
Dortmund’s beautiful airport…. I got the train to the nearby railway station and walked twenty minutes to get to the airport as the direct bus to the city centre was €10. That price is a rip-off, the city knows it’s a rip-off, but this is a city that likes cars and treats them with respect. As a comparison, the bus at the other end of this flight cost €0.70 in Vilnius to get from the airport to the city centre. There’s also no way of paying by card on the bus in Dortmund, but of course there is in Vilnius. The reviews of the airport bus service, which is run as a monopoly by the airport, in Dortmund are very poor, I was pleased not to go near it.

The airport was appalling in nearly every way. There is no care here from management, the toilets had no working hand dryers or paper towels, not just one of them, but all of them. The floor was dirty, surfaces were grubby, it’s a dismal airport. The managing director is Ludger van Bebber, who has led this airport for five years, and the Board are so pleased with him that they’ve extended his tenure by another five years. I’ve seen people mock Luton Airport, but at least they keep the place clean. I had a little rummage around on the airport’s website for anything about customer satisfaction and that transpired to be a fool’s errand. The only document I could find was from 2011, congratulating themselves on being above average. That was also the last time they updated their awards page. Possibly because no one has given them one since.

That middle screen does give a reflection on what this airport is like. However, the security staff were very friendly and engaging, although they had to work quickly as there’s so little space for customers given the small size of the airport.

The airport apron and it’s mostly Wizz Air who are using the terminal at the moment.

One oddly charming touch is that the airside area is so close to the pavement that people were waving goodbye to their loved ones through the glass. I don’t think that’s a feature though, more of a planning oversight that they’ve leaned into.

Most airports have a photo of, well, the airport when they have “Welcome to” their city signs. This image is of Messe Dortmund, which is nowhere near the airport, but is an attractive building.

The gate area had a certain mystery to it, since the screen that should have told passengers what flight they were queuing for was broken. As a result, everyone was sort of milling about asking each other what destination they hoped they were off to. It was a communal guessing game with mild existential dread.

The aircraft was 9H-WAF, an Airbus A321 which has been in the Wizz Air fleet which had been loyally trundling passengers around since November 2022. It was the most competent thing I saw all day (well, until I got to Vilnius).

Frankly, I was quite keen to leave Dortmund Airport, not least because I wasn’t entirely convinced it wasn’t held together by hope and old glue. In fairness, it’s a regional airport trying to stay afloat despite airlines abandoning it like a sinking ship. Wizz Air is doing most of the heavy lifting now but it does feel that the airport has gone by the number that they can easily cope with. There is a cafe that doesn’t have enough seats and that’s pretty much it, although I did find a seat to sit at near the gate and there was working wi-fi.

Boarding was efficient and the member of staff at the gate was friendly and engaging.

And off we go, the seat Gods gave me an aisle seat and there was also no-one next to me, so it was a very comfortable flight. I was going to, for the first time, buy a drink from the trolley as it came down the aisle, but I fell asleep so that moment passed. I’ve realised I don’t take many photos on the aircraft, so here’s a little treat. I’m not sure what it adds to this blog post, but there we go, it’s the thought of the content that counts. Once again, the crew were helpful, personably, well presented and worked hard, with the pilots making informative announcements. Nothing went wrong and that’s a very good thing.

A guy with a bag (it’s actually the guy in the photo, but I can’t imagine he’ll ever read this blog) pushed past me and two others on the aircraft to get off, using some force. All three of us walked around him by the time we reached the terminal (which as is visible in the above photo really isn’t very far away), so he made no time up on that little expedition. Every time though, there’s this huge rush from a few passengers and they then meander about like a drunk snail at the bottom of the steps.

My seat on the aircraft was about four rows from the back, so I deplaned (I know, it’s an American term, but I like it) quickly and I was through the airport quickly. To be precise, I got off at 18:40 and was on the bus at 18:45. I’d say that’s pretty good from Vilnius Airport and thanks to the lovely bus driver who saw me rushing to his bus and waved to signal he was waiting. The bus was clean, the contactless payment worked and it was everything that Dortmund wasn’t.