Category: Airlines

  • Flights – Gatwick to Limoges (Titan Airways)

    Flights – Gatwick to Limoges (Titan Airways)

    [I originally posted this in July 2018, but have reposted it to fix the broken image links. Incidentally, this aircraft has now left Titan’s service and is used as a cargo aircraft in South America]

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    Around three weeks before my British Airways flight from Gatwick to Limoges, I received an e-mail informing me that it would be operated by Titan Airways. I had half expected at some point, from reading Flyertalk far too much, that a Gatwick flight of mine would be operated as a wet lease by Titan Airways, so I thought it’d be interesting to see how it went. I did though understand that if I had so wanted, British Airways would offer an alternative date for those who only wanted to fly on their metal.

    The crew offered a friendly and engaging welcome, so my first impressions were positive. The crew were also dressed in a smart uniform and I was pleased that the lead crew member in my cabin was Polish, so I expected excellent customer service. Which I duly received throughout the flight. I was flying in Club Europe, and there were the usual BA services such as hot towels and the drinks selection was the same as BA operated flights.

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    I prefer the slightly more modern British Airways interior, but it was comfortable and clean. Ironically, this was a British Airways aircraft from 1992, when it came into service, until 2015, when it left service.

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    As I’ve commented on elsewhere, I’ve always felt that the British Airways breakfast meal is their weakest, although there’s obviously a huge element of personal taste involved in that. It wasn’t great and was way too over salted, and lacking in any real quality. Having said that, it was hot and as I understand, this is the food that would have been served if British Airways had been operating the flight.

    The crew member was quick to offer extra drinks and he was efficient and seemed to be pro-active in his service. The cabin, which was quite lightly filled, was relatively small, which helped him in his efforts.

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    I can’t imagine why this would be of interest to anyone, but just in case, the safety card.

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    Disembarking at Limoges for the next adventure. It took under one minute from leaving the aircraft to getting through to the front of the airport terminal, although I was the first to disembark which helps enormously.

    I’ve read a couple of people post that they were disappointed to hear that their flight was being operated by Titan Airways, but having experienced this flight, I’m not sure that they have anything to fear. The tier points, Avios and so on are obviously all the same, although I don’t think that the usual Bidvest trolley ran through the Euro Traveller cabin, although I might be wrong.

  • Flights – British Airways (Limoges to Gatwick)

    Flights – British Airways (Limoges to Gatwick)

    [I originally published this in July 2018, but have reposted it to fix some broken image links]

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    After a very lovely week in Limoges it was time to depart back to the UK on board Speedbird. Limoges is not an airport which is difficult to navigate and it rather makes London City Airport look large. Mine was the only flight for a few hours and it took around two minutes from entering the terminal to sitting in the departure gate area.

    I don’t intend to bore people with an in-depth review of the flight, as it was all efficient and well managed. The crew were welcoming and friendly, whilst being attentive throughout the flight. I was in Club Europe and the load there was light, just five customers, which meant that the bulk of the service was conducted by one crew member.

    The cabin was clean and I took my favoured seat of 2C. I say favoured, but I usually get seat 34B on Ryanair because I refuse to pay for a better seat on most flights…. But when I get some luxury, I like an aisle seat, but not on the front because I can’t be near my precious laptop.

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    I’ve always thought that the food across British Airways in First down to World Traveller in long haul, and in Club Europe in short-haul (since that pesky Cruz took away short-haul food) is actually pretty good. It might not be the best in the world, and can’t necessarily compete with Emirates or Singapore, but it has always met my requirements.

    That is with one exception, I’m not the biggest fan of BA breakfasts, especially on short haul where there is little other choice. So I’m always overly delighted when there is a choice for breakfast and one of those options is the plate of cold meats.

    The quality of the cold meats was towards the higher end of the scale, with the cheeses having a depth of taste and the tomato a particularly pleasant flavour. The meats melted in the mouth and there was a choice of four bread rolls, with the seeded one taking my fancy.

