Tag: Finn Air

  • Tuesday : Nearly Missing the Bloody Train in Krakow, Finn Air to Heathrow and Ibis Budget

    Tuesday : Nearly Missing the Bloody Train in Krakow, Finn Air to Heathrow and Ibis Budget

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    After a few days in Krakow eating pizza and complaining about the heat to anyone who would listen, whilst calming my overheated nerves with the large hotel breakfast every day, it was time to return to the UK. The old railway station is visible in the photo above, but they’ve built a new station building which is linked it to the Galeria Krakowska shopping mall. It was also surprisingly busy for a Tuesday morning at just before 09:00.

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    The new platforms are in this photo, the old railway station is behind me. Like nearly everywhere in Poland, it’s all very clean and organised.

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    There were no ticket machines to be seen on the platform which seemed odd. I discovered on the way out that passengers could buy tickets on the train, but I wanted to get this sorted in advance and so I bought mine from the PKP web-site. It’s a ticket that doesn’t need validation and is for a specific train, which is the one that should be leaving from the platform I was standing by after the 09:01 to Gdynia got out of the way. Anyway, the train didn’t move and I heard part of an announcement which was only in Polish, stating that my train to the airport was switching to another platform. I was moderately annoyed as that meant I had to rush, but obviously I didn’t want to run in the Krakow heat. Or indeed run at all, it’s exhausting.

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    I caught the damn train with thirty seconds to go, but I noted some others didn’t and were still on the wrong platform. They didn’t even check the ticket (I mean the ticket inspectors on the train, not the people on the wrong platform). Anyway, I arrived into the airport as expected, but could have done without the rushing about the place. Clean train and on-time, so I can’t really complain.

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    I was through airport security in under two minutes and so next was the non-Schengen airport lounge at Krakow Airport, which was small, although luckily I had given myself three hours to sit in it. It reached near capacity by the time that I was about to leave the lounge, and it does feel a little under-sized. Very friendly staff and there are toilets and showers within the lounge complex.

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    Lard and bits of pepper sliced up, it’s not exactly Greggs is it?

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    Now we’re talking though.

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    My starter.

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    The amuse-bouche. They had a couple of different beers, nothing exceptional, but sufficient for me.

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    In fairness the chicken salad was very lovely, so that proved to be a useful main course. I never had the lard.

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    There was a ten minute delay, but nothing too bad, for the return flight to Heathrow.

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    This was as clear as mud, with a Ryanair and British Airways flight departing at the same time, as well as separate queues for Groups 1-3 and Groups 4 and 5. I guessed the queue correctly when the Groups 1-3 were called, but numerous other customers didn’t, finding themselves in the wrong place. Anyone who tried to access the Groups 1-3 queue without having the correct number on their ticket was sent packing, albeit politely.

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    As with my outward journey, this was a British Airways flight that they’ve wet leased to be operated by Finn Air. It’s the Airbus A321 with registration code OH-LZN, which Finn Air have operated since the aircraft was new in 2017.

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    This annoyed me, it started to pour with rain just as I boarded. All week I waited for rain and the moment I get on board to come back what happens?

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    I’ve blurred this (again) by mistake as I was trying to rush, but I was the first to board. The person in the photo is flight crew and they were all exceptional during the journey, again Finn Air should be proud of their professionalism. Someone in my row seemed quite seedy in the way he was talking to the crew member, but she professionally batted him and his attempt to take her for an Indian meal away.

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    Got my seat with lots of leg room again. The flight was near full, but the boarding was efficient and well managed. At this point we sat there for around 45 minutes, as the rain that I craved all week was now flooding the airport and so they had to temporarily shut down operations.

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    The chatty and friendly crew came around with the snack before take-off to ensure everyone remained happy. The water was served after we had taken off.

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    Safely back at Heathrow T3, ready to spend ten minutes walking around their slalom course. You could practice for an LDWA 100 walking around this.

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    I’m starting to feel that I know Heathrow T3 far too well.

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    The Central Bus Station, ready for me to pay for a bus to get me to the Ibis Budget on Bath Road since Heathrow have removed the Free Travel Zone. Yes, I will complain about that in every post for some months, there’s nothing like repetition to cheer the soul.

