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Tag: Heathrow T5

2022 US Trip – Day 32 (British Airways Flight from Dublin to Heathrow T5)
This was the last day of my little trip home and I had chance to pop into the airport lounge at Dublin. This is a different one to where I was before going to the United States, I was off in Terminal 2 at the Aer Lingus lounge then. I’ve written about this Dublin lounge before, so won’t repeat that. I was fortunate to get a seat though, it was at near capacity when I got there and didn’t really let up. It’s an odd shaped lounge and they really need a bigger facility, but it was an entirely satisfactory place to spend three hours.

It had just turned midday, so having a farewell to Ireland Guinness seemed sensible.

Mine was the 15:20 flight and one of the gate staff made an incorrect announcement of the gate number which caused some people to get up and move. I hovered between the two gates thinking that this was far from ideal. I didn’t intend to miss a flight at this stage of the trip.

I had worked out that the flight could be three hours late and I would still be able to get my train home to Norwich. Above that I’d miss it, but I’d either get EU261 compensation or at least a duty of care if it was weather related. I think it transpired that the flight was about eight minutes late so I hadn’t needed to pre-worry.

Ready to battle the rain for one final time in Ireland.

No airbridge in Dublin. This was the tenth and final flight of this trip, along with the twelve or so rail trips I took in the United States. It’s aircraft Airbus A320 G-TTNS and for my own interest only, I hadn’t been on this aircraft before but that’s not surprising as they only took delivery of it on 1 October 2022 and this flight was on 19 October 2022. It’s one of the newest aircraft that I’ve been on I think.

It’s a short flight and it was entirely unremarkable, with the crew being the usual friendly and helpful sort. I was given water and crisps, but I saved them until I was sitting at London Liverpool Street waiting for my train.

Boarding the underground to cross London on the Piccadilly Line, which is always much less exciting when coming back from a trip rather than getting there.

I was able to get a seat.
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December 30, 2022
2022 US Trip – Day 30 (British Airways Flight from Newark to Heathrow T5)

After an entertaining couple of hours in the British Airways Galleries lounge in Newark, I then walked the short distance to the gate, an earlier flight than I had been anticipating. I was very impressed with how BA handled this, they made it easy not just to change flights but also to ensure that my seat reservations were carried over.

I don’t like the seats on this Boeing 777-300 aircraft, they’re too narrow for me. However, I was in an exit row on the aisle, which is my favourite, meaning that I did have plenty of space. The three seats were all taken, but I was fortunate that the person sitting next to me didn’t veer into my space once.

The crew members on this flight were exceptional, making an effort to build rapport with customers where they felt appropriate and being ever present. I’m rarely disappointed with the friendliness and engagement of BA crew, with the pilot making chirpy and positive announcements.

It’s fair to say that I had enough leg room.

The first drinks round took place around one hour after take-off and the crew member seemed pleased that I asked for Brewdog Jet Stream by name, so she gave me both cans on her trolley.

The crew member didn’t let me down with the Brewdog beer, she remembered me from before and pro-actively asked “would you like another Brewdog beer?”, which of course I did. So she went off on a mission and came back with another four cans, two raided from a different cabin, the other two from the trolley on the other side of the aisle. Apologies if anyone else wanted Brewdog Jet Stream, but the crew member was wonderfully hoarding them up for me. Incidentally, that’s the film Belfast on the IFE, a story about the violence in Northern Ireland during The Troubles.

Onto the food, these meals are catered in the United States and it all entirely met my expectations. I can’t quite remember what sort of chicken dish this was (and I probably wasn’t entirely sure at the time), but it tasted better than it perhaps looks. It comes with a couscous starter, a chocolate dessert and then some cheese and crackers. For an economy flight, which cost me just £220 or so return, I felt I had received excellent value for money with this whole arrangement.

I then thought I’d have a nap after enjoying the heap of Brewdog Jet Stream cans that they had given me.

