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Category: UK

  • Eastbourne – Eagle Pub

    Eastbourne – Eagle Pub

    The Eagle in Eastbourne appears to be one of the few pubs left in the town that I haven’t visited and I was intrigued to see why it seems to have lost its entry in the Good Beer Guide which it had for a decade. The pub was formerly owned by the Kemptown Brewery before later on being taken over by Whitbread and turned into a Hogshead. Rebranded as a Beer Engine pub it was renovated in 2009 when it was owned by Enterprise Inns.

    The beer selection wasn’t overly exciting, it was limited to Harvey’s Bitter and the Butcombe Bitter. The latter was well-kept and tasted as it should, but the choice of ales here isn’t anything really of note. CAMRA also issue a warning note that the pub charges disproportionately for half a pint, something which I don’t like. It’s also hard to ignore that the beer prices here are set at London prices, they’re just perhaps too high for Eastbourne and I can see why they’re losing customers to places such as Wetherspoons. There’s nothing here which justifies being in the Good Beer Guide, so it seems right that it was taken out. The service was though excellent, a really engaging and conversational member of staff, so there was nothing wrong with the welcome.

    It was all very clean and open inside the pub, although it wasn’t particularly busy despite it being lunchtime.

    I quite like seeing pool tables in pubs, or ideally bar billiards tables, but this perhaps doesn’t quite fit here. There isn’t a vast amount of seating in the pub as there is, so they’ve lost a few tables that could be placed here. It all looks a bit crammed in and this review from a few months ago is pretty damning:

    “Really shocked to make my first visit now I have relocated for work to be told that I have sat on a table for 6 (to watch the football match) and will need to move if a larger party come in. How to make someone feel welcome – not.”

    I’d agree, that is a dreadful attitude from the pub. I accept that secretly a pub will want a customer group that fits exactly the table size that they have, but this often doesn’t happen for all manner of reasons. I feel for that person, who came here to find a new local pub as he had moved into town and was made completely unwelcome. And what choice does he have given that the pub has got so many large tables and so few smaller tables?

    I felt welcome in the pub and the staff member was friendly, with everything being clean and organised. The problem here is that although nothing particularly is wrong, the pub doesn’t offer me anything interesting to write about. It’s really all quite bland, despite it being clear that huge efforts are being made with the pub’s appearance.

  • Eastbourne – Glastonbury Hotel

    Eastbourne – Glastonbury Hotel

    I extended my trip to Eastbourne at the last minute, so the price of the accommodation options were rather more decadent than I would ideally like. However, the Glastonbury Hotel was reasonably priced, although a quick glance of the reviews showed that they were all over the place in terms of what guests thought about the place. However, they weren’t bad enough to stop me booking, although I was unsure of the quality of the experience that I had ahead.

    The pre-arrival e-mail explained that I mustn’t smoke, bring alcohol into the hotel, be excessively loud, break anything in the room, check in after 21:00 and so on. I understand that they’ve clearly had problems with rule breakers, but inconsiderate guests will do those things anyway. Hotels are really meant to be places that someone looks forwards to going to, a list of warnings isn’t a great start.

    However, the check-in at reception was friendly and personable, so all was well. The bar area had a lot of chairs crammed in, but it wasn’t entirely clear when and if it was actually open. The hotel also has a snooker club underneath it, but there was no mention of that to guests, a puzzling omission of information. The locking system for the room door was also explained to me, something which numerous previous reviews have touched on.

    Given I had booked the cheapest room, I was surprised to be given a room with such a lovely view of the coast (the cheapest rooms normally get a view of the car park and air conditioning units). The balcony stretched along the front of all of the rooms on that floor, which I didn’t overly like, but there’s something very authentic about a seaside stay when it’s possible to hear the waves crashing onto the beach.

    The room was also fine, with the bathroom looking like it has just been modernised. I wouldn’t go as far as to say that the room was spotless, but it didn’t give me any concerns in terms of the cleanliness. Everything was functional and there were no noise issues either internally or externally during my stay. The lock on the room was fiddly, it needs to be turned on the reverse and it sometimes wouldn’t turn, so a slight faff. The hotel would perhaps be wise to replace all of the locks, maybe even going as far as switching to use key cards rather than physical keys. The water in the hotel also seems to be either cold or scalding hot, of which never are really ideal.

