Category: Devon

  • Torquay – Devon Arms

    Torquay – Devon Arms

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    And yet again apologies for the poor photos, they’re from my old phone and matters have since improved….. Anyway, this pub is located next to the Hole in the Wall (visible to the rear of the photo) which is a potential challenge (and opportunity) for the Devon Arms as its neighbour is the oldest in Torquay, it’s Good Beer Guide listed and seems a genuinely brilliant pub. We visited it, so more on that pub soon.

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    Not easily readable as it’s a bit blurry…. Luckily Google AI is here to help.

    “The Devon Arms

    Torquay’s original and oldest liquor selling establishment, historically a Gin house/Beer House/Public House.

    The Bird in the Hand was the oldest pub in Torquay.

    Since its closure Devon Arms can lay claim to that title.

    The has been visited by:

    Mary Shelley (Frankenstein)
    Edward Bulwer-Lytton (The Hunters & the Hunted)
    Charles Dickens (Christmas Carol)
    Arthur Conan Doyle (Sherlock Holmes)
    Richard King (Tales of Horror)
    Trevor Ravenscroft (The Spear of Destiny)
    Robert Louis Stevenson (Dr Jekyll & Mr Hyde)
    T.S. Eliot (The Waste Land)
    Oscar Wilde (Dorian Gray)
    Brian Lumley (Necroscope)
    Donovan (Singer)
    Ruby Murray (Singer)
    Henry (Our resident Ghost)

    Torquay’s Weirdest Resident of the 19th century – Lord Lytton

    First major building in Torquay – 1196 Torre Abbey
    Torbay’s 1st mayor: H.D.F. Splatt 1892
    1915 – King George & Queen Mary visited
    1939 – Evacuees arrive at Torquay Station
    Sept 4th 1942 – 31 killed. FW198 shot down on the beach by anti-
    aircraft gunfire from the shore. Targets included part of Chelston
    near Torre Abbey, the Regal Cinema & Tor Hill Road.
    Last air raid during WWII – May 29th 1944.
    23000 men left from Torquay. The 4th Infantry left for Utah beach.
    The US troops who left for Utah Beach drank in the Devon Arms
    3 days before departure.
    1948 – Water sports for the Olympics held in Torquay
    Scrumpy Bums – Was the real Torquay underground of the 1960’s.”

    As can be noted, the Devon Arms is disputing that their neighbour is the town’s oldest pub, although I’m not sure that anyone actually knows. It was a gin house in the nineteenth century and it’s thought to date to around the 1740s.

    I’m slightly puzzled by this as the Devon Arms isn’t that near Fleet Street (although a later advert corrects it to Victoria Parade), but this 1901 advert came as the venue had fallen into disrepair and become dilapidated. An attempt was made in 1902 to convert the premises into a temperance hotel and cafe after it was reconstructed. And below is an article from that summer:

    “With Miss Toseland, a prominent member of the Torquay Women’s Total Abstinence Union, originated the idea of the Sailors’ Night Rest and refreshment rooms, which have been opened for the use of the men of the Fleet at the old Devon Arms, and 33, Victoria Parade. The former has been turned into a high-class “doss” house, containing about 75 beds. Each bed consists of a comfortable mattress laid on the floor with a good pillow and rug. In the large room there are forty-five of these mattresses stretched side by side, whilst in the smaller rooms there are three four or even half-a-dozen. Jack is inclined to imbibe rather freely when he gets ashore, and he frequently oversteps the mark. For such as indulge to excess, provision has been made in other rooms with straw beds. At 33, Victoria Parade, there are another 25 beds. All the mattresses have been purchased at a cost of 8s. each, and the sailors will be expected to pay 6d. per night for their bed. At Victoria Parade they will be enabled to get the very best of refreshments at most reasonable prices, and at the Devon Arms tea and coffee will be ready when the sailors come in, and by the time they wish to leave again in the morning. Mr. Hosking is catering for the whole of the refreshments. The Devon Arms Night Rest will be open from nine o’clock until midnight, and the Victoria Parade refreshment room practically all day and night. At the latter place a tea will be given to the sailors on Sunday afternoon, and there will be on the premises a small library of books, a bagatelle board, games of other descriptions, a piano, periodicals, and daily papers. At both places, rooms have been set aside in which Jack can make his ablutions.”