I admit this wasn’t to my taste, the breakfast option was a cheese bagel or a cheese bagel with turkey. Very innovative. I don’t like the smell of certain melted cheeses and unfortunately this went into the bin, as seemingly did many of those given to other passengers. I rarely eat the breakfast options on aircraft as they’re not often appealing to me, but BA seem to want to provide some sort of hot option. It’s a shame they didn’t have a cold option of just a cereal bar or something, it’d likely be cheaper for them and lead to less waste.

I had a two hour connection before my flight to Dublin, but there was a long delay disembarking and then it was a bus to the gate which all took up time. I was moderately disappointed that this was all eating into, well, my eating time in the BA lounge, and I was partly wondering whether I might be able to miss my flight to Dublin and get a later one since I was in no hurry.

Still my favourite airline, although American Airlines aren’t far behind. Who needs Emirates and Qatar?

And off we go to Heathrow T5, where I’ll pick up my flight to Dublin in my next post.

December 30, 2022
2022 US Trip – Day 1 (BA Flight from Heathrow to Dublin)

The sun shines through the terminal windows at T5 lighting up the delights of Gate A9, which was fortunately not the bus gate (which is A10). The boarding process was all orderly and no-one stood in front of the queueing area, which made things much easier for the staff. Although the flight is to Dublin, this is effectively a domestic flight for purposes of border security, the staff don’t need to check passports at the gate, it’s just a photo image they take and that’s an automated process.

I boarded early, but the flight transpired to be relatively busy. It’s aircraft G-EUOF, an Airbus A319 which British Airways have had since October 2001. They really get their money’s worth from these aircraft, it’s doing six flights today, from Geneva to Heathrow, from Heathrow to Dublin, from Dublin to Heathrow, from Heathrow to Madrid, from Madrid to Heathrow and from Heathrow to Amsterdam.

My exit row seat, with the middle seat not being filled on the flight. I fell asleep soon after boarding, fortunately waking just as they handed out the water and cereal bar (which are still in my bag) before having another little sleep. Very restful. This is the big advantage in British Airways over Ryanair or WizzAir, who bang and clank down the aisle trying to sell things. It’s not the fault of the hard-working crew at these airlines, just the model in which they have to work. It was the usual professionally operated flight, the pilots were reassuring and gave useful announcements, whilst the crew were endlessly polite and efficient.

Safely in Dublin, arriving around five minutes early.

There are only six Play aircraft, the relatively new budget airline which operates from Iceland.

The border control process at Dublin is easy for UK passport holders. They do no checks on the passport on their computers, they just check that it’s a UK passport and that the image looks like the passenger in front of them. I think I was at the desk for around three seconds, it was almost as good as being in Schengen, not that that’s looking likely for the UK in the next few decades.

September 20, 2022
2022 US Trip – Day 1 (BA Galleries South Lounge Heathrow T5)

Liam’s impressive timing meant that I got to the airport at a perfect time, not too early (my usual style) and not too late (his usual style). I arrived at the Heathrow T5 BA lounge complex at 04:59, one minute before it opened. Very handy.

I was the first person into Galleries South lounge, that’s never happened before. I can’t claim it’s something that I should get a badge for, but it did let me get some photos without other passengers cluttering them up. This is the main food area in this photo where they were laying out breakfast.

One of the seating areas, this one is just behind where passengers enter the lounge. These lounges do sprawl and there are three of these Galleries Lounges for BA customers at T5, two in the main terminal and one at B Gates (plus the First Class Lounge and the Concorde Room, which are too decadent for me).

The seating area at the end of the lounge which overlooks south security, with the cinema room off to the right.

And my favourite seating area, high chairs and power points, very convenient for my laptop arrangement.

Another photo at the back of the lounge. You used to be able to overlook security until they put that sea of grey over the windows, which is understandable, but I did used to like watching it.

One of the coffee stations and sets of beer fridges, where I was pleased to see that Brewdog Jet Stream was available. I had a few espressos to wake me up, although I’m not sure that they worked that well.

The cinema room.

I only had one beer as it was a bit early. I was pleased to see that the lounge had burnt the bacon, which is good as that’s just how I like it. Those sausage patties are very moreish as well. The BA food offering has definitely improved recently at this lounge (and non burnt bacon was also available).

Some healthy eating. Along with some grapes.

