Going back a week (I’ve got a bit behind with these posts….), this is my stay at the Holiday Inn on Tadcaster Road for the LDWA NEC weekend. It’s a bit of a walk from York city centre, about forty minutes, but it’s a decent enough route to meander along. It passes by Tyburn, where criminals were executed in centuries gone by, to add a little spice to the walk. I’d add that there are regular buses for those who don’t feel the need to walk absolutely everywhere.
In about 90% of occasions I think the quality of a hotel is evident in the welcome at reception. Some hotels do this really well and their whole service ethic is just a delight. A few are, to be honest, bloody hopeless and that theme usually continues. Anyway, this hotel had a warm welcome, a friendly team member and there was an air of competence about proceedings. It transpired that this set the theme for the stay.
The room, which was spotlessly clean, with the exception of an old red wine stain that has clearly wrecked the carpet (not in the photo) at some point in the past. You don’t get that with beer…… There was a photocopied note from the area manager on the desk which said to please bear with them whilst they get supplies and staffing back to normal. I didn’t experience any issues, but I appreciated their honesty that things might not be perfect. It does seem though that they’ve had a number of staff leave and it has proved challenging to replace them, but I’m fairly sure that’s been a problem across the hospitality industry.
The view from my window, which fortunately opened as I’ve muttered on before about how I don’t like sterile rooms where everything is sealed. It’s not pleasant, it’s annoying. This hotel let their customers have some air.
There was a Kit Kat in the mini fridge, so I was immediately sold on the hotel. I’m easily won over….
And hot chocolate, that’s a decadent little treat.
The reviews for the hotel seem generally positive, although there are a fair few saying that the rooms look old fashioned. I thought that mine was fine and I can’t see any photos of different room designs, but perhaps they’ve shoved some people they don’t like in some old annex. There probably is a bit of renovation to do as they could do with some plugs near to the bed, but I can’t see that anything major needs doing.
My stay was for two nights and there was little remarkable else to say, which is a great compliment as it meant nothing went wrong. Although the hotel was clearly nearly full, there was no noise either internally or externally. The room was cleaned after the first night, something that some hotels are still trying to avoid doing. All told, I couldn’t find anything to fault the hotel on, it was all really rather lovely and another positive IHG experience.