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Category: Bedfordshire

  • Wizz Air (Luton to Gdansk)

    Wizz Air (Luton to Gdansk)

    This is the delights of Luton airport at 05:45 this morning, after the ten minute walk from the nearby Holiday Inn.

    There’s the Wizz Air flight to Gdansk, with boarding information at 07:35. I didn’t fly with British Airways on this occasion as they have currently dropped the later flight to Warsaw and they’re dropped Krakow entirely. The Wizz Air flight cost a ridiculous £7.50 each way, which was another handy factor in this little arrangement.

    The boarding information didn’t ultimately come until 07:50. Incidentally, the security process at the airport was efficient and I was airside within five minutes of entering the terminal building.

    The boarding process was chaotic and ill-tempered, although I just let them get on with it. The boarding gate is on the lower level and so there is a flight of stairs between the corridor upstairs and the boarding gate, with customers waiting to join the queue. What is poor is that there are very few screens or boards to show customers that they’re in the right location as they’re going to their gate, this is in my view shoddy from Luton Airport, which feels a mismanaged set-up in general, as there were numerous confused customers about the place. I’m reminded just how well Heathrow T5 manage this.

    The set-up here is that there’s a short priority queue and so the staff member called up to ask non-priority (people like me…..) customers to come down as there was a separate waiting area. A woman rushed down the steps, barged me out of the way and announced loudly “I’m priority, let me though” to the staff member. The staff member rolled her eyes and said “I called non-priority, I was very clear” which led to lots of muttering from the annoyed customer. There’s no real reason to need to rush to board, there’s plenty of space for bags and seats are already allocated.

    There was an element of just bad planning here though, as we were in the holding area between the aircraft and the passports being checked for around thirty minutes. I found a seat and read a book on my phone, but there were no seats in the priority area, so those customers were all stuck standing up. It just felt muddled and there were three arguments between staff and customers over bags. I do like the drama to a degree, but some customers were getting quite het up. Oddly, the only customers getting het up seemed to be British, even though the vast majority of the customer on the aircraft seemed to be Polish.

    We were finally allowed out to the aircraft, around twenty minutes later than scheduled. The aircraft is HA-LVI, a nearly new Airbus A321 Neo which has been used by Wizz Air since June 2020. The aircraft had a busy day, it came from Warsaw this morning, then went to Trondheim and back after it arrived in Gdansk. It’s off to Oslo tomorrow and I’m sure it’ll have a lovely time there.

    The flight was absolutely fine. I hadn’t paid to reserve a seat and I was automatically given a window seat, but there was no-one in the middle seat as the aircraft was only about 60% occupied. The announcements from the pilots and cabin crew were polite, but broadly inaudible and the safety announcement was given way too fast to be of any use. However, the cabin crew were friendly and their service was efficient and unobtrusive, with the flight being perfectly relaxed and comfortable.

     

    I had forgotten that it was winter in Poland, so this snow and ice everywhere was a slight surprise.

    The disembarkation process was a little sluggish, with everyone taken to the main terminal by coach. I was in no rush and lingered about, which meant that I was one of the last people to get on the coach. So many people rush about and I can’t be doing with all that stress. By chance, it also meant that as I was the last to board, I was the first off the coach and I was the first person to leave the security area which was handy.

    The member of security staff at border control was helpful, although he didn’t want to see my negative test I got yesterday, but he did check my Covid pass and my locator form. Although I could have got away without paying £32 yesterday for an LFT at Luton Airport, there are two reasons that I’m glad I got it. Firstly, I would have worried all day if I didn’t have it, and secondly, it’s just best to do things properly rather than risk being fined or deported.

    And Gdansk airport terminal, safe and sound. I have to say that this was ridiculously good value for £7.50 and Wizz Air felt a safe and secure airline to travel with, with the cabin crew being friendly and the aircraft being clean. The boarding process was unnecessarily stressful for many customers, but I was quite happy with my window seat and bag near to me, all perfectly comfortable. I will no doubt travel with Wizz Air more this year, not least because of their range of destinations, but also because their flights are so often reasonably priced.

  • Luton – Holiday Inn

    Luton – Holiday Inn

    I’ve never stayed overnight in Luton before (and let’s say here, this must be on the bucket list of any wannabe traveller), but I had an early morning flight from the airport and I also needed to get an LFT test the afternoon before to be allowed into Poland, so this airport hotel seemed a sensible option. It’s not cheap, it was showing as £65 per night on IHG’s site, but I had another free rewards night (so many hotel offers at the moment), so this was all without a charge to me. There was also the option of the Holiday Inn Express down the road about 50 metres, but I wouldn’t have been able to have the free breakfast as I needed to leave early, and missing out on something would have annoyed me (although I think they might offer an earlier takeaway breakfast at the HIE, but I didn’t want to overthink things).