    Certainly a noble idea, but there were substantial arguments within the temperance movement within months (perhaps sailors wanted more than coffee) and in the following year, it returned to being a pub.

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    I went for a pint of Guinness which tasted as it should and Ross was pleased with whatever generic lager he went for. As can sort of be seen in the background, there’s a pool table to excite and delight the locals.

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    The interior decoration. The service was polite, although I was nearly over-charged (two pints is really not going to be nearly £13), but this was corrected when I queried it to back down to around £8, but the mistake did appear to be entirely genuine. The atmosphere in the pub itself was, er, very lively. I will say no more.

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    The zoom on my old phone was a bit worn out, but the food options were toasted ciabattas (£4.50), hot Cornish pasties (£4.50) and soup (£4.00).

    It’s very much a sports bar, but it’s well reviewed and clearly has a loyal clientele. The pub had rather a lived-in feel to it and it was rustic in numerous senses of the word, but it provided something of a contrast to their neighbouring pub. It’s got an interesting history and I suspect it has something of a different character and atmosphere in the summer when the tourists come flocking in.

  • Torquay – Yates

    Torquay – Yates

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    Photos from my old phone, so once again apologies about the quality. I’m not posting these visits in the order that we visited them which isn’t very purist of me. This is the former JD Wetherspoon outlet, the London Inn, which they closed in 2016 and it was taken over by Yates. They do have another pub in the town, the Green Ginger, although I suspect from seeing how busy that one is that there’s still potential for them to justify opening another. It’s now operated by Stonegate and is one of their Craft Union bars.

    © The Trustees of the British Museum. Shared under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) licence.

    I’m not sure, but I think it’s the white building in the bottom centre-right in the above image. This is a grand Georgian building that was once the Royal Hotel (between 1833 to 1997), which replaced the London Inn (the name that JD Wetherspoon brought back) in the early nineteenth century. It was named the Royal in honour of a visit in 1833 by Princess Victoria, later Queen Victoria. She was so delighted by her visit to Torquay that she never visited again. The visit she did make was slightly sub-optimal as there was a boot-maker with the surname of Dart who was so excited to see the Princess that he broke the cordon to give her a pair of boots. A member of the coastguard stabbed him in the eye with his bayonet, although to be fair, the Duchess of Kent (the mother of Victoria) felt a bit guilty about this and paid for his medical expenses and some annual funding since he was half-blinded.

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    The bar area and I was surprised how large the venue was and how quiet it was. There was a sign on the door saying that they no longer have a food menu available, so they’re having to make all their money from drinks sales. I was quite amused by the press release from Yates about their investment here in the summer of 2024:

    “Exterior and Interior Décor: The pub has undergone minor exterior decorative works to create a fresh and inviting look. Inside, various areas have been redecorated to provide a clean and welcoming atmosphere throughout.

    Enhanced Amenities: To cater to our customers’ love for games, we’ve added a new pool table and a darts board at the rear of the pub. This provides a perfect setting for friendly competitions.

    Bar Area Improvements: The main bar area has been revamped by removing the overbars to improve visibility and accessibility for customers. The back fitting has also been updated, allowing Tracie to showcase premium products more effectively.

    Viewing Experience: Already benefiting from good quality viewing areas, Yates Torquay now features additional large TVs in the rear area, enhancing the viewing experience for all our patrons.”

    In short, they’ve done some painting, shoved in a pool table, removed the overbars to make drink service slower and installed a TV. I thought this sounded like a £5k investment, but apparently Stonegate spent £97,000 on all this work.

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    They do have a menu from a nearby third party venue to at least have some choice as Craft Union pubs don’t usually offer food. A few reviewers have said that they also allow customers to bring their own food and takeaways in. They allow dogs in as well, which perhaps takes some trade away from Wetherspoons who don’t allow them as part of a national policy, albeit one which I’ve long considered to be entirely sensible for what it’s worth.

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    The John Smiths was cheap at under £3 a pint and it tasted as it’s meant to. The beer range consisted of standard national brands, although there were a few real ales available.