    The hotel corridors were a complete maze and there was a lot of paper signage to try and get guests to their rooms. I must admit to needing a few attempts to remember where the staircase was that I needed to get to my room, as there are several going off to various other parts of the building. There are fire doors in some inconvenient places when using the stairs, although the hotel doesn’t have much choice in that. There’s definitely still a feeling of the 1960s with the hotel corridors, all rather dated. However, it’ll cost a fortune to modernise all of this, and even if they do that, then I likely wouldn’t booked here as it would be too expensive. Personally, I suspect that they’re probably best to leave it, just improve the signage a little (and the fire signage definitely needs looking at).

    I do wonder as well what the history of this building was, I’ve been fascinated before about what hotels used to be like. When the Queen’s Hotel was constructed in Eastbourne in the 1880s there were just a couple of bathrooms in the entire building and a limited number of toilets were located in a different wing. Guests would be used to trundling throughout the hotel in the early twentieth century to use the facilities, causing no end of issues over recent decades when trying to cram en-suites into rooms in these Victorian hotels.

    And the views in the evening, definitely rather pleasant.

    I liked this hotel, despite its obvious flaws. I got the impression that the owners are trying to steadily improve it, whilst trying to cater for coach parties and the budget end of the market in the meantime. It’s likely an exciting challenge, clearly they’ve already gone some way in terms of the modernisation as my bathroom was modern and relatively new. The public areas need a lot of improvement, they seem very underused and that ground floor area near reception would make an ideal craft beer bar……

  • Norwich – The Malt and Mardle Micropub

    Norwich – The Malt and Mardle Micropub

    The lovely people who established the Malt & Mardle micropub in Norwich did a little interview with me a few weeks ago, shortly before they opened their new venue. This was the first time that I’ve had a chance to actually visit their pub, which is located on Magdalen Street in what was until recently a motorbike shop. As I mentioned many times before, I very much like the whole micropub concept and have been intrigued to see how this was working out.

    This is a nicely done board, clear and informative. There’s a nod towards local breweries with the cask and keg options, but there’s a more national approach with the bottles menu, including some from the rather excellent Brew By Numbers brewery. I note, with great approval, that the half pint options cost exactly half of what a pint costs.

    The interior, with hops hanging from the ceiling. I’m not sure what I think about the beers being poured from the cupboard, it’s something a little unique. I liked that the owners were pro-actively visiting tables to talk to customers, just the sort of vibe that a micro-pub needs. There were some more challenging customers shouting and yelling about, who I did think might find the local Wetherspoons as more appropriate, but I decided not to tell them that. It was good to see that the pub was nearly full when we arrived, although there’s the inevitable limitation that a micropub has limited seating, so customers might struggle to find a table at whatever time they visit.

    The Wild Stallion from Wildcraft Brewery, a beer I must admit to not really engaging with as it lacked any real depth of taste to it and I was hoping for something richer. I hear generally positive things about Wildcraft, although I’ve yet to have a beer from them which I could say was above average, but I’ll persist with my efforts to find one. Nathan muttered about his Malt Coast IPA tasting of blue cheese, I’m not sure what has gone wrong there.

    Anyway, if it was up to me, I think I’d have a little look at the draft beer selection to find something slightly more decadent and sexy. Having said that, I very much like this pub, the concept, the people and the set-up. I hope that it does really well and it’s in a part of Norwich which is now very on-trend for decent beer given the nearby Artichoke, Plasterers, Kings Head and Leopard. I’m very content with this pub exists and look forwards to seeing how they evolve. It’s a difficult time to have opened a pub and the owners deserve lots of praise for their bravery.

  • Southern Railway : London Victoria to Eastbourne

    Southern Railway : London Victoria to Eastbourne

    And another little adventure begins, I’m leaving London (and Pret) behind for a brief time and popping to Eastbourne, the jewel of the south coast (or something like that anyway) for a walking expedition with Hike Norfolk.

