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Category: London

  • National Express : London Victoria Coach Station to Hull

    National Express : London Victoria Coach Station to Hull

    After the delights of a weekend in London, there was then the thought of the slightly less delightful six hour coach journey to Hull. The waiting area at Victoria Coach Station was packed when I got there, which wasn’t entirely ideal as I noted to myself just how hot it was.

    Fortunately, a seat became available soon enough and that fan at the back (only one, the other was broken) helped slightly. This coach station facility is hopelessly inadequate for the number of passengers, but there’s no obvious way that they can improve the situation. There has been talk about moving it to a new location, but its site near London Victoria is quite handy. That section off the left was once the Megabus customer service desk, but they’ve moved to a slightly bigger bit at the rear of this photo and I note that more Flixbus services are emerging here now. I suspect that the coach market will become quite a competitive one in the years ahead.

    The service before mine was going to Norwich and the driver came over to do a final check to see if there were any more passengers for his coach, but there weren’t. The driver said to a member of customer service staff that “I doubt that anyone here has even heard of Thetford”, but I decided not to get involved with that…

    I was the first to board the National Express Thunderbolt service to Hull, which was stopping off at Nottingham and Lincoln en route.

    The lovely clean coach. Everything seems to be pretty much in order, although the power points weren’t working.

    I got my usual emergency exit row seat, slightly desirable as it has more legroom. The coach was nearly full to Nottingham, but nearly empty after it. The passenger next to me had been to Chelsea Flower Show for the day, spending £85 to get in. I had no idea that there was so much cost to see flowers….. I didn’t envy her getting up at 2am to get the morning service into London, just to go back in the afternoon. She mentioned to me that the driver had run a couple of red lights, but I hadn’t been paying attention (and it wouldn’t matter if I had, there’s a limited amount that can be seen from the back of the coach) and so that might not have been true.

    And a few minutes early, here we are into Hull. The driver was friendly and the service was efficient and very keenly priced, costing me £9 which was entirely reasonable as far as I was concerned. Odd little quirks aside, the National Express service is definitely improving and I like that they’ve scrapped the £1 ticketing charge for those who have signed up to a free account with them. I’d rather get the train as it’s quicker, but in terms of the cost, this was an excellent service.

  • London – Westminster (Borough of) – Oxford Street – Hard Rock Cafe (2nd Visit)

    London – Westminster (Borough of) – Oxford Street – Hard Rock Cafe (2nd Visit)

    This is another venue that I’ve been to before, but The Fork gave me £20 promotional credit to spend and this is an ideal place to spend that as there aren’t that many options.

    I was less than excited to discover that there was a live band on (no disrespect to them, I’m sure they were marvellous, it’s just not entirely my thing) and I noticed that the three sets of customers in front of me all asked to be seated away from it in an area that was closed. The Hard Rock staff are endlessly professional and managed to work that situation out for all of those customers. It’s a reminder perhaps that you can’t really mix a band and people eating nearly next to them, even in a Hard Rock cafe. Fortunately, they stopped banging about shortly after I was seated, there was some technical issue or something. Back to the service, it’s impeccable, but that’s within the brand standard and I wasn’t surprised at the high level of engagement.

    The beer option I went for had run out, but the staff member offered some recommendations. I went for the acceptable Camdens Hells lager which is drinkable. I noticed that half pints were nowhere near half the price of a full pint, which does slightly annoy me (it’s a rare situation now) and CAMRA campaign against that. However, it’s fair to note that Hard Rock Cafe aren’t really aiming to be listed in the Good Beer Guide, so that situation is unlikely to change. They really should be doing a better selection of craft beer though, that’s within their brand remit I’d have thought.

    The chicken tenders, all nicely done and there seems little more for me to add about this as it’s hardly high end cuisine. However, I needed to get to my hotel, so something simple worked for me. The dining environment is very comfortable and Hard Rock Cafe have plenty of musically related things on the walls to look at. The customer base was quite formal, but they seemed to mostly be hotel customers and the prices to stay here aren’t cheap.

    Anyway, the meal cost me £2 which was the automatic tip, so that worked out as far as I was concerned. And The Fork have sent me more promotional credit (which is very kind of them) which means I’ll likely be back within the next few weeks. I’d recommend going here, and book using The Fork does give 50% off eating here most of the time, which makes the prices entirely reasonable.