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    I remembers Yates in Norwich and that was back in around 2001 when they were growing quickly and starting to rival JD Wetherspoons, but that battle has long been lost by them, not least as they went bust in 2008. Without sounding critical (or at least, no more than normal) it feels a waste of a building to be used by Yates, they’ve got this historic location which JD Wetherspoon made considerable efforts to at least make feel traditional and it now looks like a new build pub in a retail park. The on-line reviews are broadly positive although a team member apparently told someone not breastfeed last year which led to an exciting response to the inevitable ngative review:

    “Charlene Smith, we regret to hear that you had this experience with us. I was told about this incident just moments ago and I am ashamed of that member of staff and have severely corrected him. I can assure you this is not any form of policy nor standard practice. I am disgusted that he took it upon himself to do this. I hope you are still in Torquay to return for a personal apology not only from him but also from me on behalf of all of us that this happened to you. I would like to treat you to a complimentary meal by way of sincere sorry too. If you are unable to come back, please contact me via email so I can offer you an apology and make this right. Kind Regards Jay General Manager”

    Anyway, for me, it’s all a bit soulless, but it’s a clean and comfortable environment which is spacious and has plenty of seating. I can see the attraction of the place, it’s welcoming, non-threatening and peaceful (at least in the day, I think that the music ramps up in the evening). The prices are firmly towards the lower end of the scale and the service was timely and polite, with Stonegate at least taking on the pub to ensure that this rather lovely building doesn’t stand empty. But, if I’m being honest, I can’t help thinking it’s a shame that JD Wetherspoon didn’t keep it, but I won’t labour that point….

  • Torquay – Grosvenor Hotel

    Torquay – Grosvenor Hotel

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    I felt the need to walk by the Abbey Sands hotel en route back to the hotel.

    Best known, to me at least, as where Channel 4’s Hotel was filmed. This image is from Google Streetview from 16 years ago. I still follow Mark Jenkins on Facebook and look back on those episodes with some fondness, he was a true entertainer. I haven’t lined the photos up very well, but Google Streetview confirmed that the location I had worked out was right.

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    Not much to see here now….

    However, back in the day, this is where the restaurant attached to the hotel was located, down some steps.

    Anyway, it was good to see where the filming took place, it’s not quite where I imagined the hotel to be for some reason. The frontage has changed a little bit, but it’ll always be the Grosvenor to me. There have been a few owners since Mark Jenkins left it, with some considerable money spent on restorations and refurbishments. The hotel market in Torquay isn’t what it was, so it took some bravery to make such a large investment. I did decide to watch a couple of episodes of the programme over the last week, to remind myself of the past glories.

  • Torquay – TQ Beerworks Taphouse

    Torquay – TQ Beerworks Taphouse

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    This is the best pub in Torquay. End of discussion as far as I’m concerned, but I suppose I should justify this. The beer list surprised and delighted me, but going back to the start, the welcome was warm, immediate and friendly. Mind you, the signs for this were positive as it’s not only listed in the Good Beer Guide, but it’s also Untappd verified and that combination is a joy to behold.

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    Looking beautiful to me and Ross had two decent lagers to choose from and he loved it so much he insisted that we stay for a quite a while. Bearing in mind it was pouring down outside, this was quite an easy decision to make.

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    The Yakima from Wilful Beer, a hoppy, tropical beer with some grapefruit flavours and not too much twig.

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    The pub’s beer list, and my check-ins, on display. On reflection, I should have probably tried one of the TQ Beerworks beers, but they only had one real ale from their brewery. However, they did list all of the Wilful Beers as their own which confused me, but they must be some tie-up with them.

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    The Budgie Smuggler from Bullhouse Brew Co, which was quite tart but it was smooth with lingering fruit flavours.

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    The Tetra from Wilful Beer, which was punchy, dry, hoppy and fluffy.

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    And to end the evening, the Cascadian from Wilful Beer. Lots of flavours of dark chocolate, some coffee, a bit of treacle and some hedge.

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    The beer fridge with its numerous tempting options, although I managed to avoid any take-off temptation. There is another floor to the venue where they hold events, but the downstairs is relatively spacious in itself. There’s an on-trend feel to the arrangements and the service throughout the visit was personable and warm. The on-line reviews are broadly very positive and the venue is clean, comfortable and had a warm atmosphere. It’s listing in the Good Beer Guide seems more than justified to me.

