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Category: Airlines

British Airways and Avios Change
As another one of my random posts, I can’t say that I’m entirely thrilled at the below statement from British Airways today and it doesn’t seem to have gone down entirely well on Flyertalk either. My flights with BA are generally cheap ones (obviously) which means that my Avios collection opportunities will be going down. I just have to hope that they don’t do a similar revenue based policy with tier points, as devaluing those would be entirely sub-optimal….. To be fair though, they probably want to reward their higher spending customers rather than my rather frugal flight purchasing arrangements.

PRESS RELEASE
- The way British Airways Executive Club Members collect Avios is transforming from 18 October 2023, offering Members a transparent, consistent and simplified way to collect Avios
- Under the new collection model, Members can earn up to nine Avios per £1 spent, depending on their Tier status
- From the same date, additional enhancements will allow Members to collect Avios on ancillary purchases, such as upgrades and pre-paid seat selection
British Airways has announced that the way customers collect Avios will be updated from 18 October 2023, including the ability to collect Avios on ancillary purchases for the first time.

It means that customers will soon be able to collect Avios when purchasing additional items such as upgrades, pre-paid seat selection and excess baggage, either in advance or at the airport. The amount of Avios collected per flight will be based on the amount paid rather than distance travelled, in a more consistent and clearer approach.

Members booking flights from 18 October 2023 will collect the following Avios depending on their Tier status:
- Blue members will receive 6 Avios per qualifying £1 spent
- Bronze members will receive 7 Avios per qualifying £1 spent
- Silver members will receive 8 Avios per qualifying £1 spent
- Gold members will receive 9 Avios per qualifying £1 spent
This new model will also apply to flights marketed by Iberia.

Ian Romanis, British Airways’ Director of Retail and Customer Relationship Management, said: “We continue to listen to our customers’ feedback and ideas to evolve our Executive Club. This is a simpler and more transparent system offering more opportunities to collect Avios than ever before and rewarding loyalty based on customers’ cash spend. It’s a tried and tested model already used by a number of global airlines, including our sister airline Iberia.”

The update to the new collection model is the latest change to the Executive Club this year to keep improving the loyalty programme for Members. Most recently, the airline revealed a series of Avios-Only flights, with 100% of seats made exclusively available to Members as Reward Seats. The first Avios-Only flight to Sharm El Sheikh sold out within 24 hours.”
July 18, 2023
British Airways : Third Brewdog Beer Launched – Speedbird OG

As another of my random posts, I was pleased to see a press release from British Airways stating that third Brewdog partnership beer with them is being launched. This one is called Speedbird OG and follows on from the first Speedbird and then Jet Stream. How marvellous.

Anyway, here’s the text:

“Fasten your seatbelts. Return your seats to their upright position. Avoid the temptation to turn your phone off Airplane mode “just to see what would happen”. Speedbird OG is ready to land.

The Transatlantic IPA first brewed at 40,000 feet to celebrate the British Airways centenary in 2019 is back in the air once again. Designed by the winner of our Air Graphic Control can design competition, we’re delighted to unveil Ross Brock’s can art that our independent panel of creative experts thought was the perfect blend of blue sky thinking and British Airways colour palette compliance. Ross will win a year’s supply of Speedbird OG, along with a VIP trip to our Ellon brewery and a pair of British Airways Euro Traveller flights of their choice. Cheers for your help, Ross. Been a pleasure flying with you.

Pick up your Speedbird OG cans exclusively on board British Airways flights or fly onto the internet, pick some up on our online shop and store them safely in the overhead lockers (or the fridge, whichever you prefer).”

June 15, 2023
Gdansk Group Trip – Day 1 (The Ryanair Flight to Gdansk)

All this telling me to relax is very stressful. I just want to know when and where the aircraft is going from, I like being in a state of heightened tension before a flight and certainly not relaxing. Things have moved about since I was last at Stansted a few years ago and my favourite seating area has gone, but I found a quiet seating area a level below the main terminal which was rather peaceful and delightful. Or as much as these things can be anyway.

Safely at gate 49 and I have to comment positively that Ryanair are incredibly efficient when things go right. The signage is clear, it’s obvious where to stand, the process is managed well and they do this better than British Airways which often is either organised chaos or not organised at all.

The big long queue to board, but the wait was for only five minutes or so.

At least with no airbridge I can take a photo of the aircraft. The aircraft is SP-RNA which was brought into use in 2008 and has a few weeks ago been transferred to Buzz, which are a division of Ryanair. What I find fascinating is that this aircraft will be used for seven flights today, from Stansted to Gdansk to Prague to Gdansk to Oslo to Gdansk to Dublin and back to Gdansk. They get their money’s worth out of these Boeing 737s.

