Interrupting my riveting series of posts about concrete, thank you to Network Rail for these 🙂 I shall carry them both about and the bug thing might well appear in a few photos until I get bored of it or its head falls off.
Tag: Railways
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Little Thameslink Debacle
I like to break into proceedings for a little complaint, it makes me feel better.
Here I am with a rail ticket to board the 15:36 at London St. Pancras to Bedford and two Thameslink gateline staff have rejected the ticket saying it’s invalid with their service, refusing me access to the platforms. The Thameslink staff said that my ticket wasn’t valid on their service, only the EMR service. The details on my ticket read:
“Board the 15:36 service to Bedford (Thameslink). (G50426 service details)”
Now, I always fear I’ve made a mistake, as I do that quite a lot, so I thought I’d better check first with the ticketing company, Trainsplit. They’ve already checked for me and they’ve told me that Thameslink are in breach of the National Rail Conditions of Travel and the information they were supplying was wrong.
Here’s the details of the 15:36 train that the gateline staff said wasn’t an actual service. After claiming the 15:36 was definitely an EMR service, the gateline staff did let me through in the end (I think one of the staff had a moment of realisation that the only 15:36 service departing the station was their Thameslink service) but warned me that my ticket wasn’t valid and I might be asked to buy another one. I haven’t heard so much piffle since listening to Liz Truss prattling on about something she didn’t understand, but the railway wonders why people get confused. If I had followed the instructions of the gateline staff I would have been liable for a fine from EMR for travelling on a service that I didn’t have a ticket for which feels very sub-optimal given all the confusion over ticket prosecutions at the moment.
Merrily on board the 15:36 (albeit delayed).
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Rail Journey : Liverpool to Luton (with changes at Crewe, Long Eaton, Leicester, Kettering and Bedford)
I have a slight problem at the moment with rail travel and that’s trying to keep the fares down whilst I’m travelling around the country. I’m simultaneously too young and too old to have a railcard and the fares can be challenging without using some ingenuity of split ticketing. I’ve also been hitting delay repay claims with some frequency recently and have had three turned down or refunded at a different amount, but all three fully reinstated on appeal due to ‘operator error’ or similar phrases. They don’t really have much choice as the Conditions of Carriage are very clear and it’s a bit of a faff, but we get there in the end.
So, mostly for my own amusement, here’s the story of today and endless changes of trains….. It’s actually evident to see why rail operators are struggling to unpick some of these delay repay claims and today’s will be another one when East Midlands Railways get it this weekend.
That’s not a great photo of Liverpool Lime Street, although I was taking photos to remind me at what time I was at each station. Half of the station has gate lines, the other half doesn’t and this was one of those tracks, track 6. Incidentally, on the way into Liverpool, we stopped at Broad Green railway station and I looked at the station history on Wikipedia (yes, I do this a lot) and discovered that it’s the oldest railway station in the world that is still operating, having opened in 1830. On that theme, Liverpool Lime Street is the oldest still operating grand terminus mainline station in the world, opening in August 1836.
The first train of the day was on time, the 10:08 West Midlands Train service to Crewe.
I liked this train, relatively empty and there were power points which are useful for journeys such as this. There was a passenger on board telling his friend Tony (he said the word Tony at the end of every sentence so I soon got to know Tony’s name) who gave a near constant verbal flow of railway facts on our journey. To be honest, I found it all quite interesting, so fair play.
Crewe, it’s not my favourite place in the world if I’m being honest, but I wasn’t leaving the railway station and so it didn’t much matter.
Here’s the EMR train service to Long Eaton.
More power points and an annoying customer who was playing music loudly sitting opposite. I’m generally quite immune to these things, but when it’s so loud it’s over the volume of my headphones, it probably is a bit much. Someone else sat opposite and stared at him, which meant he later on stopped, so that was a relief for us all.
Only here briefly, but a quick photo at Stoke railway station to send to Łukasz who sometimes meets me here. The train was delayed into Long Eaton, but this didn’t much matter as the one I needed to connect to was also late and was coming in on the same platform.
