Walking. Gossip. Travel.

Tag: Airlines

Thursday – Crossing London on a Rail Strike and Flying to Newcastle with BA (Part 1)

Starting Thursday having stayed at the YHA at Lee Valley, I was fully rested and ready for the excitement of crossing London during a rail strike. Although I’ve trailed that bit with the title of this post really.

Much of Britain has been a bit short of water recently and this is the River Lea looking the driest that I’ve seen it. Incidentally, it can be spelled either Lea or Lee, or as Wikipedia notes “the spelling Lea predominates west (upstream) of Hertford, but both spellings (Lea and Lee) are used from Hertford to the River Thames”.

The railway tracks for the Greater Anglia services are on the left, but they weren’t running at all from Cheshunt, although there were some trains shuttling up and down the line. The Overground was operating, although it wasn’t going to be the next day, but only from 08:00 which is later than usual. I wanted to get across London as quickly as possible for my 13:20 flight, so I caught the 08:02 service. I’m not entirely sure why the Overground was operating later than usual, but I assume it was because there were difficulties in getting drivers in on time.

The service was busy when I got off at Seven Sisters, but I think that was just a lot of people switching to the underground network who would have otherwise got the train into central London. It wasn’t busy for much of my journey, but I can imagine it was nigh on intolerable for many.

This is how I spent much of my journey, in the peace and quiet of the underground. I arrived at Heathrow T5 at around 09:40, which was as fast as I could have expected even on a day without strikes, so I was more than pleased with TFL.

I don’t often fly on domestic flights for environmental reasons (and my flights will be decreasing sharply next year anyway), but I have to note, it is much cheaper and convenient than using rail. However, I didn’t have many options when I needed to be in Newcastle and the trains weren’t running. A single fare cost £30 on BA, which I thought was very reasonable and compared to the railways, it’s just far better in terms of comfort, speed, efficiency and cost.

They’ve changed the security queueing system around a bit and I was stopped from going to the premium security bit by a staff member who said that there was no access via the way I wanted to go. I asked how I could get to the premium security line and she pointed me the way that I had been going. I suspect my dishevelled look must have slightly disorientated her. The staff were all friendly, but there was a woman complaining that her liquids were being seized. Again and again this happens, surely people must realise they can’t sneak stuff through, although I’m always impressed how surprised people pretend to look.

I had time to visit the BA Galleries South lounge and the breakfast spread here has improved no end recently. I’m not saying this is world class, but it’s more than sufficient and everything has reverted to being self-service once again. I’m pleased that they’ve stopped insisting on putting the bacon and sausages into rolls, it’s now served separately.

How decadent.

There’s now a market table as they’re calling it, with salad items and the like, as well as rolls.

And it’s the first time that I’ve seen nachos in a BA lounge as well.

Some of the hot options, which includes pies, chicken curry, vegan curry, chilli and the like. I was very pleased that the gravy was self-pour. They took the breakfast options away just before 11:00 and brought the hot food out just after 11:15, which I think is earlier than it used to be.

I was pleased to see the gravy was self-serve because that meant I could drown my pies in it, just as I like them. I’m easily pleased I accept. They’ve changed to pea and ham pies this month, and the quality is very acceptable indeed. I could have had quite a few of these. I know that as I did have quite a few of them.

There seem to be a lot of screens down around Heathrow at the moment, although the number of staff seems to have increased.

Boarding was a mess and it took them nearly 40 minutes from announcing the gate was open to letting people through. It’s easy to be critical, but they could have explained what was happening as I could see the annoyance on the faces of some people. And, if I couldn’t, the man next to me shouted down his phone to someone “it’s blasted carnage here”. I’ve changed the “blasted” word to be less rude, but readers (if it’s plural) of this blog can guess the word he used. I privately thought that the word “carnage” was a bit strong for a queue of this length, but sometimes people like to recount their stories of drama.

It transpired, as the pilot mentioned it on board, that the computer system had gone down and the gate staff were trying to fix it. They probably could have just said that whilst we were waiting, but they did look short-staffed and perhaps they were just focused on getting people through quickly. Boarding by group fell apart, although the queue I was in moved quickly and so I boarded relatively early. It was all fine, but it isn’t helped that there aren’t enough seats in this part of the terminal, so it’s not entirely comfortable waiting.

I can’t recall many air bridges that are so long, the terminal building is visible at the rear of the photo.

The flight was impeccable as ever and I had plenty of space and no-one seated next to me. The snack was the same crisps and water as with every other flight, but I’m content with that. Helpful and personable crew, but that’s fairly standard in my experience of British Airways.

Safely in Newcastle in under an hour from taking off. We had taken off 44 minutes late and arrived 38 minutes late, but I wasn’t in any hurry, so all was well. The boarding had been a bit odd as people were trickling on the aircraft for over half an hour, but on a day of a national rail strike, I was just glad to have arrived safely.

