Tag: Hard Rock Cafe

  • London – Westminster (Borough of) – Oxford Street – Hard Rock Cafe (4th Visit – with Robot)

    London – Westminster (Borough of) – Oxford Street – Hard Rock Cafe (4th Visit – with Robot)

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    And another visit to this central London hotel, restaurant and bar, with this meal being funded by TheFork.

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    I tend to notice different music memorabilia every time I visit here, this time the star of the show looked to me like this piano once played on by Freddie Mercury.

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    It looked quiet from this angle, but they must have had over 100 customers in for lunch. It’s the busiest that I’ve seen it recently for lunch, another sign of the tourists returning to London.

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    The menu mentioned at the top to ask the server for details of what craft beers they were offering. I asked and she said Heineken, which didn’t entirely surprise and delight me if I’m being honest. I ordered the Brixton Coldharbour Lager instead.

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    The beer tasted as expected, with the chicken wings being to the usual high Hard Rock cafe style.

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    This seemed quite exciting, as they were using robots to deliver around half of the meals. Unfortunately, I didn’t get the excitement (I’m easily pleased) on this occasion, so I took a photo of the neighbouring table receiving their child’s meal. Apparently there are two of these robots meandering their way around the restaurant, named Bellabot and Holabot, with customers clearly being impressed by the whole arrangement. Some diners weren’t quite sure whether to take their own food or wait for a staff member, as the policy seemed mixed, but the robot patiently waited before returning back to the kitchen.

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    I had gone for the chicken fajitas which came with a staff member telling me to be careful of the hot dish, which likely explains the lack of robot interaction.

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    And there’s the rest of the dish. It’s one of my favourite items on their menu, although the four wraps are never enough for the quantity of food which is provided.

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    The server returned to tell me that I had under-spent the allowance offered by TheFork and I could have a free dessert, but I had already gone through enough food, so they brought over half a pint of Guinness instead. That seemed a fair compromise, Guinness is like a meal, so that’s all well and good.

    This is a well run restaurant and there are plenty of attentive and helpful staff members around, although it’s not the cheapest for those paying for their meal as mine would have cost around £44 before the tip. And if I get chance for another meal here, I will most certainly take it and hopefully next time I’ll get more robot interaction during the service.

  • Monday and Tuesday : Lucy’s Chips in Norwich Before a Trip to London Including Goose Island, Craft Beer Co and Hard Rock

    Monday and Tuesday : Lucy’s Chips in Norwich Before a Trip to London Including Goose Island, Craft Beer Co and Hard Rock

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    I’ll immediately admit to some deceit and have used a photo from a different day, but this is the delight of Lucy’s Chips at Norwich Market. For the first time, no scraps were available today, but I’ve now decided these are the best sausage and chips available in Norwich, because they use a proper butcher’s sausage and they’re competitively priced. It’s no surprise that there’s nearly always quite a long queue wrapping around their market unit.

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    I did have some cheap tickets to fly to Montenegro, but for various reasons, I decided not to go. However, I still had my £5 fare from Norwich to London, so I thought I’d head to the city for one night rather than not use the rail ticket.

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    I wasn’t at all surprised or delighted to see that Greater Anglia have shoved another Stansted Express service on the route. Well, actually, I wasn’t entirely surprised at this bloody train being put into service. With no first or catering, neither of which impact on me, this isn’t an ideal train for many customers, nor is the entire lack of tables. I don’t know why people on the Stansted Express aren’t allowed tables, but I’ve questioned that before and Greater Anglia don’t know. I’m unsure why the rail company who spent hundreds of millions on these trains isn’t sure why they don’t have tables, perhaps someone forgot. The guard on board made an announcement apologising for the train, saying that several of the usual mainline trains were currently being repaired. I have no idea why such new trains need such maintenance, but there we go. The train was clean and tidy, getting quite busy when we neared London. I did have another passenger keep talking to me during the journey, but I tried to look as busy as possible, although that didn’t much help.

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    The tableless train arrived into London Liverpool Street on time at least.

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    Instead of going to a salad bar, I got muddled up and went to Goose Island, what I consider to be the best bar in London, which I might have mentioned a few times before. This is the IWD2022, a dank and hazy DNEIPA which was fruity, refreshing and beautifully decadent. Brewed on the premises and it’s always a delight to visit this marvellous location.