    Given it was a morning flight there was a lot of champagne and wine flowing in the cabin, although just for today I felt that this was a morning for orange juice. Although the champagne did look tempting…. The crew member pro-actively offered extra rolls, drinks and checked if I needed anything else, so I didn’t go without at any time during the flight.

    Due to my position in 2C it meant that I disembarked the flight first. And disembarked is the correct word, I refuse to use the word deplane…. I don’t actually like this, as it means that I feel I’m under huge pressure not to get lost as I walk towards the terminal. It’s amazing how I can deviate from what an airport can think is its idiot-proof walk towards customs.

    I took this flight for purposes of securing BA status next year and it cost £84, which I think is very reasonable for a business class flight. Although, having said that (well, written that) Limoges is one of the cheapest routes for business in Europe on BA, but it’s a seasonal flight only.

  • Flights – Wizz Air (Cologne to Luxembourg)

    Flights – Wizz Air (Cologne to Luxembourg)

    [I originally posted this in July 2018, but have reposted it to fix the broken image links]

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    Needing to get from Gdansk to Luxembourg in just over a day didn’t give me many affordable options. I tried to get a Ryanair flight, but there were no direct flights anywhere near, but there was the option of getting a Wizzair flight from Gdansk to Cologne and then a Flixbus from Cologne to Luxembourg. So it was a first experience of both Wizzair and Flixbus for me….

    The booking process was easy to manage and surprisingly efficient, which is always reassuring. So reassuring was the process that I decided to join the Wizz Air Discount Club, which for an annual fee gives extra reductions off the price of every flight.

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    Quite understandably, there are strict rules about not taking photos of cabin crew on most airlines, and I noticed Wizz Air point that out in their literature. Hence why this photo is side-on of the nearby seats, rather than of the entire cabin. The seat design doesn’t feel very modern, but the cabin was clean and tidy, with the seats being sufficiently comfortable.

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    The boarding arrangement is very much like Ryanair, so it’s efficient, via steps and involves standing on the steps down to the tarmac for ages. But, the efficiency pleased me, everyone knew where they should be and when.

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    The food and drink was all reasonably priced, and approximately 25% of customers ordered at least something. The price of noodles is the same as coffee, and I thought that this would be more filling. It’s what I like getting on Amtrak in the US, and they were perfectly acceptable at €3 (around £2.60).

    The selling frenzy from the cabin crew wasn’t quite as bad as Ryanair, with fewer passes down the cabin and that made it feel slightly more relaxing. However, there were still numerous different items for sale, so it wasn’t entirely peaceful.

    Overall, I felt that the entire operation seemed efficient and the staff were all polite and helpful. The flight was pretty much punctual and although the surroundings weren’t exactly luxurious, they did represent excellent value for money on this occasion. I’m sure that I’ll fly with Wizz Air again soon based on this experience.

  • Wizz Air (Tirana to Leipzig)

    Wizz Air (Tirana to Leipzig)

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    To avoid any card based dramas on the bus journey back to the airport, I prepaid for my ticket online and I was transported smoothly to the rather decadent frontage of the building.

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    I did have a relaxing lounge visit at this point, but to surprise and delight my two loyal blog readers, I’ll post about that separately as it’s sensible to ration excitement.

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    It’s a large, clean and organised terminal. The security process took under three minutes and the border control was once again automated, as I didn’t need stamps, so I was through to airside within five minutes. All very efficient.

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    There were a lot of size checks on bags at the airport and some people got caught out. I’m afraid I’m on the side of Wizz Air here, they’re not stopping marginal bags, but they are stopping bags which are nowhere near the size limit. They must have taken around £250 or so in extra charges which is no doubt annoying for the passenger, but they probably need to try and at least be near to the official limit to have some sort of chance of getting away with it.

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    The aircraft registration was HA-LXB, not one that I’ve been on before. There were three buses to the aircraft and the doors of all three opened immediately, creating something of a huddle from those who felt the need to rush aboard. I just stay out of it and let the chaos play out.

