Walking. Gossip. Travel.

Tag: Victoria Coach Station

  • National Express : London Victoria Coach Station to Bradford

    National Express : London Victoria Coach Station to Bradford

    I’m posting out of order again (as in not in date order, I’m not being any more controversial than usual) as this was my National Express journey from London to get to the LDWA groups’ weekend being held in Haworth.

    This is the National Express coach that departed from Gate 14 at the always cramped Victoria coach station in London. I was the first to board, not least as I was keen to get to my emergency exit row seat to get about an extra 2.5 centimetres of space. There was a friendly welcome from the drivers, who were switching around at Milton Keynes or somewhere similar given the distance.

    Here we are after having boarded, with the coach being clean and comfortable. National Express seem to be one of the companies who are doing their best to keep their transport clean given the current health crisis.

    And then we sat there for a while….. The driver made an announcement at the departure time that the coach was going to wait on a delayed coach given that there were connecting passengers. He had been told by the control room that the passengers were at the coach station and would be boarding soon, but after numerous delays the driver came on about 15 minutes after departure time and said “control said that we can go without the other passengers”.

    That put us 15 minutes behind, but London was busy and the coach crawled out of the capital slowly and clearly getting behind schedule. I’m surprised that National Express make these schedules so optimistic, as there was nothing that the driver could have done and I’d have thought it’s better to err on the side of caution and expect delays rather than to expect the coach driver to storm the vehicle up the M1. The coach was meant to take just over five hours to get from London to Bradford, but it transpired to be nearer to seven hours by the time that it got there.

    The coach was quiet until Milton Keynes, when it became pretty packed. It was still comfortable enough though and the air vents and power worked as expected, so the temperature was appropriate. The driver did make regular announcements about the delay, so he did what he could and kept everyone informed.

    I was getting picked up at Bradford Interchange to get a lift to YHA Haworth, but it transpired that it was better for me to get off at Leeds and my lift picked me up from there instead. That was handy as it gave me chance to walk to a Head of Steam that I haven’t visited before, but meant I didn’t get to go on the coach all the way to Bradford, and incidentally nor did nearly anyone else and this seemed primarily a service used by customers going to Leeds.

    I would have preferred to get the train from London to Keighley, which is the nearest railway station to Haworth, but that would have cost at least £70 which was just too decadent. This coach journey cost £10 and that seems pretty decent value to me.

  • National Express : Hull to London Victoria Coach Station

    National Express : Hull to London Victoria Coach Station

    I left the hotel before 07:00 to get back to London which wasn’t ideal, but a nice sunrise.

    The beginning of the near six hour coach journey, the moderately beautiful Hull Interchange bus and railway station.

    The signage in the bus station was bloody dreadful and it was no surprise there were passengers seeking help from others. It seems to me completely idiotic for this to be the only sign for National Express, which doesn’t even have the correct bus number for the journey I was taking anyway. The overheard screens were displaying incorrect information, just to add to the confusion. If anyone misses the coach, they’d be within their rights to complain to National Express for this in my (rather random) view….

    Having had years of practice at finding the right place to wait for coaches/trains/buses/ferries/planes/etc, I was sitting in the right place for the coach.

    I was able to get my favourite emergency exit row seat. I accept it’s not as exciting as getting the exit row on an aircraft, but it still offers more leg room so I was happy. I was slightly humoured at the elderly couple who were determined to get on first and were edging their luggage closer to the door in the coach station. They then realised that their luggage was setting off the automatic doors so they were getting cold, with the husband then moving it all about again, but carefully blocking anyone else for daring to get in front of them. I’m unsure why they did that, since they sat in a random place midway down the coach, but whatever makes them happy.

    The USB charger on my side didn’t work, but fortunately the coach was never that busy and so there was no-one next to me. The bus stopped at Lincoln and Nottingham and I had expected it to get busy at the latter stop, but the coach wasn’t ever more than half-full.

    I tried to take a photo going over the Humber Bridge, but I don’t think I’ll be entering it into any artistic or photographic competitions.

    And there’s the coach having arrived into London Victoria coach station, around ten minutes ahead of schedule. This was another efficient service and a bargain at £7.60 compared to how much a rail journey would have been. There were no issues en route, other than for what appeared to be a drugged up passenger shouting and swearing down the phone to someone, but all that adds to the excitement for me, so that was handy.

    Anyway, other than for the usual poor signage from National Express, all very efficient and the drivers were polite and helpful.