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    This is Worship Street where a girder bridge is still in place with trains underneath the road sweeping into London Liverpool Street station. I mention this as I have managed to walk by this many times and not notice it was there. Behind me in the photo there was not that long ago a series of railway tracks going into Broad Street railway station, which was one of the countless casualties of the post-war under-funding and poor management of the network. Even Beeching didn’t want it demolished, but British Railways demolished the station and flogged the land off anyway. Today, they’ve have to build Crossrail underneath the new developments, so Broad Street has come back in some form at least.

    Clicking on the image makes it larger, and I was standing where it says Worship Street Junction on the left-hand side map. Look at all the railway!

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    I had decided to walk to Oxford Street, which is about an hour’s walk from Goose Island, since it was a pleasant day and I’m always keen on urban walking. This is Farringdon’s new Crossrail station, although this central section of the Elizabeth Line hadn’t opened when I was in the city, I was one week to early for that. I’ve pinched Crossrail’s press release below for information about this station:

    “Farringdon station will be one of the busiest in the UK, connecting with Thameslink and the London Underground to provide links with outer London, the home counties, the City, Canary Wharf and three of London’s five airports. The goldsmiths, watchmakers, ironmongers and blacksmiths of Farringdon, Clerkenwell and Smithfields and the Brutalist architecture of the nearby Barbican Centre provide the context for the design of the new Farringdon station. Two new ticket halls are connected by underground mined platforms. The western end located on the corner of Farringdon Road and Cowcross Street will provide access to and from the Thameslink ticket hall.

    The eastern end is bound by Charterhouse Street, Lindsey Street and Long Lane. This major transport interchange site has had to fit within a complex infrastructure network up to 25 metres below ground. The engineering and design challenges here have driven tailored design solutions such as lifts that move on a slope rather than the standard vertical movement. In the eastern ticket hall, the design references the Barbican centre and the design of heavy metal sliding-screen gates has been derived from a barcode for ‘Farringdon’. In the western ticket hall influence is drawn from the nearby diamond and jewellery quarter. A material palette comprising champagne coloured stainless steel cladding and etched glass panels unify design at both ticket halls.”

    I’m a big advocate for Crossrail, this will make connections across London much quicker. Even though I try and walk across London as much as I can, this does make things easier and the excellent accessibility for those with disabilities is a real positive as well.

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    The once bustling site of Smithfields market, which is still there in part, but most of the site is moving location. Much of this will be the Museum of London in a few years, they’re moving from their current location.

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    I thought I’d have a quick mid-walk rest and charge my devices up, this is the Sir John Oldcastle pub in Farringdon, operated by JD Wetherspoons. I didn’t have any issues here, friendly staff, well-kept and keenly priced beer with the pub being clean and organised. And there were plenty of power outlets as well.

    I had a look at some of the pub’s reviews, and it’s towards the higher end of ratings for the chain, with this one being helpful to me.

    “If you want to sit and read a paper or a book, this is the place for you. If however, you want to have a laugh and giggle with friends, go to the castle pub instead. They could do with a manger that will let a group of friends meet up and not kick them out before most of them have finished their first drink.”

    I can imagine what “have a laugh and giggle” means in terms of the disruption to others, so this reassures me about the pub’s management.

    Or a 1/5 review as:

    “We bought a cake from outside to share as it was my friend birthday”

    and they were annoyed the pub wouldn’t let them.

    And a 1/5 review:

    “I came with a coffe cup, ok, I agree it’s not permitted, just left it on the table”

    They came with their own coffee cup for the unlimited refills?

    Anyway, I digress.

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    I was fascinated by this missing building and I’m still none the wiser. It’s been like that for at least two decades and there was once a building there, so quite what happened to it, I have no idea. And I’ve never said that this blog actually answers questions and problems….

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    Tzatziki Sour from Orbit Beers, which my friend Nathan has mentioned more times than I’ve mentioned crisps in my life, but it’s a very good beer.