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    Goodbye to the hills of Albania…. The journey was uneventful, the crew were once again friendly and efficient, although I couldn’t hear the announcements from the pilot. The seating Gods had given me a middle seat, but it was a relatively short flight and I kept myself amused watching YouTube videos.

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    And safely in Leipzig, fully ready for me to complain about Deutsche Bahn.

  • Wizz Air (London Luton to Tirana)

    Wizz Air (London Luton to Tirana)

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    The train from St. Pancras to Luton Airport was just £4, which I consider a bargain. That damaged chair has been like that for months, not that it’s something I have spent a great deal of time contemplating and it has become something of a familiar friend now.

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    The usual Thameslink train, no tables or power outlets, but they just about always have lots of seats available and the services are usually reliable.

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    My usual order at Big Smoke at Luton Airport, this time they didn’t accidentally overcharge me. The beer is the Electric Eye from Big Smoke themselves, a punchy citrus beer.

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    A pint of Menabrea and a Limoncello at Nolito. The lager was generic, clean and dull, the Limoncello not the most decadent. But the environment was comfortable and thanks to Priority Pass for funding this visit.

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    And then ready to board and they had a helpful staff member checking the larger bags for size, but he was letting quite a lot off that were just a little too big in an attempt to be helpful. One lady had a suitcase that would fit a hippo in and he said it was ridiculously large, but the lady said that she was Albanian and wouldn’t be paying. After some discussions and translations from other passengers, it was agreed that she had a bag within her bag, so she just had to leave the larger bag at the gate.

    We all then get the boarding passes scanned and go to a different part of the room, which is barriered off from the previous part, but it’s possible to pass things over. And, back to our lady with the bag, she started to get another passenger who still hadn’t checked-in to have a look through her now discarded bag to see if there was anything she had missed. The team member was now annoyed, it gave the impression that she thought she could get the bag back over the gated area when he wasn’t looking. He went to hide the bag.

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    It’s the aircraft on the right, which is G-WUKV, an Airbus A321 which took me back from Kaunas a couple of weeks ago.

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    The boarding starts.

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    The seating Gods had given me a middle seat which felt sub-optimal, but I’d had a good run of being given aisle or window seats. So, I was surprised and delighted to discover that the seat they had given me was actually an emergency exit row seat.

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    The crew member quickly discovered that the woman in the window seat couldn’t speak English, so I was swapped with her as I obviously look good in an emergency. And I speak English, so she could explain my responsibilities. The rest of the flight was bloody awful. I’ve never experienced such noise from kids on an aircraft, I was fortunate my headphones meant I could ignore most of that. I had a kid behind kicking the seat, but his father gave me some Pringles, so I tolerated that as I’m easy to bribe. The crew struggled to keep passengers from standing up the second we landed and there was no shortage of eye rolling from the crew about the situation. The crew were impeccable, they had a lot to deal with on this flight and I was thinking about writing to the Pope to see if a couple could be made saints.

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    I was only mildly traumatised by the time we landed in Tirana. Border control couldn’t have been any faster, it involved going through an e-gate without seeing any border agents and my passport didn’t need stamping.

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    It wasn’t the most quiet and relaxed airport terminal I’d been through. The flight cost £8.99 which is impressive, but this was not the most relaxing of experiences to say the least.

  • Wizz Air (London Gatwick South to Faro)

    Wizz Air (London Gatwick South to Faro)

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    Arriving at Gatwick Airport on the early morning bus…. Instead of the cinematic sweep up the driveway to an impressive departures hall, you’re unceremoniously dumped at the back of the building, which looks more like the loading dock of an industrial estate than the gateway to international travel, but as it was 05:00 it was too early to care much about this. There was no queue at security, so I was left pondering slightly why I had left my hotel so early, but better to be early than late.

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    I haven’t flown from Gatwick Airport for some time and I wasn’t sure if there would be space in one of the lounges using my Priority Card, but it’s fair to say that My Lounge was not packed.