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    I had pre-paid for this room at a much cheaper rate, but this is a sign of the ridiculous prices in London. For an Ibis Budget which isn’t that well located to be charging £100 is far from ideal.

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    I stayed here a few weeks ago, it’s the former Travelodge they’ve converted into Ibis Budget. The windows here don’t open and I asked for a fan, which they said they’d bring to the room, but they didn’t bother. However, I decided the air conditioning worked sufficiently well for me to not traipse down again to ask where the fan was. The hotel though is still receiving deluges of negative reviews about the air conditioning not working, but it appears they should have it all fixed soon enough.

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    Not that I’m one for complaining, but just I got in the room it started to rain again. That weather is just ideal for me, cloudy and rainy, perfect for exploring a city.

  • Wednesday : Warsaw to Heathrow T3 with Finn Air (via Helsinki)

    Wednesday : Warsaw to Heathrow T3 with Finn Air (via Helsinki)

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    Yet another breakfast photo, woooo….. I posted this one as there’s a bay leaf on it and I enjoy it when people complain at Chipotle because they think part of a tree has landed into their food. For anyone who wants to see irate people on Twitter, just Google “chipotle bay leaf”. Another cheap and cheerful breakfast, which was suitably filling. I’m not sure why they’re providing biscuits for breakfast, but I didn’t quibble with what I thought was an innovative idea.

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    I’ll miss Warsaw, but I’ve gone on about that before. Note how bloody hot it was. That made it easier for me to leave the city, so I could escape the rampantly high temperatures that I had endured.

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    My journey to the airport was far from ideal, I had intended to walk to Warszawa Powiśle railway station to get the train. Unfortunately, this ticket machine en route didn’t supply the ticket I wanted, entirely because the sun was so bright that I couldn’t see the screen properly. There’s no good comes from this extreme weather I’ll say, no good at all.

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    There’s the railway station I need, but I was on the hunt for a ticket machine. The railway station ticket machine wouldn’t sell me the ticket that I wanted and I couldn’t remember whether the train itself had a ticket machine on it as I always pre-purchase them to avoid any little issues with the guard.

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    I swore quietly at the situation, then decided to instead walk one stop along to Warszawa Śródmieście as there’s an S2 train to the airport around every thirty minutes. There’s the Palace of Science and Culture in the boiling hot temperature. I was pleased to note that a lot of Polish people seemed to be struggling with the heat. Although I mean that in the way that I’m pleased I wasn’t the only person who was uncomfortable, not that I was pleased Poles were struggling with something.

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    This wasn’t the train I needed, I just like taking photos of double-decker trains. I should probably get out more….

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    I was slightly annoyed generally that there were indeed ticket machines on the trains, as can be seen by everyone else buying their tickets on them. I’d mention I was more annoyed that I hadn’t just risked it, but I like to live in a low-risk public transport world.

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    And that was that, after 20 minutes I was at the railway station saying goodbye to Warsaw for the last time in what will likely be for some months. My journey today was to fly back to Heathrow, but due to problems with British Airways, they were flying me back via Helsinki. This isn’t ideal in many ways and is the second time that they’ve had to do this. One day the rail service will be fast and cheap enough to do this journey back to London without needing to fly, but we’re nowhere near there that stage yet.

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    That gave me time to visit the Preludium Executive Lounge in Warsaw Airport, again which I’ve written about before. As an aside, the security process was extremely efficient, once again in Warsaw I was through into the lounge area within ten minutes of disembarking the train. Polish efficiency that is.

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    It wasn’t particularly busy, so I sat near to the food (at the counter behind, not literally this near) with my laptop being productive.

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    The lounge has finally got rid of the pre-packaged food that it has for some time, replacing it with help yourself food items so that guests can make their own salads or whatever they’d like. There’s also hot food and most importantly, big tubs of chocolates. What a time to be alive….

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    Chicken wrap with olives, what more could anyone want from their brunch? I say brunch, it was still breakfast time, but I’d already had breakfast at the hotel and it’s bad luck to have two breakfasts.

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    One quick beer before leaving. I’m not sure I needed that, but it’s another one for Untappd.

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    The flight was already boarding when I got there. It’s rare that I cut things so fine, although I don’t want anyone thinking I had been unusually reckless, they were just boarding a little early.

