Category: Airlines

  • Belgrade Trip – Wizz Air (Belgrade to Luton Airport)

    Belgrade Trip – Wizz Air (Belgrade to Luton Airport)

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    The delights of check-in started with having to queue up to get a printed boarded pass, as this is one of the airports where I couldn’t check-in using the app. There was a 25 minute queue here, but it was worth it when the staff member at the desk noticed a queue dodger and sent them back to the end of the line. As a British citizen, I obviously rely on people in power to enforce the queueing system as it’s simultaneously important not to see society collapse into a heap, whilst also not being brave enough to mention anything to the individual directly who might be responsible for civilisation falling by not respecting the queue.

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    The flight was on time, always a delight. The airport is in two bits, the rickety old bit and the more shinier bit which they’ve constructed. They call it Terminal 2, but it’s all joined together, but the budget airlines go from the more rickety bit of Terminal 1.

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    And another queue to board. But, a golden opportunity to stare at my phone, something I always try and take advantage of. I’m not one for monitoring my screen time, other than to sometimes ponder that it isn’t enough. However, I digress.

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    If you boarded from the front half of the aircraft you could use the air bridge. If you were in the back half of the aircraft you were despatched outside to walk up the rear steps. I was randomly given a decent seat once again, this time an aisle seat near the front. I don’t pay for seat reservations, but if I did, then I’d go for an aisle arrangement. I boarded the aircraft and some old woman was in my seat in what appeared like a bid to sit next to her friend. I suspect they were about to ask me to swap seats, but since they didn’t speak English and I didn’t speak Serbian, I was sitting where my boarding pass told me to. Without sounding middle aged and grumpy, of which I’m only one as frankly I still identify as a millennial, if it’s important enough to sit next to someone then just pay the bloody seat reservation fee. The woman spent the entire journey with her head in her hands propped on the tray table. The guy by the window seat looked as confused as me as to how that appeared to be comfortable. However, each to their own. The fare was again around £10, ridiculous value for money and I had no complaints about any part of the service. Wizz Air don’t have a great reputation in some quarters, but as yet I’ve not experienced any problems. Although, give it time….

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    This was after landing at Luton Airport, it’s a bit blurry unfortunately but it’s important to show willing….. The aircraft was an Airbus A321, registration code G-WUKV, which had already been to Istanbul and back earlier on during the day. They certainly work these aircraft hard, but it’s not yet a year old as it was delivered to Wizz Air on 29 September 2023.

    With that, I just had the expedition to get home and that didn’t allow much time for sleeping.

  • Belgrade Trip – Wizz Air (Luton Airport to Belgrade)

    Belgrade Trip – Wizz Air (Luton Airport to Belgrade)

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    Finally, my ‘riveting’ series of posts about this trip starts to have some relevance to Belgrade….. I’ve never been to Serbia before, so this was a new experience for me. The boarding arrangement was smooth and well managed, I had a wait of only around five minutes in the boarding queue before going down the stairs to board the aircraft, I was suitably impressed. I am aware of the negativity that Wizz Air receives, but so far (and this might change at any time, I fully accept that) I’ve not had any problems with them.

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    There’s the aircraft, looking ready for action.

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    And boarding. I prefer not to board with an air bridge as it lets me get a photo of the aircraft and work out the registration number and not have to look it up later. Those with disabilities might have a different point of view on this though.

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    The aircraft is G-WUKO, which I don’t think I’ve been on, but I don’t always record them which limits how useful these sort of comments are. And I’m not sure if anyone is really too focused on whether I’ve been on a particular aircraft before if I’m being entirely honest to myself. The Wizz Air fleet is one of the newest and this aircraft is an Airbus A321 which was delivered to the airline in May 2021.

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    I didn’t pay for a seat reservation, so I went for a random one and was fortunate enough to get a window seat. There was no-one sitting next to me, so it was quite an agreeable flight. To put this into perspective as well, the flight cost me £10.49, so it would be hard to be too disappointed here. We arrived into Belgrade on time, the aircraft was clean and the cabin crew were professional and friendly. The aircraft was only around 75% full, so despite the low prices, this wasn’t the most popular of services. This is the sort of flight that I think the unlimited flights pass that Wizz Air are selling will be trying to fill up a bit.

    Around 15% of customers bought something from the refreshments trolley, a couple seemed tempted by the perfumes that were being sold, it all made a bit of money for the airline. Unfortunately for Wizz Air, I didn’t much help their bottom line with this flight. I had a look at the air passenger duty that Wizz Air have to pay, and for the economy seat to Serbia, they have to pay £13 to the Government. Anyway, I was very pleased again with the airline, everything went smoothly and I received what I considered to be excellent value for money.

