Category: Good Beer Guide

  • Maidenhead – The Bear (JD Wetherspoon)

    Maidenhead – The Bear (JD Wetherspoon)

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    The pub stop en route from Cardiff to Luton was the JD Wetherspoon operated The Bear in the fine town of Maidenhead. This was all rather appropriate because this is where Liam grew up, although he didn’t take up drinking until he became friends with me, I suspect I drove him to it. But, anyway, this pub is also listed in the Good Beer Guide so that’s another box ticked.

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    It’s quite a spacious arrangement and using the chain’s history notes about the pub name, which is one of the few that they haven’t named themselves.

    “The name of this historic inn was perpetuated when it became a Wetherspoon pub in 2010. The Bear has been on this site since 1845. Previously, it was at the corner of Park Street and High Street. The Bear is recorded in 1489, when the landlord charged ‘an unlawful price for provisions’. In the early 19th century, it was one of the town’s main coaching inns, but was converted into a private house in 1845.”

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    The real ale selection and there’s a couple of interesting options there, as well as the Greene King IPA for those who want something to clean their shoes with or something.

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    My now obligatory carpet photo.

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    I was slightly surprised that this pub is on the cheapest price band for the chain, I thought being on the Elizabeth Line into London they might have gone for some premium pricing. There are our drinks on the screen and these were made promptly, but not served before the food arrived. As we were sitting by the counter I asked if we could possibly just take the drinks as the food arrived, with the team members helpfully facilitating that.

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    This might have been the third day in a row that I had this…. Well, actually, it was the third day in a row, but I like their steak pie and especially so when it’s just over £7 including a drink. The included drink is the Eye of the Tiger from Wilde Child, a very agreeable beer which had a taste of marshmallows and chocolate, certainly verging on decadent.

    As it’s a JD Wetherspoon pub, I feel the need to look at the online reviews and this venue is rated around average for the chain.

    “On the 8th Nov 2025 I attended the rememberance day in maidenhead as I am a veteran with 24 years service. My partner was away so I brought the dog with me. There where lots of veterans outside the weatherspoons so i decided to buy a pint there. I had my medals and could be clearly identified as a veteran. On buying a pint I was then approached by a staff member and told that I would not be served as my dog wasn’t a service dog. I wasn’t even allowed to stand outside with a drink which i offered to do. The staff where very polite. Mr Weatherspoon, if it wasn’t for veterans then your pub wouldn’t exist or you would now be serving German beer. Shameful, stupid rules Mr Weatherspoon. You should be ashamed.”

    Just about every JD Wetherspoon pub is littered with reviews about why they should be exempted from their dog ban, including how well behaved it is, how quiet it is, how it wouldn’t cause any trouble. They’ve made it simple by just banning all non-assistance dogs, I’m not entirely sure why Tim Martin should be ashamed.

    “I recently visited this pub and unfortunately had a poor experience. After ordering and paying for a drink, I was informed that dogs were not allowed on the premises due to pub regulations. While I understand and respect their policy, this information was not clearly displayed, leading to an unnecessary purchase and inconvenience. Furthermore, the pub’s cleanliness left much to be desired. I recommend they make their dog policy much more visible at the entrance to prevent similar situations for other customers.”

    In fairness, there isn’t a sign out the front about this, or there wasn’t when we visited anyway.

    “Ordered a Stella for £4.37, poured half and then left me for 5 minutes to change the barrel and then brought the warm half a pint back and proceeded to continue to fill. I asked for a fresh pint and he wasn’t pleased that a customer could do that!!! Cheap pub but don’t expect a great experience”

    I suspect quite a few pubs would be surprised that a customer would ask for a keg beer to be changed in such circumstances. I’ve removed the unnecessary comment about the team member…..