    Southern Railways sometimes have an annoying habit of only announcing the platform about four minutes before the train departures, which can be a bit fiddly in a railway station the size of London Victoria (although that can lead to interesting scenes watching people running or tripping towards the train desperate to get it in time). Fortunately, this one was announced over twenty minutes before it departed.

    I like the clear signage of when the next direct train to each location is, although slightly less convenient for those who wanted to go to Arundel or Bognor Regis.

    OK, I’m going to struggle to make this sound exciting as very little happened of note. But here’s the train and the boarding process. Normally on this service a fair number of the passengers are going to Gatwick, but for obvious reasons, that wasn’t happening on today’s service.

    The train did get busier and tickets were checked by a friendly and jolly member of staff. He was checking the tickets carefully and I always get worried when the guard stares at my ticket for more than two seconds in case something is wrong with it. This isn’t entirely rational as I know bloody well that the ticket is correct, I think it’s just a British thing. Anyway, it was fine.

    Coffee and a railway ticket, what more could anyone want for a train journey…. For anyone who gets this train hoping to charge their electrical devices though, they will be disappointed. There are a reasonable number of table seats available on the train and there’s also a small First Class section, although it didn’t look very busy.

    Given the company named here, this reminded me of something that my friend Liam would put up…..

    Welcome to Eastbourne, or as the station refers to it as, “the sunshine coast”. Eastbourne Railway Station has ticket barriers, although they weren’t in use today, so I could meander through (slightly annoyed at the lack of checks because these sometimes create drama from passengers who have lost their ticket between the train and the barrier, but that’s a different matter).

    And looking back at the train that I arrived into Eastbourne on. OK, this isn’t a very exciting report of a rail journey since nothing much of note happened. But that also means it arrived on time, which was handy (although meant I wouldn’t be claiming any Delay Repay). The journey cost £8.50 with Southern Railways, which seems quite a fair price given the distance travelled. And hello to Eastbourne.

  • LDWA History Group – York Visit

    LDWA History Group – York Visit

    And a little advert below for the LDWA’s history group, which can be joined by any member of the LDWA. It was thought a marvellous idea for me to lead a two-hour history walk for anyone who wanted to come along during the NEC weekend a couple of weeks ago. Rather pleasingly, I can report that there were no disasters. No-one got lost, stomped off, complained (to my knowledge) or left the LDWA. I’m fairly sure that the redoutable Stuart Bain (the NEC’s Environment and Risk Officer) was impressed as well. Win-win!

    The city walls around York, which are some of the most complete in the country. York Minster looks rather beautiful from the walls as well. I must admit to quickly rushing around the walls before the walk started to check that they were still there, although to be fair they’ve lasted quite a few centuries. I also had to check, several times, when they shut, which was fortunately just after we would be leaving them. As can be seen, there was a lot of preparation here…..

    A photo opportunity with the York sign in front of the Minster, and a view from the city walls. The handy thing about leading a two hour history walk for the LDWA is that the distance was much shorter than our usual efforts, so it was likely just under five miles in length.

    As another one of my irrelevant asides, I was one of the people who complained a few years ago at the hideous development that English Heritage were planning at Clifford’s Tower, ploughing straight into the mound with a new visitor centre. If I may say so, the proposals from English Heritage were arrogant, insensitive and showed a complete disregard for heritage, the latter of which really isn’t ideal given their name. In 2018, English Heritage scrapped the visitor centre element and said in a statement:

    “English Heritage also has a new director for the north of England, Andrea Selley, who has been listening to the views of the local community. And while the proposed visitor building would have sat within a relatively modern part of the mound (dating from the 1930s) and did not pose a risk to the archaeology, it was clear that many people love the shape of the mound and disliked the thought of its circumference being broken. Because of these reasons, English Heritage will not now place a visitor building within the mound.”

    Why they got so far with their proposals is another matter, but I digress…. Their new project is much better and respects the site’s integrity.

    Coppergate, which is actually named after coopers, the men (as it was usually men during the medieval period who made barrels, casks and the like.

    And some photos of York at night. I’d stress here that I didn’t get everyone lost for hours, I took these photos after the pub visit and on my way back to the hotel. I look forwards to leading a history walk in whatever town or city the NEC next spend a weekend in. Here’s to the next LDWA adventure!