  • Torquay – Printers Elbow II

    Torquay – Printers Elbow II

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    This seems a sad story, it’s the Printers Elbow II pub which is now closed.

    The origins of the pub name are all a bit complex, but back in 1979 Eddie and Charlie Thomas took over the lease of the Foresters Arms down the road a bit and they renamed it the Printers Elbow. To allow for the construction of the Fleet Walk shopping centre, the pub closed in 1986 and the landlord moved to the Globe pub on Union Street. This was originally constructed as a private residential property but had been turned into a pub called the Globe in 1833. Eddie Thomas moved his office down the road so to speak and the Globe was renamed the Printers Elbow II. The customers seemed quite happy with the whole arrangement until December 2022 when the building owners chucked the managers out. Karen Putt, the landlady, said to Devon Live:

    “The company who owns the building, Criterion Assessment Management, who are attached to the Wellington Pub Company, own the building and have served the company I work for with a 28-day notice.”

    The company is actually Criterion Asset Management and their reputation has in my opinion long been in tatters, as suggested in this Guardian newspaper article. It’s just my view, but the sooner the Wellington Pub Company are removed from the hospitality industry the better. Anyway, I digress.

    Writing on Whatpub, CAMRA note:

    “A proper old fashioned pub at the top end of Union Street, where locals excel in banter and fun, the interior is furnished with wooden settles, leather sofas and small stools, with drinking shelves in corners. It is one of the few pubs in the central part of town, to have a beer garden and smoking area.”

    There is a sold sign on the side of the building, hopefully to a publican who wants to re-open it.

  • Torquay – Viva

    Torquay – Viva

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    This is all quite on-trend and shiny, it’s pretty much the games centre of Torquay harbour but with a bar attached. There are options for shuffleboard, mini golf, pool, axe throwing, electronic darts and several other exciting bits and pieces to be getting on with. It is all quite new, before Viva opened last year there was an upstairs nightclub called The Quay and downstairs was Harbour Fish and Chips. And previous to that, the upstairs in this grand building was used by Warriors Boxing and before that it was Play nightclub, so it’s had numerous changes over the years.

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    The bar is bright and garish, but it looks modern. There were very few other customers during our visit, although it was a Thursday evening and pouring down with rain. There are some photos of other parts of the building on the architect’s web-site.

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    The seating area is no less shiny than the bar, it’s all on point and new. I went for a half a pint of Camden Stout which actually didn’t taste of that, but regardless, it was creamy, smooth and tasted of a decent quality. The beer choice wasn’t quite as on-trend as the design, verging a bit on the generic and the safe. The service was though friendly, timely and efficient.

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    The bottomless brunch offer which is £35 for some food and endless cocktails. I’m not sure it’s something that would engender much excitement for me, but I rarely rule anything out. There’s a wide range of food served here, including burgers, loaded fries, nachos, chicken wings and other light bites options.

    This is a venue that I’d like to come back to as we didn’t have time to explore the multitude of activities that were located here and I quite like all this competitive socialising type of thing. The level of investment made here must have been substantial, I can imagine that it’ll be a busy location come the summer months when the tourists flood in.

  • Torquay – Clocktower

    Torquay – Clocktower

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    Ross has returned back to sunny Norwich today, so this pub is the only one I went to in Torquay where he wasn’t there with one of his quality lagers. This is a Craft Union bar owned by Stonegate and, as is visible from the frontage, it was built in “circa 1889”. I’m not sure what to think about that as most builders don’t put “circa” on, so this date is a later addition. There are also plenty of newspaper articles about the pub from this time, usually relating to drunken people in it, but no mention of a rebuild.

    This map is from the 1870s (the pub is just by the E of ‘Market Street’) and there has been a pub here since at least the 1850s. The pub is named after the nearby clock tower which was completed in 1902, but this pub name is from around the 1970s, it was previously the Old Market Inn from when it opened. For a while, the pub was part of the Norman & Pring brewery estate, although this was acquired by Whitbread in 1962 and subsumed into their empire.