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    Lounge food and drink which was typical fare for British airport lounges, some dry and uninteresting food alongside a dreadful lager. The sausage, bacon and hash brown were OK, I poured myself just a small amount of Cruzcampo since it was still early morning, took one mouthful and realised just how dreadful it is. The orange juice was out of cheap cartons, but in fairness to the whole arrangement, the coffee, food and orange juice was all filling enough.

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    Mine was the 08:00 Wizz Air flight to Faro and as usual for the airline, everything was efficient, clearly signed and without delay. There were more bag checks than usual which always adds to the drama, but once again, this didn’t impact me.

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    It was raining when I walked to the aircraft, it always feels a shame leaving the UK when there’s weather that I like. The aircraft registration was G-WUND, the same one that took me to an icy Tallinn a few months ago. The seating Gods had allocated me a window seat, so that was a rather handy arrangement.

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    Nearly at Faro and the aircraft toured up and down the coast a bit before landing. We had experienced a delay on departure, the reason for which was never mentioned, but as Wizz Air pad their schedules so much, we still seemed to manage to arrive on time. The pilots were generally decent on the number of announcements, the crew members were all personable and I fell asleep for most of the flight so don’t really know much of what happened.

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    It was very quickly evident that it was too hot.

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    The border control process felt a little chaotic, but these new machines for UK passports seemed interesting, but I wasn’t called to try them. The whole queueing arrangement was a little chaotic in places and it felt like a long wait, but it was 31 minutes in the end, which isn’t entirely unreasonable given this is a busy time of year for the airport. It does feel though that the airport in general is creaking in places with passenger numbers, so yet another extension to the building seems likely for future years.

    Anyway, this was another very satisfactory experience given that the flight cost £8.99, the flight was comfortable, the boarding process was efficient and the crew were friendly. I am though getting the creeping sense that most airports in Europe are about five million passengers beyond what they were built for.

  • Wizz Air (Bratislava to London Luton)

    Wizz Air (Bratislava to London Luton)

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    I stayed at a hotel that was, as estate agents would say, “conveniently located” which was only five minutes from Bratislava Airport. This meant I could rise at the decadent hour of 06:00 and still breeze through security by 06:30 for a 09:25 flight. I could’ve slept longer, but I’m a creature of paranoia and prefer to hover near departure gates like a Victorian ghost just in case something happens to go wrong in the 250 metres between the hotel and airport.

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    The airport terminal.

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    All good, my flight looked on time.

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    This is the airside area with plenty of seating. The security process took just three minutes and the staff were helpful and upbeat.

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    My quick visit to the airport lounge which I wrote about separately.

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    The gate area was also suitably calm and the Wizz Air staff here were efficient, with the queueing process being made clear. The border control desk had no queue of note and the border guard didn’t sit and count my passport stamps, but he did ask for help finding the Bratislava stamp that the airport had put into the passport last week.

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    The aircraft was G-WUNA which I went in December last year from Poznan to Luton which happened to be its first anniversary (the aircraft, not Poznan).

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    Boarding the aircraft and I was pleased that the seating Gods had given me an aisle seat near the front. The flight was yet another one operated with care and precision by Wizz Air, the crew were friendly, the pilots made clear announcements and the aircraft was spotless. There were a couple in the middle and window seat who were quiet and calm, which meant that I didn’t have to be annoyed at anything.

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    Luton was colder than Bratislava and this pleased me. There was no wait to go through border control, so I was able to leave the terminal within fifteen minutes of landing. Another well spent £9 with the Wizz Air Multipass.

  • Wizz Air (London Luton to Bratislava)

    Wizz Air (London Luton to Bratislava)

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    My Wizz Air flight was the second of the day to leave London Luton, so I just arrived late the previous evening by train and then waited at Pret landside. The security area opens at 02:00 sort of time, which is really quite early for an international airport.

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    Not many other people were so keen to get through this early in the day. The security process was though well managed and the staff seemed upbeat, which can’t be easy at that time of the day.

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    At least it’s easy to get a seat at this time of day.