Anyway, my three hours in the lounge was very productive, although I was a little sleepy. The lounge was starting to get very busy when I left, so I was pleased with my timing.

I’ve photographed this before, but it’s just an iconic image and so I thought I’d have another image of it.

September 18, 2022
Saturday : Leaving Bev, the Barcelona Airport Lounge, BA into Heathrow and Bus to Hotel

Saturday was the day that we were all returning back to the UK, Bev on Ryanair as she likes the jeopardy, with Ross and I departing with British Airways a little later on during the day. Without a huge desire to traipse heavy bags around for the day, we thought that we’d walk slowly around the city and then get onto the Metro to the airport. And that day started with a delicious goat’s cheese roll with doughnut and coffee at Cafe Bazar, with the advantage of people watching as the cafe windows overlooked the busy nearby market. I can’t recall a city with so many cafes, this was my sort of city….

It was a bit hot, but these narrow streets do a very decent job of shading walkers from the overheat sun pounding down on them.

Pub one and needs must… This was a sheltered terrace so that I wasn’t sitting in the sun itself, but it allowed Bev to feel free in the outdoors. We pondered whether we might have been better with the pub next door as their food looked quite exciting, but I got beer of sorts and that sufficed me. I know my loyal readers (or reader might be nearer the mark) might comment that this sounds very relaxed of me, but I had already accepted I wouldn’t be getting craft beer on this day.

Free olives, I was sold on this pub after that.

Bev, busy looking at the football scores, she was a nightmare doing that, always wanting to see how her favourite teams were getting on and getting the latest news on the transfer markets.

After the pub we had a little walk through the nearby park, which offered views over the city.

The second pub and more free olives. Bev ordered some dumplings as well, Ross gave up on beer and I just had to tolerate what they had. Such a trooper….

I’m glad I have a new phone now, as my old one didn’t produce the quality of the photos I’d like (obviously it can’t possibly be my fault that this photo is blurred). This was us waving goodbye to Bev as she was departing from a different terminal. I’m pleased to report that she got back safely with Ryanair and National Express, but that’s the end of Bev’s story on this blog. She was marvellous company as usual, glad that she’s out and about again.

That meant just one more stop on the Metro to get to Terminal 1, where we were departing from. As I mentioned earlier on in the week, I was impressed with the Metro system, it was clean, reliable and we rarely had to wait for more than a couple of minutes. Other than when Bev posted her ticket into the machine itself, we had no issues with the tickets either.

Safely at the airport with its grand sweeping spaces which felt rather under-used. Think of the number of craft beer bars that they could fit in there.

Ross wanted to go to Burger King, it says one minute but it took us about half an hour to find the bloody thing.

Not that I’ve ever tried smoking, and it’s not exactly likely I ever will, but this is a good idea for an airport, having an external outdoors area which is embedded within the airside section of the building. Smokers can then do what they want in this area, away from sensible non-smokers.

The lounge was easier to find than Burger King and we were welcomed in by a friendly member of staff and it’s fair to say that I was surprised at just how large it was. There were also plenty of power points which transpired to be useful.

More of the spacious lounge and I noticed that the staff were obsessively cleaning, always reassuring.

The food and drinks area, with a range of high and low seating. I prefer high seating and so we perched about three metres from the food for about three hours. What a time to be alive….

Cold meats and cheeses, some of my favourite food and quite a lot of this disappeared quite quickly as I needed to test its quality on numerous occasions.

Light bites. Ross had already gone to Burger King as the reviews of the lounge that we had already read didn’t make it sound very decadent, but I’m glad I didn’t get anything as I was surprised and delighted with the food options here. I took the risk that food would be available as I was hungry (again) and the lounge didn’t let me down.

There was a selection of pre-made rolls, or customers could make their own.

Pastries and biscuits.

It wasn’t busy at this time in the late afternoon, but it got much busier later on, but it was never going to be anywhere near capacity. This is the non-Schengen lounge, there’s another one for those boarding Schengen flights. I won’t mention that I’m quite jealous of them, as that might suggest how much I quite like the border-free arrangement of most of the EU.

