Walking. Gossip. Travel.

Tag: Heathrow

  • Flights – London Heathrow T5 to Hamburg (British Airways)

    This is aircraft G-EUPO after it had landed in Hamburg Airport, arriving on time from London Heathrow T5. The aircraft is an A319 which BA have owned and operated since 2000.

    I was able to board in the first group which was fortunate as the flight was nearly full. The aircraft could have been a little cleaner, but it looked well maintained and in good order. I was in an exit row seat which was sufficiently spacious and comfortable.

    There was a crew member who seemed to be new and he was being ultra efficient in term of his security protocol. I’d far rather that he was like that than not caring, but he had a passenger remove a book from the seat pocket as they were in an exit row, which seemed slightly excessive. At the end of the flight the same crew member tried to get the customer in front of me to return his seat to the original position, which confused the seat occupant as he was in a seat which didn’t even recline. The crew member was polite though, and I liked his enthusiasm, with the entire crew seeming to work well together.

    From the in-flight menu, this is the page which brought British Airways to the attention of that media titan, the Daily Mail. The afternoon tea doesn’t include a cup of tea, which is only sort of mentioned in the description.

    The flight was fifteen minutes late in leaving Heathrow T5 due to congestion at the airport. The pilot explained he’d be remaining at the stand, as opposed to waiting in a queue on the runway, in a bid to save fuel. The pilot gave regular updates and fortunately he was able to make up time during the flight so we landed on time.

    This was yet another comfortable flight with British Airways, nothing spectacular, but efficient, well managed and organised.

  • Megabus (Heathrow T5 to Gatwick)

    Today I’m going from Heathrow T5 to Gatwick, ready for a flight tomorrow. Usually I’d get the Underground Piccadilly line up from Heathrow and then get a train to Gatwick from Blackfriars with Thameslink all using Oyster. However, since it was early morning that would mean that the prices to do that would cost getting towards £20 and it would also take a couple of hours.

    I checked the National Express price, and that remains at a ridiculous £26 for a single journey.  Although it’s a convenient service to take, I find it unfortunate that a company price gouges like that, it’s not a great image for tourists. The price is so ridiculous that for any group of two people, it’s just as cheap to take an Uber.

    Fortunately, the wonderful Megabus have taken an interest in this route. If booked ahead this ticket can be under £10, although mine was £15 booked just before the journey. This is more expensive than going from Norwich to London with Megabus, but at least it’s a chunk cheaper than National Express and I’m sure they have some high overheads to operate to and from airports.

    The bus arrived on time, at 10.00, with a scheduled journey time of 70 minutes. It was clear from the ticket details where to wait for the bus, although the actual information at the bus stop could be clearer as it was nearly all for National Express. I was confident that I was in the right place though and there were Heathrow staff nearby to offer assistance to anyone who wanted it.

    The driver looked at the ticket on my phone seemingly confused, although he must have seen hundreds of them before. He looked at his watch, looked puzzled and so perhaps he thought it was a different time of the day to what it actually was. Who knows…. The driver didn’t exact engage like the American Megabus drivers, but that’s not unexpected.

    I got the seats at the top and there were plenty of working power outlets and there was also wi-fi available.

    I had a lovely view of the sweeping countryside. Well, the motorway.

    This photo doesn’t really show it, but there were an alarming number of chips and cracks on the bus’s windscreen. I can’t imagine that it’ll last too many more journeys. The driver seemed competent though and his driving was professional and smooth throughout.

    Anyway, the bus arrived into Gatwick early, so the journey took just 50 minutes. For the price I think this is a really decent service and hopefully it’ll take some trade away from National Express who I think are over-charging quite heavily for such a short route with such a captive market.

