Tag: SNCF

  • SNCF Train from Le Mans to Lyon (Long delays and dangerous dogs)

    SNCF Train from Le Mans to Lyon (Long delays and dangerous dogs)

    As my riveting blog is getting behind once again, I feel the need to speed through a few posts. This is Le Mans railway station and I needed to get to Lyon for my flight the following day, and as this was France I confidently assumed the railway would provide a calm and civilised end to the trip.

    The railway station is from the late nineteenth century, but this extension has been added to the front to give more space.

    It was too hot, which I might have mentioned, so I had my tropical Fanta to get me by.

    I didn’t understand this at first, I just noticed that on the left it said that my train was delayed by an hour and it had doubled the number of trains going to Lyon. I went to find a staff member and he helpfully explained that the train was delayed by an hour and that it would be departing from Platform 2 but that I could safely leave the station and return a bit later. The stress levels of that were beyond me, so I took my increasingly warm Fanta to another platform to have a sit down.

    And then for a few minutes, my train entirely disappeared from the boards. I considered this to be sub-optimal.

    Although I had been told that the train was departing from Platform 2, this was the first time that it appeared on the board. I decided that I’d better go to the platform to see what was happening.

    And the train to Lyon was at Platform 2, so I was most confused.

    It was evident that something strange was happening as there were plenty of passengers who were on the train, but others were milling about. I decided that I needed to find an adult and I located the train guard. The guard explained, in perfect English and with admirable calmness, that only half my train had arrived. The other half was still somewhere in France and would be along in about ninety minutes, which was longer than the boards said, but he said it would definitely be arriving. He mentioned my seat was in the half that hadn’t arrived, so I went to sit in the heat with my Fanta to wait.

    To my great annoyance, after days of it being too hot and needing to rain, it then started to pour down with rain. So several of us decided to find a dry spot on some steps.

    A little over ninety minutes late, the other half of the train came sweeping into view.

    It’s fair to say that I was pleased to see this train. It meant that I would be getting to my hotel without any further issues.

    There’s my carriage and the double decker train looked really rather classy.

    I was talking to the guard on this part of the train and she checked my ticket and was explaining where to go when a dog jumped up at us. The dog looked bloody vicious, but it was muzzled. The guard looked genuinely furious that a passenger decided it was appropriate to bring such a dog on the train and at this point the dog was out of control, barking and frightening other passengers.

    My seat was a window seat and there was a laptop sitting on the aisle seat and I did wonder whether the dog owner would be seated there. I would have obviously gone to the guard to ask to be moved, but it transpired a passenger sitting nearby had just randomly left it there.

    It soon became evident that the train staff had absolutely no intention of that dog being allowed back onto their train. Transport police, guards and others came to protect the public and there were some cheers when it was evident that the passenger wasn’t being allowed back on. I’m pleased to say that this was last bit of drama of the trip.

    There’s a lot wrong with SNCF and the prices for rail travel really didn’t seem to be cheaper than the UK. But, the train was clean, there were power outlets, there was plenty of space for my laptop and it was a comfortable environment.

    The train was only at around 65% occupancy and I didn’t have anyone next to me during the journey. The service was fast, efficient and peaceful. One thing I’d never really appreciated before is just how empty much of France is. There were long stretches where the only signs of civilisation were the occasional road, farmhouse or distant village. It’s a reminder of just how densely populated much of England really is.

    Safely into Lyon with my now empty bottle of Fanta.

    And there was torrential rain.

    I was entitled to 25% Delay Repay, which is rather less generous than the UK system. The claim form took me about forty-five minutes to complete, which struck me as an impressively inefficient way of compensating passengers for having already lost time. Still, if it eventually appears in my bank account, I’ll forgive them. Eventually. But, I was pleased to get to Lyon in time as the alternative would have been an overnight Flix Bus and that would have displeased me.

  • SNCF Train from Nantes to Le Mans

    SNCF Train from Nantes to Le Mans

    I meandered towards Gares de Nantes complaining to myself about the heat and preparing for my rail journey to Le Mans, the reasoning for all that is explained here. It’s a little odd as there are station buildings both sides of the tracks, although they’ve built a lovely new aerial walkway now to connect them together.