The flight was nearly full and I cannot fault Ryanair for the service today. The cabin crew were pro-active and polite, the pilots made clear announcements, the aircraft was clean and everything was organised and on time. This flight cost £25 and I have to note that I’ve been surprised and delighted by Ryanair. I was asleep for most of the flight, but I received exactly what I paid for which was simply a glorified bus journey and they don’t pretend that it’s anything more than that. I’ve never actually had any problems with Ryanair after over a decade travelling with them, but when things go wrong they do have a poor reputation of fixing the issues.

Safely at Gdansk Airport where three shuttle buses swept passengers away to the main terminal.

Where we had to wait of course because we’re not in Schengen and the border guard, who was very amenable, spent some time adding up the number of days that I’ve been in the European Union. But it’s good to be back in Poland and the weather is warm and frankly too hot. But I don’t complain.

May 10, 2023
British Airways – Using Avios for BA Holidays
I was interested in this announcement from British Airways that passengers can use Avios to book BA Holidays, which is something new. As there are currently double tier points on BA Holidays until the end of the year, and rumoured for even longer, I’m tempted to complete some flights between November and December 2023 in what would be the start of my Tier Point year. I’ve lost my silver status which was handy for lounges, so I might well save some Avois during the year to help in getting that back in 2024.

Anyway, the copy of the press release is below:
- From today, British Airways Executive Club members can pay with loyalty currency, Avios, when booking a holiday package with British Airways Holidays
- Avios can also be used as an alternative to a cash deposit to secure a holiday booking
- Executive Club Members travelling before 31 December 2023 will continue to earn double Tier Points on packages of five nights or more
- Members can collect Avios on everyday purchases, including more than 1,500 retailers on the British Airways Avios eStore
British Airways Executive Club Members now have more choice than ever when it comes to using their Avios, with the new option to redeem them towards the cost of a British Airways Holidays booking.

Customers choosing a flight and hotel and/or car package with British Airways Holidays, can now use Avios towards the total price of a holiday when making their booking. After selecting their preferred package, customers will be able to pick one of up to nine different Avios payment options at check out, allowing them to choose the amount of cash and Avios they wish to spend, with the cash amount starting from as little as £1, subject to holding a qualifying Avios balance. Examples include:
- Return flights and two nights’ accommodation in Barcelona from £1 + 67,650 Avios for two people sharing (50p + 33,825 per person)**
- Return flights and three nights’ accommodation in New York from £1 + 246,275 Avios for two people sharing (50p + 123,188 Avios per person)**
Alternatively, customers can secure their holiday with a deposit just using Avios, paying any remaining balance with cash in as many or few instalments as they like, provided the balance is paid off in full four or five* weeks before travel for short haul trips or seven weeks for long-haul.

British Airways Executive Club Members will also continue to earn Double Tier points with British Airways Holidays. To qualify they need to book flights and hotel, or flights and car hire, for five nights or more and travel before 31 December 2023. This includes solo travellers and any holidays already booked.

There are a number of ways for customers to collect Avios to spend on holidays, including spending on the British Airways American Express Credit Card, travelling with Uber, converting Nectar points and shopping on the British Airways Avios eStore. With more than 1,500 outlets to select from, savvy shoppers can earn Avios from any purchase that they make when visiting www.shopping.ba.com.

Claire Bentley, Managing Director of British Airways Holidays, said: “Now more than ever we want to give as many options as possible when it comes to booking that much needed holiday, so we are really excited to offer our Executive Club Members the ability to spend Avios on a package with British Airways Holidays.

“When people book with us, they can do so knowing that we take their holiday seriously. As well as a wide range of holidays to suit all travellers and budgets, we have a dedicated helpline available to customers at any point during their holiday, so they can switch off and relax knowing that they are in safe hands.”

In addition to packages with British Airways Holidays, British Airways Executive Club Members can use Avios to pay, or part pay for flights, as well as seat selection, upgrades and on board food and drink.

Elsewhere, after much feedback from customers, British Airways recently rolled out its Reward Flight Saver to 100 per cent of its network. This proposition allows customers to purchase a Reward Seat at a low flat fee, plus a fixed Avios amount. Members can travel to and from Europe from as little as £1 plus 18,500 Avios, or to a long-haul destination, such as New York, from £100 plus 50,000 Avios.
March 2, 2023
2022 US Trip – Day 32 (British Airways Flight from Dublin to Heathrow T5)
This was the last day of my little trip home and I had chance to pop into the airport lounge at Dublin. This is a different one to where I was before going to the United States, I was off in Terminal 2 at the Aer Lingus lounge then. I’ve written about this Dublin lounge before, so won’t repeat that. I was fortunate to get a seat though, it was at near capacity when I got there and didn’t really let up. It’s an odd shaped lounge and they really need a bigger facility, but it was an entirely satisfactory place to spend three hours.

