the train I needed, I just like taking photos of double-decker trains. I should probably get out more….

I was slightly annoyed generally that there were indeed ticket machines on the trains, as can be seen by everyone else buying their tickets on them. I’d mention I was more annoyed that I hadn’t just risked it, but I like to live in a low-risk public transport world.

And that was that, after 20 minutes I was at the railway station saying goodbye to Warsaw for the last time in what will likely be for some months. My journey today was to fly back to Heathrow, but due to problems with British Airways, they were flying me back via Helsinki. This isn’t ideal in many ways and is the second time that they’ve had to do this. One day the rail service will be fast and cheap enough to do this journey back to London without needing to fly, but we’re nowhere near there that stage yet.

That gave me time to visit the Preludium Executive Lounge in Warsaw Airport, again which I’ve written about before. As an aside, the security process was extremely efficient, once again in Warsaw I was through into the lounge area within ten minutes of disembarking the train. Polish efficiency that is.

It wasn’t particularly busy, so I sat near to the food (at the counter behind, not literally this near) with my laptop being productive.

The lounge has finally got rid of the pre-packaged food that it has for some time, replacing it with help yourself food items so that guests can make their own salads or whatever they’d like. There’s also hot food and most importantly, big tubs of chocolates. What a time to be alive….

Chicken wrap with olives, what more could anyone want from their brunch? I say brunch, it was still breakfast time, but I’d already had breakfast at the hotel and it’s bad luck to have two breakfasts.

One quick beer before leaving. I’m not sure I needed that, but it’s another one for Untappd.

The flight was already boarding when I got there. It’s rare that I cut things so fine, although I don’t want anyone thinking I had been unusually reckless, they were just boarding a little early.

Down the airbridge, this is Finn Air’s Embraer E190, registration OH-LKM, an aircraft they’ve operated since it was brought into service in 2008. For anyone wondering why there are so many photos on air bridges, it’s usually so I can get the aircraft registration number, such is the level of detail that I demand for my two readers.

This was a nearly full service, so no photos of the interior. I was pleased to get my free blueberry juice and the service was all efficient and felt a little more professional than my outbound flight. There was a bigger business class section than on the way out, they had the delights of a salad and bread for their morning meal.

A little cloudier than Warsaw, I enjoy knowing that I’m unlikely to get heatstroke in Helsinki. These short stops in Helsinki are slightly sad from the point of view that I’m not leaving the airport to see the actual city.

Back in the non-Schengen lounge at Helsinki Airport and the staff were as friendly as before, with everything being just as ordered and welcoming as I remembered. They have the same self-scanning desks to get into the lounge as their Schengen one elsewhere in the terminal, but they don’t seem to use them here.

The pods and I went to investigate the showers here for the first time. They’re all self-service, you just type in the keypad on the door and if they’ve been cleaned with more towels put in, then they’ll open. When leaving, press a button on the keypad and it alerts the staff that the shower needs cleaning and restocking.

This is much better than the food selection at the Finn Air Schengen lounge. I noted that they were unlikely to run out of plates as well.

Meatballs in pepper sauce and these were delicious. There was also a broad bean tikka masala, which sounded a bit too vegetable orientated in its design to me.

Self-pour beer, meatballs, rice and I even got some roasted vegetables for reasons I can’t remember. I probably got muddled up.

I hadn’t noticed this before, but the text of what they’re doing is readable by clicking on the image, effectively they want some rye spirit ready in 2023 to mark Finn Air reaching 100. A rather lovely idea and not long left now, they thought ahead by starting this process in 2017.

After a quick dessert and some more meatballs, back in the open space of the airport terminal. I wonder if this international terminal ever feels busy and cluttered, it’s hard to imagine that.

The flight was showing a slight delay, but nothing frightening.

Having this much space makes the whole boarding environment feel much more relaxed. Note power points everywhere, no-one is leaving Helsinki without their devices being fully charged.

The airbridge photo again. Finn Air have two separate parts of the waiting area in the gate, so priority passengers were able to board first. A couple of people, whether through accident or design, tried to board in a lane they shouldn’t have done, with the Finn Air staff politely sending them back to the end of the queue, thereby forcing a little walk of shame.

It’s Airbus A319, registration OH-LVL, which Finn Air have operated since new in 2004. I can also confirm that I didn’t overheat in Helsinki Airport.