The aircraft is G-NEOR which as the registration suggests is an Airbus A321 NEO which BA have had since new in 2018. Of no interest to anyone else, but just for my own interest, I haven’t been on this aircraft before. The weather was colder than I’ve experienced in Norfolk over recent weeks, which to be honest was just a relief.

And I’ll leave this post here, starting off again soon enough with getting on the Newcastle Metro into the city and then checking that the pubs were all still open.

August 22, 2022
British Airways : Random Post – Change to Check-In for Bronze

I found this quite odd at Heathrow T3. I’ve reached the giddy heights of silver (after spending hours finding the cheapest possible way of doing it, since I’m not very decadent with my airline spending, or indeed any spending other than on craft beer which is one of life’s essentials) but BA did allow bronze and silver to use their priority check-in desk. There’s now signage saying this.

And this. It’s a bit confusing since priority check-in is a stated benefit of Bronze statue. I mentioned this as my friend Richard is a bronze member (and spends decadently to reach that) so I will report back any tales if he’s refused a priority service at check-in. How exciting! It’s quality content like this that keeps this blog reaching its dizzying height of two readers.

July 4, 2022
Wizz Air (Gdansk to Luton Airport)

And it was time to come back to the UK, departing from Lech Wałęsa airport in Gdansk. As an aside, it must feel odd for Lech Wałęsa when he uses this airport to know that the entire place is named after him. I’m always slightly saddened to leave Poland, but I’ll be back in a few weeks and so can look forwards to that.

Usually I’d just download my boarding pass on my phone and go straight through security, but Wizz Air don’t have any on-line processes in place to check the documents of travellers, so everyone is directed to the check-in desks first. It’s positive that they’re checking the UK’s Locator Form, although to be fair they’re legally obliged to, but a shame they don’t have a set-up similar to that BA have with VeriFLY.

I tried to get through a little earlier, but the friendly member of staff at check-in said they would only open the boarding desk for my flight two hours before the flight departed. She also helpfully mentioned that my mask wouldn’t be accepted by Wizz Air on any of their flights, although I did silently think it had been accepted on the Wizz Air flight out to Gdansk. But, I wasn’t sure on their policy and had a spare mask, so that was all fine. I was told to check the boarding screens around 150 minutes before the flight, which transpired to be useful advice, as that’s when the check-in desk for my flight opened. I was fortunate to be nearly at the front of the queue, as it snaked back to the entrance to the terminal within a few minutes. The member of check-in staff quickly checked that I had a passenger locator form confirmation and then my boarding pass was printed, which is a free service when customers can’t check-in on-line.

Safely through security (where I was praised by the security staff for my efficiency, which I lapped up willingly) and into the lounge (more on which in another post) it was time to trek to the corner of the airport and Gate 1, located in the non-Schengen zone. There was a queue, but there’s always a queue with Wizz Air…..

This process is the same with Wizz Air and Ryanair, they call passengers forwards to wait before the aircraft is ready for boarding. Which means a wait on the steps down to the tarmac, which is fine for me leaning against a wall reading a book on my phone, but less so for those who don’t feel quite as comfortable standing on steps for twenty minutes.

And it started to rain quite heavily, but it was only a short walk to the aircraft. Wizz Air rarely use airbridges, which has the advantage of meaning that I can take photos of the aircraft.

The aircraft was registration HA-LXS, an Airbus A321, which has been in the Wizz Air fleet since June 2017.

I boarded via the back of the aircraft and the flight was clearly busy, and I think just about full.

I had the middle seat, which is the first time I’ve had this in years, although the other passengers on each side were ideally behave which makes things easier. The leg room on Wizz Air really isn’t ideal, but the flight was only for two hours and so is bearable. The crew were friendly and helpful, although I couldn’t work out where they were from as their ability so speak so many different languages is really quite impressive. The pilot announcements were hard to hear, but we landed on time although the wind made the landing quite bumpy. Well, very bumpy actually, but it added to the excitement, although the babies on board decided at this moment that they really didn’t like what was happening.

It’s also fair to add here that this flight cost me £7.50, so it’s hard to fault Wizz Air for anything given that. The service ran as expected, the aircraft was clean, the flight was on time and everything was as comfortable as could be expected. The arriving into Luton Airport on time was fortunate as my friend Liam was there to pick me up, so he didn’t have to wait for endless amounts of time in an industrial park in Luton. Anyway, based on this flight I’d happily fly with Wizz Air again, they fly to a wide number of destinations that I want to visit and although I can’t claim the flight was luxurious, it’d be ridiculous to complain at the price that they charged.

February 7, 2022
British Airways and Nuremberg

Copyright British Airways

Another day, another British Airways press release….. OK, two in two days, but I haven’t posted one for ages and I’m quite pleased by this announcement that the airline is flying to Nuremberg later this year.

