Category: Hounslow (Borough of)

  • Gothenburg Trip – Day 1 (British Airways – London Heathrow to Gothenburg)

    Gothenburg Trip – Day 1 (British Airways – London Heathrow to Gothenburg)

    We had spent some time in the lounges and the gate was already boarding when we got there, so it wasn’t clear just how efficient the boarding process was in general. However, for us, it was fast and well managed, with the team members being personable and friendly.

    There are jet bridges to board the aircraft so everyone went by the front door. I like stairs for the simple reason that I can see the registration of the aircraft without looking it up, which in this case was G-DBCG. This is an Airbus A319 that has been in the BA fleet since 2012 and before that it was operated by bmi (owned by Lufthansa but sold to IHG in 2012) from 2006.

    I was in the aisle seat at the rear of the aircraft and I noted the rather rickety nature of the seats. That seat in front was reclined during the flight which is impressive as the seats don’t actually recline. The aircraft was rather hot during boarding, but was I pleased to note that the temperature became somewhat more comfortable after take-off.

    Boarding was a little chaotic. The crew members behind me were saying to each other that the overhead lockers were now full and so they were having to be creative. The passenger sitting next to me had a large bag and was walking up and down the aircraft trying to find a place to put her bag, so I ended up standing in the aisle for five minutes watching the confusion unfold. And the crew didn’t check the lockers as one flew open when taxiing which felt a little sub-optimal. But we were ready to depart pretty much on time.

    However, onto the positives, the crew were very friendly throughout and there was a free biscuit and water on BA which is at least something. I was surprised and delighted to have access to WhatsApp during the flight, this was something of a bonus to me. However, in a separate post, I’ll do a comparison between Wizz Air and British Airways as to who I thought was the better carrier.

    And safely in Gothenburg. There was disembarking from the rear doors and that meant I managed to be the first off the plane into border control. That is exciting, but is always stressful in terms of working out where to go and I had to wait for Richard anyway.

    The border was particularly friendly, a very positive first impression of Sweden. It also meant that I have now visited every EU country, which excited me….

  • Gothenburg Trip – Day 1 (Heathrow Airport T3 – American Airlines First Lounge)

    Gothenburg Trip – Day 1 (Heathrow Airport T3 – American Airlines First Lounge)

    Here’s Richard with his luggage.

    Sorry, wrong image. Anyway, this is the posh bit of the American Airlines lounge and again I’ve only visited the standard bit before so many thanks for Richard guesting me in.

    The staff member checking us in wanted to see my passport to check that Richard wasn’t guesting in some member of the lower classes, before joking that she needed to decide which lounge to send us. However, after seeing all of Richard’s bags, she thought she’d better send us to the premium bit and here’s the menu board outside.

    Apologies about the complete lack of useful photos in this post, I was too excited about the trip ahead. The beer selection was woeful, American Airlines hadn’t managed to get any American beer in, which would have least shown some willing.

    We didn’t go for the table service as we’d just had a three course meal, but I had a healthy salad with a generous amount of bacon bits from the self-service area. This tasted perfectly acceptable for a salad, with the Peroni 0% tasting thin and dull as ever.

    I should have really explored the lounge a little more to write a fuller report, but time was starting to get short and I was getting distracted. There could have been more power points available, but we found some by a seating area, but a wider provision would have been useful.

    There were some pre-packaged sandwiches in the fridge which I assume they didn’t mind if passengers took, but I decided against it. I did take some crisps for the evening though as I saw numerous others doing that.

    I felt that this was the weakest of the four lounges with the whole arrangement being a little lacking in atmosphere, power points, food and drink. The ceiling was also leaking and it didn’t have the calmness of British Airways, the informality of Qantas or the luxury of Cathay Pacific. However, the staff were helpful and the surroundings were generally clean and organised.

    Richard was very kind to guest me into the lounges, it’s been some time since I’ve been to Heathrow Terminal 3 (now I use Wizz Air to go just about everywhere) but it was all an interesting experience.