They had three different beers which at least gave me some variety, although there was nothing that surprised and delighted me in that regard. There were plenty of different soft drinks though, so no shortage of choice and there were some spirit options as well.

The hot food only came out a little later on in the day, I’m not entirely sure why they couldn’t have been more generous with the hours that this was served. The portions were small, but the food had a depth of taste, and it was easy to just get another portion. This was the chicken curry, which wasn’t overly hot in terms of spice, but the chicken was tender and flavourful. The pasta was perhaps a little bland though.

Off we go, we were the 19:10 flight to London Heathrow.

This isn’t the plane we were getting, but I liked the view out of the window over the tarmac. The airport itself was spacious with plenty of seating and nowhere felt particularly busy, although it was clearly a well-used terminal.

The boarding gate and everything was neat and organised here, with plenty of seating. There was boarding by group number, which meant we could get on to board early on, giving me sufficient space to put my bag over my seat. I mention this as one group of three people put their bags in the overheads by the exit row seat before walking about twenty rows back, which gave the crew later on at the empty gaps for bags were at the back of the aircraft. I’m not sure why passengers do this, they’re in danger of the crew moving the bags into the hold if no-one in the vicinity identifies them as theirs.

Our aircraft, and again I’m writing this too far after the event to work out what the registration number was to see if I’d flown on this before. A pointless hobby of mine I accept, but it occupies me for a few minutes.

Boarding the aircraft, with the crew being friendly and personable. I wore my mask out of habit on the aircraft and only noticed mid-way through the flight that nearly no-one else was, namely because they weren’t required. It occurred to me that unless there’s another outbreak then this might have been the last time that I had to wear a face mask, so that’s the end of an era. Or, at least, I hope it’s the end of an era.

I had an exit row seat and there was no-one else in the row. Given that, during the flight I went to find Ross who was stuck at a middle seat somewhere near the back and suggested he moved forwards, which he did.

The usual snack on-board, so I can’t write anything different to what I usually do, which is it’s basic but I appreciate having something provided. Perhaps British Airways could though at some point rotate the snacks, as those customers who fly weekly deserve a little change. Maybe they could offer Hula Hoops, or something just that bit more decadent such as Roast Beef Monster Munch.

We sailed through security into T5 without any delays, always a relief when getting late at night. It was a quick walk to the bus stop at T5 to get the first of our two buses.

Waiting at the bus stop for the second bus to get us to the hotel and this is the Longford Pump, a Victorian water pump.

The accommodation situation wasn’t ideal, but the cheapest hotel in the area was the Holiday Inn Express and Ross and I can’t afford the luxury of the Sofitel that Richard always goes for. We got to the hotel just before midnight and I, as usual, had worried that they would have given our rooms away, but my concern was unnecessary. Although, that reminds me, they didn’t bother to reply to my email saying we’d be arriving late, so I’m now post-annoyed as I had forgotten I had sent that. Our hotel was the Holiday Inn Express T5, although it’s not hugely convenient for T5 if I’m being honest, as it requires two buses or taking the over-priced Hoppa Bus which I haven’t used for the best part of a decade.

I’ll take this opportunity to write a little about Barcelona, although I’ve alluded already to my thoughts about this rather really marvellous Spanish city. I was very much of the opinion that this was a city at ease with itself, as although Barcelona has problems with so much accommodation turned into holiday lets, the heart remains. The markets are vibrant, there are endless cafes, the food is of a decent quality, the people were friendly and the streets were clean. The beach area contrasted with the bustling city centre, the suburbs maintained their own identity and last, but definitely not least, there was decadent craft beer. I look forwards to going back, this was a city that felt on-trend, modern and well-run, I liked and enjoyed it very much. And thanks to Ross and Bev for keeping me company.

May 24, 2022
Heathrow Airport – ExpressTest PCR Testing at T5

I can’t say that I was particularly looking forwards to this, the PCR test that I had pre-booked with ExpressTest to be completed at Heathrow T5 following my arrival back from Poland. There’s been a lot of confusion about Day 2 tests and I note that British Airways have put out advertising today to remind customers that these tests can be taken any time after landing, they don’t need to wait until Day 2. But, I wanted to get this whole thing out of the way as it was already stressing me. The information in the e-mail was clear and I was easily able to find the testing centre which is at the far end of the Heathrow T5 arrivals hall (at the other end to the Underground).