    “Ordered food and had it delivered @8.30 only to be told by the doorman that we needed to leave by 9pm because we had children. The manger was unsympathetic and said half an hour was ample to eat food! When asked if he had children he said no!! To which I replied how do you expect children to eat within half an hour especially those with additional needs! No compensation received”

    It does sound ample 🙂

    “Absolutely disgusting service from the male server and manager on shift this evening. I ordered food through the app – I asked if the server could provide me with allergen information regarding the side salad sauce (I have coeliac disease and this is not on the allergen menu) the server refused to help me in any way, saying that it’s “company policy” to not give out any allergen information. I then approached the bar where I heard him bad mouthing me to the manager who said “well I’m not going to give her any information either”. In the end I asked to see the sauce bottle and the manager acted as if this was a huge inconvenience rather than a simple task. Ridiculous.”

    It’s not on the allergen information charts as it’s not an allergen, team members aren’t going to be easily able to give advice on this and that seems to me a very sensible and responsible company policy.

    “Unfortunately its hard to give a good opinion on this pub as it’s damaged in reputation for losing its lively atmosphere and hosting a good night out.”

    I suspect the chain quite liked losing its lively atmosphere to be fair.

    “Slow service but the beer used to be good at this Wetherspoons pub. Tables never too clean, and always a bit sticky. Now that it lost its good beer guide place 2018 no point to bother. Go to Coppa Club, it is only up the road.”

    At least it’s back in now 🙂

    Anyway, I digress once again. I rather liked it here, it was busy, the team members were friendly, the service was efficient, the prices are firmly towards the lower end of the scale and the beer range was entirely acceptable. All quite lovely.

  • Cardiff – Pen and Wig

    Cardiff – Pen and Wig

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    The next Good Beer Guide venue that we headed towards was the Pen and Wig, located in a former Victorian house. I realised, with a little disappointment, when entering that the venue was operated by Stonegate as part of their Heritage Pubs brand. In fairness, it’s very well reviewed online and they’re clearly doing something right.

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    There was quite a broad range of real ales, although nothing exactly set the heart racing and the prices were towards the higher end of the scale. The service was though friendly, engaging and efficient.

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    I went for half a pint of the Horny Goat Ale from the Trefforest Brewery and it was clean, hoppy, well-kept although perhaps a touch generic.

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    For anyone interested, here’s their matchday food menu. They normally have a slightly wider menu available, although this looked reasonably interesting.

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    Richard commented that he was the oldest customer in the pub, but I find that’s very often true. He was right though that this seemed to be a popular venue for students, so the average age was quite low. Richard had knocked off all the flower arrangement on the table, we initially thought as part of some political statement, but it was just clumsiness. We didn’t say anything though.

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    Being a Stonegate pub, I realised that Richard and Liam could sign up to their loyalty app to get a free drink. Liam went for a Guinness, which I kindly shared with him after his nifty work in getting half into a half pint glass, whilst Richard opted for a gin and tonic. Well, it would have been tonic, but they had run out and so they gave him one rather flooded with lemonade.

    The building only became used as a pub in the 1990s, so it’s one of the more recent licensed premises in Cardiff. I wasn’t surprised and delighted with Stonegate operating it as their prices are high, but at least they had a decent real ale and cider offering. The venue was relatively clean and it was spacious, helped by the large beer garden at the rear of the property. I did feel that I received value for money given that I received half a Guinness for free, so that felt like a win as well.

  • Pontypridd – Tumble Inn (JD Wetherspoon)

    Pontypridd – Tumble Inn (JD Wetherspoon)

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    Next stop on our little expedition was a flying visit to Pontypridd and Wikipedia tells me that this station once had the longest platform in the world. That’s something I’ll have to investigate at some point, I like a bit of railway excitement.

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    We were visiting The Tumble Inn, a JD Wetherspoon operated pub which is also listed in the Good Beer Guide. The chain explains the pub’s history on their website:

    “In Victorian times, this area was known as ‘The Tumble’, from the horse-drawn carts which often overturned as they journeyed to and from the pits. The Tumble, with its innumerable inns, was the heart of the town. The Half Moon, which stood opposite this site until 1989, was said to be the most frequented bar in Wales. The New Inn is also well remembered. A farmhouse in the 1730s, the New Inn became a post house and then a famous hotel, until it was demolished in 1982.”