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    The pub interior and the dog that came to say hello to me on numerous occasions. I was genuinely surprised that the pub was full, it was a wet day and there were numerous other empty venues nearby, so they’re doing something right here. There was a community feel to the arrangement and the staff member was welcoming and friendly. There are numerous TVs showing sport, although I didn’t notice any customers actually look at them at any stage.

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    A pint of Fuller’s London Pride was £2.85, typical of the low pricing from Craft Union. They don’t serve food here, it’s just a high turnover of affordable drinks which is keeping them going. According to CAMRA, there are rarely guest beers, it’s the London Pride or Sharp’s Doom Bar. The reviews of the pub are generally positive, but they’re burdened by a heap of negative ones from nearly a decade ago such as:

    “Made a racist quip, tried to back out by blaming fifa and forgot the power of social media. If you were really against them you’d ban all the matches idiots.”

    This is because the pub decided it wouldn’t show the Northern Ireland and Wales matches as the teams didn’t wear poppies. The Sun reported that the venue had received thousands of negative reviews and although most have seemingly been wiped, many more persist.

    Craft Union pubs have the challenge that they offer very cheap drinks, which is not always the easiest demographic to deal with. Here though, they had a mature and sensible crowd in by the looks of it, although I’ll like offend some of their irresponsible customers by saying that. It’s a cheerful place, friendly service, a couple of real ales, affordable prices and probably rather busy during the summer months as tourists intersperse with locals.

  • Torquay – The Rabbit Hole

    Torquay – The Rabbit Hole

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    And yet another apology for the poor quality of the imagery here…. This is the Rabbit Hole which opened last year and which was previously known as the Jolly Judge pub which were named after the nearby magistrate’s courts, although they shut in the summer of 2017. I don’t know the area, but Torbay Today (which I assume does know the area) reported last year that:

    “Castle Circus, the same Castle Circus that has been dubbed a ‘hotspot’ for crime, anti-social behaviour, street drinking, drugs and violence. An area recognised by Devon crime commissioner Alison Hernandez as needing extra special investment, resource and partnership working, delivering more visible police patrols, legally-binding dispersal measures, a mobile police station and a new Street Focus Torquay initiative which will be rolled out across the force at similar problem locations if it is a success. Zoe, 43, is now the landlady of the Rabbit Hole. The pub was formerly Wig and Pen and Jolly Judge and had its licence taken away about six years ago for under-age drinking, drugs and fighting. “I managed to get the licence back which I never thought they would allow,” said Zoe. “People have been telling me I must be mad.””

    It seems that the area is lucky that someone wanted to invest their money and energies into this venue, as somewhere that lost its licence is going to be a challenge.

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    The beer selection and it was quite hard to reach the bar to see this, there are some quite chunky bar seats located here. It’s interesting to see the Lucky Buddha and Dortmunder Vier beers and although I don’t know either of these lagers they are poorly reviewed on Untappd. But variety is good for the soul, although they do seem quite lager focused. The number of Untappd check-ins is surprisingly low (and yes I know that the world doesn’t quite yet revolve around Untappd…..), it’s just one other than me. My comment on this is because I had thought, and indeed hoped, that they would have some nod towards craft beer as it felt like an on-trend venue in terms of the design, but maybe that will come.

    Not as a criticism but rather just as an observation, I must admit to being entirely confused when entering as they have an area that looks like a restaurant where the lights are slightly dimmed and had no customers in when we entered. They then had quite a cluttered main bar with the pool table and where absolutely everyone was sitting, something I noticed seems a common situation when walking by the front. It is still unclear to me whether or not that main seating area is meant just for dining customers or can be used by anyone. I was also confused by the food arrangement, as there were menus on the table but the couple of the table next to us tried to order and were told that there was no food.

    Back to the positives, the staff member was friendly and helpful with the service being prompt and timely, with everything being clean and tidy. There’s a lot of work that’s taken place here and they seem to have completed most of what they need to do, although they’ve got the toilets to work on yet. But, Torquay wasn’t built in a day…..

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    The only real ale was the Jail Ale from Dartmoor Brewery and this was well-kept, keenly priced and it had a punchy, malty, fruity and smooth taste, one of the better bitters that I’ve had. I’ll mention this a few more times I think, but I’ve had a few beers this week from Dartmoor Brewery and the standard of all of them has been high.