  • London – Brent (Borough of) – Wembley – Ibis Wembley (Repeat Visit)

    London – Brent (Borough of) – Wembley – Ibis Wembley (Repeat Visit)

    Before writing this, I feel the need to say that the Accor customer service seems to be in a difficult place (or they just dislike me, which is fair enough, although I’d rather they said that as it’d make for a decent blog post on its own), so it’s probably best to book using a third party booking agent.

    I’ve been to this Ibis hotel in Wembley on a few occasions before (1, 2 and 3 before I stopped writing about it) and it has always been reliable. I wasn’t going to write again given the number of previous posts, but I particularly liked this visit.

    The check-in process was a bit convoluted as I was told that all guests need to show ID. I don’t have my passport as it didn’t seem to be necessary to visit Wembley (although I was in Pimlico yesterday, but that’s an irrelevant reference really) and I don’t have a driving licence. The situation didn’t seem ideal as with the exception of the ever quirky Ibis Styles Walthamstow, I’ve never been asked for ID by Accor in the UK. After dropping out of the queue and finding a photo of my passport on my phone I went back to reception, with the staff member being pleased with this, which was fortunate as I didn’t have any other solutions. He then looked at my details on his device and found my booking, before telling me that I hadn’t needed to show ID. I decided not to question what had gone on here. The staff member was friendly, although I had to ask for the welcome drink.

    Just as I like it, my room was on the top floor and I’ve never had a view of Wembley from this direction. I rather liked the hills (well, what I call hills) in the background, although that building in the front does monopolise the view somewhat.

    This is also the largest room that I’ve had in this hotel, all spotlessly clean and well presented. Its location in the corner of the building also made it incredibly quiet, which was rather lovely. I was also able to open the window so that I could hear life outside, albeit 14 floors down. The room also only had wi-fi in around one half of it which was nearest to the door. It transpired that being in the corner of the building was a problem for mobile and wi-fi signal.

    The bar on the ground floor and the beer selection hasn’t changed from my last visit, with the Goose Island being entirely acceptable to me.

    The prices charged here are generally low (which is why I keep staying here), unless there’s some sort of event on at Wembley. There’s a great deal of hotel capacity in the Wembley area which is designed to serve the events and sports market (the hotel overlooks Wembley Stadium), which has been badly affected by the whole pandemic thing. For me, this is a very good hotel which is well managed, clean and organised. I suspect that I’ll meander back at some point.

  • London – Overheard on the Train (an occasional series)

    London – Overheard on the Train (an occasional series)

    As part of my “overheard on the train” occasional series, which is some of the reason that I like travelling.

    There are what I assume to be two grandparents and their two grandchildren on the train and we’ve just gone by Romford greyhound stadium on the Crossrail train (currently branded as TFL Rail).

    Anyway, the grandfather said “there’s the greyhound stadium, do you know what your grandmother did there back in the day?“.

    The boy (aged about 6), in all seriousness, replied “did she run round the track?”.

    The grandfather is highly amused, but the grandmother looks positively livid. I don’t think the kids will be getting the McDonald’s they had been asking for….. For the factual record, she worked in the ticket office.

  • London – Hammersmith and Fulham (Borough of) – Ibis Earls Court

    London – Hammersmith and Fulham (Borough of) – Ibis Earls Court

    I’ve written about this hotel a couple of times before (Earls Court Ibis and Earls Court Ibis) although I’ve stayed here on around eight or nine occasions now I think. I thought I’ll add this visit just because it’s the first time that I’ve been since the on-site pub has opened, it’s never been busy enough before for them to open. I admit that it’s not hugely breaking news, but it’s something new…. This is a hotel where conferences usually take place, so I can imagine that this gets very busy when these are in full flow.

    This is the former bar, which is just now part of the general reception area. There was quite a queue for check-in, typically when I was in a rush and I needed to be on a Zoom call and had just been stuck on the Victoria line for over half an hour. I tried to look slightly annoyed but there was little point as the staff were working through the queue quickly and they were polite with large smiles. The staff member who checked me in was bouncy and welcoming, mentioning that he had the same first name as me which was a reminder he had been at reception the last two times I’d visited. The reception staff here always seem friendly, it’s a positive introduction for guests.