I had pre-booked a time that allowed for lots of delays with the flight and border control, which didn’t ultimately happen. However, the cheerful staff member at the front of the queue checking documents said that it didn’t matter, it was just to try and manage the number of people and I could just join the queue. That was helpful, as I didn’t fancy sitting near to the testing area worrying and sulking for an hour. I had already annoyed several friends by telling them how brave I was being, even though that’s usually a slight hint that I’m not entirely happy.

Anyway, after being entertained by a man who said that he had booked a test at Heathrow T4 and the terminal was shut and wanted his test here instead (they obliged, although he was very rude) I was welcomed by a staff member after a few minutes in the queue. I was walked to a little area with a seat and I carefully surveyed the area to see where I might need to faint safely (I didn’t want to hit my head on any metal or sharp corners) if it all became too much. Anyway, the medical professional (I don’t know how trained they are, but I told myself they were a very experienced and senior consultant even though they were clearly aged about 22) was very tolerant of my comments of how frightening this was.

After I had mentioned my bravery six times, the patient and tolerant lady explained that actually some people did faint and a lot were very scared. That helped no end, so I prepared myself for the surgery (apparently this isn’t actually technically classed as surgery, but I’d prepared for that sort of thing in my mind). I was so brave that the whole thing was over in thirty seconds and I didn’t gag or sneeze, so I was slightly disappointed as I felt that it was now easy for friends to say I had over-worried about the arrangement. The medical professional agreed that I deserved some sweets, which was handy as I had procured some chocolates earlier in the day.

I thought that the whole process was professionally managed and the staff there were all helpful. I can’t say that I was thrilled to spend £60 on this, as that’s three months of unlimited Pret coffee, but there we are. It’s a little bit cheaper for BA customers who quote the BA code which is on the web-site. Just have to hope the test doesn’t come back positive now.

December 2, 2021
British Airways (Warsaw to London Heathrow T5)

After a few weeks in Poland, it was unfortunately time to come back with a feeling of uncertainty of how the PCR test thing was going to work out in Heathrow. I left the Mercure Airport hotel at 08:45 to catch my flight at 12:45, expecting to get to the lounge at 10:00 sort of time (which is for me cutting it very fine). Everything went right with the train to the airport, there was no wait at the security area (indeed, there were no other passengers which felt really odd) and the customs check didn’t take long, so I was at the Bolero Lounge by 09:30. But more about that bit of today in another post.

There it is, the BA847 service from Warsaw to London Heathrow T5 which was departing a little late due to being held up on the outbound flight to Poland.

Arriving at the gate shortly before boarding commenting, I heard the gate staff call Groups 1 to 3 and I was the second person to board. Well, I should have been the second to board, but the staff member refused me boarding saying that my mask wasn’t sufficient for British Airways. To cut a long story short, this led to a rush to find a member of the airport staff to help me find a shop selling them, as the member of gate staff was absolutely hopeless in offering assistance.

What actually happened here, which became apparent after I spoke to a member of LOT Polish airlines at the airport is that the staff member had got the rules wrong, as British Airways and LOT Polish (who have their hub at Warsaw Chopin Airport) have different mask policies. However, if I had gone to discuss that point I was in serious danger of missing the flight and likely being off-loaded for being unhelpful. I have no intention of being uncooperative at an airport, there are too many downsides…. Fortunately, the airport staff member and a member of shop staff managed to sell me the required mask. I was able to board, but only just and it wasn’t an ideal situation.

After boarding, the crew member confirmed that my mask met the requirements of British Airways, but they handed out masks anyway on boarding to anyone who didn’t have one. I’ve spoken to British Airways who have apologised for the gate staff. It doesn’t much matter now as these are challenging times for all staff at airports, but I would have been quite annoyed if I had missed the flight. I assume if I had returned to the gate without the mask that some other airlines I wasn’t flying with required then someone might have spoken to the crew to check the situation, but it’s not really worth risking that.