  • Gothenburg Trip – Day 1 (Heathrow Airport T3 – Cathay Pacific First Lounge)

    Gothenburg Trip – Day 1 (Heathrow Airport T3 – Cathay Pacific First Lounge)

    The next lounge for our little visit to Heathrow T3 was to Cathay Pacific, which I’ve visited numerous times before but not to the posh bit. This is the seating area of the First area of the lounge, with the table service restaurant off to the back left. We went over, but there was a fifteen minute wait, so I sat excitedly whilst Richard sat on the phone doing business things.

    There was a friendly welcome at the reception desk, it felt authentic and personable so my first impressions were very positive.

    The dining room area which all felt clean and comfortable.

    The self-service drinks area.

    The beer selection was the best of all of the lounges we visited in the day.

    The full drinks list in the table service area.

    The food menu with some tempting options. With the food and drink, I appreciated the effort to offer some Asian choices as well as some European choices.

    Richard with his salmon starter.

    My burrata starter, which was delicious although I felt that the burrata could have been just a little creamier and I’m not sure why a second one was provided. It was nicely presented though.

    The dim sum selection which is available in the main lounge, but I thought I’d have this for my main course as I don’t ever get to come here any more. This was as tasty as ever, one is shrimp, one is vegetable and the other is pork.

    I ordered a pork bun as well as I got muddled up when they asked if I wanted anything else.

    The cheese board selection for dessert and this was perfectly pleasant, but only the blue cheese had much in terms of the depth of flavour.

    It’s unlikely that I’ll come to this part of the lounge, namely the posh bit, again so thanks to Richard for guesting me in. I’ve always liked this lounge in general and it was a very positive experience to visit it again. The posh lounge area was quite compact and we had a bit of a wait to be seated, but it all felt professional and I hope I can get in the main part of the lounge again at some point in the next few years…..

    And with that, we thought we’d pop to the American Airlines lounge.

  • Gothenburg Trip – Day 1 (Heathrow Airport T3 – British Airways First Lounge)

    Gothenburg Trip – Day 1 (Heathrow Airport T3 – British Airways First Lounge)

    Thanks to the decadence of Richard and his kind guesting offer, this was the first time in years that I’ve been able to visit the First Lounge of British Airways at Terminal 3. There was a friendly welcome from the BA staff who seemed upbeat and personable.

    This is the informal section of the lounge with Richard modelling the Christmas look.

    There’s a relatively wide spirits selection and three beers, including one non alcohol option.

    BA still has the order by phone option, although there is a self-service area as well. This was the really quite delightful toasted tomatoes and avocado with some chilli on top. Very decent indeed, served alongside the Brewdog Speedbird OG Transatlantic IPA, a hoppy and fruity little number.

    The breakfast on the self-service counter and this was cleared away at around 11:20.

    The cheese selection.

    The lunchtime hot food selection was brought out at 11:30.

    And the cold selection.

    I solely tested it for the purposes of this blog, but the beef & onion pie with beef dripping gravy was very agreeable.

    And the rest of the options.

    I accidentally ordered the pastrami and it was pleasant although it felt a bit like a cheaper supermarket option. But, I don’t want to be critical, it’s an airport lounge and not a Michelin starred restaurant or Greggs.

    This is the dining and work area of the lounge, which was my favourite area of the whole arrangement. This was a little cooler than the rest of the lounge, which was more preferable for my requirements.

    For those arriving at breakfast the options are more limited, but the lunchtime selection was much more decadent. There was an effort made with the alcoholic drinks, less so with the non-alcoholic drinks. I like the Brewdog tie-up and have done for some years, although I suspect now they’re owned by a US company that this might slowly come to an end. The lounge was all spacious and clean, with the team members all seeming friendly.

    But with that, we were off to the Cathay Pacific lounge for lunch.

  • Gothenburg Trip – Day 1 (Heathrow Airport T3 – Qantas Lounge)

    Gothenburg Trip – Day 1 (Heathrow Airport T3 – Qantas Lounge)

    Excuse the poor photo, but it’ll have to do. I’ve written about this lounge before, so I won’t witter on endlessly…. Or no more than normal anyway.

