Author: admin

This is the forlorn looking BA aircraft that should have operated route BA0417 from Luxembourg to London Heathrow T3 today. The flight was cancelled due to technical issues and customers rebooked onto other services as it can’t be fixed within the next few hours.

Being towed from the gate…. The aircraft is G-EUYG, an Airbus A320 which was brought into service in 2010 and has always been operated by British Airways.

The whole flight delay process was well managed by the airline and there were verbal announcements which matched the information being displayed on the app. The pilot came out after around 45 minutes to explain that an oil leak had been discovered on board en route and that engineers had gone to look at it to see if the aircraft could keep flying. The information that the pilot gave all tied in to what we had been told, so the communications seemed excellent all round.

Unfortunately, the engineers found that the oil leak was substantial and it couldn’t be fixed locally. Engineers from British Airways are flying over to Luxembourg to fix it later today or tomorrow and until then the aircraft will remain on the tarmac.

This is my first flight gone tech and I think I’m up to somewhere around 200 sectors flown over the last few years (with around 150 of them with BA). The British Airways app automatically booked me onto a later flight and I have returned to the lounge to spend most of the day waiting for the late evening flight back to Heathrow. On the bright side, the delay was of over two hours, was the fault of British Airways and so I have claimed compensation of €250 via the airline’s web-site.

Not entirely lovely, but I’d rather sit in the lounge all day than be flown on an aircraft with oil pouring out of it across the English Channel. And, incidentally, this is one positive element about the current weak pound as the compensation is delineated in euros……

Sadly, and most inconveniently as I prefer this terminal to T5, this is probably the last time that I fly to Luxembourg with British Airways from T3. It’s relocating to T5 in a few weeks, shortly before my flight which I had scheduled from there.

I’ve written about this route before, and since I was in Euro Traveller, there’s not much that is new to say. The boarding process was all very efficient and well managed, with customers called forwards by group both for the document check and also for boarding. Although there’s a slight flaw in the plan that boarding passes aren’t checked for the latter, but I can’t imagine many people were that keen to rush on board. Although, having said that, there are always a few who barge on board perhaps thinking it might leave without them.

I had an emergency exit row seat, so there was plenty of legroom. It was nearly a full flight and so there were very few empty seats on the aircraft, with my entire row being occupied. The in-flight magazines were a bit battered, but the cabin was unusually clean for a British Airways flight, although it was likely the aircraft’s first flight of the day.

The crew were efficient although I didn’t see them particularly engage with any customers, although the whole buy on board process makes that much more difficult for the crew. The flight was around 20 minutes late taking off, but that time was mostly caught back up in the air, with a journey time of under one hour.

This photo was taken on arrival in Luxembourg, with the temperature being 39 degrees, which is entirely unsatisfactory as far as I’m concerned. The aircraft was an A320 and it had the registration G-EUYC which has always been part of the BA fleet, first flying in 2008.

Luxembourg is one of the few countries I fly into which doesn’t inspect passports by hand, they’re done my machine. As with most things in Luxembourg, everything seemed to work as expected in the airport (with the exception of the sole hand dryer in the male toilet, but that’s not necessarily the most important thing to get right in an airport).