It had just turned midday, so having a farewell to Ireland Guinness seemed sensible.

Mine was the 15:20 flight and one of the gate staff made an incorrect announcement of the gate number which caused some people to get up and move. I hovered between the two gates thinking that this was far from ideal. I didn’t intend to miss a flight at this stage of the trip.

I had worked out that the flight could be three hours late and I would still be able to get my train home to Norwich. Above that I’d miss it, but I’d either get EU261 compensation or at least a duty of care if it was weather related. I think it transpired that the flight was about eight minutes late so I hadn’t needed to pre-worry.

Ready to battle the rain for one final time in Ireland.

No airbridge in Dublin. This was the tenth and final flight of this trip, along with the twelve or so rail trips I took in the United States. It’s aircraft Airbus A320 G-TTNS and for my own interest only, I hadn’t been on this aircraft before but that’s not surprising as they only took delivery of it on 1 October 2022 and this flight was on 19 October 2022. It’s one of the newest aircraft that I’ve been on I think.

It’s a short flight and it was entirely unremarkable, with the crew being the usual friendly and helpful sort. I was given water and crisps, but I saved them until I was sitting at London Liverpool Street waiting for my train.

Boarding the underground to cross London on the Piccadilly Line, which is always much less exciting when coming back from a trip rather than getting there.

I was able to get a seat.
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December 30, 2022
2022 US Trip – Day 31 (British Airways Flight from Heathrow T5 to Dublin)

I had just landed into Heathrow T5 from Newark and my two hour connection was shrunk down to 45 minutes due to some delays in disembarking. That meant I was down to only around 20 minutes in the lounge, although a slightly late departing flight to Dublin meant that I eventually had over 30 minutes. That gave me time for some charging of devices, a couple of drinks and a little snack. The lounge was busy, but I was able to perch at the end overlooking the runway, my favourite location in Galleries North as I like the higher seats.

I understand the importance of security and the UK require passengers to go through full security screening regardless of where they have flown in from. It is though much easier from a passenger point of view with the US set-up of domestic flights where you only go through one security process. I was fortunate that there wasn’t much of a delay before getting to the lounge, I think it was all done in fifteen minutes.

Waiting for the 08:25 service to Dublin, there were a few seats available here, but the airport felt busy in general.

Boarding was efficient and I got to take a photo of the aircraft before walking down the airbridge. I forgot to get the aircraft’s registration number just to check if I had been on it before, a slightly odd check that I do when I remember.

It’s only a short flight, but there’s a snack and water provided. This is perfectly sufficient, it’s useful for passengers to feel hydrated if nothing else. There’s a limited amount that I feel it’s useful to add about short haul flights, as there’s little chance of much engagement from crew on such a brief trip. However, they were welcoming and polite, with the flight being quite light in terms of passengers, so it all felt comfortable and efficient. I like the reliability of British Airways in this regard, a lack of anything to write about is often just because everything went as it should have done.

Safely into Dublin Airport, where I had just over 24 hours before returning back to the UK on the following day.

December 30, 2022
2022 US Trip – Day 30 (British Airways Flight from Newark to Heathrow T5)

After an entertaining couple of hours in the British Airways Galleries lounge in Newark, I then walked the short distance to the gate, an earlier flight than I had been anticipating. I was very impressed with how BA handled this, they made it easy not just to change flights but also to ensure that my seat reservations were carried over.

I don’t like the seats on this Boeing 777-300 aircraft, they’re too narrow for me. However, I was in an exit row on the aisle, which is my favourite, meaning that I did have plenty of space. The three seats were all taken, but I was fortunate that the person sitting next to me didn’t veer into my space once.

The crew members on this flight were exceptional, making an effort to build rapport with customers where they felt appropriate and being ever present. I’m rarely disappointed with the friendliness and engagement of BA crew, with the pilot making chirpy and positive announcements.

It’s fair to say that I had enough leg room.

The first drinks round took place around one hour after take-off and the crew member seemed pleased that I asked for Brewdog Jet Stream by name, so she gave me both cans on her trolley.

The crew member didn’t let me down with the Brewdog beer, she remembered me from before and pro-actively asked “would you like another Brewdog beer?”, which of course I did. So she went off on a mission and came back with another four cans, two raided from a different cabin, the other two from the trolley on the other side of the aisle. Apologies if anyone else wanted Brewdog Jet Stream, but the crew member was wonderfully hoarding them up for me. Incidentally, that’s the film Belfast on the IFE, a story about the violence in Northern Ireland during The Troubles.