  • Wizz Air – All You Can Fly Subscription

    Wizz Air – All You Can Fly Subscription

    This is certainly a brave and innovative model launched by Wizz Air today, it would be tempting if I was able to take a few more flights at the moment. For just under £450 a year, customers can get any flight for just £9 per sector. It sounds a rather good deal, some tickets routinely go for £150 or more, so it’s potentially a marvellous arrangement. However, there are quite a few caveats built into the model, not least hidden away that Wizz Air are reserving the right to restrict the number of tickets available to those who have the pass. This sounds like something more akin to the British Airways limits with Avios, just having a limited number of seats per flight that can be booked that way. Customers with the pass would need to be very flexible given the limitations offered.

    If it transpires that the only limitation is a need to book less than three days out, then it looks like a tempting offer for digital nomads, travel junkies and anyone who commutes regularly. I rather suspect though that there might be some issues ahead here, but if there aren’t, I might well be getting a pass next year….. I know Wizz Air don’t have the best reputation at the moment, but I’ve never experienced any issues with all of the flights that I’ve taken with them.

    Although, and in a more environmental friendly sense, it’s a shame that there isn’t a version that allows travel by train for just £9 per sector.

  • Bucharest Trip – Day 1 : British Airways Flight to Bucharest

    Bucharest Trip – Day 1 : British Airways Flight to Bucharest

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    I mentioned in a previous post for my two loyal blog readers that I was on razor thin timing for my flight, having left the hotel just 2 hours 30 minutes before take-off. I considered the reality that it might take over an hour to walk to the bus stop, get on the bus and then arrive into Heathrow Central bus station. In reality, it was 11 minutes. But, that meant one thing, I was safely at Heathrow Terminal 3 ready for my British Airways flight to Bucharest. For all of its faults, I’m still keen to use British Airways and I opted for them to get me to Bucharest. Steve had used BA the previous evening, whilst Bev, Susanna and Thim had decided that Ryanair was for them. Bev would use a cattle truck to get there if she could, but I’m surprised that Susanna and Thim weren’t a little more decadent. But, naturally, I didn’t say anything about the matter.

    Back to the flight though. The boarding gate process was handled well, there was no wait and there was a seat whilst they called the groups forwards. All very organised and calm, this felt well managed. It’s always pleasant when the boarding process feels calm, sometimes it all feels a little chaotic and stressful.

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    Here we are on board. I say we, but I primarily mean me and the other passengers. It was an Airbus A320 aircraft, registration G-EUUF (although I need to check this, as two sites have different aircraft registration codes for this flight which I haven’t seen before). Assuming it was G-EUUF, BA have had this plane since new when they purchased it in 2002 and I don’t think it’s one that I’ve been on before (but my records are quite patchy, I didn’t know I was going to become interested in recording this for some time). Once again, I should really get out more…

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    One of the vestiges of my status with British Airways is that I can still book these for free, so I got an emergency exit row seat. I’ll be back to silver status early next year (the lowest status I can get which gives me lounge access), required given that I do like visiting the airport lounges as I get excited by free cans of Fanta. Also for my comfort, there was no-one on else this row which was quite handy. Especially given that Thim was reporting he had a somewhat less comfortable experience on the Ryanair flight he was on. The seating area was clean and everything worked as it should,

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    Satisfactory leg room and the cabin crew were pro-active and friendly. There were also working power points on the service which proved handy. The pilots were the usual middle to upper class sounding British Airways flight crew, sounding reassuring and competent. Not that other pilots aren’t competent, it’s just that the announcements made by British Airways crew seem to be so quintessentially British that it fits their brand well.

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    There were no delays on departing and the passengers all seemed sensible and efficient which meant no issues with people trying to shove large bags in awkwardly to the overhead lockers.

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    The free snack and water, which I still think is a positive touch rather than the previous effort they had which involved giving passengers absolutely nothing.

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    And safely into Bucharest, twenty minutes earlier than expected. There was little to report from the flight, which is a positive thing as too much drama on board is often sub-optimal. I had mentioned to Bev that I didn’t want her, Susanna and Thim waiting for me as they got in 90 minutes earlier, but that was good since they didn’t bother anyway. Once again, I didn’t comment negatively on that situation. On the matter of the weather, it looked just a little bleak, but the temperature was fine for my needs and the rain wasn’t too bad.

