Walking. Gossip. Travel.

Tag: Ibis

  • London – Newham (Borough of) – Ibis Canning Town

    London – Newham (Borough of) – Ibis Canning Town

    I’ve worked my around a good number of the Accor hotels in London, well, other than the expensive ones as I’m not that decadent. This Ibis in Canning Town is new to me and is located opposite the Underground and DLR station in the beating heart of Newham.

    The check-in was efficient and what appeared to be a manager was standing near to the reception desk welcoming and talking to guests. I thought that was a nice touch, there was a really warm feel to this hotel in terms of the welcome. They gave me a room on the top floor and the interior was the Ibis brand standard affair, but spotlessly clean.

    Well, that really is very lovely as Ibis don’t have to provide a welcome gift. Some other Accor branded hotels do, although often don’t, so this was another nice little touch. My loyalty is easily bought with popcorn and a drink.

    The extensive view from my window, a reminder of when I got the DLR every day into Canning Town when I lived near here.

    For the welcome drink I went for Meantime London Lager, a perfectly acceptable option for a chain hotel, although I was slightly puzzled when asked if I wanted ice with it. The hotel has done well here with its cafe, as they have a limited amount of space and it was busy with what appeared to be a combination of guests and locals. Hotels often have quite anonymous and quiet cafe bar set-ups which aren’t really much used, something that didn’t happen here. Although the flip side of that was that I couldn’t get any work done as the set-up wasn’t conducive to that as it was a little too loud, so I didn’t linger for long.

    The view from the hotel room at night. The window in the room opened which meant that I could listen to the sound of traffic and activity, something I find quite relaxing (who needs the quiet countryside?).

    I particularly liked watching this, the three levels of Canning Town platforms and the bus station in front of it, there’s quite a lot of integrated transport going on there.

    As another one of my irrelevant asides and a clear sign that I’m spending too much time in Accor hotels, but there has been a switch from the white dispensers to the black ones. This hotel had one of each, but the ‘Rock Your Body’ ones are often broken, such as this one, not really a very well thought through design as around a third of these dispensers I’ve had just don’t work (they’re full, but the mechanism at the top doesn’t do anything). It’s not ideal from Accor, although I accept that it’s not the world’s most pressing issue at the moment…..

    Anyway, I very much like this hotel, with friendly staff, clean rooms, a nice touch with the welcome gift and the views over the River Thames. It’s well reviewed on-line and it’s a quick journey into central London given how near the Jubilee Line station is, and it’s a short DLR journey to get to London City Airport and the ExCeL centre.

  • Hull – Ibis City Centre (Visit 3)

    Hull – Ibis City Centre (Visit 3)

    This is my third visit to the Accor operated Ibis in Hull, centrally located and reasonably priced.

    I was able to have a little meander around the reception area when checking in at around 22:30 as the staff were all elsewhere for several minutes.

    The room, which is brand standard and what I expected, although missing a hairdryer but I can cope without that. The set-up is becoming ever more rickety, they’re going to have to refurbish this hotel soon as the rooms are becoming slowly but steadily more damaged and the carpets more stained. Cleanliness was adequate, nothing more, with this being another Accor hotel which isn’t cleaning the room during guest stays. They also hadn’t filled two of the three shower gels in the room, which was hardly a problem, but wasn’t perhaps ideal.

    I slightly suspect a dispense problem here, as the already very average Boddington’s was devoid of any taste at all, almost a junk product. This Accor doesn’t have a very good selection of beers, it’s one of the weakest selections I’ve seen in an Ibis hotel and they should perhaps make more effort here. I can’t overly complain as it was a free welcome drink, but it’s all a bit lacklustre. Also, the chocolate bar they used to give as a welcome gift has gone, perhaps not their wisest move as it’s just a cheap gesture that likely created at least a bit of goodwill (it did with me anyway).

    However, there were no noise disturbances either internally or externally, so I had no issues during my stay. When I asked for more coffee I was given a huge heap of them, so no complaints there either. I didn’t want breakfast here, but I note their old previous offer price has gone, and it’s back to £8.50. I didn’t see anyone having breakfast when I walked by on three mornings, I suspect that the Wetherspoons over the road has stolen nearly all of that trade from them. I shall likely stay here again, but I hope they start a refurbishment programme soon. Oh, and dump their generic beer options, or at least get something marginally more decadent.