Pinched from the airline’s press release:

“Flights to this European city will initially operate four times a week from March 27. The schedule will then increase to six flights per week schedule starting from 1 May 2022 and four times a week over the winter months. The airline has conveniently timed winter flights so that customers can connect to and from other destinations across British Airways’ route network, including services to the US.

British Airways’ return flights to Nuremberg will start from £69 in Euro Traveller and £202 in Club Europe. Or customers can use Avios as part payment, £59 plus 1,000 Avios or £72 plus 24,500 Avios* in Euro Traveller and Club Europe respectively.”

This is interesting as I wanted to go to Nuremberg, it’s an area of Germany that I haven’t been to before. If there are suitably low prices available, I like the sound of this flight and it will be departing from Heathrow T3, the home of the various Oneworld airport lounges.

One slightly negative element is that last year British Airways announced they were starting two new summer flights to Poland, including Gdansk, which obviously hardly got off the ground (excuse the pun) because of the health situation, and I was hoping they’d increase their Polish flight options this year again. But perhaps there’s still time yet.

February 2, 2022
British Airways (Warsaw to Heathrow T5)

This was the British Airways aircraft in Warsaw, G-NEOY, one of the new Airbus A321-Neo aircraft and this was only delivered to BA on 15 June 2020. It wasn’t the aircraft that they expected to use, but the UK Government announced an end to the travel corridor from Poland and this was one of the last flights back to the UK that avoided this issue. So, the aircraft was entirely full.

The gate was busy and the announcements were hard to hear as the tannoy wasn’t very loud. There was boarding via seat row and this seemed sufficiently well managed.

The free snacks provided en route, although three customers near to me tried to order food and drink from the Buy on Board service which has been suspended for some months. The crew explained that it was unsafe to serve customers food at the moment, and one customer asked why they were serving food then. It isn’t an unreasonable question (and the crew member couldn’t answer it), although I’m happy with the current set-up.

This was one of the tensest flights that I’ve been on with British Airways and it’s clear that some passengers were on edge throughout. A passenger opposite me who reclined his seated immediately and then hugged the seat in front of him was one of the more selfish I’ve seen, but I was pleased he wasn’t near to me. This same customer also irritated a member of cabin crew who ordered him over the tannoy to sit down after we had landed otherwise he’d suspend the disembarkation process. It was the same customer who talked over the safety announcements and ignored the crew throughout, then seemed confused why he was being called out for standing up whilst taxiing to the gate. I quite liked the drama to be fair.

Overall, this wasn’t an expensive flight as I booked early, although the last few seats were costing hundreds of pounds each for those who needed to return home before 4am on Saturday when the travel corridor option was slammed shut. The problem with this new aircraft is that it’s not very comfortable when it’s at this capacity. There’s not enough space and things such as the at-seat power didn’t work, which it really should have done given how new the aircraft was.

But, having written that, I was just pleased to get back out of Poland given the travel corridor issue, and British Airways didn’t let me down there. The flight was around thirty minutes late in departing due to a delayed outbound flight to Warsaw, but our aircraft arrived just one minute later than timetabled as they were able to make the time up. It was a slight shame that the aircraft landed at C-gates, as that’s a bit of a trek back, but the airport wasn’t particularly busy. So, all sufficiently pleasant, but not my best flight with BA.

October 5, 2020
British Airways – First 787-10 Arrives

There’s not much exciting news in aviation at the moment, although the arrival of G-ZBLA into London Heathrow from Boeing’s base at Charleston is newsworthy. These aren’t good times for Boeing, and I’m not entirely convinced by their recent aircraft, but this is the belated arrival of BA’s first 787-10. This was meant to be a glorious new aircraft for BA, fitted with their new Club Suites and deliberately with four-cabin service at a time when First is being removed from some destinations, but the whole health situation at the moment means that this is tricky timing.

There will be twelve of these aircraft to add to BA’s existing 787 fleet, with this first one expected to fly to Atlanta next week as its inaugural passenger flight. There are 256 seats on the aircraft, with 8 in First, 48 in Club World, 35 in World Traveller Plus and 165 in World Traveller. I suspect this configuration might prove to be a little too business heavy given current events, but there might be a sweet spot in terms of pricing for Club World seats to the benefit of passengers (I’ll be happy in economy though, I have cheap tastes).

June 30, 2020
British Airways – BOAC Retro Livery

To mark the one hundredth anniversary of British Airways, the company has been repainting some of their aircraft. The one hundredth anniversary is a bit loosely defined since BA have been formed of some many component parts over the decades, but it’s an important event for them.

I didn’t think that I’d see any of the aircraft, but currently parked outside of Heathrow T5 B Gates is G-BYGC which has been painted in the BOAC livery which was in use from between 1964 and 1974. It’s a bold design and I really like the retro look of the aircraft, which seems to have received a great deal of publicity.

Incidentally, it looks like the aircraft is shortly flying to Philadelphia in the United States, now one of my favourite cities since my visit a few weeks ago.

June 16, 2019