Walking. Gossip. Travel.

Category: Airlines

  • British Airways – Reward Flight Saver

    My travels, and also credit card spend, means that I’ve collected a fair chunk of Avios points. There are numerous ways of using these, and I usually just use them for discounts on flights.

    However, British Airways also have a Reward Flight Saver (RFS) scheme which means that for a fixed charge and some Avios, numerous short haul destinations are available. The prices aren’t unreasonable, so for my trip to Hamburg today there is a charge of 8,000 Avios and £35. Depending how you value Avios this isn’t necessarily the cheapest solution, but it suits my needs.

    As an example of what customers can get, a return to Amsterdam is £35 and 8,000 points, as is Paris. Destinations such as Rome, Barcelona and Venice are all also £35, but there’s a charge of 13,000 Avios for the return flight. Most off-peak flights have availability for these fares, which are all in economy.

    One of the downsides is that there are no Avios points granted for the flight and also no tier points. However, since I have enough Avios and I’m nowhere near reaching enough tier points for Gold, this isn’t much of a concern.

  • Aerochk Concept

    I like this concept, which is replacing the traditional security set-up with an escalator which performs the same service.

    The Aerochk press release says:

    “When travelers arrive at the airport, rather than waiting in a separate security line, they would just walk towards the nearest Aerochk on their way to their boarding gate. Passengers would place their passport on the left side of the machine and their luggage on the right. Allowing passport , the traveller and his luggage to be checked simultaneously.”

    Now, this concept seems marvellous, but having gone through airport security hundreds of times the best systems get delays because of confused passengers.

    Passengers who don’t remove trays so that the system gets clogged up, passengers taking two litre bottles of water through security and those who forget you can’t take knives.

    I can just imagine how the system would get backed up and passengers who would try to walk down the escalator. But I still like it, I think my need for constant movement would be satisfied with a system like this.

    It’s just a concept though and I can’t imagine it’ll be introduced, but it’s a reminder of how clunky the current separate systems of baggage, security and border protection actually are.

  • Flights – Naples to Gatwick South (British Airways)

    This is the last British Airways flight of the day from Naples to Gatwick Airport, which had only a light load with around 50% of seats taken. The aircraft was an A320, flight registration G-GATN, with this being another purchase by BA in 2015 to bolster their Gatwick fleet. The aircraft had previously belonged to TAM Airlines, a Brazilian airline, for just over a decade.

    The boarding arrangements were a little ridiculous, as although customers were called through by their group number this just meant that they got to stand outside for longer waiting for the bus to the aircraft. The bus was over-filled so it managed to be an uncomfortable journey for many customers, although I had fortunately found myself a seat for the brief transfer. Priority customers were mainly then on the wrong side of the bus when it disembarked, which I noted upset a couple of people.

    I had an emergency exit row seat and had all three of the seats to myself, which was marvellous. The crew were friendly and a little informal for British Airways, but that’s something I think works, airlines can be too serious otherwise. I couldn’t see clearly into the Club Europe cabin, but it looked as though the eight rows were occupied by the grand total of one customer.

    The crew took orders for food and drink via their tablet and hand-delivered them, rather than traipsing the trolley through the cabin. I liked this service style as it meant that there was less disturbance, and it wasn’t a slow process as not many customers purchased anything. The aircraft cabin remained dark for the flight so that customers could sleep, indeed it was so dark that I struggled slightly to find my seat again after visiting the washroom.

    The flight arrived into Gatwick a little early and the pilot made the appropriate announcements in what felt like a friendly tone. I’ll mark this down as yet another smooth and comfortable flight from British Airways, it’s making it hard for me to be tempted back to Wizz Air and Ryanair….