  • National Express : London Victoria Coach Station to Hull

    National Express : London Victoria Coach Station to Hull

    After the delights of a weekend in London, there was then the thought of the slightly less delightful six hour coach journey to Hull. The waiting area at Victoria Coach Station was packed when I got there, which wasn’t entirely ideal as I noted to myself just how hot it was.

    Fortunately, a seat became available soon enough and that fan at the back (only one, the other was broken) helped slightly. This coach station facility is hopelessly inadequate for the number of passengers, but there’s no obvious way that they can improve the situation. There has been talk about moving it to a new location, but its site near London Victoria is quite handy. That section off the left was once the Megabus customer service desk, but they’ve moved to a slightly bigger bit at the rear of this photo and I note that more Flixbus services are emerging here now. I suspect that the coach market will become quite a competitive one in the years ahead.

    The service before mine was going to Norwich and the driver came over to do a final check to see if there were any more passengers for his coach, but there weren’t. The driver said to a member of customer service staff that “I doubt that anyone here has even heard of Thetford”, but I decided not to get involved with that…

    I was the first to board the National Express Thunderbolt service to Hull, which was stopping off at Nottingham and Lincoln en route.

    The lovely clean coach. Everything seems to be pretty much in order, although the power points weren’t working.

    I got my usual emergency exit row seat, slightly desirable as it has more legroom. The coach was nearly full to Nottingham, but nearly empty after it. The passenger next to me had been to Chelsea Flower Show for the day, spending £85 to get in. I had no idea that there was so much cost to see flowers….. I didn’t envy her getting up at 2am to get the morning service into London, just to go back in the afternoon. She mentioned to me that the driver had run a couple of red lights, but I hadn’t been paying attention (and it wouldn’t matter if I had, there’s a limited amount that can be seen from the back of the coach) and so that might not have been true.

    And a few minutes early, here we are into Hull. The driver was friendly and the service was efficient and very keenly priced, costing me £9 which was entirely reasonable as far as I was concerned. Odd little quirks aside, the National Express service is definitely improving and I like that they’ve scrapped the £1 ticketing charge for those who have signed up to a free account with them. I’d rather get the train as it’s quicker, but in terms of the cost, this was an excellent service.

  • National Express : Bradford to London Victoria Coach Station

    National Express : Bradford to London Victoria Coach Station

    Time to return to London and although I would have preferred to get the train, the National Express fare was only £5 from Bradford into the centre of London, so I went with that for a journey that was estimated to take 5 hours 20 minutes. Above is the bus section of Bradford Interchange and the signage is, if I’m being honest, organised by an idiot. The data sent to Google Maps is wrong on where National Express coaches depart from and the signage is terrible. However, National Express have put on their web-site that their coaches depart from Stands T, U and V, although not on the tickets themselves.

    For those who didn’t search the National Express web-site, here’s the ultra clear signage stuck on a window. Anyway, my muttering about the lack of signage aside, the coach turned up ten minutes early and at Stand T, so I was ready and waiting for it. Until 2019, there was a National Express ticket office at the bus station, but that and the National Express customer service staff have now gone.

    The coach did get much busier, although not until Leeds which is when more customers got on.

    I had the emergency exit seat, with the luxury of having both seats to myself for the entire journey.

    The only real excitement during the journey was when the driver said on the tannoy that the National Express control room had contacted him and said that the company had accidentally left someone at a service station on the M1. There must be a very interesting back story to that which unfortunately we weren’t told, but it meant that we had to stop off Tibshelf Services to pick her up and drop her off in Milton Keynes. It delay the coach, but not badly.

    The driver also said that he intended to miss out the stops of Golders Green and Marble Arch in London so that the coach could arrive on time. He urged anyone who needed to get off at those stops to go and talk to him. There was then a little procession of customers tripping down the aisle of a fast moving coach going to tell the driver that they had planned to get off at those stops. The conclusion of that was that we stopped at Golders Green and Marble Arch…..

    This is really nicely written signage, I liked it.

    As for the coach, it was easy to make my seat area nice and cold, with the seats being clean and well presented. The cleaners hadn’t cleaned the seat trays, so I decided against using those, but the toilet was clean. There were USB connections which worked well, so my phone remained fully charged.

    And safely into Victoria Coach Station in London, only twenty minutes late.

    For the fare charged, this really was excellent value for money, a clean and comfortable coach which arrived sort of on time and with a friendly and engaging driver. All very nice, even though it’s not a train.