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    And the This is Not a Soft Drink from Pressure Drop Brewing from Tottenham, who have a taproom that I want to visit. They occasionally have some beers in Goose Island, I had the Escape Pod Cherry Edition last year from the brewery, one of the most decadent and rich imperial stouts that I’ve had. This was a juicy raspberry and yuzu sour, refreshing although lacking a little something. And, no, I don’t really know what an yuzu tastes like, I think it’s lemony.

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    Downstairs in Craft Beer Co in what I considered was a suitably artistic photo.

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    The Whippet Bench at Centre Point which was designed as a seat, although this is rather more style over substance. It was created for the London Festival of Architecture and its relevance here is the architects of the public space wanted people to think about how dogs live in the moment.

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    The flags at Oxford Street, and also on Regent Street, have been controversial because some people have compared them to Nuremberg and the Nazi Party. Having been in Nuremberg a couple of weeks ago, it’s hard not to note the similarities and I assume this was considered, but at some point perhaps countries have to move on from what happened 80 years ago with a entirely different flag. Given they’re only there to commemorate the Queen’s Platinum Jubilee which absolutely has to be marked in many different ways, it is perhaps going too far to say that they’re offensive. But I won’t go down the rabbit-hole of politics beyond that.

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    Thanks to TheFork, who I still refuse to praise for their anti single diner policy, who funded this thanks to their numerous offers. I’d add I might not praise them, but that doesn’t mean I’m not going to enthusiastically join in with their deals. Anyway, this is the Hard Rock cafe on Oxford Street, which I’ve written about numerous times, mainly because of previous generosity from TheFork. Service here is nearly always impeccable, and it was thus once again. Although I’d note that they have an odd way of sitting diners next to each other rather than putting spaces between them, which isn’t an ideal situation. I was left with the neighbouring table asking me to explain the British currency, or more specifically, what the coins meant. It isn’t the first time I’ve seen someone disappointed that the 2p isn’t £2 as they had a lot of them and were about to pay for their coffee with them.

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    The “One Night in Bangkok Spicy Shrimp” weren’t cheap at £14.75 (thank goodness this wasn’t my money) but this sort of dish is often exciting in the United States in terms of the flavours. It was satisfactory here, but the outside was more hard than crispy.

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    I had a little dilemma here of trying to unstick the sticky sauce from the camera whilst smoke was sizzling from the chicken fajitas, so the photography is bloody dreadful. I’ve got a new camera now though, perhaps the imagery will improve…. Anyway, this was suitably delicious as ever, although four wraps isn’t enough to fit that much food in. Despite now being aged over 14 years old, I still get excited seeing food sizzling as it’s brought to the table. I should probably get out more to be honest.

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    As part of the decor, clothing worn by Phil Collins in 1982. I can imagine a political restaurant, perhaps with a suit worn by Jacob Rees-Mogg in 1987 being on the wall. On second thoughts, maybe not.

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    I thought I’d walk through Hyde Park to get to Hyde Park Corner underground, walking past the remnants of the Marble Arch Mound or whatever it was called. This is a cycle and pedestrian lane, although it wasn’t entirely clear to me (or anyone else actually) which was which.

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    A simple, albeit long, journey on the Piccadilly Line to Hounslow West. It’s possible to do the journey to Heathrow by Crossrail now, but it’s much more expensive than using the Underground, something that they’re not making at all clear.

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    And safely at the Ibis Heathrow with the two drinks proffered to me. I was only at Heathrow as this is where the cheapest hotel in London was, it was nothing to do with the flight I had originally intended to get, which was at Gatwick. It was good to be back in London, this is becoming increasingly rare given how much the hotels are now costing in the city.

  • London – Westminster (Borough of) – Oxford Street – Hard Rock Cafe (3rd Visit)

    London – Westminster (Borough of) – Oxford Street – Hard Rock Cafe (3rd Visit)

    This visit to the Hard Rock restaurant at Marble Arch is from a couple of weeks ago, another funded by a promotion from The Fork.

    Like another customer, I tried to be seated away from the stage, but they’re not having any of that. This has happened before and I think the staff are privately slightly annoyed that the restaurant is paying for entertainment, this is a music venue and that customers are trying to sit away from it. Fortunately, the music wasn’t too loud and seemed to my highly untrained ear to be suitably professional.