I’d deliberately put myself on an aisle seat towards the back of the aircraft and this was another flight, with just about every seat taken. If a flight is looking busy, I’d rather just sit at the back and stay out of the way of people trying to navigate their way around the crew with their trolleys.

The drop-down screens showed a variety of television programming throughout the journey, including Tom & Jerry. This reminds me that British Airways has taken screens out of all of their short-haul aircraft, although I recall they only displayed the live map, never anything as exciting as Tom & Jerry cartoons.

I wasn’t tempted as I had just been in the lounge, although I did think from the photo how small the cheese platter was. They didn’t seem to sell much, a few items here and there, but in the main customers just requested the free water or blueberry juice.

And that leads me neatly into the now obligatory photo of blueberry juice.

Back into Heathrow T3, nearly every time I use a Travelator I remember Liam’s children being endlessly excited by this exciting “it’s like an escalator but flat” device. To be fair, they’re not wrong.

I had a fair amount of time at Heathrow Terminal 3, but more about overnight stay there in the next exciting post in this series.

July 3, 2022
Wednesday : Sleeping at Heathrow T3

For complex reasons relating to flight cancellations, I was at Heathrow T3 overnight, although in my case I wasn’t planning to sleep, just sit with my laptop and sleep on the aircraft the next day on my early morning flight. Hotel prices are ridiculous in London at the moment and it would have cost the best part of £100 in the cheapest hotel near Heathrow, which hardly seemed worth it for a few hours.

One of the quietest areas, at least overnight, is the central bus terminal. There were police around talking to a few people, but that seemed to relate to those they considered to be non-travellers, although they didn’t approach me so I wasn’t entirely sure what was being said. I think the rule here is that they’ll tolerate travellers waiting for a bus or plane, but not much else. The police floating about for most of the night made it all feel safer to me as well.

There were a few people sleeping on the seats, which I’m sure the bus terminal isn’t thrilled about, although it is possible. The seats at least have some padding and the lighting isn’t too harsh in this area, so it’s probably the best place to go. The main Heathrow T3 terminal doesn’t throw people out, but it’s got bright and harsh lighting alongside lots of noise from the cleaning and maintenance teams who have to use the overnight period to get things done.

There’s a Costa near security on the upper level which claims to be open 24 hours, although I’m not sure how many hours they’ll allow people to stay for. Probably for as long as it looks like it might be full. The Pret shuts relatively early, although that means their external seats are accessible overnight.

From my wanderings around T3, this is usually the quietest place if in need of power, on the ground floor near Zone G. There’s some seating around here as well, although it’s not overly comfortable as it’s firm metal chairs. Free Heathrow wi-fi is available throughout the entirety of T3, including the central bus terminal.

July 3, 2022
Wednesday : London to Warsaw via Helsinki

Today’s adventure wasn’t an ideal situation, but British Airways needed to change my flight from London Heathrow to Warsaw and the only way that they could get me there was via Helsinki. These are challenging times for airlines at the moment, but I hope that these schedules start to settle down over the next few months, it’s not really a routing that I would have thought the most cost effective to arrange.

I was starting at the Ibis Styles at Heathrow, not my first time in the hotel, but my first time in the separate accommodation bloc. It’s really not apparent, but there’s a floor above what is visible here which is reset a little, which is where my room was.

Not that it’s particularly interesting, but that additional floor is visible behind Esso, with the main part of the hotel on the right.

A bus journey to Heathrow T3 central bus station and my complaint, yet again, that Heathrow have blocked off the pedestrian and cyclist entrance to the airport and so people are forced to use cars or go on public transport. In the past, the airport themselves paid for that public transport, but they don’t now. There’s an element of greed here and I find it a little sinister who is benefiting from these changes, but I had better not meander down that path for too long. So a little ride on the Travelator from the central bus station to get me to Heathrow T3.

And here it is again in all its glory, my favourite of the terminals at Heathrow. This is solely because of the lounges where I can get the most free food, T5 is a much better designed and interesting terminal architecturally (including the bits that my friend Liam built).

I can use the premium security line at Heathrow T3 because of my silver card (I have to mention every time that I got this through judicious use of Flyertalk tips, my spend on flights is very low and wouldn’t normally get me such decadence). A member of staff came over and said that the premium security line was longer than the standard line if anyone wanted to move over. I was by that point near the front and didn’t take the risk, but I was amused when someone just behind me said “you’re the one who just sent me over here”. I laughed just a little inside because the man seemed to want an argue but the staff member walked off. Security at T3 always seems quite quick and I got fortunate with my choice of queue, I think I was through within five minutes including the waiting time in the queue.