  • Flights – Boston Logan to Heathrow T5 (British Airways)

    My favourite aircraft is the A380 and this was the plane G-XLEG which was delivered to British Airways in 2014. It was a moderately busy flight, although my bulkhead row of ten seats had just one other person on it, although the crew moved another two onto it just before departure. This meant plenty of space for me, rather different to my American Airlines flight of the previous day. Sitting on the lower deck of the A380 it is genuinely difficult to know that this beautiful aircraft has taken off, I never tire of just how much of an engineering triumph this is.

    The initial drinks run took place around 45 minutes after take-off, with the crew member saying she was surprised how little alcohol was being requested. I was content with my orange juice, sparkling water and mini pretzels.

    There was plenty of choice on the in-flight entertainment system, although I had hoped for some episodes of Friday Night Dinner again which unfortunately weren’t there. There were though some episodes of People Just Do Nothing and This Time with Alan Partridge which I hadn’t seen before.

    The meal was served around 20 minutes later, consisting of a salad with dressing, roll, chicken casserole with mashed potatoes and vegetables, caramel dessert and then cracker with cheddar cheese. Several people declined their food tray, but I most certainly didn’t. There was also the option of pasta with cheese, which I think has been an option on nearly every BA long-haul flight that I’ve ever taken.

    The quality was fine, the chicken was tender and had a decent amount of flavour, the vegetables retained some firmness to add some texture and it was all served hot. The dessert was also above average in terms of the richness of the taste. The salad was a little dull, but the dressing helped somewhat.

    I had some problems with my screen during the flight, but the crew member was able to successfully reset it. The moving map didn’t work though even after the reset. The crew were helpful with this and everything else, they were also visible throughout the flight. I thought that the temperature in the cabin was just right, although I suspect that this meant most other people were cold. The pilots and crew members made appropriate announcements throughout the flight and they came across as friendly and professional.

    The breakfast option was a croissant with tomato cream cheese, which tasted better than it looked. Another customer, who had refused his evening meal, didn’t look thrilled and a fair few of these were returned uneaten to the crew. The presentation really does need looking at and perhaps some choice to improve the options somewhat.

    However, overall, I thought that this flight still represented superb value for money. Coming in at under £125 there is pretty much no money in this for British Airways, but I won’t complain about that. The food and drink was served efficiently, the aircraft was clean and the crew were helpful and friendly. Lots of space and British Airways is once again becoming my favourite airline.

    The landing of the A380 was though quite heavy at the end of the flight which led to a crew member saying “we’ve certainly landed, I can guess that’s the First Officer landing that”.

  • British Airways (Newcastle to Heathrow T5)

    It’s the first time that I’ve flown from Newcastle and also, I think, the first time that I’ve taken a flight starting and ending in England. It was aircraft G-EUXL, a British Airways Airbus A321.

    The boarding process was one of the smoothest I’ve had with British Airways and the lines were clearly divided between boarding groups 1-3 and boarding groups 4-5. It was also one of those times where I managed to walk through the boarding pass scan just as boarding started, so I didn’t have to wait at all.

    I assume he was de-icing the plane……

    Reading material.

    Seat 24F, an exit row seat which has the advantage of not having a seat in front of it. So, lots of space, especially as there was no-one sitting next to me. The flight was around 75% full with, I think, four rows in Club Europe up at the front of the aircraft.

    The crew did their M&S buy on board trolley run and managed to sell very little. The flight only lasts for 45 minutes, but the service seemed efficient and well managed. The crew member was excellent, she was merrily making conversation and was personable, it’s these little things that British Airways can do really well. She said that she was then about to fly to Geneva and back, which now makes me realise that I should go back to Geneva at some point….

    Anyway, the flight arrived on time and at Heathrow T5 A Gates, making it easy to transfer to my next flight.

  • Heathrow – Ibis Heathrow

    Since I have a flight from Heathrow which leaves relatively early in the day (well, afternoon, but I need to sit in the lounge for six hours) I thought I’d get a nearby hotel for the night before. It transpired that the rail fares were expensive to do that, and Accor had a “buy two nights get one free” offer, so I went for three nights at this Ibis Hotel on the Bath Road which also worked with my £10 rail fare.