    I was aware of the restaurant’s limited beer choice before going, but this was a tolerable option. It’s expensive at £5.50 and although I wasn’t paying, that really is at the high end of the scale. There are other options, such as a pint of Heineken which costs £5.95 and a Birra Moretti which costs £6.75. This isn’t a venue that will much care what CAMRA think, but they charge significantly more proportionally for a half than for a pint.

    The BBQ chicken with fries, coleslaw and ranch style beans. This is a photo of the second meal, as the chicken they brought over on their first attempt was cold in the middle. I think they’re brought in pre-cooked as the chicken was entirely cooked, it was just cold rather than raw. I always have a moment of wondering whether the meal is tolerable to avoid having to waste it and complain, but it was fridge cold in the middle and that was far from ideal.

    The staff member was apologetic and took it away immediately, and the wait for a new meal wasn’t too long. The chicken was tender and moist, with the half a chicken portion being entirely sufficient. The chips were the usual fluffy on the interior and firm on the exterior arrangement, with the coleslaw being of a good quality but rather sparsely portioned. For those paying full price, the meal would be £16.75, which isn’t cheap, but isn’t entirely unreasonable given the location and prestige of the restaurant. Although hopefully usually they’ll cook it properly.

    The atmosphere in the restaurant was comfortable and the staff were attentive and polite, so the experience was once again positive. The number of offers here seem to be reducing, so I imagine that they’ll be gone nearly entirely in the next few weeks as the number of customers starts to return to normal. Anyway, I’d merrily recommend the restaurant, but would still recommend going on a voucher offer…..

  • London – Westminster (Borough of) – Oxford Street – Hard Rock Cafe (2nd Visit)

    London – Westminster (Borough of) – Oxford Street – Hard Rock Cafe (2nd Visit)

    This is another venue that I’ve been to before, but The Fork gave me £20 promotional credit to spend and this is an ideal place to spend that as there aren’t that many options.

    I was less than excited to discover that there was a live band on (no disrespect to them, I’m sure they were marvellous, it’s just not entirely my thing) and I noticed that the three sets of customers in front of me all asked to be seated away from it in an area that was closed. The Hard Rock staff are endlessly professional and managed to work that situation out for all of those customers. It’s a reminder perhaps that you can’t really mix a band and people eating nearly next to them, even in a Hard Rock cafe. Fortunately, they stopped banging about shortly after I was seated, there was some technical issue or something. Back to the service, it’s impeccable, but that’s within the brand standard and I wasn’t surprised at the high level of engagement.

    The beer option I went for had run out, but the staff member offered some recommendations. I went for the acceptable Camdens Hells lager which is drinkable. I noticed that half pints were nowhere near half the price of a full pint, which does slightly annoy me (it’s a rare situation now) and CAMRA campaign against that. However, it’s fair to note that Hard Rock Cafe aren’t really aiming to be listed in the Good Beer Guide, so that situation is unlikely to change. They really should be doing a better selection of craft beer though, that’s within their brand remit I’d have thought.

    The chicken tenders, all nicely done and there seems little more for me to add about this as it’s hardly high end cuisine. However, I needed to get to my hotel, so something simple worked for me. The dining environment is very comfortable and Hard Rock Cafe have plenty of musically related things on the walls to look at. The customer base was quite formal, but they seemed to mostly be hotel customers and the prices to stay here aren’t cheap.

    Anyway, the meal cost me £2 which was the automatic tip, so that worked out as far as I was concerned. And The Fork have sent me more promotional credit (which is very kind of them) which means I’ll likely be back within the next few weeks. I’d recommend going here, and book using The Fork does give 50% off eating here most of the time, which makes the prices entirely reasonable.

  • London – Westminster (Borough of) – Oxford Street – Hard Rock Cafe

    London – Westminster (Borough of) – Oxford Street – Hard Rock Cafe

    We won’t go back into my annoyance with The Fork (what I consider to be the TripAdvisor’s badly run restaurant booking service, but others may have different views, including probably TripAdvisor), but they had the Hard Rock Cafe in Oxford Street on a 50% off food offer. They were also promising 1,000 Yums (worth £20) for a booking made under an offer to get people back eating in restaurants, although I shall see in due course whether this gets paid out. That meant I made an exception and made a booking via The Fork, which will likely give me something else to complain about next week.