I shall drink one extra beer in the British Airways lounge next time I’m in it to compensate for the situation as I’m petty like that. But it wasn’t British Airways staff who were unhelpful here, so they’re still my favourite airline. And LOT Polish Airlines, who I suspect the gate staff are usually working for, are part of Star Alliance anyway and I’ve only got eyes for Oneworld airlines.

This was the British Airways aircraft I was struggling to board and its livery is certainly distinctive. It’s aircraft G-TTNA, A320neo which was delivered to BA in April 2018. It was repainted a couple of months ago as it was used in the COP26 talks in Scotland, showing the contribution of the airline industry to tackle the climate crisis.

An Airbus spokesperson said at the time:

“We’re delighted to be partnering with BA on this journey and feel proud BA has chosen one of our A320neos to highlight the importance of sustainability for the future of the industry.

The aircraft has 20% less fuel burn & CO2 emissions compared to A320ceo and 50% less noise so it’s a great choice and I am looking forward to seeing the new livery in the sky. BA is committed to a sustainable future and contributing positively to climate change mitigation and adaptation. We will achieve the ambition of a net zero carbon emissions industry by 2050 through cooperation and collaboration and this initiative is a clear example of that.”

It’s a nice concept, although it’s very hard to identify it as a British Airways aircraft at a distance and it puzzled me for a little while (not that that really takes much).

I deliberately moved out of my exit row seat the day before the flight, as I find it more faff trying to fit my bag into the overhead lockers above those seats. That would have been especially true on this flight due to boardinggate, so I was pleased that I had put myself in an aisle seat near to the rear of the aircraft. I had forgotten how little leg room there is, but it’s fine for a short distance flight and there was no-one in the middle seat. Everything was I expected, other than the USB power at my seat wasn’t working, although I could have used one on a different seat if I had needed to.

The free snack and water (I took the photo later, I didn’t have a pillow on board) which was offered. The crew were engaging, efficient and pro-active, another near perfect service from British Airways staff. The pilot, a bastion of professionalism (as they nearly always are) made appropriate and useful announcements, including telling us that we were arriving in Heathrow having made up most of the lost time. The aircraft was clean and the crew were handing out disinfectant wipes from a basket on boarding (the same basket that the masks were in).

Anyway, another excellent flight from British Airways only impacted by the airport’s gate staff, but maybe that’s what Star Alliance customers are used to flying from the airport so that’s fair enough.

Incidentally, I know some people have experienced long delays at the border at Heathrow T5, but I was through in under one minute, just ready to go and take a PCR test. After I managed to board, the flight and arrivals process was effortless, so all rather lovely.

December 2, 2021
British Airways (London Heathrow T5 to Warsaw)

For the first time in just over a year, I’ve been able to get the chance to return to Poland, something which I’m more than pleased with. That meant a journey from London’s Heathrow T5 into Warsaw Chopin airport with the hope that I had collected together the correct documents.

I’ve written about the BA T5 Galleries South Lounge before and so won’t repeat that, as not much has changed recently in terms of its operation. Drinks are still self-service, but food needs to be ordered via a QR code and is brought over by staff. The food delights in the morning included the breakfast option of a bacon roll with hash brown, alongside a fruit salad. The lunch-time options included Vietnamese vegetable curry, chicken jalfrezi with lime & coriander rice, beef keema with rice, mixed leaf salad, five bean salad with feta and a black rice, Quinoa & Edamame salad. I went for the jalfrezi and five bean salad, with the former being excellent and the latter being OK but a little short on feta. I’m always content with the quality of the food, but some people inevitably moan about BA’s offering.

The lounge was though the busiest that I’ve seen it and that perhaps suggests some sort of normality is definitely returning. A couple of customers were completely rude in their dealing with the staff and although I wanted to say something, I thought that no good could possibly come from that. I was able to get one of the high seats by the power points and remained in the lounge for three hours or so, all very relaxing.

The gate wasn’t called for ten minutes after it was meant to have been, instead it then switched to ‘please wait’. I guessed that this meant it would be departing from A10, the bus gate.

And here we are, the bus gates. Boarding was well managed and Group 1 and then Groups 1 to 3 were allowed to board first. I’m in Group 2, as I’m not decadent enough to be in Group 1, but that was enough to get on the bus first.