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    Down the airbridge, this is Finn Air’s Embraer E190, registration OH-LKM, an aircraft they’ve operated since it was brought into service in 2008. For anyone wondering why there are so many photos on air bridges, it’s usually so I can get the aircraft registration number, such is the level of detail that I demand for my two readers.

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    This was a nearly full service, so no photos of the interior. I was pleased to get my free blueberry juice and the service was all efficient and felt a little more professional than my outbound flight. There was a bigger business class section than on the way out, they had the delights of a salad and bread for their morning meal.

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    A little cloudier than Warsaw, I enjoy knowing that I’m unlikely to get heatstroke in Helsinki. These short stops in Helsinki are slightly sad from the point of view that I’m not leaving the airport to see the actual city.

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    Back in the non-Schengen lounge at Helsinki Airport and the staff were as friendly as before, with everything being just as ordered and welcoming as I remembered. They have the same self-scanning desks to get into the lounge as their Schengen one elsewhere in the terminal, but they don’t seem to use them here.

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    The pods and I went to investigate the showers here for the first time. They’re all self-service, you just type in the keypad on the door and if they’ve been cleaned with more towels put in, then they’ll open. When leaving, press a button on the keypad and it alerts the staff that the shower needs cleaning and restocking.

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    This is much better than the food selection at the Finn Air Schengen lounge. I noted that they were unlikely to run out of plates as well.

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    Meatballs in pepper sauce and these were delicious. There was also a broad bean tikka masala, which sounded a bit too vegetable orientated in its design to me.

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    Self-pour beer, meatballs, rice and I even got some roasted vegetables for reasons I can’t remember. I probably got muddled up.

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    I hadn’t noticed this before, but the text of what they’re doing is readable by clicking on the image, effectively they want some rye spirit ready in 2023 to mark Finn Air reaching 100. A rather lovely idea and not long left now, they thought ahead by starting this process in 2017.

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    After a quick dessert and some more meatballs, back in the open space of the airport terminal. I wonder if this international terminal ever feels busy and cluttered, it’s hard to imagine that.

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    The flight was showing a slight delay, but nothing frightening.

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    Having this much space makes the whole boarding environment feel much more relaxed. Note power points everywhere, no-one is leaving Helsinki without their devices being fully charged.

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    The airbridge photo again. Finn Air have two separate parts of the waiting area in the gate, so priority passengers were able to board first. A couple of people, whether through accident or design, tried to board in a lane they shouldn’t have done, with the Finn Air staff politely sending them back to the end of the queue, thereby forcing a little walk of shame.

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    It’s Airbus A319, registration OH-LVL, which Finn Air have operated since new in 2004. I can also confirm that I didn’t overheat in Helsinki Airport.

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    I’d deliberately put myself on an aisle seat towards the back of the aircraft and this was another flight, with just about every seat taken. If a flight is looking busy, I’d rather just sit at the back and stay out of the way of people trying to navigate their way around the crew with their trolleys.

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    The drop-down screens showed a variety of television programming throughout the journey, including Tom & Jerry. This reminds me that British Airways has taken screens out of all of their short-haul aircraft, although I recall they only displayed the live map, never anything as exciting as Tom & Jerry cartoons.

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    I wasn’t tempted as I had just been in the lounge, although I did think from the photo how small the cheese platter was. They didn’t seem to sell much, a few items here and there, but in the main customers just requested the free water or blueberry juice.

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    And that leads me neatly into the now obligatory photo of blueberry juice.

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    Back into Heathrow T3, nearly every time I use a Travelator I remember Liam’s children being endlessly excited by this exciting “it’s like an escalator but flat” device. To be fair, they’re not wrong.

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    I had a fair amount of time at Heathrow Terminal 3, but more about overnight stay there in the next exciting post in this series.

  • Wednesday : London to Warsaw via Helsinki

    Wednesday : London to Warsaw via Helsinki

    Today’s adventure wasn’t an ideal situation, but British Airways needed to change my flight from London Heathrow to Warsaw and the only way that they could get me there was via Helsinki. These are challenging times for airlines at the moment, but I hope that these schedules start to settle down over the next few months, it’s not really a routing that I would have thought the most cost effective to arrange.

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    I was starting at the Ibis Styles at Heathrow, not my first time in the hotel, but my first time in the separate accommodation bloc. It’s really not apparent, but there’s a floor above what is visible here which is reset a little, which is where my room was.