Long Eaton railway station which was opened in December 1888 as Sawley Junction.
An information board about Midland Railway Sheet Stores.
Right, I can still get the 12:40 because it’s going at 12:46.
Here it comes sweeping in to take me to Leicester.
And there’s Leicester in all its raw beauty and there’s been a railway station on this site since 1840.
This train into Leicester was busy and I couldn’t get photos inside and it was running fifteen minutes late, meaning I’d miss my connection. But, as luck would have it, the train I was connecting to was once again also late and coming in on the same platform. I boarded three different trains today that had an end destination of London St Pancras and all three had the seat reservations cancelled as the on-board computers had gone wrong.
I boarded the East Midlands train to Kettering and it was at this point that the network was entirely falling apart due to electrical cabling issues. There weren’t really enough staff to help at Kettering and no announcements to help passengers at the station, it wasn’t great for those who didn’t know their way around railway apps and the like.
I went to find someone (not pictured above) and she told me which train to connect, telling me to get on a train to Bedford.
I had a little walk around Kettering railway station which was originally opened in 1857. I find it very hard to be in Kettering and not think about James Acaster and the Kettering Town FC song. Incidentally, that bridge to the other platforms was only put in as late as the 1990s.
This is a nice reminder of how railway stations have been such important locations in times of war.
And here’s the canteen that it’s referring to. There are an awful lot of structures on railway stations, it’s a shame that more can’t be done with a great deal more of them, although at least this one hasn’t been demolished.
Aaaahh….
Another train boarded, this is the one to St. Pancras yet again. I was fortunate incidentally to get a seat on every service despite them being so busy. Most trains had power points and customers seemed to be generally calm and content.
And safely at Bedford. I thought it was positive that the train guard told anyone with flights from Luton Airport that they were fearing they’d miss to tell the platform staff so that they could do something about it. I’m not sure what the platform staff were planning to do about it (and even if they knew the train guard had been telling passengers this), but it was a nice gesture.
For reasons unknown even to me, I’ve started noting in this blog post when railway stations were first opened, so keeping that theme alive, this opened in 1859 although it’s moved about a bit. When I say that, I mean it’s moved down the line a bit, they haven’t relocated Bedford railway station from Truro or something.
I waited patiently here for the Thameslink train I was told that I could catch as they were accepting EMR tickets given the network issues. Of course, it changed its departure platform which involved more stairs. This is how I stay healthy I think.
But, it arrived on time and took me to Luton railway station and incredibly the only service of the day actually running to schedule. I arrived into Luton just under 50 minutes later, so that’s a 50% delay repay of the ticket and I thought I did well to actually get to the final destination not that late.
I am perhaps one of the few people who likes this kind of adventure, I’ve also been suitably productive working on trains and also in numerous waiting rooms that I didn’t take photos of today. And now, I’m safely in Luton. I can’t say that this is exactly a Michael Portillo Great Rail Journeys type of post, but it amused me and maybe in my old age I’ll relive the excitement all over again and return some fancy destinations as Crewe, Long Eaton, Kettering and Bedford. Incidentally, I should add, there are more direct ways of getting from Liverpool to Luton, this was just the cheapest one for me, even if not the most convenient.
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Greater Anglia – I’m Home
This is the outcome of Greater Anglia’s latest little debacle. It has also transpired that one of the largest taxi companies in Ipswich wasn’t contacted by Greater Anglia and they could have got a fair number of people back to Norwich in shared taxis. They’d better be reimbursing this promptly.
Brilliant taxi driver incidentally, very friendly and I got water and crisps since Greater Anglia hadn’t provided either. We had to go via Bury St Edmunds so it wasn’t a quick journey, but some roads are blocked.
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Liverpool Weekend (Day Four) – Crewe to London Euston
With no disrespect to Crewe, but I couldn’t find much to excite and delight me on the Monday afternoon that I was there. There were no museums, Good Beer Guide pubs or craft beer bars open, although there was a micropub which looked marvellous if it had been open. There wasn’t even a JD Wetherspoon pub in the town, it’s shut. It meant the limit of my expedition, and it’s over a mile to the centre from the railway station, was a sub-optimal Poundbakery visit. Also, apologies for the slightly blurry photos, that’s partly a result of the greasy bakes from the aforementioned location.