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    I won’t go on about the European Union as my thoughts on this are well known to my two loyal blog readers (and for anyone else, #iameuropean) and EU citizens were able to breeze through passport control. Those from the UK had a much longer wait which was sub-optimal. Anyway, I was again impressed with British Airways, everything worked as it should, everything was clean, the crew were friendly and the service was efficient. The flight cost £42 each way, which I think is very reasonable, especially as I used Avios from previous flights to reduce that to £24 each way. All rather lovely.

  • British Airways and Avios Change

    British Airways and Avios Change

    As another one of my random posts, I can’t say that I’m entirely thrilled at the below statement from British Airways today and it doesn’t seem to have gone down entirely well on Flyertalk either. My flights with BA are generally cheap ones (obviously) which means that my Avios collection opportunities will be going down. I just have to hope that they don’t do a similar revenue based policy with tier points, as devaluing those would be entirely sub-optimal….. To be fair though, they probably want to reward their higher spending customers rather than my rather frugal flight purchasing arrangements.

    PRESS RELEASE

    • The way British Airways Executive Club Members collect Avios is transforming from 18 October 2023, offering Members a transparent, consistent and simplified way to collect Avios
    • Under the new collection model, Members can earn up to nine Avios per £1 spent, depending on their Tier status
    • From the same date, additional enhancements will allow Members to collect Avios on ancillary purchases, such as upgrades and pre-paid seat selection

     British Airways has announced that the way customers collect Avios will be updated from 18 October 2023, including the ability to collect Avios on ancillary purchases for the first time.

    It means that customers will soon be able to collect Avios when purchasing additional items such as upgrades, pre-paid seat selection and excess baggage, either in advance or at the airport. The amount of Avios collected per flight will be based on the amount paid rather than distance travelled, in a more consistent and clearer approach.

    Members booking flights from 18 October 2023 will collect the following Avios depending on their Tier status:

    • Blue members will receive 6 Avios per qualifying £1 spent
    • Bronze members will receive 7 Avios per qualifying £1 spent
    • Silver members will receive 8 Avios per qualifying £1 spent
    • Gold members will receive 9 Avios per qualifying £1 spent

    This new model will also apply to flights marketed by Iberia.

    Ian Romanis, British Airways’ Director of Retail and Customer Relationship Management, said: “We continue to listen to our customers’ feedback and ideas to evolve our Executive Club. This is a simpler and more transparent system offering more opportunities to collect Avios than ever before and rewarding loyalty based on customers’ cash spend. It’s a tried and tested model already used by a number of global airlines, including our sister airline Iberia.”

    The update to the new collection model is the latest change to the Executive Club this year to keep improving the loyalty programme for Members. Most recently, the airline revealed a series of Avios-Only flights, with 100% of seats made exclusively available to Members as Reward Seats. The first Avios-Only flight to Sharm El Sheikh sold out within 24 hours.”

  • British Airways : Third Brewdog Beer Launched – Speedbird OG

    British Airways : Third Brewdog Beer Launched – Speedbird OG

    As another of my random posts, I was pleased to see a press release from British Airways stating that third Brewdog partnership beer with them is being launched. This one is called Speedbird OG and follows on from the first Speedbird and then Jet Stream. How marvellous.

    Anyway, here’s the text:

    “Fasten your seatbelts. Return your seats to their upright position. Avoid the temptation to turn your phone off Airplane mode “just to see what would happen”. Speedbird OG is ready to land.

    The Transatlantic IPA first brewed at 40,000 feet to celebrate the British Airways centenary in 2019 is back in the air once again. Designed by the winner of our Air Graphic Control can design competition, we’re delighted to unveil Ross Brock’s can art that our independent panel of creative experts thought was the perfect blend of blue sky thinking and British Airways colour palette compliance. Ross will win a year’s supply of Speedbird OG, along with a VIP trip to our Ellon brewery and a pair of British Airways Euro Traveller flights of their choice. Cheers for your help, Ross. Been a pleasure flying with you.

    Pick up your Speedbird OG cans exclusively on board British Airways flights or fly onto the internet, pick some up on our online shop and store them safely in the overhead lockers (or the fridge, whichever you prefer).”

  • Gdansk Group Trip – Day 1 (The Ryanair Flight to Gdansk)

    Gdansk Group Trip – Day 1 (The Ryanair Flight to Gdansk)

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    All this telling me to relax is very stressful. I just want to know when and where the aircraft is going from, I like being in a state of heightened tension before a flight and certainly not relaxing. Things have moved about since I was last at Stansted a few years ago and my favourite seating area has gone, but I found a quiet seating area a level below the main terminal which was rather peaceful and delightful. Or as much as these things can be anyway.

