Walking. Gossip. Travel.

Tag: Heathrow T5

  • Flights – London Heathrow T5 to Hamburg (British Airways)

    This is aircraft G-EUPO after it had landed in Hamburg Airport, arriving on time from London Heathrow T5. The aircraft is an A319 which BA have owned and operated since 2000.

    I was able to board in the first group which was fortunate as the flight was nearly full. The aircraft could have been a little cleaner, but it looked well maintained and in good order. I was in an exit row seat which was sufficiently spacious and comfortable.

    There was a crew member who seemed to be new and he was being ultra efficient in term of his security protocol. I’d far rather that he was like that than not caring, but he had a passenger remove a book from the seat pocket as they were in an exit row, which seemed slightly excessive. At the end of the flight the same crew member tried to get the customer in front of me to return his seat to the original position, which confused the seat occupant as he was in a seat which didn’t even recline. The crew member was polite though, and I liked his enthusiasm, with the entire crew seeming to work well together.

    From the in-flight menu, this is the page which brought British Airways to the attention of that media titan, the Daily Mail. The afternoon tea doesn’t include a cup of tea, which is only sort of mentioned in the description.

    The flight was fifteen minutes late in leaving Heathrow T5 due to congestion at the airport. The pilot explained he’d be remaining at the stand, as opposed to waiting in a queue on the runway, in a bid to save fuel. The pilot gave regular updates and fortunately he was able to make up time during the flight so we landed on time.

    This was yet another comfortable flight with British Airways, nothing spectacular, but efficient, well managed and organised.

  • Flights – Boston Logan to Heathrow T5 (British Airways)

    My favourite aircraft is the A380 and this was the plane G-XLEG which was delivered to British Airways in 2014. It was a moderately busy flight, although my bulkhead row of ten seats had just one other person on it, although the crew moved another two onto it just before departure. This meant plenty of space for me, rather different to my American Airlines flight of the previous day. Sitting on the lower deck of the A380 it is genuinely difficult to know that this beautiful aircraft has taken off, I never tire of just how much of an engineering triumph this is.

    The initial drinks run took place around 45 minutes after take-off, with the crew member saying she was surprised how little alcohol was being requested. I was content with my orange juice, sparkling water and mini pretzels.

    There was plenty of choice on the in-flight entertainment system, although I had hoped for some episodes of Friday Night Dinner again which unfortunately weren’t there. There were though some episodes of People Just Do Nothing and This Time with Alan Partridge which I hadn’t seen before.

    The meal was served around 20 minutes later, consisting of a salad with dressing, roll, chicken casserole with mashed potatoes and vegetables, caramel dessert and then cracker with cheddar cheese. Several people declined their food tray, but I most certainly didn’t. There was also the option of pasta with cheese, which I think has been an option on nearly every BA long-haul flight that I’ve ever taken.

    The quality was fine, the chicken was tender and had a decent amount of flavour, the vegetables retained some firmness to add some texture and it was all served hot. The dessert was also above average in terms of the richness of the taste. The salad was a little dull, but the dressing helped somewhat.

    I had some problems with my screen during the flight, but the crew member was able to successfully reset it. The moving map didn’t work though even after the reset. The crew were helpful with this and everything else, they were also visible throughout the flight. I thought that the temperature in the cabin was just right, although I suspect that this meant most other people were cold. The pilots and crew members made appropriate announcements throughout the flight and they came across as friendly and professional.

    The breakfast option was a croissant with tomato cream cheese, which tasted better than it looked. Another customer, who had refused his evening meal, didn’t look thrilled and a fair few of these were returned uneaten to the crew. The presentation really does need looking at and perhaps some choice to improve the options somewhat.

    However, overall, I thought that this flight still represented superb value for money. Coming in at under £125 there is pretty much no money in this for British Airways, but I won’t complain about that. The food and drink was served efficiently, the aircraft was clean and the crew were helpful and friendly. Lots of space and British Airways is once again becoming my favourite airline.

    The landing of the A380 was though quite heavy at the end of the flight which led to a crew member saying “we’ve certainly landed, I can guess that’s the First Officer landing that”.

  • British Airways (Heathrow T5 to Boston)

    The British Airways 747-400 service from Heathrow T5 (B Gates) to Boston Logan Airport. It had 22 crew and is aircraft G-CIVE, which has been operating for the airline since 1994. The boarding was well managed, with a staff member guarding access to the desks and checking that customers boarded in the correct group.

    I did hear a few customers complaining that they weren’t allowed to board whenever they wanted, but if someone has Group 5 on their ticket and they’re calling Group 1 only, it shouldn’t come as a complete surprise to them. The person behind me was also extremely displeased at the queue of customers who needed priority boarding for whatever reason. I heard a “he doesn’t look ill” and “that one definitely isn’t ill, he must know the pilot” with lots of tuts.

    My seat was 40D, which is a bulkhead aisle seat, and there was also no-one next to me, so the whole arrangement was spacious and comfortable.

