I posted about how helpful Ibis Bristol Temple Meads were with regards to cancelling a future hotel booking which was now impossible due to the Coronavirus. So, I should mention positively the efficiency of Premier Inn Lincoln City Centre who did the same with my otherwise non-refundable booking. Premier Inn only postponed stays initially, but then they allowed a cancellation of everything and my money was refunded swiftly. Hopefully I’ll get back to Lincoln soon.
It gives me lots of reassurance in the professionalism of Ibis and Premier Inn.