    We arrived at 09:10 and the ground floor restaurant area wasn’t open until 09:30, so I had a starter in the buffet area upstairs. It was busy, but not uncomfortably so. There were some pastries and yoghurts laid out, with a small hot selection of bacon and sausages.

    The brunch menu in the downstairs table service area.

    And the salt and pepper squid, my favourite thing on the Qantas menu. This was certainly acceptable, although it didn’t reach the usual melt in the mouth standard they’ve offered before. But, it was nicely presented, other than for the rickety old marked plate.

    Richard ordered his Eggs Benedict and received his Egg Benedict. He ordered another one though, so he didn’t miss out.

    The Qantas lounge doesn’t have a split between gold and silver (or their Oneworld equivalent) members, it’s all one offering. I’ve always liked the set-up at Qantas, an informal table service restaurant downstairs alongside the self-service set-up upstairs. The team members were friendly and agreeable, it was a lovely start to the day.

    And, Richard, who has been reading these blog posts, I feel deserves some praise. So, thanks very much for guesting me into the Qantas lounge, I might not be back here for a while….

  • Gothenburg Trip – Day 1 (Bus to Heathrow Airport and Checking In)

    Gothenburg Trip – Day 1 (Bus to Heathrow Airport and Checking In)

    Rare evidence that Richard can use public transport. Although my usual complaint is that it’s not possible to walk into Heathrow Airport, because the authorities have removed that facility. The travel zone used to be free, but they’ve got rid of that too.

    The driver was particularly friendly and upbeat, all very positive.

    The bus was at the stop when we arrived and that meant we were at the airport just five minutes after setting off.

    We then went to the check-in desk even though we had nothing to check in, but Richard likes being thanked for being gold. I didn’t say anything, well, not much. I will admit, his being able to guest me through fast-track security was handy.

    And that’s really why we’re doing this, it’s Richard’s last month of being gold and that means we can lounge hop around Heathrow Terminal 3. This is a very good idea of his and it’ll make for a relaxed day of food, drink and blogging…. I used to do the lounge hopping when I had status with BA and when I worked for them, but I’m a Wizz Air person now and this golden age of decadence is behind me. But not for today….

  • 2022 US Trip – Day 32 (British Airways Flight from Dublin to Heathrow T5)

    2022 US Trip – Day 32 (British Airways Flight from Dublin to Heathrow T5)

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    This was the last day of my little trip home and I had chance to pop into the airport lounge at Dublin. This is a different one to where I was before going to the United States, I was off in Terminal 2 at the Aer Lingus lounge then. I’ve written about this Dublin lounge before, so won’t repeat that. I was fortunate to get a seat though, it was at near capacity when I got there and didn’t really let up. It’s an odd shaped lounge and they really need a bigger facility, but it was an entirely satisfactory place to spend three hours.

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    It had just turned midday, so having a farewell to Ireland Guinness seemed sensible.

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    Mine was the 15:20 flight and one of the gate staff made an incorrect announcement of the gate number which caused some people to get up and move. I hovered between the two gates thinking that this was far from ideal. I didn’t intend to miss a flight at this stage of the trip.

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    I had worked out that the flight could be three hours late and I would still be able to get my train home to Norwich. Above that I’d miss it, but I’d either get EU261 compensation or at least a duty of care if it was weather related. I think it transpired that the flight was about eight minutes late so I hadn’t needed to pre-worry.

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    Ready to battle the rain for one final time in Ireland.

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    No airbridge in Dublin. This was the tenth and final flight of this trip, along with the twelve or so rail trips I took in the United States. It’s aircraft Airbus A320 G-TTNS and for my own interest only, I hadn’t been on this aircraft before but that’s not surprising as they only took delivery of it on 1 October 2022 and this flight was on 19 October 2022. It’s one of the newest aircraft that I’ve been on I think.

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    It’s a short flight and it was entirely unremarkable, with the crew being the usual friendly and helpful sort. I was given water and crisps, but I saved them until I was sitting at London Liverpool Street waiting for my train.