    The first drinks service, which was my only alcoholic drink of the flight (and indeed day) which was a gin and tonic. British Airways have done away with Tribute ale and instead have the slightly ridiculous products of Heineken and Tiger. Ridiculous given that BA is British and quite why it isn’t serving anything British is a mystery to me. The lady in the row behind asked for Tribute and rejected the other beer options, and quite right too.

    The other drink was a sparkling water, and a water which the crew member accidentally poured. Best to stay hydrated though.

    I think it’s fair to say that British Airways don’t serve the most beautifully presented food in World Traveller. One half of the cabin was advertising the choice as “chicken chasseur or pasta with a pesto sauce?”, the other was offering “chicken or pasta?”. I’m not sure that this really is chicken chasseur in any traditional sense, but it tasted much better than it looked. The chicken was tender, the sauce had a decent flavour and the vegetables retained just the slightest of bites.

    As for the rest, the posset actually contained lemon and was satisfactorily sharp, the cheddar cheese was excellent and the starter was tolerable. The roll was soft and the two portions of butter were, well, butter and not margarine. For the cabin, I thought that this was a perfectly good meal.

    The mid-flight ice cream.

    The second meal was basic, but this is an east coast flight, and this is better than it was for a while on British Airways when Cruz’s first cuts came in. The seeded roll had some tender chicken in as well as some tomatoes, which I wouldn’t have guessed were slow roasted. That might be over selling just a little. The chocolate bar was, well, chocolatey.

    The in-flight entertainment system, which now has the seat number handily showing on the front of the screen. Saves looking up I suppose.

    This was a highlight, a film that I had wanted to see last year. Free Solo is the incredible documentary of when the free climber Alex Honnold ascended El Capitan. He did this climb up what looks to me like a sheer rock face and it’s 3,000 feet high. He did this without any ropes, so if he made a single mistake during his 3 hour and 56 minute climb then he would have died. Brave isn’t the word for it….. On reflection, if he had made a mistake in the first few minutes, he wouldn’t have died as he wouldn’t have fallen very far. But the rest was very dangerous indeed.

    A mid-flight view.

    One important thing to note about this flight is that it cost £128 for a single trip (which includes the positioning flight from Newcastle), plus I received back around £5 back in Avios. Taking into account it cost BA £78 in air passenger duty, it cost £56 in Heathrow charges and about £26 in US airport arrival charges. They then had to cover the costs for my lounge access at Heathrow T5. It doesn’t take a Labour Shadow Home Secretary to work out that this is more than the ticket cost I paid……

    Taking into account the cost of the ticket, this flight was IMO excellent value for money. The flight arrived on time, the crew were helpful, the seat was comfortable and everything on board worked as it should. All very lovely.

  • British Airways (Newcastle to Heathrow T5)

    It’s the first time that I’ve flown from Newcastle and also, I think, the first time that I’ve taken a flight starting and ending in England. It was aircraft G-EUXL, a British Airways Airbus A321.

    The boarding process was one of the smoothest I’ve had with British Airways and the lines were clearly divided between boarding groups 1-3 and boarding groups 4-5. It was also one of those times where I managed to walk through the boarding pass scan just as boarding started, so I didn’t have to wait at all.

    I assume he was de-icing the plane……

    Reading material.

    Seat 24F, an exit row seat which has the advantage of not having a seat in front of it. So, lots of space, especially as there was no-one sitting next to me. The flight was around 75% full with, I think, four rows in Club Europe up at the front of the aircraft.

    The crew did their M&S buy on board trolley run and managed to sell very little. The flight only lasts for 45 minutes, but the service seemed efficient and well managed. The crew member was excellent, she was merrily making conversation and was personable, it’s these little things that British Airways can do really well. She said that she was then about to fly to Geneva and back, which now makes me realise that I should go back to Geneva at some point….

    Anyway, the flight arrived on time and at Heathrow T5 A Gates, making it easy to transfer to my next flight.

  • Flights – London Heathrow T5 to Geneva (British Airways)

    I took this flight from London Heathrow T5 (as can be seen above) to Geneva in March 2016 in an A319. It’s memorable to me only because I remember the rather impressive views of the mountains near to Geneva, the rest of the experience has now become lost to the mists of time….

    My flight was in Club Europe and although BA have now changed how they band their flights, this was in the old Band 2 sector. That meant that a pretty decent salad was served, in this case a prawn salad with the obligatory BA seeded roll.

    I’m told that this isn’t the best champagne, but I have no clue about such things, it tasted fine to me. Again, since I took this flight, BA have changed which champagne they provide in the cabin though.

    The photos above are of the mountain views that I had, which the pilot said were in the Mont Blanc region. Whether or not it is actually Mont Blanc I have no idea, so I’ll have to visit it one day to find out. It looks a bit hilly though to me, rather higher than Beeston Bump in Sheringham….