    Anyway, the restaurant wasn’t packed. This is a large and expensive set-up on Oxford Street, right next to Marble Arch underground station, which also consists of a Hard Rock hotel. The whole complex opened in 2019, perhaps not the best timing with what was to happen next. The management are left with a huge restaurant that was designed to make money by having a large turnover, but they’re trying to fill it as best as they can.

    I entered and there were no staff immediately visible, so I meandered to near the bar area so that I could stand there and look awkward. Fortunately, someone looking a bit important noticed me and found a member of staff to welcome me, which was all done efficiently. They didn’t seem overly interested that I had a reservation, which is understandable since they have about 100 tables available. I needed them to be interested though for the purposes of The Fork deal, and they seemed all content when I mentioned it.

    When I say that it wasn’t packed, there were about two customers. They offered to seat me at the bar, but I was quite content with one of the tables and the staff member didn’t seem overly annoyed at my decision. I can’t be doing all that social at lunchtime, I’m not in America at the moment. Although dreaming of it….. Anyway, I digress.

    This is the view I had from my table, which I thought was entirely satisfactory and is nicer than most dining options that I frequent. The service was as would be expected from Hard Rock, which was engaging, personable, enthusiastic and all of those things. It was all very timely, but there were as many staff members as guests, so this probably wasn’t entirely difficult to achieve.

    I decided to go for the chicken fajitas, which were about £8.50 after the discount and I considered that to be very reasonable, especially given the decadent and empty surroundings. The food was decent, the chicken was moist and tender with some depth of flavour to it. The sour cream seemed to have been served using an ice cream scoop and I was pleased that the cheese had been kept away from any hot items (I like my cheese cold as I’m awkward). Restaurants never seem to provide enough wrap things (the meal comes with four) for the amount of food and I notice one person in a review said they asked for one more wrap and got charged £4.99. And the amount of guacamole was generous, which pleased me.

    I like “the damage” bill holder, although I wonder how that goes down for those who are moderately shocked by the size of their bill. My bill came to £15.28 by the time that the unlimited sodas and service charge was added on. I do try and visit Hard Rock Cafes when in a city, so this wasn’t an unreasonable price given the quality of the experience.

    My knowledge of music memorabilia is very limited, but I do like having a little look at what each Hard Rock in the chain has acquired for their walls.

    All told, I thought that this was a professionally run restaurant and I can imagine it’ll be very popular with tourists when some form of normality returns to London. Fortunately, the quietness of London at the moment means that I got what I considered a cheap meal and I’ll be very pleased if The Fork actually pay the £20 out like they’re supposed to, as I’ll probably come back here to spend it. If that all works out, this was a rather keenly priced meal.

  • London – Hard Rock Cafe Oxford Street

    London – Hard Rock Cafe Oxford Street

    I haven’t grumbled about anything in a while, so now feels appropriate. I received an e-mail on behalf of Hard Rock Cafe saying that they had a 50% offer which was off all food in their Oxford Street location in London. This is a very good offer, as Hard Rock might be a little expensive, but that makes it quite a reasonable expedition to get food at half price. I’ve been to around ten Hard Rock Cafes over the years, with the service in Atlanta and Krakow being outstanding, and my visit a few months to Hard Rock Cafe Bucharest was also perfectly enjoyable.

    Anyway, after being quite interested in this offer, it was then noted that solo diners were excluded from taking part. So, group sizes of 2 to 6. I don’t much like this at the best of times, but it’s vaguely understandable as solo diners don’t make as much money. But, nor do three diners at a table for four. And, judging from recent reviews, Hard Rock Cafe Oxford Street is not exactly busy. Which is evident from their deluging food out at half price.

    I remember doing some work for a certain Italian restaurant a few years ago which was how to make solo diners welcome. This was marvellous, there are people who are on business trips, who might be lonely, key workers or just people who want to get out of the house. Ideally, the welcome should be positive and engaging for all of those, especially somewhere upbeat such as Hard Rock Cafe which can offer that friendly feel.