    All of my previous visits have seen me placed higher up the building (as in on a higher floor, not on the roof), with some rather lovely views, but I was down on the third floor this time. I suspect that they’ve done up the rooms in the higher levels of the hotel with a more modern design, as this is the older Ibis room interior. However, it’s still clean and functional. This remains one of the few hotels that keeps Bibles in the room, something that I haven’t seen for some time.

    I haven’t seen an Accor hotel do this for a while, but these have the dual purpose of being decorative and also advertising other locations from the brand around the world. A nice touch I think, JD Wetherspoon used to do this in their pubs as well to advertise new openings from around the country.

    Anyway, this is the hotel’s own little pub which is located on the first floor. The George and Dragon is designed to look like a traditional British pub and I quite like this, as often hotels go for something with a theme which isn’t local to their environment at all. Without generalising, this is at least something a little authentic for American guests and the like. I say authentic, it’s a hotel bar, but it’s all relative.

    There was a sizeable amount of space inside the pub, although it was also quite busy with many customers getting food as well as drink. It all looked a bit expensive, but since my drink was free I didn’t dwell on this matter for long. They looked a little short-staffed and empty plates started to pile up on most of the tables, but they seemed to be doing their best. These remain challenging times for the hospitality industry, so I’m just impressed that the hotel is still functioning.

    I found myself a high table to monitor proceedings from….

    The beer choice was acceptable, albeit a little orientated towards lagers, but there were at least some choices. I can always tolerate a nice Goose Island IPA for my welcome drink and they didn’t seem to have any limits on what I could pick as my free beverage.

    Anyway, another lovely stay with friendly staff, a clean environment and no noises issues either internally or externally. I shall hopefully stay here again, despite Accor annoying me (which I may have mentioned several times….)

  • London – Newham (Borough of) – Travelodge London City Airport

    London – Newham (Borough of) – Travelodge London City Airport

    I used to live down the road from this large Travelodge hotel, so it was rather lovely to be able to use Pontoon Dock DLR station again all week. It was a reminder of just how many steps there are to get to the platform level and I’m sure I used to get up them quicker than I do now. Such is ageing….

    This hotel usually benefits from being nearby to London ExCeL (I have to look that up every time to remember which letters need capitals and it annoys me very slightly every time) and London City Airport. Neither are quite the draw that they were a couple of years ago, meaning that this hotel has become just a little desperate to get customers in. I paid £21 per night, which was lower than usual as Travelodge have a “buy four nights, get one free” deal in London at the moment. That was a bargain as far as I was concerned, just over £100 for five nights.

    For those interested in the history of this area, if we went back 100 years there were terraced houses lined up here rather than a chain hotel. Today, there’s little residential here, primarily as it’s nearly underneath the flight path of London City Airport. That has been evident from the thundering noise of aircraft from the airport all week, although I find it quite soothing. I accept that a lot of people don’t find aircraft noise as soothing, but there we go.

    The room is on a business floor, which seems to solely mean that they’ve taken out the sofa beds from the rooms. It’s quite a spacious room and entirely functional, although the carpet probably needs replacing. Everything worked as it should and the windows open. I like it when the windows open and I might have mentioned that several times in recent weeks. There was a radiator and fan to give me choices, although it has been a little hot in London this week. I say a little, it has been far too bloody hot.

    The hotel isn’t cleaning rooms on a daily basis, instead giving guests these. The one on the left is a bit pointless, as the default is now to do nothing anyway. The one on the right means that coffee is restocked, towels are replaced, the bins are cleaned and the bed is ignored. I put the one one on the right out on three days and they did do as they promised.

    As one of my irrelevant asides, I’ve noticed on Facebook that people seem genuinely furious, livid and shocked that hotels charge more for the same room at different times of the year. I’m amused that Travelodge ruined a family’s hotel plans as they wanted to pay £29 per night for a week in Blackpool. I’m slightly puzzled that people think hotels charge the same amount every night, although perhaps I shouldn’t be shouldn’t be surprised by these things. It did mean I had a little look at the hotel reviews to see what palatial accommodation some people had been expecting.