  • London – Westminster (Borough of) – Brewdog Paddington (2nd Visit)

    London – Westminster (Borough of) – Brewdog Paddington (2nd Visit)

    I’ve visited this Brewdog before, but I thought that it seemed an ideal place to spend a couple of hours before readying myself for a near six hour long coach journey to Hull. I’m not thrilled at the thought of the coach journey, although the price was entirely agreeable which is why I opted for it over the more decadently priced train.

    The bar was nearly empty, which meant that I had a choice of seats around the venue, but there’s usually more drama being located near to the bar. There were also power points and a nice chill from the air conditioning, so that location was perfect for me. I ordered via the app to save the long walk to the bar…..

    As an aside and since it was so good, I went for a third of the Dessert in a Can – Mocha Ice Cream Fudge Cake from the brilliant Amundsen Brewery. It’s on draft and isn’t in a can here so the name is slightly confusing (although there is a canned version which obviously makes more sense) and it was beautifully decadent and rich. I didn’t need to buy anything else during my near two hours in the pub (stretching a third to last that long isn’t ideal, but it wasn’t cheap, so I felt that balanced out fine) as sipping that and getting on with other bits of work worked out nicely. The drink was rich, quite sweet and the taste of fudge was certainly there, definitely a liquid pudding in a glass. Pleasant flavour which wasn’t too strong and a long aftertaste which didn’t readily dissipate.

    For anyone who wants a relaxing and relatively peaceful afternoon in Paddington, I can think of far worse places…..

  • London – Hounslow (Borough of) – Ibis Budget Hounslow

    London – Hounslow (Borough of) – Ibis Budget Hounslow

    I’ve been in London this weekend to have a rather lovely time seeing Liam and his wonderful two boys, a really nice day on the cable cars, the ArcelorMittal Orbit (which we have to go back to as their slide was a bit jammed yesterday), Downing Street, the Houses of Parliament, Trafalgar Square, Buckingham Palace, M&Ms World, the Lego Store, the London Transport Museum and about 62 trains. There weren’t many cheap accommodation options, so the best value that I could find was the Ibis Budget in Hounslow.

    The usual basic room, which seems to be the older design, judging by the lovely new set-up at hotels such as Ibis Budget Whitechapel. It was very clean, no issues there. The hotel also isn’t currently offering daily cleaning of the rooms and they’re claiming Covid-19 restrictions, but that is now becoming rarer in hotels within Accor and other chains and is perhaps not entirely believeable now. If they’re short of staff or saving money, I’d personally rather that they were honest about that.

    The main public area on the ground floor, with the staff being friendly and engaging, which seems to often be the case at Ibis Budget hotels. There are no free hot drinks in the rooms at this Accor brand, but there is free tea at reception and there’s chargeable coffee.

    The breakfast buffet arrangement, which only costs a few pounds and I find really quite good value. There’s cereals, jams, Nutella, ham, cheese, yoghurts, orange juice, coffees, porridge and so on, basic but perfectly acceptable quality.

    I was very brave and used the toast machine, although I’m always slightly nervous I’ll set the hotel on fire. All went well actually with the whole breakfast arrangement and I didn’t break anything which is always a positive way to start the day. It was quite quiet in the breakfast area, but I did go down early on both days.

    The breakfast arrangement I went for, or at least, part of it. The coffee was of an unusually high standard, I very much liked that.

    The reviews of the hotel are mixed, although the staff and location are well reviewed. It’s rated a lot better for solo travellers than it is was friends and families, which is entirely understandable. One guest left a negative review, but I liked the hotel’s reply of:

    “I believed that the fact that you kept extending your stay on numerous occasions meant you were satisfied with the hotel”. It’s a fair point from the management……

    I had expected a weekend at Ibis Budget to be a little louder than it was, but there was no internal noise or disturbances at all. Being under the flightpath of London Heathrow was more annoying at 06:00 though, my sympathies to the local residents as the aircraft do indeed make one hell of a noise. I liked this hotel, it’s a short walk away from Hounslow Central underground station and the staff were friendly. I’d happily stay here again if it was competitively priced.

  • National Express : Bradford to London Victoria Coach Station

    National Express : Bradford to London Victoria Coach Station

    Time to return to London and although I would have preferred to get the train, the National Express fare was only £5 from Bradford into the centre of London, so I went with that for a journey that was estimated to take 5 hours 20 minutes. Above is the bus section of Bradford Interchange and the signage is, if I’m being honest, organised by an idiot. The data sent to Google Maps is wrong on where National Express coaches depart from and the signage is terrible. However, National Express have put on their web-site that their coaches depart from Stands T, U and V, although not on the tickets themselves.