Lounge hopping at T3, I decided to start with Qantas to get a Salmon Eggs Benedict and delicious it was too. The service in the lounge was as impeccable as ever, efficient, informal and professional.

Part of the cold food selection, but I’ve written about this Qantas lounge before and won’t bore readers unnecessarily. It was though quiet, comfortable and as lovely as ever. I can’t decide which lounge I prefer, Qantas or Cathay Pacific, so I just visit them both.

I thought some exercise would be in order and so I walked to the Cathay Pacific Lounge to get food there, with this being the menu of the day.

Delicious, that Dim Sum selection is always quite beautiful. There was some spicy kick to that Thai coconut and vegetable soup, which complemented the Asahi beer nicely. I didn’t bother visiting the British Airways lounge, it’s just not as decadent and they don’t have any beer there. Well, they have Heineken, but I mean proper beer. The barman mentioned that I had the last bottle of beer he had left, so I hope he had access to some more stock from somewhere. Service here, just as in the Qantas lounge, is professional and although more formal, it always feels welcoming. It’s a comfortable space as well, there are plenty of different seating types as well as lots of power points to charge devices. I mention that frequently as it is quite important to me, just imagine having a phone without any charge. It’s too much to even contemplate, I shall move on and away from that horrible thought.

My flights to Warsaw were with Finn Air, although it was a little difficult to work out when to board as the neighbouring gate spilled over and they had the wrong passengers in each queue for a short whilst. I think the other flight was going to Africa, so it would have been quite some distance if someone landed in Helsinki by mistake. I had a little problem when boarding as the staff member said “since you’re going to Warsaw as your final destination, I need to see your Covid pass”. I’m not actually sure that was right, as Poland doesn’t need the pass any more, so I spent about three minutes (that feels a long time when you know you’re holding up the queue) trying to find my older one, which he said would be sufficient. He was very helpful and after a few seconds of panic that I had forgotten to do something I should have done, I was ready to board.

I don’t know why they were using such a large aircraft, the Airbus A350-900, as the flight wasn’t that busy and it isn’t the usual aircraft that I’ve been on when shunted onto this service before. I was very pleased with it though, as it’s also a long-haul aircraft and I haven’t been on such a large aircraft since 2019.

I rarely get to see these sort of images, as British Airways opted out of the camera installation which isn’t relatively that expensive, they just claimed their passengers wouldn’t want it. I do, I like watching the plane from above and below, it’s quite surreal as it’s not the sort of image I’m used to seeing.

I had the entire row of three seats to myself, so I could lounge out and enjoy my free blueberry juice.

There was in-flight entertainment, so I watched an episode of Bear Grylls doing something adventurous with Alex Honnold, who I watched on board a BA flight a few years ago climbing with ropes in the film Free Solo (I mean I watched him on the BA in-flight entertainment, he wasn’t on the aircraft climbing things, although that would have been exciting). The series is Running Wild with Bear Grylls, it’s the sort of thing that my friend Liam would be excited to be on, it’s full of adventure and danger. I’d rather be in the pub than jumping out of aircraft or eating rattlesnakes.

We landed and I was transfixed watching the servicing of the aircraft underneath me. I hope British Airways change their minds and install these in the future, they’re very informative about how aircraft are serviced after landing, it’s all precisely timed.

I wasn’t in business class as I’m not that decadent, that’s the sort of thing my friend Richard does as he spends a lot of money on things he doesn’t need, but it looked really rather comfortable.

And there’s the aircraft.

I very much enjoyed visiting the non-Schengen Finn Air airport lounge a few weeks ago, but the Schengen one was much smaller and it was at near capacity when I went to it. The staff were friendly, although it’s the first time I’ve gone into a lounge and the check-in process has been via a scanner checking my boarding pass rather than a human inspecting it. The food wasn’t very exciting, a tray of pasta and a tray of cooked vegetables. It’s not exactly Michelin cuisine, nor actually is it even Greggs cuisine.

They had some feta salad with cooked vegetables, but I’d rather have had something cold and crisp with it, it was all very bland. I greedily got two slices of cheesecake as they looked delicious, but they weren’t very nice either. I can’t complain as this was all free, but I just got my hopes up from how good my experience had been before.