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    Not that it’s particularly interesting, but that additional floor is visible behind Esso, with the main part of the hotel on the right.

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    A bus journey to Heathrow T3 central bus station and my complaint, yet again, that Heathrow have blocked off the pedestrian and cyclist entrance to the airport and so people are forced to use cars or go on public transport. In the past, the airport themselves paid for that public transport, but they don’t now. There’s an element of greed here and I find it a little sinister who is benefiting from these changes, but I had better not meander down that path for too long. So a little ride on the Travelator from the central bus station to get me to Heathrow T3.

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    And here it is again in all its glory, my favourite of the terminals at Heathrow. This is solely because of the lounges where I can get the most free food, T5 is a much better designed and interesting terminal architecturally (including the bits that my friend Liam built).

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    I can use the premium security line at Heathrow T3 because of my silver card (I have to mention every time that I got this through judicious use of Flyertalk tips, my spend on flights is very low and wouldn’t normally get me such decadence). A member of staff came over and said that the premium security line was longer than the standard line if anyone wanted to move over. I was by that point near the front and didn’t take the risk, but I was amused when someone just behind me said “you’re the one who just sent me over here”. I laughed just a little inside because the man seemed to want an argue but the staff member walked off. Security at T3 always seems quite quick and I got fortunate with my choice of queue, I think I was through within five minutes including the waiting time in the queue.

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    Lounge hopping at T3, I decided to start with Qantas to get a Salmon Eggs Benedict and delicious it was too. The service in the lounge was as impeccable as ever, efficient, informal and professional.

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    Part of the cold food selection, but I’ve written about this Qantas lounge before and won’t bore readers unnecessarily. It was though quiet, comfortable and as lovely as ever. I can’t decide which lounge I prefer, Qantas or Cathay Pacific, so I just visit them both.

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    I thought some exercise would be in order and so I walked to the Cathay Pacific Lounge to get food there, with this being the menu of the day.

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    Delicious, that Dim Sum selection is always quite beautiful. There was some spicy kick to that Thai coconut and vegetable soup, which complemented the Asahi beer nicely. I didn’t bother visiting the British Airways lounge, it’s just not as decadent and they don’t have any beer there. Well, they have Heineken, but I mean proper beer. The barman mentioned that I had the last bottle of beer he had left, so I hope he had access to some more stock from somewhere. Service here, just as in the Qantas lounge, is professional and although more formal, it always feels welcoming. It’s a comfortable space as well, there are plenty of different seating types as well as lots of power points to charge devices. I mention that frequently as it is quite important to me, just imagine having a phone without any charge. It’s too much to even contemplate, I shall move on and away from that horrible thought.

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    My flights to Warsaw were with Finn Air, although it was a little difficult to work out when to board as the neighbouring gate spilled over and they had the wrong passengers in each queue for a short whilst. I think the other flight was going to Africa, so it would have been quite some distance if someone landed in Helsinki by mistake. I had a little problem when boarding as the staff member said “since you’re going to Warsaw as your final destination, I need to see your Covid pass”. I’m not actually sure that was right, as Poland doesn’t need the pass any more, so I spent about three minutes (that feels a long time when you know you’re holding up the queue) trying to find my older one, which he said would be sufficient. He was very helpful and after a few seconds of panic that I had forgotten to do something I should have done, I was ready to board.

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    I don’t know why they were using such a large aircraft, the Airbus A350-900, as the flight wasn’t that busy and it isn’t the usual aircraft that I’ve been on when shunted onto this service before. I was very pleased with it though, as it’s also a long-haul aircraft and I haven’t been on such a large aircraft since 2019.

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    I rarely get to see these sort of images, as British Airways opted out of the camera installation which isn’t relatively that expensive, they just claimed their passengers wouldn’t want it. I do, I like watching the plane from above and below, it’s quite surreal as it’s not the sort of image I’m used to seeing.

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    I had the entire row of three seats to myself, so I could lounge out and enjoy my free blueberry juice.

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    There was in-flight entertainment, so I watched an episode of Bear Grylls doing something adventurous with Alex Honnold, who I watched on board a BA flight a few years ago climbing with ropes in the film Free Solo (I mean I watched him on the BA in-flight entertainment, he wasn’t on the aircraft climbing things, although that would have been exciting). The series is Running Wild with Bear Grylls, it’s the sort of thing that my friend Liam would be excited to be on, it’s full of adventure and danger. I’d rather be in the pub than jumping out of aircraft or eating rattlesnakes.