    One thing I hadn’t realised until reading the reviews of this hotel is that Heathrow Airport offer a free bus service to the hotels on Bath Road. It was introduced to limit traffic between the airport and the limited surrounding area, but that meant I could get to the Ibis for free. Very handy, as I really don’t like the National Express Hoppa bus, it’s unnecessarily expensive and price gouges, a dreadful image for the company in my view.

    There’s a large dining area, all was clean and organised.

    One of the more generous vouchers that I’ve seen, and actually one of the clearest in what customers could order.

    I went for a free pint of London Pride, very lovely.

    And there is the London Pride. I very much liked the big chairs, gave a feeling of privacy for those customers wanting a private chat. I was on my own though, so didn’t need the privacy, but I liked the chairs anyway as they looked exciting. I don’t get out much…..

    The room was clean and had everything that I realistically needed for the stay. Well, other than a Greggs chicken bake, that would have been nice.

    The plug for the kettle was about two inches long as it had been cut back. However, there was no nearby socket to plug it into, so the set-up wasn’t entirely practical.

    I’ve heard about this, but never seen it. The hotel will probably claim it’s to do with tracking their towels during the cleaning process, but realistically, it’s to stop customers pinching them. I’ve never stolen a towel from a hotel (bar once at a hostel in the US where I left with it by mistake), namely because it’s theft, but I approve of efforts to stop people doing it.

    Anyway, the stay was all fine, no noise problems either internally or externally and the staff were all friendly. The member of staff at the bar was particularly engaging, and for an airport hotel it met all my expectations.

  • London – Briefly

    I’m sure many people would decide that if they had a day transiting (I’m not sure I can call it transit when it’s my home country, but that word works here for me) in London, they might actually get a hotel and have a peaceful night’s sleep before their flight the next morning.

    I decided though that this was another ideal opportunity to walk around Heathrow T3 for the night, uncovering more areas that I’ve never discovered. Well, this doesn’t really work, I think I’ve discovered all of Gatwick, Heathrow T3 and Heathrow T5 over the years. But, I can people watch. Or the people that are around to watch that is….

    Anyway, I get ahead of myself. My day was full of things that I can’t talk about (not that they’re important, more just drivel really that isn’t worth talking about), but it involved firstly getting from Gatwick South Terminal to London. By miracle given the recent railway fiasco, my train was on time and I got into London much earlier than I had anticipated. I got off at London Bridge, hence the photo of the Shard at the top.

    I also got chance to go to Wimbledon. When I say Wimbledon, I mean I went to the place, I didn’t actually see any tennis. But I can say that I was there. Well, down the road.

    Travelling to Heathrow at night isn’t really that common a pursuit. It meant that I had the entire carriage, and indeed nearly the entire underground train, to myself. But there were about five of us on there, and I’m guessing there was a driver as well. I also opened the windows at the end of the carriage so that there was a hurricane blowing through, which made the temperature just right for me.

    And when at Heathrow, it’s possible to see all the hundreds of people there….

    For anyone interested, the best places to entertain yourself for a night at Heathrow T3 are the arrivals area for getting devices charged and the bus station for the best people watching. There are very few opportunities to charge devices in the bus station area though, so don’t get there if you’re short on power.

    Whilst at the bus station, I watched two kids playing ‘paper, rock, scissors’ and they were keeping score. They were at 110-89 when I was watching, and the parents looked entirely exasperated. I can only begin to imagine how long that game had gone on before I got there.

    Oh, and I also watched someone fall off the bench they were sleeping on. This kind of entertainment is unmissable to me, I had waited for nearly fifteen minutes for them to move far enough to fall. And I couldn’t stop them, I can’t awaken sleeping people, they might be furious.

    Airport security opens at 04:45, which is later than Gatwick, and there are numerous benches for those who want to sleep. I didn’t, I wanted to stay away and read Facebook. See, who needs a hotel?