    George (surname unknown) annoyed this customer:

    “Extremely bad customer service specially from a member of management called george wast very determine on giving his last name but just to be precise he where’s glasses and has curley hair very bad manner and extremely poor customer service skills and should definitely be removed from site as he is giving and providing a bad reputation for travelodge very unhappy and will be reporting with audio and camera proof of such bad customer services from the BBC”

    Unfortunately, I can’t find any footage on the BBC…… Another guest wanted to punish the chain for their incompetence:

    “Terrible hotel! Manager was so rude and unhelpful. Ended up booking another travel lodge it was that bad”

    Hmmm, I’m not sure that Travelodge lost out here. There is another Travelodge handily located about a three minute walk away though….

    I did quite like the brutal nature of this review of the hotel’s SuperRooms though:

    “Spent a little more for a super room and found it was the same as a normal room but had a coffee maker in which made really bad coffee”

    I’m not actually sure they’re far wrong, but as I know from my friend Richard’s experiences, you do get a free Kit Kat. Another customer really battled the elements:

    “Despite the dust hanging from the lamp on our bedside table, we went to sleep.”

    So brave…..

    I hope that Travelodge don’t mind if I say that they’re something of an earthy hotel chain, although perhaps not in the literal sense. They’re down to earth, generally affordable, honest and clean. They don’t pledge anything they’re not, so I continue to be entirely pleased with my stays. Accor and myself have fallen out with each other (although technically I think I’ve fallen out with them, they probably just think I’m an idiot), which is awkward when I’ve got an entire section on this blog about them. I can’t see myself falling out with Travelodge and what better praise could they want than that…..

  • York – Holiday Inn Tadcaster Road

    York – Holiday Inn Tadcaster Road

    Going back a week (I’ve got a bit behind with these posts….), this is my stay at the Holiday Inn on Tadcaster Road for the LDWA NEC weekend. It’s a bit of a walk from York city centre, about forty minutes, but it’s a decent enough route to meander along. It passes by Tyburn, where criminals were executed in centuries gone by, to add a little spice to the walk. I’d add that there are regular buses for those who don’t feel the need to walk absolutely everywhere.

    In about 90% of occasions I think the quality of a hotel is evident in the welcome at reception. Some hotels do this really well and their whole service ethic is just a delight. A few are, to be honest, bloody hopeless and that theme usually continues. Anyway, this hotel had a warm welcome, a friendly team member and there was an air of competence about proceedings. It transpired that this set the theme for the stay.

    The room, which was spotlessly clean, with the exception of an old red wine stain that has clearly wrecked the carpet (not in the photo) at some point in the past. You don’t get that with beer…… There was a photocopied note from the area manager on the desk which said to please bear with them whilst they get supplies and staffing back to normal. I didn’t experience any issues, but I appreciated their honesty that things might not be perfect. It does seem though that they’ve had a number of staff leave and it has proved challenging to replace them, but I’m fairly sure that’s been a problem across the hospitality industry.

    The view from my window, which fortunately opened as I’ve muttered on before about how I don’t like sterile rooms where everything is sealed. It’s not pleasant, it’s annoying. This hotel let their customers have some air.

    There was a Kit Kat in the mini fridge, so I was immediately sold on the hotel. I’m easily won over….

    And hot chocolate, that’s a decadent little treat.

    The reviews for the hotel seem generally positive, although there are a fair few saying that the rooms look old fashioned. I thought that mine was fine and I can’t see any photos of different room designs, but perhaps they’ve shoved some people they don’t like in some old annex. There probably is a bit of renovation to do as they could do with some plugs near to the bed, but I can’t see that anything major needs doing.

    My stay was for two nights and there was little remarkable else to say, which is a great compliment as it meant nothing went wrong. Although the hotel was clearly nearly full, there was no noise either internally or externally. The room was cleaned after the first night, something that some hotels are still trying to avoid doing. All told, I couldn’t find anything to fault the hotel on, it was all really rather lovely and another positive IHG experience.