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    Boarding the underground to cross London on the Piccadilly Line, which is always much less exciting when coming back from a trip rather than getting there.

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    I was able to get a seat.

  • 2022 US Trip – Day 30 (British Airways Flight from Newark to Heathrow T5)

    2022 US Trip – Day 30 (British Airways Flight from Newark to Heathrow T5)

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    After an entertaining couple of hours in the British Airways Galleries lounge in Newark, I then walked the short distance to the gate, an earlier flight than I had been anticipating. I was very impressed with how BA handled this, they made it easy not just to change flights but also to ensure that my seat reservations were carried over.

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    I don’t like the seats on this Boeing 777-300 aircraft, they’re too narrow for me. However, I was in an exit row on the aisle, which is my favourite, meaning that I did have plenty of space. The three seats were all taken, but I was fortunate that the person sitting next to me didn’t veer into my space once.

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    The crew members on this flight were exceptional, making an effort to build rapport with customers where they felt appropriate and being ever present. I’m rarely disappointed with the friendliness and engagement of BA crew, with the pilot making chirpy and positive announcements.

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    It’s fair to say that I had enough leg room.

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    The first drinks round took place around one hour after take-off and the crew member seemed pleased that I asked for Brewdog Jet Stream by name, so she gave me both cans on her trolley.

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    The crew member didn’t let me down with the Brewdog beer, she remembered me from before and pro-actively asked “would you like another Brewdog beer?”, which of course I did. So she went off on a mission and came back with another four cans, two raided from a different cabin, the other two from the trolley on the other side of the aisle. Apologies if anyone else wanted Brewdog Jet Stream, but the crew member was wonderfully hoarding them up for me. Incidentally, that’s the film Belfast on the IFE, a story about the violence in Northern Ireland during The Troubles.

    Onto the food, these meals are catered in the United States and it all entirely met my expectations. I can’t quite remember what sort of chicken dish this was (and I probably wasn’t entirely sure at the time), but it tasted better than it perhaps looks. It comes with a couscous starter, a chocolate dessert and then some cheese and crackers. For an economy flight, which cost me just £220 or so return, I felt I had received excellent value for money with this whole arrangement.

    I then thought I’d have a nap after enjoying the heap of Brewdog Jet Stream cans that they had given me.

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    I admit this wasn’t to my taste, the breakfast option was a cheese bagel or a cheese bagel with turkey. Very innovative. I don’t like the smell of certain melted cheeses and unfortunately this went into the bin, as seemingly did many of those given to other passengers. I rarely eat the breakfast options on aircraft as they’re not often appealing to me, but BA seem to want to provide some sort of hot option. It’s a shame they didn’t have a cold option of just a cereal bar or something, it’d likely be cheaper for them and lead to less waste.

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    I had a two hour connection before my flight to Dublin, but there was a long delay disembarking and then it was a bus to the gate which all took up time. I was moderately disappointed that this was all eating into, well, my eating time in the BA lounge, and I was partly wondering whether I might be able to miss my flight to Dublin and get a later one since I was in no hurry.

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    Still my favourite airline, although American Airlines aren’t far behind. Who needs Emirates and Qatar?

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    And off we go to Heathrow T5, where I’ll pick up my flight to Dublin in my next post.

  • 2022 US Trip – Day 2 (Terminal 2 to 3 at Heathrow Airport and a Quick Couple of Lounge Visits)

    2022 US Trip – Day 2 (Terminal 2 to 3 at Heathrow Airport and a Quick Couple of Lounge Visits)

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    I don’t often do much transiting at Heathrow, but today I was going from Terminal 2 where my Aer Lingus flight landed to Terminal 3 where my American Airlines flight was departing. I had four hours or so deliberately in the schedule when planning this (so that I could enjoy the lounges), and despite the potential delays from the Queen’s funeral, that schedule worked out.

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    Here’s the transfer bus stop within T2 with a sign saying that there are regular buses every ten minutes. Anyway, 24 minutes later the bus arrived. Another couple were getting edgy as their flight was quite close in terms of time, whereas I was losing lounge time. Obviously mine was the most important situation that needed resolving, but I didn’t say anything.