    For those who didn’t search the National Express web-site, here’s the ultra clear signage stuck on a window. Anyway, my muttering about the lack of signage aside, the coach turned up ten minutes early and at Stand T, so I was ready and waiting for it. Until 2019, there was a National Express ticket office at the bus station, but that and the National Express customer service staff have now gone.

    The coach did get much busier, although not until Leeds which is when more customers got on.

    I had the emergency exit seat, with the luxury of having both seats to myself for the entire journey.

    The only real excitement during the journey was when the driver said on the tannoy that the National Express control room had contacted him and said that the company had accidentally left someone at a service station on the M1. There must be a very interesting back story to that which unfortunately we weren’t told, but it meant that we had to stop off Tibshelf Services to pick her up and drop her off in Milton Keynes. It delay the coach, but not badly.

    The driver also said that he intended to miss out the stops of Golders Green and Marble Arch in London so that the coach could arrive on time. He urged anyone who needed to get off at those stops to go and talk to him. There was then a little procession of customers tripping down the aisle of a fast moving coach going to tell the driver that they had planned to get off at those stops. The conclusion of that was that we stopped at Golders Green and Marble Arch…..

    This is really nicely written signage, I liked it.

    As for the coach, it was easy to make my seat area nice and cold, with the seats being clean and well presented. The cleaners hadn’t cleaned the seat trays, so I decided against using those, but the toilet was clean. There were USB connections which worked well, so my phone remained fully charged.

    And safely into Victoria Coach Station in London, only twenty minutes late.

    For the fare charged, this really was excellent value for money, a clean and comfortable coach which arrived sort of on time and with a friendly and engaging driver. All very nice, even though it’s not a train.

  • National Express : London Victoria Coach Station to Leicester

    National Express : London Victoria Coach Station to Leicester

    I’ve had a mixed selection of journeys with National Express, sometimes they can be excellent and other times they’re a bit more challenging. However, the fare to get from London Victoria coach station to Leicester was just £4.20, so I worked on the basis that even if the journey was bloody awful, then it was still cheap. There’s a logic there I think, sort of….

    I was going from Gate 2 and this was clearly indicated an hour before the journey. I like clarity and there was lots of it here, all very organised and there was seating whilst I waited. There’s also a Greggs and Pret nearby for those who like such things, and I popped to Pret for a drink….

    I liked this, an old image at Victoria coach station of how it used to look. Today, the coach station is quite cramped and old fashioned, really needing more space and a renovation. There has been talk of moving the site, but I think it’s staying here for the foreseeable future.

    The driver came and made clear announcements that passengers going to locations on the route that weren’t Leicester should board the National Express branded coach on the left. Those wanting to go to Leicester could get on this service operated by Roberts on behalf of National Express. I was a bit puzzled as to how this worked, as there are multiple stops that the coach was meant to take along the route, but maybe no-one had booked to go from, say Golders Green to Leicester. The driver was helpful though and everything was clear.

    This was a clean and comfortable coach, and I spotted that seat on the left was free. It’s near the toilets, but it also has no-one in front, so it remains my go-to seat. Yes, I accept I need to get out more since I’ve now got a favourite seat on coaches…..

    The service wasn’t very busy. Earlier on in the day I looked to see how many seats were left on the coach by doing a dummy booking, but it was showing as entirely full. That meant that I was expecting a packed coach (which wouldn’t have been ideal from a comfort point of view), but the dual operation meant that there was lots of space. This pleased me greatly.

    As for the driver, Tony, he was exceptional. Warm, personable, engaging and with a sense of humour, I thought his customer service was excellent. He added positively to the journey and his driving was professional throughout. An absolute credit to National Express.

    Safely in Leicester, arriving 50 minutes early which was a bit of a result.

    I assume that National Express are getting new facilities here, unless they’ve moved to a little Portakabin for fun.

    Anyway, this was a first class journey representing excellent value for money. A clean coach, friendly driver, professional driving, a cheap fare and lots of space, absolutely impeccable. I’m back to perhaps trusting National Express again and I would use them a lot more if I could expect this sort of service every time.

  • London – Extinction Rebellion

    London – Extinction Rebellion

    Just photos in this post of the Extinction Rebellion protest outside Downing Street in London this morning. I won’t get involved in politics on my little blog (I’m very pro-rail, which is a tricky subject), but it was a friendly protest although some car drivers shouted abuse at the protesters. The police were very professional and were being engaging and helpful, so at least it was well-mannered and cars weren’t overly delayed.