I had a couple of hours in the lounge and it got much quieter during the second half of my visit.

Wine and biscuits. I don’t know anything about wine to comment on the quality of that, but they needed some custard creams I thought. Or Jaffa Cakes, that would have been very good.

My laptop and I moved to the window to watch the aircraft. There were lots of power points in the lounge which was handy, so that I could get everything charged ready for the second flight.

All much more sedate when most people had left.

The self-pour selection.

I left the Finn Air lounge a little disappointed it wasn’t as good as their other one in the same airport, but I enjoyed the friendly service, the clean environment and indeed the entire airport felt relaxed and comfortable.

The flight to Warsaw was on a smaller aircraft.

The aircraft was at near capacity, so no empty row for me this time. The curtain between business class and economy is right at the front on this flight, there were just two people in business class. One of the debates on FlyerTalk is whether customers in economy should be able to use the washrooms in business class. usually it’s preferred not to, but on this flight, I saw the crew turning back three customers and sending them to the back of the aircraft to wait. I thought that was petty and it caused them service problems as then customers were trapped behind trolleys in the aisles and the crew had to reverse back up to let them pass. I don’t know how many washrooms they had on this aircraft, probably two at the rear and one at the front. Having one washroom for two customers and the other two for eighty customers doesn’t really make sense, however much you want to offer a differentiated service for business customers.

The crew member made an announcement at the end saying “please let business class passengers off first” which caused amusement as there were only two of them, and she looked annoyed people had laughed. I just thought it was all a bit odd, although it didn’t impact me.

Finn Air offer free blueberry juice and water, with other items being chargeable. I was quite happy with my blueberry juice.

The flight landed on time and I was through Warsaw airport security quickly enough, even though I (and others from the UK, it’s not just me) now have to wait in a queue separate to everyone else as I was from the UK and not in Schengen. I love being back here, it’s the railway station underneath Warsaw airport, which means I’m back in what is now my favourite city.

Warsaw landmarks on the seats, the train spotlessly clean and it cost me 74p for my ticket to the hotel. Bargain.

I was staying at the Warsaw Airport Mercure hotel again, one of my favourites and I’ve stayed there ten or so times I think now. It’s the smallest room I’ve been given in this particular hotel, but they said I might enjoy the tea theme of the room, so I thought that sounded interesting.

I wasn’t going to run out of tea.

My welcome gift and I always appreciate the gesture, even if it is mostly fruit. Indeed, as fruit goes, it was rather nice.

Pictures, all part of the tea theming of the room.

I liked it, there’s something quite fun about hotels having these individually designed rooms, it seems to be something that a few Accor hotels in the city are doing. Having quirky little elements like this makes things just a little more interesting, especially when it’s a room that I haven’t had before.

That’s the end of today’s little instalment. It was good to be back in Warsaw, I very much like it here.

June 25, 2022
Flights – British Airways (Luxembourg to Heathrow T3)

This is the evening flight from Luxembourg to Heathrow T3 as the earlier one had gone tech. The forlorn and lost looking aircraft can be seen towards the back on the tarmac above, with the nice and shiny new aircraft waiting at the gate. Well, relatively shiny.

The aircraft was an A320 with the registration G-EUYC, the same aircraft that I was on when I flew out to Luxembourg last week.

I arrived a little early at the gate, which was the quietest that I’ve ever seen at Luxembourg. In terms of boarding, this was a bit of a mess and the staff didn’t make any audible announcements about who was supposed to be boarding when. This meant that people were queueing up in the wrong place and blocking the priority lines, although there were no particular delays.

The crew from the aborted earlier flight were also no doubt keen to get home and they were seated in Club Europe. One of them said to their colleagues that they thought they should be professional and hang back for other customers to board first, although the others collectively agreed that they didn’t like that idea.

I boarded early and so the flight looks quite quiet from the above photo, but the aircraft soon filled up because of the delayed earlier flight. The captain apologised for the problems with the morning’s cancelled flight and the rest of the announcements were also professional and helpful. BA’s communications had been good all day and I didn’t hear any customer complain about the situation.

I don’t know if the engineers from Heathrow had arrived on the inbound flight to Luxembourg, but work was starting on the slightly stranded BA aircraft.