    I’m still a little unclear whether this is a restaurant with a bar or not, the design didn’t quite make sense to me, but they’re keen on more live music and so I imagine it’s more bar focused. Either way, the reviews of the bar are positive and it’s evident from the local reporting that this is a venue that needed to be changed to improve its reputation. Although I was puzzled by the design, it’s evident that the new owners have made a great effort to change the venue and that seems to be rather positive to me and I’m sure it’ll do well as it did seem to have a unique charm. It’s certainly given me a love for the Jail Ale real ale, that surprised and delighted me.

  • Torquay – The Green Ginger

    Torquay – The Green Ginger

    Look at the state of these photos, I’m very pleased that my new phone is here so that the quality can improve at least a little…. Any expedition around the pubs of Torquay inevitably meant a visit to JD Wetherspoon and it transpired that their Green Ginger pub in the town had more real ales than any other pub in the area. The chain did have a second outlet here, but that’s now Yates and as we went there the day after, I’ll come back to that. This venue opened as a Wetherspoons in November 2009 after a £780,000 refurbishment and was previously called Bar Med.

    This information sign about the pub reads:

    “These licensed premises partly occupy the site of Abbey Place – a Victorian parade of bespoke businesses and hotels. Slade & Sons, one of Torquay’s leading grocers had premises here and was, in early Victorian times, the sole agent for Green Ginger wine – ‘superior to any mixture yet introduced’”

    I have to say, this is the most tenuous naming of a Wetherspoon pub that I’ve seen and I rather suspect they could have selected something with a bit more local relevance, but there we go and I suppose it’s unique. It’s a large pub which I can imagine gets very busy in the summer, as it was surprisingly full on a rainy February evening. There are two separate bars and the usual variety of different seating types to suit just about every customer’s needs.

    Does food get any more decadent than this? £7.49 for a selection of three different ways of frying chicken, what a time to be alive…. It all tasted as expected, was hot and the chicken was tender. The beer is the Sea Fury from Sharp’s Brewery and it’s better than I remember it, it was smooth with a malty and fruit edge.

    As it was just over £1 for a half pint, I also went for a Legend from Dartmoor Brewery and, frankly, there’s more toffee here than in a Werther’s Original, smooth but rich in taste. As it’s a JD Wetherspoon outlet, I felt the need to read through the reviews and it’s rated on Google towards the lower end for the chain which means plenty of negative reviews to browse through.

    “Worse steak I’ve had at a wheatherspoons, steak was very chewy alots of grissle. Air con was blowing out cold air, had to put my coat on.”

    I actually thought that the pub was at just the right temperature, so she’s likely right as I like things on the colder side. I don’t think she liked the steak either.

    “In there tonight after football. Meat madras v good, decent pint of ale. Trouble was pub became half full of 18 year old acting as 12 year old. A table of girls screaming and shrieking for no apparent reason. We had to move tables, a mixed group quiet at first then playing a drinking game that involved bang bottles loudly. Then a bout of screeching across several groups of youngsters – seems to be a thing because when one started they all joined in. The security guys checked id outside but never came in or did a walk through. This was my worst Spoons experience ever in thousands of visits”

    I’m with the customer here, that’s highly sub-optimal.

    “Advised that we couldn’t have a table due to staff shortages. The place was empty on a Sunday teatime. Maybe offer a limited menu just to keep the revenue flowing.”

    I don’t know the background here, but I’ve read that several pubs have struggled to get staff in Torquay, so I’km not entirely surprised that even JD Wetherspoon are struggling.

    “Turning into a coffee shop with people taking advantage of free refills. One way of keeping warm and off the streets for £1-49 I suppose. Problem is that proper customers can’t find a seat so leaving when busy.”

    I have limited sympathy here. If it was a small venue that makes sense, but it’s a huge pub and there must be over 100 tables here. I am surprised that they shut their second venue, or at least haven’t opened another, as there appears to be the demand for it.

    “Shocking service. Almost 2 hours after ordering our pizzas still hadnt arrived. After asking after them the waitress eventually wandered back and casually said they had been burnt so they were putting fresh ones in she then left while i was still speaking. Obviously experiencing staffing issues but the remaining staff could do with learning some customer service skills.”