The bus was a little over-filled I thought (I didn’t photograph that), not in terms of it being dangerous, it just wasn’t comfortable for those who boarded last.

And time to board, the aircraft was the A320 G-EUYT, which I’ve never flown on before. And I accept that no-one is really bothered about that, but there we go…. The aircraft was brought into service in February 2014 and it has only been used by British Airways.

I had a seat in the emergency exit row which I like because of the slight extra space, but dislike that my bag has to be in the overhead lockers. For the first time I’ve seen though, a member of cabin crew was guarding the lockers by the emergency exits so that customers could ensure that their bags were placed there and not half way down the plane. Although I boarded early and this didn’t make any difference to me, it did speed up boarding later on.

The flight was full and I’m not sure that there were any empty seats. The customer next to me arrived towards the end of boarding and started to put his bag on the floor. I was standing up as I was in the aisle seat and let him in, thoughtfully asking him if he wanted to put that bag in the overhead locker. He replied “no” and in my very British way I added “are you sure, it might be easier?” to which he replied “no” again so I sat back down. The customer at the window seat, who seemed perfectly friendly, was more direct and said only slightly gruffly “that bag needs to go in the overhead locker”, at which point I had to stand up again as that more direct approach worked.

The aircraft was meant to take off at 15:15 and arrive at 18:50, but we took off late due to a delay in the baggage being loaded. We eventually took off at 15:47, but time was made up en route and we arrived at 18:46 (can I add that I didn’t sit and measure that, I took that information from Flight Radar). As an aside, the crew weren’t handing out wipes for customers to clean their seat area as they’ve done over the last year, I’m not sure whether that’s by omission or whether that has been scrapped.

The on-board catering and I’m happy with this, it annoyed me when they removed it. There’s the option to buy additional items, but I noticed only a handful of people did so. Crisps and water is sufficient for me though, it wasn’t a long flight.

The fare cost me £30 each way, which I have to say continues to offer excellent value for money, especially given that BA funded lounge access for me before the flight. The crew were friendly, the aircraft was spotlessly clean and the pilots were professional with timely announcements. I have nothing really to fault BA on, I thought that this was a well managed service.

For those interested, anyone going to Poland at the moment needs to fill in a locator form and have their Covid pass ready, with both being checked. The Brexit arrangements mean that British travellers are inevitably now sent to a different area which all takes longer and passports are now stamped. Some idiotic British passenger (I admit to be judgemental as she was being rude) was lucky to be allowed in as she was complaining that she was being asked where she was staying and why was only she being asked? The member of the Polish Border Guard was calm and helpful, not mentioning that it was because she hadn’t bothered to fill in a locator form. This whole process only took around five minutes though and with that, I was back in Poland. How very lovely.

November 16, 2021
Heathrow T5 (BA Galleries South Lounge in October 2021)

I’m now back from my weekend trip to Dublin with Liam, leaving me with quite a backlog of posts to get through. How my excited audience must be positively radiant with joy and anticipation…… Above is Heathrow Terminal T5, the home of British Airways, where we departed from last Thursday.

The view of the terminal building, which was all a little more exciting this time as Liam spent five years here as part of the construction team who worked on this complex. That the terminal is still there is testament to his competence.

Before the flight, we went to the south lounges at the terminal, which were moderately busy. The ordering process has changed since my last visit to the lounge in August 2021, with food still being ordered by the app, but self-service has returned for all drinks. We noticed a few customers struggling to order via the app, sometimes because they didn’t have a smartphone and sometimes it seems because they were just getting muddled up.

I was delighted to see that British Airways are now offering more than Heineken, which is far as I’m concerned a bland and generic beer with no logical connection to the airline. This is the Jet Stream beer, a perfectly decent option which follows on from the partnership with the brewery which last year delivered Speedbird.

Liam played soup roulette as he didn’t know what it was when he ordered it, but it turned out to be lentil which was apparently all perfectly good. I’m pleased to note that Liam also liked the Brewdog beer, which might be evident from the cans in the photo. I did have a look for the flavoured vodkas that I enjoyed last time, but they seem to have disappeared. We had a little Baileys each instead for some decadence….

