Walking. Gossip. Travel.

Tag: Manchester Airport

Berlin Trip : Manchester Airport to Berlin Brandenburg (Ryanair)

Although I had enjoyed the Escape Lounge, I was quite pleased to be leaving Manchester’s Terminal 3 as it was all a little cramped. The same was true waiting for the gate, there was minimal seating and the queue wrapped around the corridor trying not to get in the way of passengers walking by. The Ryanair staff were friendly and the whole boarding process was gloriously uneventful.

It was a wet and windy evening in Manchester.

That’s handy, I was able to note the registration number although I’m not entirely sure why I’m collecting these. Then again, I’m not sure why I do a lot of things, yet here we are. It’s EI-DWE and I don’t think it’s an aircraft that I’ve been on, although Ryanair have had it for 17 years. It’s a Boeing 737 from back in the day when they actually had a good reputation. I was fortunate to randomly be given an aisle seat and the whole flight was comfortable and without any issues. The cabin crew were professional, the aircraft was clean and it arrived on time, so for the £21 I paid for the flight (a little more than usual) I was entirely content.

I could claim that it’s blurry for artistic reasons. But it isn’t, so I won’t.

This was my first visit to Berlin Brandenburg and it’s already the laughing stock of airports across Europe, but I’ll save my moaning about this confused mess of a building in a later post. I miss Berlin Tegel.

There were long queues with poor signage leaving plenty of passengers in the wrong place.

Those who can use the left-hand queue are very fortunate and save a lot of time…. But, I won’t go on about that.

December 9, 2024
Berlin Trip : Manchester Airport – Escape Lounge T3

With just my usual element of incompetence I didn’t get many photos of this lounge as it was so busy, so I’m using a promotional photo to add just a little colour to arrangements. I got into the lounge earlier than the three hours they allow before the flight and I noticed that there was a sign saying the lounge was full, but you could join their on-line waiting list. This has worked well for me at Stansted Airport and so I signed up to patiently wait and as there wasn’t an estimated waiting time I went to ask at the reception desk, but she kindly said I could come in immediately as I was on my own. Most lovely and there were no issues with using my Priority Pass card.

Another promotional photo…. There’s no charge for alcoholic drinks, other than a surcharge for Prosecco, but it’s all bar service.

I found a power point that worked to charge my ailing phone and it might be evident that this isn’t a promotional photo taken by the lounge. The food selection was actually surprisingly good, there were a range of different sandwiches and I very much liked the stew and dumplings. The beer is the John Smiths Extra Smooth and my friend James would have been proud of me for choosing that. The stew had a depth of flavour and the dumplings had just the right firmness to them, they were the best part of my airport visit to be fair.

More stew and dumplings with some rice added to the mix, alongside a Guinness this time as well as a coffee.

The lounge remained very busy and for about twenty minutes the entire Manchester United youth team came in, although they didn’t eat or drink much, so I’m not sure if there was much value to that. And this lounge is expensive, just shy of £40 for walk-ins, although cheaper rates are available for advance purchase. Despite how busy it was, I thought that the staff were doing really very well to keep up and they remained friendly throughout. The lounge is unusually highly rated, so there must be an element of the excellent customer service shining through there.

When writing about the terminal in my last enthralling post, I mentioned that it was used nearly entirely for Ryanair and British Airways passengers. Most of the angry reviews are from customers of the latter, not least this:

“In thirty years of traveling and using lounges all over the world, tonight I encountered something for the first time: no seats. Not just crowded but not one single seat available. A small, shabby looking lounge to begin with has outdone itself. So ahead of an 11-hour flight, I now have to stand around until boarding. Shame, BA.”

There are a few angry BA passengers out there…. The signage is initially just a little unclear as it points two ways for the Escape Lounge, but it appears that they have a second area. It was all closed off when I was there, but I suspect it’s opened up during busier periods of the year, as otherwise this lounge must be regularly at near capacity. Anyway, I was very pleased with this lounge visit, I left with sufficient power in my devices, a couple of beers and more than enough food. What more could I want from life?

December 9, 2024
Berlin Trip : Manchester Airport

After a very lovely weekend of six of us celebrating my birthday early in Manchester (I’ll get to posting about that soon enough….), Liam kindly dropped me off at Manchester Airport. He didn’t offer to pay £5 to drop me off in front of the terminal (mind you, he wouldn’t pay £5 to drop himself off, hence the famous walking incident he took his wife on at Stansted many years, but I digress), so I had to make do with the free bus shuttle that runs every fifteen minutes.

Seventeen minutes after being dropped off the shuttle arrived and I was the only person on it. I was departing from Terminal 3 and although I wasn’t asked this, I proffered this information to the friendly driver anyway. We get to Terminal 1 and he calls down the bus that this is where I can get off. That was actually very helpful, I hadn’t realised Terminal 1 and 3 are next to each other so I might have been sitting on a shuttle bus going around and around before realising what was happening. Terminal 3 is a very odd mix, it’s effectively only used by Ryanair and British Airways.

And here we are at Manchester Airport Terminal 3, the first time I’ve flown from here.

I always try and be positive, but this is a bloody dreadful airport terminal. Looking at surveys, Manchester Airport regularly appears at the bottom of the lists and this terminal is the worst rated. There was no seating available before security so I tried to go through. My boarding pass was rejected at the automatic gate and a staff member came over to check and he suggested trying again later. That’s not overly helpful in terms of I didn’t know when “later” would be, although it transpired that you can only go through 3 hours and 40 minutes before the flight. That doesn’t feel like a time that anyone might actually guess, it might have been useful for them to mention this in signage as some airports do. Anyway, I’m then stuck waiting there for the 15 minutes (I was just under 4 hours early, as some things never change) trying not to get in the way of other passengers and unsure where to wait for the best.

I have huge amounts of sympathy for airport security staff, it’s a thankless task in very many ways. They were always polite here, but some of them looked worn down and there was no shortage of rude passengers. The queueing system was a bit illogical, crammed into too small a space and just uncomfortable, it made things feel a little too much like a cattle pen. The signage in the airport was muddled to say the least and the airport management hadn’t overly troubled themselves with having the airport terminal cleaned. I think much of this is that they simply don’t have enough space, there are too many passengers in the space that they have and there’s not enough seating. I don’t need to sit down (being young and strapping, or something like that….) but many people do, with the set-up here feeling sub-optimal. There is though a massive investment going in to improve the space, so matters might improve somewhat over the next couple of years.

Anyway, after 25 minutes getting through security, which seemed longer than it actually was, I thought I’d try and get into a lounge a little early to escape the chaos and limited facilities. More on which in the next post….

December 9, 2024