    I think I’d mention if my pizza hadn’t arrived after two hours.

    “Went to join a group of friends on 14/10. Waited at the bar just before 11.30. Not a member of staff in sight. Eventually a barman arrives. Young lad, tall blonde complete with love bites. Unfortunately, missing any customer service skills or personality. By the time he got round to serving me (how can it take nearly 5 mins to ring 1 cup of tea through & I’d ordered my black coffee, I asked if I was too late for breakfast as it was 11.33. Oh yep, no offer to try & help or anything. After the last time when I had a cheeseburger which was stone cold I didn’t want to risk the lunch menu. The female bar staff who came on later were great. Knew exactly who was next, & great customer service skills.”

    The old divide and conquer strategy of how good the later staff member was. That first barman seems to me to have been quite perceptive, as the reviewer later writing such nasty comments is entirely unnecessary.

    “Disgusting staff! We have used this pub for years and always enjoyed being in there but were shown up twice today for questioning the wait when using the app, people going up the bar were being served twice as quickly. We were refused service because we asked the staff member to lower her voice as everyone was looking at us and we were embarrassed. So upsetting we are in our early 60s and not used to being shouted at.”

    Definitely two sides to this story….

    Anyway, I’ve digressed once again. We didn’t experience any service issues and the team members seemed to be doing their best, with the food and drink arriving relatively quickly. As for the beer choice, there are around six real ales available and a whole host of decent craft beers to choose from. And there’s also free wi-fi and a fair number of power points, always a bonus.

  • Torquay – The Manor Inn

    Torquay – The Manor Inn

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    This is the Manor Inn, not listed on Untappd or Whatpub and so we weren’t quite sure what to expect. Since the visit I’ve found that it’s listed on Whatpub under its previous incarnation when it was Old Skools Cafe Bar, although I’m not sure CAMRA thought much of it then as they haven’t burdened themselves writing anything about it. It reopened in its current name in late 2024, so the situation where some of the signage has already fallen off is perhaps a little sub-optimal. The current name is actually the traditional name for the venue, it was known as the Manor Inn until it closed in 2009.

    In terms of the venue’s history, the Manor Inn was trading before the Second World War, but I can’t find when it first opened as a pub. An article in the Torbay Express in July 1985 noted that the pub had opened a new beer garden “into an oasis away from the hub-bub just a few feet away”, mentioning that it was a Courage pub that had been managed by Steve Menzies for several years.

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    The staff member was friendly and tried to engage Ross in conversation at the bar (she wasn’t to know that Ross doesn’t like that type of engagement as he gets scared) about all the events that were taking place at the pub and commented we had really come on the wrong night as they didn’t have anything happening on a Monday. She also came to the table we were sitting at to tell us about the jukebox, although I’m not sure if we were meant to choose the music or something. I decided against that, as although we’re not far from Wurzels territory, I can say with some confidence that it would have sounded out of place.

    As for the drink, the Guinness tasted as expected and was at the appropriate temperature, so all was well there. Ross had some complaint about his lager, but then again, I often have some complaint about his lager but as mentioned in my last post, I don’t judge….

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    The food menu and I’ve seen from their Facebook page that they serve Sunday roasts for £10 every week that look decent value. The prices for the food and drinks are moderate and the surroundings were in a reasonable state of repair. It’s got more of a cafe feel to it, but that does fit in with their concept.

    I think that the staff member was perhaps just a little over-enthusiastic in telling us about the pub, but that’s hardly a fault, it’s marvellous how someone is proud of what they’re building. This pub isn’t trying to be a craft beer bar, but it’s trying to be a pub for the community and it’s inevitably operating in a difficult environment making that work financially. Above is the pub’s Facebook post about what’s happening this month and there’s some considerable effort gone into arranging this. The atmosphere looks quite vibrant, but it’s positive to have the old pub name back and that there’s someone making a real effort to restore its fortunes. I got the impression a couple of customers were intrigued as to who we were, but solely because they hadn’t seen us before rather than out of any unfriendliness. For anyone moving into the area and looking for a place to go for live music, this I suspect would be a place where they would feel welcome.