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    We were celebrating our bravery at abseiling, me with a beer, Richard with gin, Ross with a coffee and Liam with an orange & lemonade…. They know how to party. Incidentally, I had gone to take a photo of the carpet, as I’m like that, when my drink arrived and they wouldn’t leave it on the table until I came back and they could check that I was old enough. They seemed to decide I was old enough with alarming speed, but there we go.

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    The pub interior and the venue is on the chain’s lowest price band.

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    My new obligatory carpet photo.

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    As I’m a creature of habit, I had another steak pudding with a rather lovely craft beer of Son of a Beach from Tenby Brewing Company. The food and drink cost just £7 and the beer was hoppy, fruity and a little tropical. The venue had around seven real ales available as well as craft beer selections, all at their usual low prices.

    The food tasted as expected, it’s not fine dining but it’s entirely agreeable. Richard went for a festive pizza as he’s very excited about Christmas with Liam going for a hearty meal of sausages and chips.

    As usual, I feel the need to check the online reviews and the venue is about average in JD Wetherspoon terms.

    “The last reason for visiting here has gone. San Miguel has been taken off and replaced with a very inferior Poretti. There is now no decent premium lager.”

    Each to their own, but both are technically premium lagers and neither set the craft beer scene alight shall we say.

    “Me & my friend come into Weatherspoons we ordered our food. I went outside & I did talk about making a joint. But I didn’t it was just words. Then the manger came over & asked n me to leave which I understand even though I ain’t done nothing. She knows me from before & is judging me & my friend on my past. I have worked hard to be clean off drugs. I am clean 18 months now.”

    One of the more personal reviews that I’ve seen….. But not many JD Wetherspoon pub managers are going to let customers stay in their venue that have made it clear they will be rolling a joint.

    “Called in for a fish Friday lunch and was told the menu had been changed so no longer providing the “healthy fish” option.”

    This is a very old review, but I forgot that they offered this option until early 2017. I’m sure that they had good reasons to get rid of this, but I always thought it was a sensible idea. Not that I ever ordered it, which is likely the good reason that they stopped doing as no-one wanted it.

    Anyway, I digress. The pub was busy and we were perhaps fortunate to find a seat, the team members were friendly and the food and drink met my expectations. The value was excellent and I’m glad that the Good Beer Guide directed us here.

  • Cardiff – Gatekeeper (JD Wetherspoon)

    Cardiff – Gatekeeper (JD Wetherspoon)

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    Our final pub of the evening was the Gatekeeper, a JD Wetherspoon venue which is also listed in the Good Beer Guide. In terms of the pub name, the chain notes:

    “This pub is near the site of one of the five gateways through the medieval city walls. Originally called Wales Gate, it became known as Blounts Gate after a former gatekeeper. A blue plaque nearby indicates the location of the gateway to the Town Quay. Although the nearest water is now more than 200m away, until 150 years ago, the Taff flowed along what is now Westgate Street and, until the end of the 18th century, the quay was Cardiff’s main outlet to the sea.”

    They don’t mention that the building was originally constructed as a theatre and it was more recently used as an auction house.

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    I was pleased to see that the Plum Porter from Titanic was on, but this was apparently unavailable, as was the Old Peculier from Theakston. I wasn’t entirely sure that I understood why they didn’t turn the pump clips around.

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    I instead went for the Time Travelling Taxi from Brew York, a competent pale ale which was hazy, juicy, fluffy and entirely acceptable.

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    My obligatory carpet photo. The online reviews are in keeping with the national chain’s average and I always feel the need to have a little look at them. I never claimed to be interesting…..