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    Safely at gate 49 and I have to comment positively that Ryanair are incredibly efficient when things go right. The signage is clear, it’s obvious where to stand, the process is managed well and they do this better than British Airways which often is either organised chaos or not organised at all.

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    The big long queue to board, but the wait was for only five minutes or so.

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    At least with no airbridge I can take a photo of the aircraft. The aircraft is SP-RNA which was brought into use in 2008 and has a few weeks ago been transferred to Buzz, which are a division of Ryanair. What I find fascinating is that this aircraft will be used for seven flights today, from Stansted to Gdansk to Prague to Gdansk to Oslo to Gdansk to Dublin and back to Gdansk. They get their money’s worth out of these Boeing 737s.

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    The flight was nearly full and I cannot fault Ryanair for the service today. The cabin crew were pro-active and polite, the pilots made clear announcements, the aircraft was clean and everything was organised and on time. This flight cost £25 and I have to note that I’ve been surprised and delighted by Ryanair. I was asleep for most of the flight, but I received exactly what I paid for which was simply a glorified bus journey and they don’t pretend that it’s anything more than that. I’ve never actually had any problems with Ryanair after over a decade travelling with them, but when things go wrong they do have a poor reputation of fixing the issues.

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    Safely at Gdansk Airport where three shuttle buses swept passengers away to the main terminal.

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    Where we had to wait of course because we’re not in Schengen and the border guard, who was very amenable, spent some time adding up the number of days that I’ve been in the European Union. But it’s good to be back in Poland and the weather is warm and frankly too hot. But I don’t complain.

  • British Airways – Using Avios for BA Holidays

    British Airways – Using Avios for BA Holidays

    I was interested in this announcement from British Airways that passengers can use Avios to book BA Holidays, which is something new. As there are currently double tier points on BA Holidays until the end of the year, and rumoured for even longer, I’m tempted to complete some flights between November and December 2023 in what would be the start of my Tier Point year. I’ve lost my silver status which was handy for lounges, so I might well save some Avois during the year to help in getting that back in 2024.

    Anyway, the copy of the press release is below:


    • From today, British Airways Executive Club members can pay with loyalty currency, Avios, when booking a holiday package with British Airways Holidays
    • Avios can also be used as an alternative to a cash deposit to secure a holiday booking
    • Executive Club Members travelling before 31 December 2023 will continue to earn double Tier Points on packages of five nights or more
    • Members can collect Avios on everyday purchases, including more than 1,500 retailers on the British Airways Avios eStore

    British Airways Executive Club Members now have more choice than ever when it comes to using their Avios, with the new option to redeem them towards the cost of a British Airways Holidays booking.

    Customers choosing a flight and hotel and/or car package with British Airways Holidays, can now use Avios towards the total price of a holiday when making their booking. After selecting their preferred package, customers will be able to pick one of up to nine different Avios payment options at check out, allowing them to choose the amount of cash and Avios they wish to spend, with the cash amount starting from as little as £1, subject to holding a qualifying Avios balance. Examples include:

    • Return flights and two nights’ accommodation in Barcelona from £1 + 67,650 Avios for two people sharing (50p + 33,825 per person)**
    • Return flights and three nights’ accommodation in New York from £1 + 246,275 Avios for two people sharing (50p + 123,188 Avios per person)**

    Alternatively, customers can secure their holiday with a deposit just using Avios, paying any remaining balance with cash in as many or few instalments as they like, provided the balance is paid off in full four or five* weeks before travel for short haul trips or seven weeks for long-haul.

    British Airways Executive Club Members will also continue to earn Double Tier points with British Airways Holidays. To qualify they need to book flights and hotel, or flights and car hire, for five nights or more and travel before 31 December 2023. This includes solo travellers and any holidays already booked.

    There are a number of ways for customers to collect Avios to spend on holidays, including spending on the British Airways American Express Credit Card, travelling with Uber, converting Nectar points and shopping on the British Airways Avios eStore. With more than 1,500 outlets to select from, savvy shoppers can earn Avios from any purchase that they make when visiting www.shopping.ba.com.

    Claire Bentley, Managing Director of British Airways Holidays, said: “Now more than ever we want to give as many options as possible when it comes to booking that much needed holiday, so we are really excited to offer our Executive Club Members the ability to spend Avios on a package with British Airways Holidays.