I ordered a starter of sandwiches, which are the standard British Airways options of tuna, Coronation chicken and egg,

The main course of chicken tagine with bulgur wheat, the kind of dish that I think British Airways do very well. It is difficult to provide food options that cater to both short haul and long haul passengers which also don’t cost the airline too much.

I ordered carrot cake and I’m not sure that this is carrot cake, but it was rather lovely anyway. I did note that the crisps have disappeared from the lounge over the last year, I hope that they make a return. I accept that there’s more to life than crisps, but nonetheless..

This was another very acceptable visit, with the staff being friendly and polite. The environment was clean and although the food sometimes took a little while to arrive the service was always helpful. Normality seems to be returning quite quickly now to the airport in general and I suspect that the food service will become self-service soon enough.

It was then just a short walk to the bus gates for our flight to Dublin…..

October 18, 2021
British Airways (Glasgow to Heathrow T5)

This is the return flight, I went from Heathrow T5 to Glasgow last week. To my considerable annoyance, this journey wasn’t available for anywhere near the same price using the rail network, I try to avoid using aircraft for domestic flights.

I started from the Travelodge at Glasgow Airport and was pleased to note that they’ve made it easy to walk to the terminal by providing clear signage.

And the terminal at around 6am.

The list of departures, mine is the 08:15 flight. Note that I arrived only 2 hours 15 minutes before the flight, which was cutting it very fine indeed as far as I was concerned.

There’s already a JD Wetherspoons landside, so it seems that there will soon be one airside as well. It was at this point that I popped into the British Airways lounge.

I liked the artwork here, some interesting Scottish scenes.

And some information about it, a really lovely idea to help promote the work of an airport security officer, Christopher Marr.

The minor problem with air bridges is that I can’t photograph the aircraft, this was the nearest that I could get, but the back of it is pointing out at least. It’s aircraft registration G-EUUI, which I haven’t flown on before (I don’t remember the aircraft I fly on, I have to search my own blog, although that’s good for the access numbers….) but has been in the British Airways fleet since 2002. The aircraft went to Dubrovnik after it landed at Heathrow, I must admit to being slightly jealous of it….

Lots of people in boarding groups 1 to 3, a lot more than my flight to Glasgow last week. The boarding gate staff were helpful and cheerful, which I thought was impressive for an early Tuesday morning. The cabin crew were equally engaging, so first impressions were all very positive again. The pilot sounded chirpy and happy as well with his announcements during the flight, so my general impressions remained positive.

The view from the window, although I was more engaged in watching some customers in the aisle trying to put their bags into the overhead lockers. Children often have a toy where they try and fit a shape through a hole, I suspect some of these customers didn’t have that game when they were younger. They will try and fit a bag that clearly doesn’t go in the space provided and look endlessly surprised.

I had an exit row seat by the window, but the aircraft was full and I didn’t see any empty seats at all on the flight. The aircraft felt very clean, but everyone was handed a cleansing wipe if they wished to do a bit more cleaning.

Flying over Glasgow and what I assume is the River Clyde.

The free food and drink was a bottle of water and a Nutri-Grain bar, entirely sufficient for an hour long flight. The newspaper was free at the airport, I’m not into paying for them.

The aircraft arrived 29 minutes early at the airport, but arrived at the gate one minute later than anticipated, with a half hour wait on the runway for a gate to become available causing that delay. The pilot made regular announcements, so it all felt professionally managed and I wasn’t in a rush anyway. Customers seemed content (no-one was tutting or grumbling anyway) and the disembarkation process was well managed, with five rows being called to leave the aircraft at a time.

And this is where the domestic passengers are tipped out, right down the end of the terminal.

13 minutes?!?!?! This Piccadilly service back into central London was every ten minutes a couple of years ago, apparently now reduced to every 20 minutes. For most parts of the country a 13 minute wait would be normal for public transport, but in London it stands out as feeling a long time.

Anyway, this was another perfectly operated flight from British Airways, I remain entirely pleased at their service. All rather lovely.

August 31, 2021