    “got kicked out for no reason, abit ridiculous really, no warning loads of us kicked out for no reason? wouldn’t recommend. Wheelchair accessibility Not available no space no help or support”

    The venue is accessible, but I wonder how I’ve never been thrown out of any pub but some people get kicked out for “no reason”, it’s a mystery….

    “Absolute moronic decision by the so called “manager” to change channels on all TVs on Saturday 9th November from Liverpool vs Aston Villa to the hugely representative France vs Japan Rugby game (must have been 1 French supporter in the whole of the pub) – the bar staff had promised the game would be on but old incompetent “manager” decided to take a unilateral decision to satisfy one person.”

    I think this is why some venues just decide not to show sports at all…..

    “Watched some guy complain about women using the men’s toilets from what I gather nothing was getting resolved and he protested by entering the women’s toilet found this quite interesting as within seconds there were doormen there to throw him out not very professional run place and not very considerate as women should not be using the men’s as that guy was right. The man actually complained to a member of staff cleaning the gents at the time who did nothing to resolve it very untrained staff and the managers attitude was he didn’t care very rude staff all doormen the same attitude I felt like saying that the guy who got thrown out had a point because there were women in the men’s toilet on several occasions even a female member of staff at one point to sign the check board don’t think I’d like it if my partner had to do that or my daughter as part of her job role.”

    I’m not sure entering the female toilets as part of a protest was perhaps the best thing to do here….

    “Manager gave away our table and stole our drinks because we didnt tell every staff member we were going out for a cig, told two obviously not enough refused to give is a refund or a new drink.”

    Hide them behind a menu, job done.

    “Ripping people off yesterday with big price hikes just because the Foo Fighters were playing Cardiff. The place was packed , they would have made plenty of money anyway”

    A couple of people have noted this, I wasn’t aware that JD Wetherspoon were engaged with hiking prices for certain events but that feels a little underhanded if true. Unless there’s some minimum pricing required for certain events which might explain it.

    “Never got to enter as it’s impossible to park your car anywhere sensible”

    I’m not sure that’s entirely fair on the venue to leave them 1/5 for not being able to park.

    Anyway, I liked it here although I’d rather they turned the pump clip around to show what beers they didn’t have. The service was friendly, the venue was pretty clean and it felt safe and welcoming, so all really rather lovely.

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    With that, it was off back to the hotel via an Uber booked by Richard. A really rather lovely day.

  • Cardiff – Tiny Rebel Bar

    Cardiff – Tiny Rebel Bar

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    Earlier on during the day we had visited the Tiny Rebel brewery in Newport, so a visit to their Good Beer Guide listed pub in Cardiff seemed a rather good idea. In terms of the building, CAMRA note:

    “This listed building was a county council club for many years. Note the heavy iron shutters on the small barred windows, in what was once a treasury vault.”

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    There was a friendly welcome at the bar although, similar to my thoughts at their brewery, there seemed to be a lack of the innovative and intriguing beers that Tiny Rebel have brewed in the past.

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    I opted for a half of the Cosmic Pale and a half of the Double Drip.

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    They also had a selection of ciders available.

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    The beer on the right is the Cosmic Pale, which was light, fluffy and a little sweet. The beer on the left is the Double Drop which had a chocolate taste and was also sweet and smooth.

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    We couldn’t visit upstairs as there was a private function on, but there were a series of rooms including this one with a piano.

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    Very grand. Food is offered during the day and that’s based around a burger menu. Although it took us a little while to find a seat, it’s a sizeable venue and it had a quirky feel to it, but it was all welcoming and comfortable. There was an upbeat atmosphere and it all felt suitably on-trend for Tiny Rebel.

    As a bar, I liked this, although I hope that Tiny Rebel goes for some more innovation in the future as they have in the past. The two beers that I had were perfectly enjoyable, but they seem to have shunted themselves from cutting edge to something more generic. But the building was historic and felt entirely appropriate for the Tiny Rebel brand. Along with the friendly staff and selection of beers, another very worthy entry into the Good Beer Guide.