As an aside, and it was rebuilt in 1880, but the Crewe Arms Hotel was built in 1838 and is the first specially built railway hotel. Queen Victoria stayed there on numerous occasions and it’s still in use as a hotel today.
There’s a pleasant waiting room at Crewe railway station. There was no town at Crewe until the railway boom built a junction here and the railway station was first constructed in 1837. It was rebuilt in 1867 and then extensively remodelled in 1984.
The interior of the railway station and this was nearly all shut down around fifteen years ago when there were plans to move to a new building which would be nearer to Crewe. There were meant to be HS2 services from Crewe, but the whole project is currently up in the air.
As a fun fact, there are seven rail operators which operate services to Crewe, which is the joint highest in the country.
The West Midlands Train service that I was booked onto arrives.
Seats were shoved in, it wasn’t overly clean and there were no power points. However, the journey was on time and only cost £10.20 which all felt quite reasonable. I moan quite a lot about this trying to five seats in across, not least on this blog, and I’m sure my two loyal readers are tired of hearing about it. But it all feels sub-optimal, it makes the aisle quite narrow and the seats are hopeless for anyone who is slightly larger.
Happy memories of Rugeley from a previous GeoGuessr expedition with Nathan.
And safely into London Euston with its shiny new boards. I still liked the old ones as I could read them more easily, but maybe I’m just old fashioned now I’ve reached 24.
I’m going to bring the Liverpool weekend story to an end here. I had a marvellous evening in London with a visit to the Craft Beer Co at Holborn, before getting the train back to Norwich. All tired at the end of it, but it had been a really quite marvellous weekend. Thanks to Steve, Susan and Bev for their company and I’m already looking forward to the next set of adventures. The trip to Bucharest with Bev and Steve, amongst others, is already booked and I hope that Bev in particular will be well behaved.
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Liverpool Weekend (Day Four) – Liverpool Lime Street to Crewe
After a marvellous weekend, it was time for me to meander back to Norwich and I was doing this in a number of stages. Firstly, it was getting a London Northwestern Railway service from Liverpool Lime Street to Crewe. The reasoning for this relates to split ticketing and making my train journey back as cheap as possible.
My morning started with a debacle, which at least gives me something else to write about. I use my Chase debit card to buy nearly everything, as I get 1% back and that’s entirely optimal as far as I’m concerned. However, there’s a glitch with Chase that for security reasons they garble the card number and so it’s not possible to pick up the tickets at the station as the machine doesn’t recognise the card. Recently this hasn’t been a problem, I just get e-tickets and so there’s no need for a pick-up, but it seems that London Northwestern Railway don’t have that facility.
After the machine failed, as I expected, I went to the ticket office with some moderate concern that my train was leaving in 25 minutes. That sounds a lot of time, but these things often take a while to resolve and I was sensing a problem. Fortunately the ticket office was entirely empty and the staff member there was very polite, but said that she couldn’t do anything about it. Now, when this has happened before, the ticket office has been able to print the ticket, but she said that wasn’t possible now. Her suggestion was to contact GWR who issued the ticket.
Now, I was mightily impressed at GWR. They have a WhatsApp contact where you can just message them and my problem was resolved by them within two minutes of my sending it to them. They changed the ticket so that it could be picked up by any card and that meant I could collect my ticket. They queried why the ticket office hadn’t done this or tried to contact them directly and it feels sub-optimal that there’s confusion between the rail company and the ticket office. I don’t know who is right, but I was fortunate to have booked with GWR as their customer service seems on point.
The train pulled into the station on time.
I wouldn’t say that it was spotlessly clean, but it was comfortable and there were plenty of seats.
