As I hadn’t eaten at the Burger King at the services, as the prices were far too decadent, I decided to get food and drink at the Lynd Cross pub in Horsham whilst waiting for the others (Nathan takes hours to do his hair). It’s a JD Wetherspoon venue and it was relatively busy when I entered, although it felt like a safe enough pub.
Before I go further, I’d add that I was going back for breakfast the next day so thought I’d get some riveting photos for this blog. Unfortunately, the damn thing was shut as they had a water leak, so the imagery on this blog is rather limited.
The chain, who at least make an effort to explain their history, notes:
“The Lynd Cross was the 14th-century name of the junction between the Bishopric and Springfield Road, now the site of this Wetherspoon pub. The first record of a building at this address is in the 1930s, when it was the Old Horsham Bakery.”
To my slight surprise, the venue is on the lowest price band for the chain, so this meal cost just over £6 and included a pint of beer. The group of lads on the table next to me were quite excited about that I had ordered a breakfast on a Friday night, although I pointed out that the chips quite rightly made this an evening meal. They also helpfully gave me some suggestions for other pubs in the town, one of which the others were about to go to. The food tasted fine, particularly at that price point, and was sufficiently filling and all at the appropriate hot temperature.
The drink never arrived at the table but the time I had finished my late night breakfast and so I just went to the bar to collect it. The Elvis Juice from Brewdog was its reliably grapefruity quality. There were six real ales available, but I wasn’t tempted on this occasion. Unfortunately, this pub isn’t in the Good Beer Guide, so I couldn’t tick another one off.
The service generally was a bit all over the place with the staff just standing talking rather than doing any table orders. I mention this as the venue has rather poor reviews for a Wetherspoon venue, which nearly all fit into the 3.8 to 4.1 stars on Google Maps (yes, I’ve analysed it that much). This one sits at 3.7, which indicates there’s likely a local issue going on so I’ve decided that it’s a great use of my time to read the reviews.
“So My Husband and myself are sitting outside Weather spoons in Horsham as I write this , with our 5 months old puppy on our laps , We know dogs are not allowed inside . Hence we are outside , We have been asked to leave because dogs are not allowed anywhere on the premises , I’ve never experienced anything so ridiculous. She’s as quiet as a mouse not disturbing anyone . So we can sit in any pub garden , but we not allowed to sit outside scruffy old weather spoons sitting on a rented public thoroughfare”
I’m not entirely sure that a lot of customers realise that the ban is on dogs generally, it’s not “no dogs, but we allow quiet dogs” as that is, unsurprisingly, difficult to enforce. And if you don’t allow dogs, then you can’t really have them in beer gardens or outside, as how do you get them through the pub or how do you go to the toilet or whatever unless you have someone else to look after them?
“Warning no dogs accepted outside. Even the staff member had trouble locating the sign. Even well behaved dogs. There loss of a £45 order. Other pubs in area dog friendly and excellent service”
I’ve seen pubs with “well behaved dogs welcome” signs but how are we defining a well behaved dog? One that doesn’t bark? One that doesn’t jump on tables or chairs? One that doesn’t bite other customers? And, in the same way as people think their child is an angel, I’ve met lots of dog owners who think that their dog is well behaved and IMO self-evidently isn’t.
“Terrible experience here. Ordered food while the app said there was a waiting time of 12 minutes. 25 minutes later asked at bar, very unhelpful. In the end we had food 39 minutes from ordering, had to rush to eat then go to an appointment. Also had to go to bar to get coffee cups as they didn’t arrive. Staff couldn’t care less.”
and
“Absolutely horrendous service 45mins it took for 2 small food meals & 10+ minutes for 2 pints of apple juice to arrive the atmosphere is dull”
There are a lot of these reviews from the last few weeks, something seems to be sub-optimal with this particular JD Wetherspoon.
“Dump and the lowest of low customers, even had one guy called Peter come up and Insult us, quite funny but would not set foot in here again”
This rather says more about the reviewer, but there we go.
“Surely one of the worst managed pubs in the Wetherspoons franchise. Service at the bar is nearly always slow; tables are rarely cleared; app orders take forever. They are seemingly always understaffed, and consequentially even on quiet afternoons they struggle.
In addition, whilst staff are friendly, there is quite a cliquey atmosphere amongst them collectively. Off duty staff can often be found performing ad-hoc duties, and there is a general atmosphere which can make customers feel like they are imposing upon the staff.
The pub just needs a reset, with a better manager in place who can help it realise its potential.”
This is one of the recent reviews, it feels quite balanced. But that’s enough of my commentary on this matter….
Anyway, as the pub was shut the following morning I couldn’t work out whether things were better when it was quiet and nor could I take a photo of the carpet (I didn’t say I was interesting). It’s quite a small venue for the chain, but it opened in March 1998 before they started opening much larger outlets as almost a standard. But, I have to note that the food and drink represented excellent value for money, so I left happy although maybe I’m just easily pleased….