Waiting to leave Luxembourg airport. The crew on board seemed efficient, although they didn’t manage to complete the buy on board trolley service, a situation caused by BA’s policy rather than a lack of ability from the crew. There’s been great play made by BA about the 12 different covers they have this month on the new in-flight magazine. It’s fortunate that I hadn’t got myself over-excited about this, since the aircraft didn’t have any in-flight magazines.

Arriving back into London, landing around ten minutes ahead of schedule. The pilot did say that he hoped that the ten minutes made up would be useful for those who had been delayed earlier on in the day, although since that flight was nine hours earlier, I’m not sure that the ten minutes made much difference. Anyway, all was professional and the disembarkation process was well managed.

All in all, I thought that BA managed the problems delay well. I got to sit in the lounge for eight hours (in addition to the two hours before my first flight) and the rebooking process was simple and easy. I was given a window seat and was able to confirm everything via the app, so the technology worked well. Another customer told me that they had gone into Luxembourg for the day, but I had rather got myself settled in at the airport and decided against that idea.

But, that’s my first flight which has been cancelled due to technical issues, so I’ll probably remember it for many years to come. Although goodness knows why, I’m sure there are better things to remember.

July 25, 2019
Flights – British Airways (Gone Tech and Cancelled – Luxembourg to Heathrow T3)

This is the forlorn looking BA aircraft that should have operated route BA0417 from Luxembourg to London Heathrow T3 today. The flight was cancelled due to technical issues and customers rebooked onto other services as it can’t be fixed within the next few hours.

Being towed from the gate…. The aircraft is G-EUYG, an Airbus A320 which was brought into service in 2010 and has always been operated by British Airways.

The whole flight delay process was well managed by the airline and there were verbal announcements which matched the information being displayed on the app. The pilot came out after around 45 minutes to explain that an oil leak had been discovered on board en route and that engineers had gone to look at it to see if the aircraft could keep flying. The information that the pilot gave all tied in to what we had been told, so the communications seemed excellent all round.

Unfortunately, the engineers found that the oil leak was substantial and it couldn’t be fixed locally. Engineers from British Airways are flying over to Luxembourg to fix it later today or tomorrow and until then the aircraft will remain on the tarmac.

This is my first flight gone tech and I think I’m up to somewhere around 200 sectors flown over the last few years (with around 150 of them with BA). The British Airways app automatically booked me onto a later flight and I have returned to the lounge to spend most of the day waiting for the late evening flight back to Heathrow. On the bright side, the delay was of over two hours, was the fault of British Airways and so I have claimed compensation of €250 via the airline’s web-site.

Not entirely lovely, but I’d rather sit in the lounge all day than be flown on an aircraft with oil pouring out of it across the English Channel. And, incidentally, this is one positive element about the current weak pound as the compensation is delineated in euros……

July 25, 2019
Flights – British Airways (Heathrow T3 to Luxembourg)

Sadly, and most inconveniently as I prefer this terminal to T5, this is probably the last time that I fly to Luxembourg with British Airways from T3. It’s relocating to T5 in a few weeks, shortly before my flight which I had scheduled from there.

I’ve written about this route before, and since I was in Euro Traveller, there’s not much that is new to say. The boarding process was all very efficient and well managed, with customers called forwards by group both for the document check and also for boarding. Although there’s a slight flaw in the plan that boarding passes aren’t checked for the latter, but I can’t imagine many people were that keen to rush on board. Although, having said that, there are always a few who barge on board perhaps thinking it might leave without them.

I had an emergency exit row seat, so there was plenty of legroom. It was nearly a full flight and so there were very few empty seats on the aircraft, with my entire row being occupied. The in-flight magazines were a bit battered, but the cabin was unusually clean for a British Airways flight, although it was likely the aircraft’s first flight of the day.

The crew were efficient although I didn’t see them particularly engage with any customers, although the whole buy on board process makes that much more difficult for the crew. The flight was around 20 minutes late taking off, but that time was mostly caught back up in the air, with a journey time of under one hour.

This photo was taken on arrival in Luxembourg, with the temperature being 39 degrees, which is entirely unsatisfactory as far as I’m concerned. The aircraft was an A320 and it had the registration G-EUYC which has always been part of the BA fleet, first flying in 2008.

Luxembourg is one of the few countries I fly into which doesn’t inspect passports by hand, they’re done my machine. As with most things in Luxembourg, everything seemed to work as expected in the airport (with the exception of the sole hand dryer in the male toilet, but that’s not necessarily the most important thing to get right in an airport).

July 25, 2019