  • British Airways (Glasgow to Heathrow T5)

    British Airways (Glasgow to Heathrow T5)

    This is the return flight, I went from Heathrow T5 to Glasgow last week. To my considerable annoyance, this journey wasn’t available for anywhere near the same price using the rail network, I try to avoid using aircraft for domestic flights.

    I started from the Travelodge at Glasgow Airport and was pleased to note that they’ve made it easy to walk to the terminal by providing clear signage.

    And the terminal at around 6am.

    The list of departures, mine is the 08:15 flight. Note that I arrived only 2 hours 15 minutes before the flight, which was cutting it very fine indeed as far as I was concerned.

    There’s already a JD Wetherspoons landside, so it seems that there will soon be one airside as well. It was at this point that I popped into the British Airways lounge.

    I liked the artwork here, some interesting Scottish scenes.

    And some information about it, a really lovely idea to help promote the work of an airport security officer, Christopher Marr.

    The minor problem with air bridges is that I can’t photograph the aircraft, this was the nearest that I could get, but the back of it is pointing out at least. It’s aircraft registration G-EUUI, which I haven’t flown on before (I don’t remember the aircraft I fly on, I have to search my own blog, although that’s good for the access numbers….) but has been in the British Airways fleet since 2002. The aircraft went to Dubrovnik after it landed at Heathrow, I must admit to being slightly jealous of it….

    Lots of people in boarding groups 1 to 3, a lot more than my flight to Glasgow last week. The boarding gate staff were helpful and cheerful, which I thought was impressive for an early Tuesday morning. The cabin crew were equally engaging, so first impressions were all very positive again. The pilot sounded chirpy and happy as well with his announcements during the flight, so my general impressions remained positive.

    The view from the window, although I was more engaged in watching some customers in the aisle trying to put their bags into the overhead lockers. Children often have a toy where they try and fit a shape through a hole, I suspect some of these customers didn’t have that game when they were younger. They will try and fit a bag that clearly doesn’t go in the space provided and look endlessly surprised.

    I had an exit row seat by the window, but the aircraft was full and I didn’t see any empty seats at all on the flight. The aircraft felt very clean, but everyone was handed a cleansing wipe if they wished to do a bit more cleaning.

    Flying over Glasgow and what I assume is the River Clyde.

    The free food and drink was a bottle of water and a Nutri-Grain bar, entirely sufficient for an hour long flight. The newspaper was free at the airport, I’m not into paying for them.

    The aircraft arrived 29 minutes early at the airport, but arrived at the gate one minute later than anticipated, with a half hour wait on the runway for a gate to become available causing that delay. The pilot made regular announcements, so it all felt professionally managed and I wasn’t in a rush anyway. Customers seemed content (no-one was tutting or grumbling anyway) and the disembarkation process was well managed, with five rows being called to leave the aircraft at a time.

    And this is where the domestic passengers are tipped out, right down the end of the terminal.

    13 minutes?!?!?! This Piccadilly service back into central London was every ten minutes a couple of years ago, apparently now reduced to every 20 minutes. For most parts of the country a 13 minute wait would be normal for public transport, but in London it stands out as feeling a long time.

    Anyway, this was another perfectly operated flight from British Airways, I remain entirely pleased at their service. All rather lovely.

  • Heathrow T5 (BA Galleries South Lounge in August 2021)

    Heathrow T5 (BA Galleries South Lounge in August 2021)

    This is my first flight in nearly a year, a domestic flight from London Heathrow T5 to Glasgow Airport. I don’t like taking domestic flights for environmental reasons, but the rail network didn’t give me many options on this one in terms of the price. Things are going to have to change to improve capacity, customer service and pricing if people are going to be tempted away from their cars and from airlines.

    I’ve always liked this “welcome to our home” messaging from British Airways at T5. I was able to use premium security several hours before my flight as I like to arrive early at airports in case of a disaster en route. I then meandered around a rather quiet airport to the T5 Galleries South lounge.

    There’s a new scanner at the entrance to the lounge check-in to avoid needing to go to a staff member. Anyway, it rejected my boarding pass and the kind and patient lady overseeing it mentioned “they’re new and don’t work very well”, but it was soon over-ridden when I used the more traditional staff member at a desk set-up. The lounge felt quite quiet and there’s no self-service offered still, everything is ordered on-line by customers and it’s brought to the table. Staff in the lounge were all personable and kind, it’s a friendly and peaceful place at the moment.