  • Flights – Gatwick South to Naples (British Airways)

    This is G-GATM, the British Airways Airbus A320-200 aircraft which was flying from London Gatwick to Naples. Interestingly (well I think), this aircraft initially belonged to ACES Colombia and was operated by them in South America. They went bust in early 2004, just a year after they acquired the aircraft, and Wizz Air took it on as part of their initial fleet of planes. It remained in the Wizz Air fleet until December 2014 and it was repainted and came into use by British Airways in January 2015 as part of their new second-hand fleet to be used at Gatwick on short-haul operations.

    The boarding gate was spacious with plenty of seating and the screens were clear. The boarding process worked well and customers queued where BA wanted them to.

    On board, the flight was relatively full, although the seat next to me was left unfilled. These are exit row seats so they were spacious and the crew member reminded occupants of their responsibilities in the event of any incidents during the flight.

    There was a queue of aircraft waiting to take off, including easyJet and BA planes.

    Another BA aircraft joining us in the queue for take-off, which didn’t seem to take an overly long amount of time. Our flight ultimately actually arrived a few minutes early into Naples and it was a smooth journey with no turbulence of note.

    These look like clouds at first sight, but it’s the Alps. The captain made an announcement telling customers on the right hand side of the aircraft to look out, and as luck would have it, that was where I was sitting.

    Shortly before landing.

    Naples Airport is one of those where customers are shuttled to the terminal by bus transfer. There were two buses which left promptly and weren’t over-filled. I was slightly concerned when I saw that there were literally hundreds of people at the immigration desks, so I was anticipating a long wait. Fortunately those with passports were despatched to automated kiosks and so my wait transpired to be under three minutes from entering the terminal to leaving it.

    Overall, another smooth and successful journey with British Airways, who seem to me to be delivering some consistently impressive flights. The flight cost around £32 as a single fare in what is a crowded market as Ryanair, Wizz Air and easyJet all operate to Naples, along with numerous other international carriers.

  • Airbus A380 – Spelling

    Hmmmm….

  • British Airways (Newcastle to Heathrow T5)

    It’s the first time that I’ve flown from Newcastle and also, I think, the first time that I’ve taken a flight starting and ending in England. It was aircraft G-EUXL, a British Airways Airbus A321.

    The boarding process was one of the smoothest I’ve had with British Airways and the lines were clearly divided between boarding groups 1-3 and boarding groups 4-5. It was also one of those times where I managed to walk through the boarding pass scan just as boarding started, so I didn’t have to wait at all.

    I assume he was de-icing the plane……

    Reading material.

    Seat 24F, an exit row seat which has the advantage of not having a seat in front of it. So, lots of space, especially as there was no-one sitting next to me. The flight was around 75% full with, I think, four rows in Club Europe up at the front of the aircraft.

    The crew did their M&S buy on board trolley run and managed to sell very little. The flight only lasts for 45 minutes, but the service seemed efficient and well managed. The crew member was excellent, she was merrily making conversation and was personable, it’s these little things that British Airways can do really well. She said that she was then about to fly to Geneva and back, which now makes me realise that I should go back to Geneva at some point….

    Anyway, the flight arrived on time and at Heathrow T5 A Gates, making it easy to transfer to my next flight.

  • Flights – Malta to London Gatwick South (British Airways) (Second Time)

    This is the second time I’ve done this flight this month, around a three hour flight from Malta to Gatwick South. Here’s the aircraft, ready and waiting. Some of the highlights that were visible outside during the flight included seeing Malta from the air and also Mount Etna.

    The flight seemed quite light initially, but there was a sudden burst of passengers who filled up most of the front cabin. I’m not sure whether they all came from the lounge at the same time or whether there was a delay at passport control, but it was busier than the flight out the previous Sunday.

    The aircraft hadn’t been very well cleaned though, the cleaners hadn’t taken extraneous items out of seat pockets and there was some litter on the floor. Malta is served by airlines such as Ryanair, easyJet and others, and if British Airways wants to be seen as a better option it does need to sort out this constant cleanliness issue.

    I’ve reused this image from the last flight, since it’s the same menu.