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    I’ve written about my visit to Big Smoke separately. As for the food, it was a little bland as that avocado was quite watery, but nonetheless it wasn’t unpleasant. It’s the first time I’ve been here for breakfast and the first time that I didn’t order beer, I instead went for a pineapple juice.

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    I then popped to Avalon for a chicken and avocado salad, along with a Fanta, that most typical of breakfast drinks. This is expensive, well it would be if I was paying for it, at £12 and it was rather dry but I think there was a healthy element to it.

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    And then an almond croissant and half a pint of Menabrea. It’s a generic lager, but it was free and although the croissant wasn’t very authentic, it was light and was a satisfactory snack. The service here is always warm and friendly, although I was dreading them making an error with the number of guests as Priority Pass might have found it suspicious if I had phoned up again.

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    And then a double espresso. My flight was called to board twenty minutes earlier than advertised, so I thought that I might as well wander over.

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    It’s all happening now at Gate 21.

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    The joys of the bus gate.

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    Boarding the aircraft, which is G-WUKT, an A321 which has been in service since April 2022.

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    The flight was uneventful yet again, although the seating Gods gave me a middle seat. However, the two neighbouring passengers weren’t annoying, so the flight went quickly enough (it’s a one hour fifty minute journey), not least as I was asleep for half of it. One advantage of an early morning flight is that everyone seems to be asleep as they’re so exhausted, and I suspect Wizz Air has a fair number of customers who haven’t had any sleep at all, so it’s an extra peaceful arrangement. The crew were quite bouncy and keen, the airline does recruit some really good people and the pilot announcements were all as expected.

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    And safely into Bratislava, where it was evidently too hot. There was a queue of twenty minutes for border control, but although she did look at my passport stamps I was saved having to wait whilst she counted as she just stamped the passport. All very easy, and another £8.99 well spent with Wizz Air for my first time to Slovakia.

  • Wizz Air (Warsaw to London Luton)

    Wizz Air (Warsaw to London Luton)

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    A quick breakfast in the lounge and I’m always delighted to have a Greek salad. I had two as I was so delighted. This is the Etiuda Lounge which is in the non-Schengen one, although I usually go to the Preludium Lounge which is in the Schengen area. My logic is that I’ve been caught at border control for quite some time on a few occasions and I now prefer to clear that bureaucratic gauntlet first, lest I be detained indefinitely while someone scrutinises my passport like a cursed manuscript. I noticed that the border control agent was being very assiduous with the stamps of the passenger in front, indeed, the English traveller said “I’ve got too many stamps” which didn’t bode well for me. Anyway, the border agent looked through my passport and looked like he didn’t have the energy to deal with it, so just stamped it.

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    After my starter and main course of Greek salad, along with mochas and Fanta, I had a dessert of chocolate and beer. I think there are some healthy elements to that meal.

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    Anyway, after a peaceful time in the lounge, it was time to board. Yet again, the process was well managed, clearly signed and efficient. They were doing numerous bag checks but they didn’t look very long at mine, the benefit of having a soft bag. It’s the firmer type bags they stop, with a few customers charged £80 or so for having bags that are too big. The moral of this story really is pack like you’re going on a short hike and not moving house.

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    I had a middle seat, but when I boarded there was someone in my seat and I queried it in my perfect English. The Polish guy pointed at the lady in the window seat and said “wife here, I sit here, you sit there?” pointing at the aisle seat. This to me was a win, I like an aisle seat. He did proceed to spill slightly into my seat space like an enthusiastic houseplant, but I forgave him. The aisle seat was mine, and that was victory enough. The seating Gods work in a mysterious way.

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    The aircraft was 9H-WDX, an Airbus A321 which has been in the Wizz Air fleet since December 2023 and yet another aircraft that I don’t think I’ve been on (this exact one, I’ve been on rather too many A321s….).

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    And back at London Luton. The whole process was efficient again, nothing of note to write about as the crew were friendly, the pilots were informative and the aircraft was clean. The border at Luton Airport was busy, but I was through within twenty minutes. That now means I have two hours in McDonald’s by the railway station before my train back home, but I’m sure it’ll speed on by.