  • Shipley – Ibis Bradford Shipley

    Shipley – Ibis Bradford Shipley

    This is from my stay in Shipley a few weeks ago and I chose this Accor hotel as it was the cheapest in the area. I thought at the time that seemed odd, as it’s in a tourist area and there was a festival going on at nearby Saltaire. Just in case there had been a mistake, I decided to check-in early (and all was well), and I heard them answering the phone to numerous people saying that they were full. As an aside, although the hotel is called Bradford Shipley, it is very firmly in Shipley and requires a rail journey (or some other form of transportation) to get to Bradford.

    The hotel was dispensing with the usual practice of giving guests the room of their preference (it’s located in the Accor app settings) and just handing out room keys randomly. That probably wasn’t the ideal situation, as there are some people who would prefer to be on the ground floor and I prefer not to be, but I was given a room near reception. It was adequate, although I wouldn’t say that it was spotlessly clean. They forgot my welcome drink, but provided it after I requested it. The staff were though friendly and helpful throughout my stay, but the whole process felt automated rather than personalised.

    I got a biscuit though, so I was happy.

    This is unusual, an Accor hotel which is actually sourcing local beers. Saltaire is down the road and it’s a good call to stock this beer, which I had as my welcome drink.

    The hotel is located near to a Wetherspoons, and it was evident that numerous guests were going there for breakfast and other meals. This is another of the falling number of hotels that is trying to avoid cleaning rooms due to Covid, a situation that probably needs to come to an end sooner rather than later. The hotel is really also on the edge of needing a comprehensive refurbishment as well, it’s creaking a little bit in terms of the maintenance. However, I was grateful for a reasonably priced room for the weekend and I didn’t have any noise disturbances either internally or externally, so all was well.

  • Leicester – Ibis Leicester City

    Leicester – Ibis Leicester City

    This is the sort of centrally located (it’s very central if you’re at the railway station, more like 10 minutes away from the city centre) Ibis Hotel in Leicester. It has 94 rooms and is part of the Accor hotel and I’m pleased to add that I no longer need to start posts with a mention of problems with their customer service (since my long standing issue seems to have now been resolved).

    Guests entering on the ground floor see this little reception type area, although the main reception and all of the staff are on the first floor. The check-in process was all efficient and the staff member seemed very keen to be helpful, a kind and warm welcome.

    The Ibis room, which is pretty much like all the others in the chain around the world, although the television was a little small (not that I ever turn them on anyway). I wouldn’t say that the room was spotlessly clean, but it was sufficient for me.

    The view out of my window of the railway station. I was pleased that the window opened, the sound of trains was quite smoothing. Well, the sound of what sounded like a freight train braking at 3am was less exciting, but it’s all part of the character of the area.

    The welcome drink of Boddingtons, which I consider to be an acceptable option, so that keeps everyone happy.

    I had a look at the reviews of the hotel, and it’s pretty much in the middle of ratings, it’s managed to upset a fair few people, but also pleased quite a lot. Alongside some of the ridiculous reviews, such as an angry guest who was annoyed that the hotel wouldn’t put balloons in their room, there are more worrying ones such as one which says a previous guest had been smoking in the room and the hotel didn’t resolve the smell issue, with another guest mentioning that the light switch was hanging off. If there’s a smell of cigarette smoke then I’d refuse the room, and I’d expect that the hotel would find another room even if that was in another hotel. The hotel is within its rights to charge the previous guest for their costs. Anyway, I’ve digressed again.

    Incidentally, the hotel doesn’t advertise car parking as they have five spaces which aren’t accessible spaces, but they’ve had several guests turn up, park in a neighbouring car park and complain they’ve been fined. Sounds like an interesting drama to listen into at reception….

    There were minor internal noise issues on one night, although nothing that troubled me. Others might not have liked the noise of the railway and road outside, but I like such external distractions so all good. There wasn’t air conditioning available in the room, just a centralised air warming and cooling system. However, with the window opening, it wasn’t difficult to regulate the temperature.