    Having quite a lot of time to get things done I was able to work my way through the menu, this is the Sticky Ginger and Tamari Chicken. I’ve never heard of Tamari, but a quite Google search tells me that it’s a Japanese version of soy sauce. This was really pleasant, tender chicken with a rich sauce and fluffy rice. And some green stuff. Incidentally, on another point, there are power points available so that my devices could charge up throughout the afternoon.

    The beer choice was Heineken, which is a completely pointless drink as far as I’m concerned. BA have reverted to having a whole range of wine, but absolutely no beer of even average quality. I hope that the Brewdog tie-up can be brought back soon to rectify this little omission. I’m sure that normality will resume soon enough in this regard.

    The beef chilli with sour cream and rice, again all very nice.

    I had a quick vodka and Coke, because the Pineapple Ciroc sounded very lovely. And it was, I’m a fan of that now.

    Photos of part of the lounge.

    My dessert of carrot loaf, or whatever it was called. It’s like a stodgy carrot cake.

    At this point a lounge manager walked around politely telling everyone that as it was quiet, they were closing the Galleries South lounge down for the day. She added that customers could go and use the First Class lounge instead, somewhere that I haven’t been for over five years.

    I had finished for the day with food, but there was a different menu on the on-line ordering system in the better lounge, so I felt the need to have a little try of the Barbacoa beef tortilla. This was a step-up in terms of the food quality, very tender beef and the sour cream complemented it well. Quite messy to eat though, but an innovative little dish. Other options I could have gone for were the red wine & mushroom pie and the Caribbean spiced chicken.

    The infamous (well, on Flyertalk anyway) lounge horse lamp…..

    Then the walk to my flight began, through a very empty Heathrow T5. The whole experience is somewhat different to what it was two years ago, but I think it’s all nicer now for customers, although that’s partly just because it’s quieter. Anyway, all very lovely, and a pleasant way to spend a few hours before the flight.

  • London – Hackney (Borough of) – Shoreditch – Goose Island (Sixth Visit)

    London – Hackney (Borough of) – Shoreditch – Goose Island (Sixth Visit)

    Firstly, I accept it’s perhaps a bit much to be writing about Goose Island again, although I have to add that they were my pub of the year in 2020 and so I’m allowed some exuberance here. NB, I also accept having a pub of the year is a bit self-indulgent as well, but here we are as they say….. The actual reason I want to write about this visit is there was a beer that I thought was quite beautiful.

    I won’t write about the bar itself again, I’ve done that to death already. But, this little snack selection from Nanny Bill’s (the in-house food provider) really was rather lovely. The Aggy Fries are rosemary salted with garlic mayo, parmesan cheese, Frank’s hot sauce and spring onions. And they were beautiful, at a hot temperature and the flavours all went nicely together. Those buttermilk fried chicken strips were also beautiful as they were tender, hot, interesting and the coating had a pleasant taste. But, delightful at this was, the beer is the main part of the Goose Island show, the food and staff are just the near perfect complements to it…..

    The Vermont Sticky Maple, a strong 11.3% ABV imperial stout from The Bruery, from Placentia which is in Orange County, in a region of California that I know very well and is perhaps one of the areas of the world that I love the most. Anyway, my reminding myself that I love California to one side, this is a rich and interesting beer.

    The Orange Line beer from Goose Island themselves, a New England IPA with tropical fruit running all the way through it, a lovely light flavour that would go well on a summer day in Maine. A smooth taste and packed with hops although I didn’t get the “flavour of straw” that one person decided they got from this. What flavour does straw have anyway?

    And the shining light of the evening, the Escape Pod Cherry Edition from Pressure Drop Brewing, a small brewery from Tottenham in London. This was quite magical, with rich and smooth flavours of chocolate, vanilla and cherry, and strong aromas of cherry. As may already be evident, there was no shortage of cherry here. A deep mouthfeel with that velvet sort of texture that these imperial stouts can bring, with no harshness from the 10% ABV. The aftertaste was balanced and decadent, a lovely alternating taste of chocolate and cherry. It was like a Christmas chocolate and very memorable, one of the best beers that I’ve had. Quite marvellous.

    As ever, the staff at Goose Island were friendly, engaging and knowledgeable. The bar was clean, the environment was laid-back and this is as far as I’m concerned one of the best bars in the world. And I am unanimous in that…..