  • Cardiff – The Old Arcade

    Cardiff – The Old Arcade

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    The next pub on our little meander was the Old Arcade and it wasn’t a very long walk from the Head of Steam and their sign is just visible on the right hand side of this photo. The Old Arcade is something of a well-known venue in Cardiff and it’s also listed in the Good Beer Guide.

    The pub’s website has a history of the venue, something which I always think is a very positive thing. When the county gaol was demolished in 1835, an area was created for a new indoor market and an arcade was constructed to reach it from Church Street. Next to that new decadent arcade was a pub, known in 1844 as the Birdcage, later known as the Arcade & Post Office, then the Arcade Vaults and now it’s known as the Old Arcade.

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    The service was friendly and there was a collection of real ales to choose from, primarily from Brains brewery who operate the venue although it’s apparently currently leased to Marstons.

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    And the keg options.

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    I went for the Dark Mild from Brains, which was creamy, dark (obviously) and also was robust enough to go well with my salt & vinegar crisps.

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    This is the rear room of the pub, with plenty of rugby memorabilia and imagery around. CAMRA note that this is perhaps one of the best known rugby pubs in the world, which is certainly a claim to fame.

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    There’s a covered area to the rear which offers more space, although this was firmly padlocked off when we visited. I can imagine how busy this gets when there is rugby being played in the city.

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    The bar in the rear room of the pub and some of these fittings are from the Victorian period.

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    And for anyone interested, here’s the menu which is served during the day. The online reviews are very positive although there was a complaint from a disabled customer that there was no provision for them and they were told that it was standing room only. The venue replied “You are quite welcome to come for a drink but it’s just standing only, we welcome everyone in our pub” which is perhaps inappropriate wording and I can see why the customer feels that this was a sub-optimal response. But there are very few negative reviews and that’s quite impressive given how high volume the venue is.

    I rather liked this pub, it was welcoming, friendly and seemed organised. There were numerous real ales available and there’s an element of history which is evident here. I was pleased that the Good Beer Guide listed this venue, it seems a most appropriate choice.

  • Cardiff – Head of Steam

    Cardiff – Head of Steam

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    Our first pub in Cardiff was Head of Steam, which ticked numerous boxes for me. Firstly, I’m working my way around every Head of Steam in the country and I don’t have many left, it’s also a decent venue which has the beers listed on Untappd and to add to that it’s also listed in the Good Beer Guide.

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    Some of the keg beer options.

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    Accepting that I was making an awkward request, I asked if I could order 1/3 of three different beers. The team member was helpful and pro-actively mentioned that there was an offer of any four 1/3rds for £10 which was very reasonable given the cost of some of the beers.

    Anyway, from left to right:

    (i) Brewmaster Special 007 from Brew York – grapefruit, hoppy and quite fierce, with some pineapple in there as well.

    (ii) Bird of Prey from Ulitje Brewing Company – juicy, hoppy and another fierce tasting one.

    (iii) Jellyfish Nebula from Tooth & Claw Brewing – a clean and hoppy beer, but I would have ideally liked a bit more punch from it.

    (iv) Sticky Toffee Pudding from Vocation Brewery – this is the cask version and there were upfront toffee notes, roasted end-notes and it was a bit thin, but the toffee taste was pleasant.

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    Liam followed me by going for four different beers, with Ross ordering a pint of lager but I wasn’t judgemental about that….. Richard decided he wanted a decadent can. Richard will be showered with praise later on in this post for his decisions in this venue, but I’ll come onto that.

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    This is Richard’s beer but I helped him drink some of it, it was rich in flavour but hides its ABV. Not enough chilli for me, but lots of chocolate and it was slightly decadent.

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    Richard decided to get some cans and I was surprised and delighted by this one, Fancy Orange from Twice Brewed. This is my kind of thing, there’s orange, there’s fizziness, it’s low ABV but it’s rather lovely in a Hooch kind of way.

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    The Dandelion and Burdock sour and I thought that this was brilliant. It was punchy, herbal with elements of liquorice. This was certainly another one verging into decadent.