There weren’t any power outlets though which was a little disappointing. The young lady sitting in this seat later on in the journey had the wrong ticket, she was travelling to Birmingham and had a ticket for later on in the day. The conductor was polite, but firm, telling her that he wouldn’t issue a penalty fare notice but saying that she would have to get off at the next station. The lady explained that she couldn’t afford to buy another ticket, but the conductor said if she disembarked than she could board a later train with the ticket that she had. The lady’s story was true as when the conductor had gone she phoned her mother to ask her to transfer money onto her card so she could buy the £30 or so ticket that she needed to stay on the train. She went off to find the conductor, asking me to look after her bags (which is something I don’t like doing really as if someone comes to steal them then I’m hardly going to fight them) and she merrily returned with a ticket which let her stay on the train.
And safely into Crewe with the journey running on time. The fare was £13.80 from Liverpool to Crewe, which felt entirely reasonable.
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Liverpool Weekend (Day One) – And Another Delayed Train
I walked relatively quickly from Cloudwater to Manchester Oxford Road railway station, as I’m always slightly nervous about being late for pre-booked services of any kind. It’s a slightly odd railway station, constructed in 1849 and reconstructed in 1960, now looking and feeling dated and it feels like it is ready for a major refurbishment.
They’ve put quite an attractive frontage on the building at least.
I arrived with eight minutes to spare until my train departed, with the boards showing that it was running on time. Marvellous, I would be in join Susan, Steve and Bev for the evening meal and still have time to get to my hotel to check-in. The signage at the station was clear and it was a fifteen second walk to the platform.
The 16:46 train to Liverpool Lime Street via Urmston cost me around £3.50, this was not an expensive train.
The Northern train pulled in on time, it all boded well after the delays of earlier on during the day.
It wasn’t particularly busy and I’ve moaned enough times before about how they shove seats onto these services with minimal thought for comfort. There was though a USB power supply which was useful to top my phone up a little.
The view from the train window, just as there was an announcement that trespassers on the line at Warrington had caused a delay to the service. This felt sub-optimal as we sat there for ten minutes. Pesky interlopers.
We got to Birchwood and there was an announcement that the service was delayed and might be cancelled.
On the bright side, a more promising announcement was made and once again my train was likely to arrive something like 33 minutes late so I would get 50% off the fare. Given how cheap the fare was this was hardly a big bonus, but nonetheless, it would pay for a drink.
We arrived safely at Liverpool Lime Street. Taking into account the Delay Repay refunds, it meant that my journey from Norwich to Liverpool had cost just over £15, which is hard to complain about. I felt that the delays were just perfect insomuch as getting a partial refund, but without being majorly delayed and eating into my time in Liverpool.
The delights of the station concourse and it was great to be back in Liverpool once again. I haven’t been travelling much recently, so I’ve been very much looking forwards to a weekend away and it was rather lovely to finally arrive. I then just had to head to my hotel and then go to the Indian craft beer bar that I suggested we all meet at, a plan was coming together.
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Gdansk Group Trip – Day 0 (Norwich to Stansted Airport via London Liverpool Street)
After a successful little sojourn in the Queen of the Iceni we meandered back to Norwich railway station amidst a deluge of torrential rain. There were no issues with late running trains, whatever issue there had been at Romford had been resolved. I do little some adventure when things go wrong, but on this occasion I was just keen to get to Poland without too many issues. It’s more interesting to watch other people have random adventures when things go IRROPS anyway.
There’s our train on the right, ready to board half an hour before departure.
A suitably decadent meal deal from the Co-op of roast beef monster munch, a prawn sandwich and a Dr Pepper, for only just a little bit more than the Tesco version would have cost. I intended to save all this for when I got to Stansted Airport, but I finished the crisps before we left the railway station and the sandwich by the time we reached Ipswich. All the food and drink met my expectations and I also successfully completed the Gogen puzzle in the Evening Standard. I was going to do the cryptic crossword as well but I didn’t know any of the answers.