    The station hall and I’m not entirely sure that I knew that there was a Pret a Manger in France, although I did know about the ones in Germany and the United States. It nevertheless provided a reassuringly familiar landmark, although I resisted buying a filter coffee as I already had enough thermal difficulties as it was.

    This is the aerial walkway over the platforms. The design is modern and open, but it also gave the railway station something of a heat problem. They’d effectively created a municipal greenhouse and, to be honest, I did find that arrangement a little sub-optimal.

    This heat problem was being resolved by having several of these dotted around the place and I enjoyed standing near to one of them to reduce my core body temperature to something that was compatible to continued life.

    I took a photo of the railway tracks whilst I was standing in front of one of the fans.

    I then went to the other part of the railway station as there was a Carrefour there, so I acquired a 1.5 litre bottle of Pulp, which is effectively their own brand cheap Orangina.

    Down to the platforms and there were ticket barriers at the top of the escalators, but they were turned off and the staff were checking tickets before boarding.

    The train was relatively cheap, costing about £8 to get between Nantes and Le Mans. The service is operated by Ouigo classique trains and they’re using old SNCF Intercity trains to keep them in use and to have a lower price option. This train was going all the way to Paris and seat reservations, to my mild annoyance, were compulsory.

    The trains were dated, but clean, although I prefer more upright seats in carriages. There were power points placed erratically down the carriage and one is visible on the other side, but I had to make do without any.

    This carriage was literally the end of the train with nothing on the other side of that door at the rear. The temperature on board the train was moderate, not freezing cold as I would want, but also sufficiently cool that I wasn’t annoyed.

    The bike storage facilities.

    It seems almost archaic that in the UK until only a few years ago the trains from Norwich to London (and vice versa of course) could only be opened by lowering the window glass and then reaching out. The door handle here was on the inside, but passengers could roll down the window if they wanted. Incidentally, I was glad that another passenger opened the door and they struggled despite seemingly knowing what to do.

    And safely into Le Mans. I felt that the service was keenly priced and sufficiently comfortable for the journey that I was making, but these trains are tired despite the modernisation that has been attempted on them. But, the journey went quickly, my phone coverage was strong throughout and I arrived on time.

  • Thionville to Metz Train

    Thionville to Metz Train

    [I originally posted this in May 2018 but have reposted it to fix the broken image links]

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    Since it was a lovely warm day, I decided to go to Metz. Above is the rather novel touch of placing a photo of the town onto the steps in Thionville. My train had been booked the day before using the SNCF ticket machines and the pricing wasn’t unreasonable, at €12. The ticket machines were very easy to use and were helpfully available in English.

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    One thing that British railway stations are usually quite bad on is indicating where a carriage will be when the train stops. With long trains it’s useful to know where to stand to avoid having quite a lengthy walk to the other end of the train. So, I was very impressed with this and everyone was very clear where to stand.

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    The train glided in smoothly, and it is a beautiful looking train. The train was on time, indeed actually a couple of minutes early, and there were clear announcements made. The train crew looked bored though and didn’t seem to be helping customers and instead just talked to themselves. Perhaps it’s not their job to help elderly customers with bags, but they could have done.

    The other little problem was that the system to tell customers where to stand for their carriage entirely failed. The carriages were nowhere near where they should have been, leaving all of the passengers to rush towards where their ticket told them to be.

    Which leaves the next problem, every TGV service requires a customer to have a seat reservation. But, it seemed no-one was sitting where they were meant to be sitting, so the whole thing becomes a little challenging. I just found a seat that wasn’t taken, but I notice a series of people shuffling around because it wasn’t very clear.

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    The interior of the TGV, could have been a little cleaner, but it looks like a well-made train. The leg-room on the seats was inferior to that of Amtrak in the United States, but to be fair, Amtrak do offer ridiculous amounts of space.

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    It wasn’t that busy on the train journey to Metz, although it was early on a Sunday morning. The seats themselves were clean and there were power points so that customers could charge their devices. It felt a comfortable environment and there were handy tray tables at every seat.

    The train journey itself was smooth and rather pleasant, none of the clattering about of the trains on some regional lines. The service was also fast and it arrived into Metz on time, with the conductor making announcements in both French and English. My ticket wasn’t though checked and I didn’t see the conductor walking through the train, which might have been helpful for any customer who needed assistance of any kind.

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    The two photos above are of the TGV I got back to Thionville at the end of the day.