    Anyway, all good and reasonably priced. I’d suggest that this is likely a reliable option for anyone wanting relatively inexpensive accommodation near to Leicester city centre.

  • Edinburgh – Ibis Edinburgh Centre South Bridge Royal Mile

    Edinburgh – Ibis Edinburgh Centre South Bridge Royal Mile

    Accor have several hotels in Edinburgh, hence the rather long name to identify this from other nearby locations. It’s just a short walk from the central railway station and also from the heart of Edinburgh action. The city isn’t exactly quiet at the moment, but there certainly aren’t anywhere near the number of leisure visitors that would usually be expected.

    I haven’t seen a Platinum Accor envelope like this before and it’s a handy little concept, place for the welcome drink and for the room key. And I should add that I very much liked when I e-mailed this hotel about an early check-in that they responded quickly and with a really helpful answer. The staff member at check-in was helpful, engaging and welcoming, really all very personable. The lobby felt an inviting place to visit as well, so my first impressions were all positive.

    As another of my random asides, this leads me to start being annoyed at some of the London Accor hotels who are making no effort to do anything and in some cases aren’t even responding to e-mails. The quality of Ibis hotels in the UK is all over the place, not least because of all of the different operators. At least in Poland there is just one operator of Ibis hotels, Orbis, meaning that the quality is consistent. Anyway, I digress, but I’d mention that this hotel isn’t taking any short cuts (or none that I noticed anyway).

    This is an enhanced room the staff member mentioned and other than the generic bathroom that Ibis use, it doesn’t feel like the usual Ibis room layout. I thought that it was all very light and modern, with the designers making use of the architecture of the historic building that the hotel is located in. I’m not a big advocate for losing large desks in hotel rooms, as I find these useful, but I accept that it would have looked rather out of place in this room and I assume that the hotel usually gets a lot of leisure guests. For my needs, the table and chair that they had were entirely sufficient. The room was spotlessly clean, fully stocked and the temperature was easy to control with the air conditioning. The windows were entirely sealed for guests (although the hotel can open them), which is a slight shame as I’m one of those strange guests who likes to hear street noise and traffic in the background.

    The view was really lovely, that’s Arthur’s Seat and I very much enjoyed sitting there looking at that late in the evening (I had forgotten it gets dark in Scotland much later than down south…..) As another aside, shortly after check-in, a staff member offered a dressing gown, which isn’t something that I want, but I really can’t recall any other Ibis trying to offer me this, so I was suitably impressed.

    And full marks for actually producing this, which is information about the hotel and something that many locations seem to entirely neglect. I’m never sure how hotels expect guests to actually know what is available as it often seems to be something of a secret, but everything was clearly laid out here. It’s a different way of doing things in these Covid times, but nice to see that the hotel has actually thought about it.

    The menu for the hotel’s bar and restaurant is easy to find and is clearly displayed. The hotel is located across several floors and because of the nature of the building’s architecture that means the reception desk is on the fourth floor (although that’s also at street level) and the bar is on the third floor. My room was on the top floor, which was the ninth.

    The welcome drink and I chose Innis and Gunn as that’s a nod towards localism. OK, in an ideal world there would have been some decadent craft beer, but they did offer me any beer that I wanted and so there were no limits placed on me. I visited before going back out into the city and I was the only one in the bar, but it was still welcoming and laid-back, a nicely set-out environment. The staff here were again friendly, especially when I realised that I had forgotten my room number (it was written on the drinks voucher which I handed over, forgetting I had meant to take a note of it before doing that) and the poor guy had to open the till to remind me. I expect they’re usually used to more competent guests.

    All told, this was one of the best run Ibis hotels that I can remember staying in. Punching above its Ibis weight a little, the welcome was genuine, the rooms clean and the quality of the experience high. I’d be very pleased to come here again and I liked the farewell where the staff member seemed genuinely interested if I had enjoyed my stay. Really all very well managed and I appreciate their help with the early check-in after my arrival into the city on the sleeper train.