Our train arrived in at 22:55, just five minutes before the Greggs at Liverpool Street station closed. Fortunately, they were still opening with no early closing going on here. This is the first time that I’ve been here (at this outlet, I’ve obviously been to Greggs before, I’m not a heathen), I was surprised and delighted at the friendly service and how much they had left just before closing which I think goes off to the homeless. All very efficient.
And a sausage roll safely acquired.
I toasted the King’s Coronation weekend with my sausage roll.
I mutter and moan about the Stansted Express train operating the Norwich to London Liverpool Street mainline, not least because it has no tables. This is though its natural home and I thought this would be a good time to eat my sausage roll, I had waited long enough.
I can cope with this lack of table provision on the relatively short journey from London Liverpool Street to Stansted.
It wasn’t overly busy fortunately.
And safely at Stansted Airport railway station just after midnight, with only several hours left before we can go through security. This isn’t the ideal situation, but who needs the luxury of hotels at Stansted when you can meander around the terminal and coach station for a few hours to amuse yourselves? The main thing is that we had arrived safely, ready for the flight in the morning and the delights of Gdansk.
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Harwich – Greater Anglia Train from Norwich to Harwich
Today’s little pub, history and walking expedition is to Harwich since I thought that I needed a day out. I noticed on-line that the London train before mine was cancelled so thought I’d rush down in anticipation of the actual service I was booked on being full. Fortunately, I got a table just in time so was able to merrily type away for an hour or so. The service inevitably got busier and I got chatting to a confused passenger (they weren’t confused by me, or at least I don’t think so) who wondered why the train was so busy. We then shared our thoughts about Greater Anglia, which is a healthy scepticism I would say mixed with a supportive attitude.
My train arrived into Manningtree on time, but since it was a tight connection I didn’t get time to have a look around the railway station.
Looking to the left, the train was empty. Something of a contrast to the standing room only of the train that I had just disembarked.
Looking to the right, the train was empty. Now, I know I complain, but I hate it when they shove five seats in across. They’re so narrow that it effectively takes out the middle seat of the three so I disagree that there’s any benefit in terms of passenger numbers. Indeed, they’ve just made it more uncomfortable for everyone as it’s hard to navigate down the aisle and there’s a reason why trains traditionally have four seats across.
A couple of other people got on and then got off again at the gateway to the globe railway station that is Harwich International.
I do love a bit of history and they’ve made an effort with the boards at Harwich Town. The sign notes that between December 1938 and May 1940 that 10,000 unaccompanied children came to Britain from Europe. Although many people were involved, it is impossible for me not to mention the work done by Sir Nicholas Winton, someone that I consider to be one of the greatest people of the twentieth century. The relevance is that the children arrived here at Harwich and many stayed locally.
Another board about the Kindertransport.
I’ve been watching a lot of Hi-de-Hi recently and I didn’t realise that the programme was filmed at Warners which wasn’t far from the railway station, but unfortunately it was all demolished in 1992. That was a suitable treat to feel so near to where all this comedy action took place.
It’s a pretty railway station and it’s at the end of the Mayflower Line, with the building being rebuilt between 1865 and 1866.
And an information board at the front of the station, it all felt more remote than I had expected with all this greenery. But I had arrived into Harwich on time and ready to explore the town for my first time in recent years.
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Thursday : London to Luton by Train
Starting the day at the Linton hotel in Luton, I was moderately perplexed why they installed all the power points the wrong way up. Not that I suppose it matters much in the grand scale of things, but I like having things to be perplexed about. It’s a slightly strange set-up throughout the room, they seem to put the beds up against the wall when they’re not in use.
Breakfast was included in the room rate and it was all a bit odd. I got just about the last table, even though I was there at 07:00 when they started serving. There were juices and bread to toast, which took about four minutes in the toaster (not the juices), whilst the rest of the meal was cooked to order. There was no choice, the overwhelmed staff member went from table to table saying “what would you like for breakfast?”. He was polite, but just about everyone replied they hadn’t seen the menu. He replied “there’s a full English breakfast or toast” which a couple of people declined so I assumed they expected something else.