    “When people book with us, they can do so knowing that we take their holiday seriously. As well as a wide range of holidays to suit all travellers and budgets, we have a dedicated helpline available to customers at any point during their holiday, so they can switch off and relax knowing that they are in safe hands.”

    In addition to packages with British Airways Holidays, British Airways Executive Club Members can use Avios to pay, or part pay for flights, as well as seat selection, upgrades and on board food and drink.

    Elsewhere, after much feedback from customers, British Airways recently rolled out its Reward Flight Saver to 100 per cent of its network. This proposition allows customers to purchase a Reward Seat at a low flat fee, plus a fixed Avios amount. Members can travel to and from Europe from as little as £1 plus 18,500 Avios, or to a long-haul destination, such as New York, from £100 plus 50,000 Avios.

  • 2022 US Trip – Day 32 (British Airways Flight from Dublin to Heathrow T5)

    2022 US Trip – Day 32 (British Airways Flight from Dublin to Heathrow T5)

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    This was the last day of my little trip home and I had chance to pop into the airport lounge at Dublin. This is a different one to where I was before going to the United States, I was off in Terminal 2 at the Aer Lingus lounge then. I’ve written about this Dublin lounge before, so won’t repeat that. I was fortunate to get a seat though, it was at near capacity when I got there and didn’t really let up. It’s an odd shaped lounge and they really need a bigger facility, but it was an entirely satisfactory place to spend three hours.

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    It had just turned midday, so having a farewell to Ireland Guinness seemed sensible.

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    Mine was the 15:20 flight and one of the gate staff made an incorrect announcement of the gate number which caused some people to get up and move. I hovered between the two gates thinking that this was far from ideal. I didn’t intend to miss a flight at this stage of the trip.

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    I had worked out that the flight could be three hours late and I would still be able to get my train home to Norwich. Above that I’d miss it, but I’d either get EU261 compensation or at least a duty of care if it was weather related. I think it transpired that the flight was about eight minutes late so I hadn’t needed to pre-worry.

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    Ready to battle the rain for one final time in Ireland.

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    No airbridge in Dublin. This was the tenth and final flight of this trip, along with the twelve or so rail trips I took in the United States. It’s aircraft Airbus A320 G-TTNS and for my own interest only, I hadn’t been on this aircraft before but that’s not surprising as they only took delivery of it on 1 October 2022 and this flight was on 19 October 2022. It’s one of the newest aircraft that I’ve been on I think.

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    It’s a short flight and it was entirely unremarkable, with the crew being the usual friendly and helpful sort. I was given water and crisps, but I saved them until I was sitting at London Liverpool Street waiting for my train.

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    Boarding the underground to cross London on the Piccadilly Line, which is always much less exciting when coming back from a trip rather than getting there.

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    I was able to get a seat.

  • 2022 US Trip – Day 31 (British Airways Flight from Heathrow T5 to Dublin)

    2022 US Trip – Day 31 (British Airways Flight from Heathrow T5 to Dublin)

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    I had just landed into Heathrow T5 from Newark and my two hour connection was shrunk down to 45 minutes due to some delays in disembarking. That meant I was down to only around 20 minutes in the lounge, although a slightly late departing flight to Dublin meant that I eventually had over 30 minutes. That gave me time for some charging of devices, a couple of drinks and a little snack. The lounge was busy, but I was able to perch at the end overlooking the runway, my favourite location in Galleries North as I like the higher seats.

    I understand the importance of security and the UK require passengers to go through full security screening regardless of where they have flown in from. It is though much easier from a passenger point of view with the US set-up of domestic flights where you only go through one security process. I was fortunate that there wasn’t much of a delay before getting to the lounge, I think it was all done in fifteen minutes.

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    Waiting for the 08:25 service to Dublin, there were a few seats available here, but the airport felt busy in general.

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    Boarding was efficient and I got to take a photo of the aircraft before walking down the airbridge. I forgot to get the aircraft’s registration number just to check if I had been on it before, a slightly odd check that I do when I remember.

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    It’s only a short flight, but there’s a snack and water provided. This is perfectly sufficient, it’s useful for passengers to feel hydrated if nothing else. There’s a limited amount that I feel it’s useful to add about short haul flights, as there’s little chance of much engagement from crew on such a brief trip. However, they were welcoming and polite, with the flight being quite light in terms of passengers, so it all felt comfortable and efficient. I like the reliability of British Airways in this regard, a lack of anything to write about is often just because everything went as it should have done.

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    Safely into Dublin Airport, where I had just over 24 hours before returning back to the UK on the following day.