  • London – Tower Hamlets (Borough of) – Ibis Shoreditch

    London – Tower Hamlets (Borough of) – Ibis Shoreditch

    Back a few weeks to when people could actually visit London, this is the Ibis Hotel in Shoreditch which is just a short walk from London Liverpool Street. Ideally also, it’s opposite Aldgate East Underground station, so it’s an easy hotel to get to.

    This visit was at a time when people could have a drink if they were also ordering a substantial meal. But, although the hotel was offering meals, there wasn’t much of a take-up.

    Part of the hotel’s decor, trying to give that East London theme to proceedings. The whole arrangement felt modern and welcoming, with something of an Ibis Styles type approach to the design rather than Ibis.

    This is the free welcome drink, one of the better ones which I’ve been offered. It’s not the finest in the Brewdog range, but I do very much like Punk IPA, nice and citrusy…. I look forwards to other Ibis hotels offering something slightly more exciting than Budweiser.

    The bedroom, all clean and comfortable. And it was located on the top floor and away from the elevator, just where I like. There were no noise issues either, although I’m not sure that the 348-room hotel was actually that busy. The hotel also had windows that could open, as I’m one of those slightly strange customers who likes the noise of city traffic and police sirens. It also meant that the temperature in the room was easy to control, something which I do most appreciate.

    I did very much appreciate the gesture and that’s a nice handwritten card, although secretly (well, not that secretly actually) I would have preferred chocolate…..

    Anyway, the stay as all sufficiently uneventful, which is ideally how hotel stays should be if it means that no disasters took place. Staff seemed friendly, although slightly underworked through the lack of guests, and I’ll come back here again.

  • London – Brent (Borough of) – Wembley – Ibis Wembley (Third Visit)

    London – Brent (Borough of) – Wembley – Ibis Wembley (Third Visit)

    Once again, this post is more for me to remember another night in Wembley rather than any extra use that a third report on the same hotel can offer anyone else. There’s not much useful I can add about the welcome, the staff member was friendly and the check-in procedure was painless. Certainly nothing negative to mention.

    The room, on the fourteenth and top floor again. All clean and as it should be, although it doesn’t have a television like the first time I stayed where I could cast my phone to it. I managed to get by without such decadence. I did note that the desk had been fixed, by use of supports, from what looked like when a previous guest had sat on it or similar…

    The Government’s new rules means that hotel bars can stay open if customers order a substantial meal with their alcohol, or if they just have soft drinks. The hotel rules do though allow customers to take alcohol to their room, so that’s what happened to my welcome drink. Not really ideally poured, but I was just pleased that the drink option was still available and that Goose Island Midway Session IPA was still there.

    The view from the room over the Borough of Brent. There’s no shortage of construction work going on around here, I assume primarily residential as it’s quite an easy location to commute to and from for those wanting to work in the capital.

    And the view over Wembley in the morning, although I think I prefer the night-time view. Anyway, all was quiet in the hotel, they have windows that open to allow for ventilation, the temperature was perfect and I have nothing negative to say. How very lovely.

  • London – Hammersmith and Fulham (Borough of) – Ibis Earls Court (Third Visit)

    London – Hammersmith and Fulham (Borough of) – Ibis Earls Court (Third Visit)

    In danger of repeating myself, but I’ll take that risk, this was my third visit to the Ibis at Earl’s Court. A short walk from West Brompton underground station, it’s a huge hotel which is running significantly under occupancy by the looks of it. The receptionist remembered me, although I imagine that there aren’t that many guests to have to recall at the moment. And I probably made some faux pas that made me memorable.

    The welcome drink of Leffe, once again, which is something a little different to what is offered by other Ibis hotels. I accept it’s not the most exotic drink that they could have, but it brings some slight excitement to proceedings. Although it wasn’t as good as the drink at the Craft Beer Co at Old Street that I’d had shortly before, but I digress.

    Room number 1010 on the tenth floor, which was next door to room 1009 that I had last week (I don’t expect anyone to care about that, but it interests me, which is case again that I need to get out more). This is something that the hotel isn’t doing brilliantly on, which is keeping guests at least slightly apart. If the hotel is near empty, it probably makes sense to put gaps between occupied rooms, not particularly for health reasons, but for noise reasons.