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    Wooo, here comes the bus. The process was all quick from there, with another security check required because that’s what UK airports do, but there was a minimal delay with that and I was through and into the lounges within fifteen minutes of that bus setting off.

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    I do take decadent photos to surprise and delight readers…. This is one of the bathroom units at Cathay Pacific, which also has shower facilities. Note all the complimentary stuff in the little boxes, but I decided to just take the toothpaste as I’ve decided to keep my bag as light as possible during this trip. Fully refreshed, it was time for food.

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    I’ve written about the T3 lounges many times before on this blog, so a search will help any readers wanting to read my previous missives. In short, Oneworld status passengers can use the BA, American Airlines, Cathay Pacific and Qantas lounges regardless of which Oneworld airline they are travelling with, although the American Airlines one is currently closed. This is the menu from the Cathay Pacific lounge, where food is cooked to order, although there’s a self-service British section as well.

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    I went for the BBQ fried pork rice although with my regular order of the Mix Dimsum basket. As ever, it was delicious, as was the Guinness which is the first time I’ve seen that in this lounge.

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    I then rushed off (there’s no time to waste on days such as this) to the Qantas lounge as I’m just a little obsessed with their salt and pepper squid, but here’s the rest of the menu options. I’m not travelling next year so will lose my silver Oneworld status, but I’ll likely be getting it back soon enough in 2024 as I can’t miss out on the delights of menus like this. Yes, there’s more to life than this, but this is a bloody useful contribution to it.

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    Beautiful, melt in the mouth stuff…..

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    I remained in the Qantas lounge until it was time for my flight and I was slightly surprised to see that the majority of everyone there was watching the build-up to the Queen’s funeral on the lounge’s TVs. By nature of the lounge, most of the people there seemed to be Australian and some people had built themselves almost like little nests packed with food and drink where they could watch proceedings from. It was a reminder to me of the level of interest that people around the world have in the life and work of Queen Elizabeth II.

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    It was a lovely few hours, but I had a plane to New York to catch…..

  • 2022 US Trip – Day 1 (BA Flight from Heathrow to Dublin)

    2022 US Trip – Day 1 (BA Flight from Heathrow to Dublin)

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    The sun shines through the terminal windows at T5 lighting up the delights of Gate A9, which was fortunately not the bus gate (which is A10). The boarding process was all orderly and no-one stood in front of the queueing area, which made things much easier for the staff. Although the flight is to Dublin, this is effectively a domestic flight for purposes of border security, the staff don’t need to check passports at the gate, it’s just a photo image they take and that’s an automated process.

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    I boarded early, but the flight transpired to be relatively busy. It’s aircraft G-EUOF, an Airbus A319 which British Airways have had since October 2001. They really get their money’s worth from these aircraft, it’s doing six flights today, from Geneva to Heathrow, from Heathrow to Dublin, from Dublin to Heathrow, from Heathrow to Madrid, from Madrid to Heathrow and from Heathrow to Amsterdam.

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    My exit row seat, with the middle seat not being filled on the flight. I fell asleep soon after boarding, fortunately waking just as they handed out the water and cereal bar (which are still in my bag) before having another little sleep. Very restful. This is the big advantage in British Airways over Ryanair or WizzAir, who bang and clank down the aisle trying to sell things. It’s not the fault of the hard-working crew at these airlines, just the model in which they have to work. It was the usual professionally operated flight, the pilots were reassuring and gave useful announcements, whilst the crew were endlessly polite and efficient.

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    Safely in Dublin, arriving around five minutes early.

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    There are only six Play aircraft, the relatively new budget airline which operates from Iceland.

    The border control process at Dublin is easy for UK passport holders. They do no checks on the passport on their computers, they just check that it’s a UK passport and that the image looks like the passenger in front of them. I think I was at the desk for around three seconds, it was almost as good as being in Schengen, not that that’s looking likely for the UK in the next few decades.