It’s not my favoured choice of breakfast as it’s all a bit stodgy, and it was a little barren on the plate, although the quality was OK, but it was nothing particularly exciting.
The hotel is keenly priced though, I would stay there again if I was in Luton and it was the cheapest option.
It’s about a twenty minute walk from the hotel into the town centre of Luton and it goes under this really rather well designed underpass. Numerous images representing the history and culture of the town, it was impressively free from vandalism. What is more impressive is that it has been there since November 1998.
Luton 2040 and the mission statement for the future is apparently:
“In 2040, our vision is for Luton to be a vibrant, fair, and prosperous town where people can live their lives to the fullest. We will all achieve our potential and reduce inequality. A town where no one lives in poverty.”
Very noble.
Luton town hall and war memorial. This town hall was completed in 1936, built on the site of the previous building, which had been raided and set on fire during rioting in July 1919. What was annoying for the authorities wasn’t just the huge loss of an asset, but the disruption to the provision of services to locals and also it took place on Peace Day.
There was a week-long court trial and a debate about whether it was technically a riot, but it was decided that it was. 28 men were sent to trial, 9 were found not guilty, 2 were bound over, 16 received prison sentences of between two months and eighteen months and 1 man was sent to prison for three years. The longest sentence, and for one of the most violent of the men involved, was Frederick Plater, a 27 year old labourer who was not only found guilty of destroying property, but also assaulting a fireman. He sounds nice… What is perhaps worse about Plater is that his child had been born the month before. He remained living in Luton until his death in 1943, so he saw the new building constructed. He lived at 69 Chase Street, so his route into the town centre was the same one that I took from the hotel.
Anyway, I had a train to catch. It’s not the most glamorous of railway stations. The railway station has been on this site since Midland Railway built it in 1868, although it was rebuilt in the 1930s. There was once another railway station (operated by GNR) located almost opposite, Bute Street which remained in usage until the 1960s when it was pulled down.
At least the waiting room had power points.
The East Midlands Railway (EMR) service from Luton to London St. Pancras, which only cost £5 as I booked in advance, which I thought was rather excellent value for money. The train also had plenty of space, although the interiors of these trains need ripping out, although EMR do note that “by 2024, we will operate our new fleet – which includes our state of the art Aurora InterCity trains”.
It had been a relatively busy service, the train I arrived on is on the right hand side of the photo. Those two trains on the left are the Meridians which will likely be withdrawn next year and replaced by the Aurora Class 810 trains. I’d add that I didn’t know that, I looked it up.
There was quite a wait to get through the barriers, and I’ve wondered before why we can’t be more like the European mainland where they rarely have barriers. They don’t really deter fare evaders, it’s easy to get through the barriers without a ticket.
I had a free Greggs coffee with my O2 app, which meant watching the world go by in St. Pancras for ten minutes.
A quick stop at the Euston Tap.
They had some rather decadent options, but they don’t serve in thirds, so I didn’t get the Fatal Deviation from Whiplash. Without wanting to sound like someone who is too easily annoyed, I must admit to thinking slightly less of them for not serving in thirds, it limits people from trying more beers, so I will probably find another favourite pub in the area. The staff are friendly and engaging though, there’s a nice atmosphere at this pub.
The Dennis Hopp’r from Mondo, a decent enough IPA.
Then off to North London on the delights of the 253 bus.
The bus interior, I noted quietly that the driver went through two red lights which didn’t seem ideal.
The Coronet pub, operated by JD Wetherspoon, in Holloway.
The grand interior of what was the Savoy when it opened in 1940, then later an ABC cinema which remained open until 1983. JD Wetherspoon have done what appears to me to be a excellent job here, very sensitive to the heritage of the building.
The Orange Zeus from Twickenham Fine Ales, not exceptionally reviewed, but I rather liked the orange marmalade type taste. It was well-kept and at the appropriate temperature, with the usual low JD Wetherspoon prices.
And this is where the post ends, I’ll pick up on the story of the following day when it was time for the big Hike Norfolk trip to Canterbury that I had sort of organised. How exciting!