    For some variety I went for the main course of Parmesan, rocket, penne pasta and lemon peppered chicken. The pasta was well seasoned and the mustard seeds added texture and flavour, with the chicken being tender and the peppered lemon coating was surprisingly quite strong. All very pleasant, with the chocolate and cherry torte being rich and luxurious… The Coastal Cheddar was excellent, whilst the Somerset Brie seemed unexceptional, although I prefer harder cheeses.

    The crew were helpful and efficient throughout, not particularly pro-active in offering additional items, but it was easy enough to ask for anything else. The service was though always professional and there was a relaxed feel to proceedings.

    The flight landed just a few minutes later than expected due to heavy headwinds, and the pilot made a few updates during the flight giving information about what could be seen out of the window.

    So another efficient and well managed flight….

     

  • Flights – London Heathrow T5 to Geneva (British Airways)

    I took this flight from London Heathrow T5 (as can be seen above) to Geneva in March 2016 in an A319. It’s memorable to me only because I remember the rather impressive views of the mountains near to Geneva, the rest of the experience has now become lost to the mists of time….

    My flight was in Club Europe and although BA have now changed how they band their flights, this was in the old Band 2 sector. That meant that a pretty decent salad was served, in this case a prawn salad with the obligatory BA seeded roll.

    I’m told that this isn’t the best champagne, but I have no clue about such things, it tasted fine to me. Again, since I took this flight, BA have changed which champagne they provide in the cabin though.

    The photos above are of the mountain views that I had, which the pilot said were in the Mont Blanc region. Whether or not it is actually Mont Blanc I have no idea, so I’ll have to visit it one day to find out. It looks a bit hilly though to me, rather higher than Beeston Bump in Sheringham….

  • Flights – Los Angeles to London Heathrow T5 (British Airways)

    After I’d spent a very enjoyable five weeks in the United States, it was time to return to London Heathrow, this time using British Airways. I had got to LAX nice and early, ensuring that I had sufficient time to go to KFC.

    It was an evening flight and the boarding process seemed particularly efficient, although it transpired that there was a reason for this….

    I had selected an aisle seat and I took my seat next to another gentleman (I say another as if I’m a gentleman….) ready for the red-eye flight. A crew member came up to tell me that the cabin had less than 15% occupancy, so he suggested that I take an entire row of seats to myself.

    This was the row of seats that I selected for myself, which was rather nice. Unfortunately the new iteration of BA seats means that the arm rests don’t fully lift up, so I wasn’t able to make up a Club World bed arrangement. The quiet cabin certainly made the journey a lot more comfortable and the crew member told me that the other cabins were equally light of passengers.

    Liam would have been pleased with the in-flight entertainment option of Alan Partridge…..

    The pre-meal snack of pretzels, which I have become rather fond of over my years on BA. They were removed for a while, but they’re now back! The white wine was perfectly acceptable as well.

    I’ve always thought that BA meals in economy are of a good quality, although they’re rarely well presented. This is a chicken tikka, along with a salad, roll and crackers. There was also a Lily O’Brien dessert, which I always appreciate.

    This was the second meal, which was some form of fruit dumped in a bowl (I would have preferred crisps) and a burrito, which was served hot.

    Overall, this was a really enjoyable flight because of the amount of space that I had in the cabin. It was like being in premium economy and the number of passengers also meant that there were never queues for the washrooms and it was easy to get additional drinks from the crew.

    I asked the crew member why the flight was so low on passengers and whether this was usual for the time of year (I flew in early February 2018). He said that he said it was rare to be that quiet, and he thought that the real reason might have been Norwegian Airlines and their cost-cutting. I’m surprised that this would have had a sufficient effect, but anything which forces down prices is good to me.

    The cabin was unusually clean when I boarded, something BA are sometimes rather hopeless at. The crew were all pleasant and helpful, and this was perhaps my best trans-atlantic flight in economy that I’ve had with BA. Whether or not I can be lucky enough to get such an empty cabin in future is perhaps rather less likely….