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    The bar had quietened down a little from how busy it was earlier. There was a private party on the first floor and no seating when we came in, but it was a little more calm later on.

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    Richard getting in the way of my photo of the Untappd screen, which for those who can be bothered to zoom in can see the latest check-ins from Liam, Richard and myself. Ross refuses to get Untappd which feels sub-optimal, but who am I to be judgemental….

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    This was the beer of the night with caramel, banana, toffee all beautifully combined. Slight burnt notes, but so agreeable with great mouthfeel and smooth for its ABV. Decadent and brilliant.

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    Richard was so excited at the beers he decided to sneeze a lot, so we ran for safety to the bar. Not one to linger on Untappd, but Richard is getting ever better at his scoring and even Liam is coming on nicely….

    Anyway, this is a really rather lovely bar with an interesting mixture of cask and keg beers. The prices were reasonable with the offers and the team members were friendly, engaging and helpful. The venue could perhaps keep its Untappd listings a little more up-to-date, but that feels like a minor matter.

    But, particular thanks to Richard for getting so involved with the can choices and encouraging us to stay a little longer than we might otherwise have done, he was absolutely right to tempt us into lingering in this really rather lovely venue. Definitely one that deserves to be in the Good Beer Guide.

  • Coventry – Golden Cross

    Coventry – Golden Cross

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    I neglected to write this Good Beer Guide listed pub up when Richard and I visited in August.

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    The exterior is lovely. The pub seems proud of its history and notes on its website:

    “The Golden Cross is the oldest pub in Coventry (One of the oldest in The Midlands). Built circa 1583, during the reign of Queen Elizabeth 1st and established as a public house circa 1661, during the reign of Charles II (The year of his coronation). The Golden Cross boasts traditional Tudor features which include: jettied upper floors with exposed beams, the pub also features a Dragon Beam which makes it possible for the jettied floors to go around the corners.”

    It was fortunate to survive the Blitz which damaged so many other nearby buildings and it was extensively refurbished in 2017.

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    I’m less engaged about the music, but a warm welcome is always positive.

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    And we did receive a warm welcome from the friendly team member, although I didn’t get a chance to take a photo at the bar. I didn’t ask for a CAMRA discount but the team member pro-actively asked if we were members of CAMRA, which I suspect tied in with the Great British Beer Festival that was about to take place in the area. I realised that I had left my CAMRA card in the hotel room, but I was kindly offered the CAMRA discount anyway. Perhaps I look like a CAMRA drinker, although I’m not sure what I think about that.

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    I went for a pint of Titanic Plum Porter which is always a delight, it’s smooth, fruity and luxurious. This is the period from when Richard was his new slim self and looking very healthy for it. There are usually around five real ales available and the Plum Porter tasted well kept and was at the appropriate slightly chilled temperature.

    This wasn’t really a venue for me though at the time that we visited, it was quite quiet in terms of the number of customers and also very loud from the live music. It was hard to have a conversation and the lack of customers gave it a slightly odd atmosphere. However, what I didn’t realise was this:

    “We have live music every Saturday downstairs from 9pm – 11pm, so those who prefer a quiet drink in Coventry’s oldest pub can enjoy a relaxing evening in comfort in the bar upstairs.”

    If I had realised, I would have gone upstairs. Anyway, we decided to leave soon afterwards in the hunt for a pub where we could have a conversation and gossip about the world. Nonetheless, this is a lovely pub and I think we just visited at the wrong time as there was a friendly welcome and I enjoyed the heritage of the venue itself. They also do what appears to be a good value food offering at lunchtime and in the early evenings. Hopefully I’ll get a chance to visit again at one of those rather quieter times as I did like the building, the friendliness of the team members and the beer.