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    We landed and I was transfixed watching the servicing of the aircraft underneath me. I hope British Airways change their minds and install these in the future, they’re very informative about how aircraft are serviced after landing, it’s all precisely timed.

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    I wasn’t in business class as I’m not that decadent, that’s the sort of thing my friend Richard does as he spends a lot of money on things he doesn’t need, but it looked really rather comfortable.

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    And there’s the aircraft.

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    I very much enjoyed visiting the non-Schengen Finn Air airport lounge a few weeks ago, but the Schengen one was much smaller and it was at near capacity when I went to it. The staff were friendly, although it’s the first time I’ve gone into a lounge and the check-in process has been via a scanner checking my boarding pass rather than a human inspecting it. The food wasn’t very exciting, a tray of pasta and a tray of cooked vegetables. It’s not exactly Michelin cuisine, nor actually is it even Greggs cuisine.

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    They had some feta salad with cooked vegetables, but I’d rather have had something cold and crisp with it, it was all very bland. I greedily got two slices of cheesecake as they looked delicious, but they weren’t very nice either. I can’t complain as this was all free, but I just got my hopes up from how good my experience had been before.

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    I had a couple of hours in the lounge and it got much quieter during the second half of my visit.

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    Wine and biscuits. I don’t know anything about wine to comment on the quality of that, but they needed some custard creams I thought. Or Jaffa Cakes, that would have been very good.

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    My laptop and I moved to the window to watch the aircraft. There were lots of power points in the lounge which was handy, so that I could get everything charged ready for the second flight.

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    All much more sedate when most people had left.

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    The self-pour selection.

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    I left the Finn Air lounge a little disappointed it wasn’t as good as their other one in the same airport, but I enjoyed the friendly service, the clean environment and indeed the entire airport felt relaxed and comfortable.

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    The flight to Warsaw was on a smaller aircraft.

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    The aircraft was at near capacity, so no empty row for me this time. The curtain between business class and economy is right at the front on this flight, there were just two people in business class. One of the debates on FlyerTalk is whether customers in economy should be able to use the washrooms in business class. usually it’s preferred not to, but on this flight, I saw the crew turning back three customers and sending them to the back of the aircraft to wait. I thought that was petty and it caused them service problems as then customers were trapped behind trolleys in the aisles and the crew had to reverse back up to let them pass. I don’t know how many washrooms they had on this aircraft, probably two at the rear and one at the front. Having one washroom for two customers and the other two for eighty customers doesn’t really make sense, however much you want to offer a differentiated service for business customers.

    The crew member made an announcement at the end saying “please let business class passengers off first” which caused amusement as there were only two of them, and she looked annoyed people had laughed. I just thought it was all a bit odd, although it didn’t impact me.

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    Finn Air offer free blueberry juice and water, with other items being chargeable. I was quite happy with my blueberry juice.

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    The flight landed on time and I was through Warsaw airport security quickly enough, even though I (and others from the UK, it’s not just me) now have to wait in a queue separate to everyone else as I was from the UK and not in Schengen. I love being back here, it’s the railway station underneath Warsaw airport, which means I’m back in what is now my favourite city.

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    Warsaw landmarks on the seats, the train spotlessly clean and it cost me 74p for my ticket to the hotel. Bargain.

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    I was staying at the Warsaw Airport Mercure hotel again, one of my favourites and I’ve stayed there ten or so times I think now. It’s the smallest room I’ve been given in this particular hotel, but they said I might enjoy the tea theme of the room, so I thought that sounded interesting.

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    I wasn’t going to run out of tea.

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    My welcome gift and I always appreciate the gesture, even if it is mostly fruit. Indeed, as fruit goes, it was rather nice.

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    Pictures, all part of the tea theming of the room.

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    I liked it, there’s something quite fun about hotels having these individually designed rooms, it seems to be something that a few Accor hotels in the city are doing. Having quirky little elements like this makes things just a little more interesting, especially when it’s a room that I haven’t had before.

    That’s the end of today’s little instalment. It was good to be back in Warsaw, I very much like it here.