    The standard Holiday Inn interior and the bloody windows that don’t open. There’s no excuse for this sort of short cut, the Holiday Inn Express has windows that open so if it’s good enough for them…. The temperature in the room was OK, but the air conditioning isn’t good enough to get my ideal temperature (which is similar to the chiller room in a fast food chain). Otherwise the facilities were all working and the room was clean and organised, although the television wasn’t one of the smart ones that seem to be so common in Accor properties now. There’s a gym somewhere in the hotel, but I forgot to use it.

    I will give credit to the staff giving me the room furthest possible distance away from the lift on the top floor, which is my favourite room in a hotel (unless there’s a bigger one, or a room with free beer in it). I noted that the signs in the hotel to get to the room take guests a slightly longer way than possible, but then I realised that no-one really cares that another route saved three seconds. I need to get out more…. Oh, also, there’s a 24 hour bar at the hotel, which is no doubt useful for those wanting a drink after a late night flight (or indeed a pre-departure tipple).

    The decoration in the restaurant and bar, with all the staff being friendly enough as well which lifted things somewhat. There are numerous complaints on-line about how guests have got big bills for using the car park, but I suspect a lot didn’t follow the rules which look quite clear. It’s no surprise these rules have to be enforced here, as it’s so near to the airport and they charge drop-off fees and don’t allow stopping.

    A perfectly adequate welcome drink, it’s not going to be stocked in Goose Island, but it’s sufficient for a hotel bar. I will comment on, rather than complain excessively, that the hotel didn’t bother provided the promised snack (ie, crisps or nuts) listed on the drinks voucher. I have no idea why hotels try and make shortcuts with things like that for the sake of 20p given the huge costs they have with the rest of their operation.

    There was a little internal noise from the air conditioning making odd noises, which I wouldn’t have noticed if I could have had a lovely window that was open. The obsession that Holiday Inn have with sterile rooms, fortunately a relatively rare occurrence when I stay in Accor properties (I’ve realised I’ve started to go on about Accor more, sorry).

    The reviews for the hotel are adequate, although not as high as the neighbouring Holiday Inn Express and that’s odd, as I think Holiday Inn should be rated higher. I was amused at this review:

    “An employee brought our beers to table that were 2/3rd’s beer 1/3rd foamy head. Again, just a training issue I would think. My dinner guest happily showed the employee how to pull a pint.”

    I bet the employee wasn’t happy, but there we go…. One customer complained that the taxi fare cost £10 to take them to the airport, but that must be a one minute journey and I can’t imagine the driver wants to wait in the long queue for many trips like that.

    I think I’d be more inclined to use the Holiday Inn Express if I live the dream and stay again in Luton as they appear to have windows that merrily open and close to the heart’s delight of the average guest, and there’s also a free breakfast.

  • Luton – The White House

    Luton – The White House

    I wasn’t in Luton for very long today, but I had chance to pop to the JD Wetherspoon outlet as it’s listed in the Good Beer Guide. The company did have two pubs in the town, with the London Hatter being open between 2011 and 2016, but it couldn’t have done well for them given the short amount of time that it was open. The venue is still closed, clearly it doesn’t tempt any other operator either.

    But back to the White House, which I think is a marvellous name for a pub given my surname (I’m easily pleased). It’s a cavernous venue with two different bars, both of which were staffed when I visited just before lunchtime. As for the reason for the pub name, this is what the company say:

    “In the late 19th century, the Crown & Anchor Brewery stood on the site of this Wetherspoon pub, a short walk from the site of Luton’s first brewery. Founded by Thomas Burr, in 1780, it stood next to his family home, known as The White House.”

    The brewery isn’t noted on this map from the late nineteenth century, the pub is located just above where the PH is indicated on the map, so it’s nice that the site is still used by a beer selling venue.

    This is an odd JD Wetherspoon insomuch that the toilets aren’t upstairs, as they’re usually tucked away in the furthest corner of the pub. Despite being a modern building, there’s been some effort with decorative features and I liked the number of power sockets that were available. Plenty of books on the shelves upstairs as well, they add character to pubs and I approve.

    I went for a half a pint of the Devon Darkness from Hanlons Brewery who are based in Exeter, the same place that Tim Martin lives (I mean the city, not that the owner of the company lives in a brewery). The beer was well kept and at the appropriate temperature, and keenly priced at £1 for a half so there’s nothing much to complain about there. There was nothing of particular note about the beer, but it was an acceptable enough dry stout.

    The pub has about the same review score as the average JD Wetherspoon outlet, so it seems to be running as efficiently as most others, and I felt that the staff were friendly enough. There was a good choice of real ales, seven different ones across a variety of beer styles, all keenly priced. There’s nothing exceptional that I can note, but the pub seemed to be well managed and I can see why it’s been listed in the Good Beer Guide.