  • Coventry – Earl of Mercia

    Coventry – Earl of Mercia

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    I appear to have forgotten to write about this Good Beer Guide listed pub in Coventry. It’s operated by JD Wetherspoon and is nearby to their sister pub the Flying Standard. As usual, I’ll use their history of their venue:

    “This is named after Leofric, Earl of Mercia, who founded St Mary’s Priory, Coventry’s first cathedral. A larger-than-life statue of Leofric and his wife (Countess Godiva) can be seen above the main entrance to the council house, opposite this pub.”

    The building on High Street opened in June 1896 as the London and Midland Bank, later becoming the Midland Bank. It was turned into a public house in the early 1990s, initially being Cassidy’s until 1994, then the Phoenix Bar until 1996 and then it became part of Lloyds which was bought out by JD Wetherspoon as their more youth focused brand. The pub was renamed its current name of the Earl and Mercia in 2001.

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    I haven’t taken many useful photos of the pub, but as Julian (wise) says, I’m sure we’ll all cope.

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    This is from my visit with Richard a few months ago, I went for the Tesseract from Black Hole Brewery which was only £1.64 for a pint after the CAMRA discount. It was better than I had expected, it was rich, smooth with lots of plums to the whole arrangement.

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    And this is the Key Lime Pale from Hogs Back Brewery which I had this weekend as part of the JD Wetherspoon October beer festival. This was just 98p for a half and it was certainly full of lime flavour, being light, soft and hoppy.

    As usual, best I have a little look at the reviews for my own amusement. It’s rated very highly for a JD Wetherspoon venue and that fits in with my experiences here, which have been positive.

    “First of all, the staff discriminated against Chinese people. If you’re a local, the servers will bring the drinks to your table, but we had to go downstairs to get our drinks and bring them to our table on the second floor. The entire time, they watched us through the surveillance cameras. I told them I don’t drink alcohol, and they said I didn’t need to show my ID in that case. When we brought the drinks back to our table, I smelled the dark beer out of curiosity because I had never had it before. Then, a server came up and asked us to leave, claiming that I had drunk the beer. However, I’m allergic to alcohol, so I couldn’t have drunk it in the first place. The manager insisted that I drank it, not just smelled it. This is clear discrimination against Chinese people.”

    Hmmm, they bring everyone their drinks but this reminds me though of a woman in one of the London pubs in their chain that was getting frustrated that no-one was serving her at her table, but she saw others getting their drinks delivered. She stomped out in the end after the team member refused to take her order himself and insisted she use the app.

    “I feel violated, we ordered two pitchers exactly the same price, mango monster mash or something

    This is the difference in ice/drink

    The guy who served us was rude all night, insisted they were all the same even though I showed him the difference.

    Don’t order here, wetherspoons please sack the only guy working here on 28/01/20″

    Please sack a team member as he served cocktails in two different shaped jugs? Yeah, that sounds reasonable…

    “We were just having lunch and the guy came up to us saying that we need to leave. We politely said that wr will leave after finishing our dinner but the guy was so rude and racist that he came back again and argued with us, forcing us to leave the place which is totally not accepted. He was the shift manager for the day 20/11/2023. I never expected this kind of behaviour as we have already paid for the food and atleast accept a decent service from the employees. Please have a look at your team and recruit people who are not racist.”

    I wish reviewers would give a bit more information about why a team member actually came up and asked them to leave.

    “Discrimination on a young adult with SEN needs. We come to this pub as young person finds atmosphere friendly and welcoming. Not today. Bully tactics by staff. 1 day we forgot passport she is 18. We have been served lots of time by staff at wetherspoons without ID. 1 staff member followed me to the table. Hassled me about her drinking alcohol beverage. Very abrupt, unfriendly and aggressive. He watched us for 5 minute’s and came over and said she had taken another sip for a drink. He snatched all the drinks from the table. They would not accept a photo on my phone, which I’ve used previously. Young person was upset and distrraught. Went to the toilet and was physically sick. We went onto have our food dropped on the table by the disgruntled staff member. Duty Manager was unsympathetic and crude. No training given how to deal with people with disabilities. All disabilities are not visible. Shame on wetherspoons we will not be going there again. Wasted £20.00. The food was cold and disgusting. Refused a refund.”