  • Wizz Air (London Luton to Gdansk)

    Wizz Air (London Luton to Gdansk)

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    Luton Airport doesn’t do connecting flights as they’re a point to point airport which meant I went landside after coming off my earlier flight that day and then couldn’t go airside again as it was too long before my flight. I thought about walking into the delights of Luton town centre but it was too hot and I wasn’t brave enough to risk dehydration for cultural enrichment. I instead spent some time at the Pret landside whilst wondering how early I could go through security and I think the answer is six hours. After going through I meandered to Avalon which is included in the Priority Pass card and they are always helpful in offering extras to take it up to the allowed £18 value.

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    I then popped to Big Smoke which I find consistently decent and they have a range of beers available. I was seated whilst the waiter went to find the Priority Pass machine and then another waiter told me that I wasn’t allowed to seat myself. As a consistent rule follower I was inwardly most put out that I looked like someone that would transgress the obvious rules of a restaurant, but my original waiter came back and shooed away the interloper.

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    My normal selection at Nolito is pineapple juice and calmari. For the second time over recent months, these calamari were inedible, dripping in grease and the texture was all wrong. It’s annoying from the perspective of when they get it right, they’re really rather good. I declined the offer of them making more as I thought it was time to pop to the lounge. I’ll try something different next time. The state of that laptop as well, it gets quite compressed when in my bag which makes the screen look dirty and seemingly stops four of the keys from working properly,

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    My Lounge said they were busy but No 1 Lounge had space, so I went there for the first time. It’s a much smaller lounge than I had expected, but it was near empty and the staff were friendly. This is the main meal of pulled chicken with potatoes, it was entirely agreeable. I’ve written before, but the value from these lounges at full-price is questionable unless you drink a lot of alcohol. They’ve over £30 to get in, so most people would be better off just sitting in a restaurant in the airport terminal. If you want a lot of drink, the lounge proposition is better. I had my usual one Birra Moretti as that’s always enough of that.

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    There weren’t any capacity issues in this lounge and it all feels modern, comfortable and clean. There were also plenty of power points which was handy.

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    It was then time, finally, to head to the boarding gate. All very efficient again from Wizz Air with the signage being clear.

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    The aircraft was HA-LXJ, an Airbus A321 they’ve owned since September 2016, so one of the oldest in their fleet and I don’t think I’ve been on it before.

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    I thought that the seating Gods had given me a middle seat and they sort of had, but there was no aisle seat as it was this crew seat which faces the other way. This was all rather fortunate, it meant that the seat was effectively an aisle seat which meant that I had the space I hoped for. The elderly gentleman in the aisle seat kept busy for the entire flight: up, down, into his bag, back again, rustling, unwrapping, standing, sitting, wandering, repacking. A one-man tribute to the art of perpetual motion. Each to their own, but I was glad that I was able to lean into the crew seat (as the crew weren’t in it other than for take-off and landing) to get some peace.

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    We landed slightly early and the flight was once again a delight, with the crew being efficient and helpful, with the pilots making announcements that were appropriate and interesting. Wizz Air have an ability to operate flights which are just efficient and not noteworthy, which is really just as an airline would want it.

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    Unfortunately, there was an issue with my passport again and I was the last person to leave border control. The staff tried to count the stamps in my passport, just hours after this happened in Kaunas, and thought I had spent too long in the EU. Three staff this time came to count the stamps and they were apologetic as they said they had to do it, but the senior staff member did a count and said the matter was fine. I’ve realised the problem here, nearly every airport stamps my passport out next to the corresponding entry stamp. However, the Romanian stamps are slightly less careful and there’s one page which makes it look like I’ve been in the EU for twelve weeks solidly. I’ll definitely be glad when this new IT system is introduced as the current situation is sub-optimal. Luckily I had booked the cheap airport hotel which was only a five minute walk, so only just after 01:00 I arrived there safely….