    This is a new addition to proceedings, a selection of soaps. Normally these are in dispensers, and they still are in this room, but this was extra and I didn’t have this on my last two visits. Perhaps it’s a welcome gift to reward me for my loyalty, I’ll pretend that to myself. As I’ve drivelled on about before, this is a clean hotel and although it probably needs a little refurbishment, it’s all organised and the staff are suitably helpful. The cleaner was so chatty I struggled to get away, but I appreciated the positive attitude at the hotel.

    Given the Government’s announcement about a potential lockdown, well, the Daily Mail’s announcement about a potential lockdown, it might be a while before I’m back at this hotel….

  • London – Brent (Borough of) – Wembley – Ibis Wembley (again)

    London – Brent (Borough of) – Wembley – Ibis Wembley (again)

    I was at this hotel a few days ago (well, two days ago) and all was well with the stay. This stay again cost just a few pounds thanks to the Accor offer that they’ve currently got going on, which is most lovely and represented really excellent value for money.

    I commented on this lack of reception area in my last post, and it failed them on this visit. I had to traipse over to the bar to get help after standing here for too long (although I accept by traipse, I mean walk about three metres) and then the barman had to traipse back to the office. I don’t know how this set-up helps them, a traditional reception desk would make things easier. It didn’t take long to get checked-in and, anyway, I’m sounding grumpy and I’m not, I like this hotel.

    The room, which didn’t have the fancy television I had the other day. The room was again on the top floor, just around the corner from my previous room. As a positive, this television didn’t keep turning itself on.

    The view was a little less exciting than before, but still rather lovely.

    This was the free welcome drink, I had the same Goose Island option as before (although I’ve got muddled up on Untappd as I seem to have listed one wrongly), it’s a perfectly good option. I wonder whether they also operate Ibis Heathrow, as they have the identical drinks choices as that hotel. The barman was friendly and engaging, it’s a comfortable bar area they have themselves on the ground floor, although it’s not that large.

    Anyway, it was another comfortable stay, with everything being clean and organised. Keenly priced again at under £40, even without the Accor offers, it seemed quiet and I don’t think that they had that many guests in the hotel.

  • Hull – Ibis City Centre (Visit 2)

    Hull – Ibis City Centre (Visit 2)

    This is my second visit to the Ibis in Hull city centre, I’ve already wittered on about my first visit.

    The reception area has been turned into a queueing area similar to that at an amusement park, and although I appreciate the effort, I didn’t see anyone use it and they queued in a different manner. As an aside, the hotel has been responding to my e-mails promptly, but my booking was a postponed one and it has been lost on the Accor system now, so I suspect I’ll be e-mailing them in a few days.

    The stairs, I don’t know why I liked this imagery of the stairs…. Anyway, I digress.

    The room was sufficiently clean and comfortable for my requirements, but some surfaces clearly hadn’t been cleaned. Towels and bedding was all clean though, it was perfectly adequate for me.

    The view from my room, with that building at the back being the rear end of Wetherspoons.

    The coffee and tea selection has been put into a bag. I don’t quite know how this helps to be honest, but it’s pleasing they were still supplying hot drinks.

    The light fitting was slightly broken, which isn’t ideal.

    I no longer get overly excited by these in an Ibis hotel as there’s rarely much of note. The hotel did though offer Boddington’s last year, which I can tolerate, so I was sufficiently pleased by that.

    And, I feel the need to comment negatively again on the range of drinks offered by Ibis, especially now the Boddington’s option has gone. Their selection looks ever more dated compared to other pubs and hotels, with a total defiance against stocking anything which might be considered as craft beer or real ale. This was the best of a bad lot, and I didn’t finish it, it’s what I would consider another generic lager (and Nathan can tut all he likes that it’s a slightly above average generic lager). It is a shame that Accor is trying to rebrand Ibis into something more on-trend, but yet soft products like this remain entirely off-trend.

    All told, for the price, this was a marvellous location and the hotel staff were friendly and engaging. I would have to note here though, there was a murder in the hotel a few years ago in room 231, and given that one of our party (not me) was woken by police in the early morning in case he’d heard anything in a neighbouring room this time, there seem to be some challenging issues for the hotel.

    My final comment about the hotel is that the welcome gift appears to have been scrapped. Disappointing….