    If this story is as it’s told, it’s not clear to me what the team member could have done other than been more polite and engaged better. Someone without valid ID has seemingly been drinking alcohol, the pub’s licence is at risk if they don’t check ID.

    “I came here on Saturday, had one drink with my friend and decided to go outside in the seating area as it was too hot inside. There were empty glasses on our table which we just moved to the side, and while me and my friend were talking one of the staff (man with long hair) came over and asked if the glasses were finished with, I said they weren’t ours. About 5 minutes later we realised he had put 4 shot on our table, so we were confused and asked the people next to us if they were their shots, which they weren’t. So I assumed someone had bought them for us on the Wetherspoons app, and had 1 shot out of the 4, then the man came back over shouting at me for having a shot and demanding that I pay for it. I told him that he put them on our table so we assumed they have been bought for us, which he then said I said they were mine when he took them over to us (I didn’t, I didn’t even realise he bought them over as I was having a conversation with my friend). This staff member then started arguing with me and was SO rude to me over £2.50, which I did pay. I will not be coming back, as he was so rude to me and was shouting at me.”

    It might have been easier not to take one of the drinks that they hadn’t ordered.

    “I didn’t go there!!”

    Another helpful review.

    “Another wetherspoon which is more expensive than the Gosford Arms for a pint of Stella. No good for sight seeing as all you can see are bill boards of things that won’t necessarily come true in the eye of the public.”

    Probably best to go to the Gosford Arms.

    “I mean as most know they dont have music so that’s one sad thing.”

    At least that makes me happy 🙂

    Anyway, this seemed like a a well-run and organised JD Wetherspoon venue, although it does get very busy and although it’s over two floors it’s not the largest. Keenly priced, popular with students and a decent selection of real ales.

  • Horsham – Anchor Tap

    Horsham – Anchor Tap

    The Anchor Tap was the first pub we visited during our weekend of bar billiards in Surrey and I was pleased to discover that it is in the Good Beer Guide, so that’s another ticked off. And that’s an impressive selection of beers there, cask and keg. I think that’s a well curated beer list, numerous different beer styles and clearly laid out. As another plus, the venue is Untappd verified so I could see the beer list online.

    Excuse the blurry Oscar, Pete and Nathan in the background. This is the Stoopid White Chocolate Raspberry Cherry from Vault City and I remember the delights of when the brewery released the standard version of this beer. It pours like a smoothie and is a light, gentle, fruity and creamy.

    It was a busy pub and it takes its name as it was the former tap room of the Anchor Hotel. The building itself is late Victorian and CAMRA note:

    “Having been closed for 30 years, this pub was reopened in February 2016 by Dark Star Brewery, but with the sale of that brewer to Fuller’s in March 2018, the pub became free-of-tie. It continues to be popular with customers both local and from afar. Refurbished in an early-20th century style.”

    Although it was busy, the service was prompt and friendly, with the venue taking cards and cash. The prices are towards the higher end of the scale, but the beer quality and range is high.

    The Whole Cake from Vault City, which had flavours of raspberries and mango whilst being creamy and fruity.

    My next beer was the 7 Years Sour from Vault City (there’s a theme here for the eagle eyed reader) but Nathan doesn’t like the photo of him behind the beer and so I won’t use it here. Another beautiful beer with lots of mango and passion fruit, lots of depth and really quite decadent. But, all is not lost, the beer is visible in this photo.

    It’s not a huge venue, this is the front room and there’s a small back room, with the nearby toilet space also being quite limited in size. This is where the pub that the local branch of CAMRA was formed in a few decades ago.

    It was a really lovely venue and quite rightly in the Good Beer Guide, a perfect on-trend venue with cask and keg options. It’s well reviewed online and it had an informal and welcoming atmosphere, but given its relative small space it gets busy quickly.