    Or, they could be like the management at Hard Rock Cafe in Oxford Street who puts two fingers up at solo diners. Unimpressed.

    Anyway, moving on, I can write about the rather lovely brewery I’ve just been to.

  • Bucharest – Hard Rock Cafe

    Bucharest – Hard Rock Cafe

    I accept that the Hard Rock Cafe isn’t much of a local culinary experience, indeed it’s not very local at all, but nonetheless I haven’t visited one in a while and so I went anyway. Travel is very empowering.

    As part of the chain’s theme, there is music memorabilia throughout the restaurant, including a guitar owned by Rhonda Smith who worked with Prince (I had to Google that).

    A stage, which was fortunately left unused during my visit.

    It was busy for a Saturday afternoon, although I was seated immediately. Actually, on that point, I hovered awkwardly for thirty seconds at the door waiting for the staff member to look up, then she sort of giggled. I dread to think why, although I suspect it was nervousness as she didn’t seem to speak much English. But, she probably thought I was an idiot, but either way, I was taken to a table and given the menus that I needed.

    Tuborg, which isn’t very Romanian since, well, it’s Danish. It tasted like every other lager I get, which was adequate and unexceptional. They need better beer options. I had thought of getting a soft drink if they did free refills, but it was clear from the menu that they didn’t, so I didn’t order one… On that point, the restaurant has picked up a few negative complaints about this, as I thought that it was brand standard to give free refills and so clearly did some other people. The restaurant management replied in reviews that not all Hard Rock cafes offer free refills, and although I’m sure that’s true, I’ve never encountered one which didn’t. It’s not clear why they can’t offer this, it’s more in keeping with the brand.

    I mention that Hard Rock Cafe wasn’t ever going to offer local food, although they did have some localisation on their menu. Although quite why the “local offering” in Bucharest is a Guinness & Jameson bacon cheeseburger, I have no idea.

    The food arrived quickly, and I had gone for the medium cooked Guinness & Jameson cheeseburger, since it was local…. Before I started to eat it though, I decided on just a little salt for the fries, which went slightly wrong as the dispenser was broken. I thought I’d be helpful and fix it, which is when I discovered that it didn’t work as they’d over-filled it. However, by taking the top of the salt off, quite a lot fell out. Fortunately, mostly on their table, but some was on the edge of the plate, which I brushed off onto the floor. I hoped it would disperse, but it was quite a pile of salt I had to hope no-one noticed…. Anyway.

    The burger was cooked appropriately and to the medium that I requested, although the exposed section was quite cold. I don’t know how they’d done that, especially since the plate was as hot as the outer portion of the sun. It had a meaty taste (the burger, not the plate) and was tender and moist though, so I forgave them. On reflection, I’m not sure that any bacon actually appeared in this burger, but that saved me from trying to cut the fat off. It came with quite a spicy sauce on the side, which was decent, with the burger itself topped with Guinness cheese sauce, but there was no taste of the delicious stout. There was a hint of whiskey flavour from the Jameson’s, with the tomato adding a bit of flavour. The fries were fine, nothing exceptional, firm on the exterior and fluffy on the interior.

    All told, it was all quite average, but the burger itself was actually very good. But, it sufficed my needs, although I noted the lack of check-back. The plate was clearly promptly though.

    Google Maps had an offer on so that when I ordered a main course, I was able to get a free dessert. I didn’t really want a dessert, but I wasn’t going to turn that offer down. So I ordered a cheesecake and the waiter told me that the apple cobbler was better, so I had that instead since I’m easy to persuade. It was very good, there wasn’t too much apple and what there was under the cobble (I don’t know if that’s the technical word to use here) was sweet and had a pleasant taste. The ice cream was vanilla and had that flavour running through it, with walnuts on top adding some extra texture. The sauce was also sweet and it was served warm, all rather lovely.

    This wasn’t the cheapest meal, it came to around £14 for two courses (one of which was free) and a beer. I was trying to use a 100 lei note that I’ve had since I went to Oradea, so that got rid of that nicely. The server incidentally was friendly and helpful throughout, I rather liked his engagement of service and he made the transaction simple and free from confusion. So, all rather lovely, and no-one ever did notice the little mountain of salt.