Onto the food, these meals are catered in the United States and it all entirely met my expectations. I can’t quite remember what sort of chicken dish this was (and I probably wasn’t entirely sure at the time), but it tasted better than it perhaps looks. It comes with a couscous starter, a chocolate dessert and then some cheese and crackers. For an economy flight, which cost me just £220 or so return, I felt I had received excellent value for money with this whole arrangement.

I then thought I’d have a nap after enjoying the heap of Brewdog Jet Stream cans that they had given me.

I admit this wasn’t to my taste, the breakfast option was a cheese bagel or a cheese bagel with turkey. Very innovative. I don’t like the smell of certain melted cheeses and unfortunately this went into the bin, as seemingly did many of those given to other passengers. I rarely eat the breakfast options on aircraft as they’re not often appealing to me, but BA seem to want to provide some sort of hot option. It’s a shame they didn’t have a cold option of just a cereal bar or something, it’d likely be cheaper for them and lead to less waste.

I had a two hour connection before my flight to Dublin, but there was a long delay disembarking and then it was a bus to the gate which all took up time. I was moderately disappointed that this was all eating into, well, my eating time in the BA lounge, and I was partly wondering whether I might be able to miss my flight to Dublin and get a later one since I was in no hurry.

Still my favourite airline, although American Airlines aren’t far behind. Who needs Emirates and Qatar?

And off we go to Heathrow T5, where I’ll pick up my flight to Dublin in my next post.

December 30, 2022
2022 US Trip – Day 30 (Newark Airport – British Airways Galleries Lounge)
As anyone who knows me and my travel habits knows, I don’t like arriving late for anything. I don’t even like arriving slightly early, I’m always far too early. But then again, I don’t miss anything so there’s a win there I think. Unlike my friend Liam who seems to consider arriving at an airport two hours before the flight acceptable, I’m very risk averse. The reason I’m mentioning this is that I actually arrived at the BA lounge two hours before the flight. However, by this, I mean the flight before mine, I was about six hours early for my flight.

The lady at the desk was personable and engaging, saying I was of course welcome to enter the lounge early (after she checked I wasn’t one of those Priority Pass customers who can use the lounge earlier on during the day) and she said that I hoped I enjoyed my time in it. Then she looked at my boarding pass and said she was concerned, I would miss my connecting flight to Dublin the next day because of the late outgoing flight that I was booked on. I explained that I wasn’t too concerned as I wasn’t in a rush and that I had an emergency exit row seat on the aircraft with plenty of space so wasn’t keen on moving to a central seat.

The staff member was endlessly helpful, she had a look at the options and said that she would be able to move me to the exact same seat on the flight before mine. She said that way I’d get time to visit the lounge at Heathrow and also get a couple of hours in the lounge in Newark, arriving in Dublin actually earlier than I was ticketed. Given this, I was sold and my new boarding passes were issued for the earlier flight and she was also able to replicate by seat on the London Heathrow to Dublin flight. I’m not sure if anyone else got booted out of the seats I was given but I was surprised that the seats were available that close to departure.

I really liked the friendliness of all the staff members here, but the agent at the desk was everything I associate with the United States (well, not the guns) in terms of her willingness to help and offer excellent customer service. The above photo is of the snacks area which I first thought was the entirety of the food options so I wasn’t initially delighted.

I really should wear glasses and I’ll get that sorted at some point, but until then I use my phone to zoom in on the beer options in the fridges. They weren’t breathtaking, but they would suffice me as I only had a couple of hours.

There were some extensive views over the tarmac from the lounge and it was suitably bright and colourful.

I’ve mentioned this before, but there’s something very comforting about seeing Speedbird as I’m one of the fanboys of British Airways and it to me offers the reassuring nature that I’m going home. I remember particularly feeling this when I went to Chengdu and spent a week struggling to find anyone who could speak English, so it was beautiful to see Speedbird in all of its glory at the airport, although British Airways have long since given up flying there. Over the last few years the airline has become even more US centric, something I can’t much complain about.

The taqueria station and this was my favourite of the food sections. It was all self-service, although there were additional food items that could be ordered using the app. There’s a separate dining area for those who want to use it although the staff were ridiculously efficient. I had a slight problem that I got myself a drink and put it on the table to go and get food, then it was cleared away as they thought it was abandoned. I returned and put my food on the table to get another drink and then had to rescue that plate from being collected when I returned with my replacement drink, even though it was full of food.

The cheese station.

The charcuterie and New York deli station, which is all combining to be my favourite foods. I started to regret changing my flight to an earlier one and indeed I wondered if I could just move into this lounge permanently. To be honest, I’d have given thought to have spending the entire trip just in this lounge, I can be quite easily won over by food.

Big pretzels. What a time to be alive.

My second beer, the Brooklyn Lager, I had already had the Nut Brown Ale from Sam Smiths. The staff member at the bar remembered me from my first drink and was about to get me the same beer again, I think she thought I must have been disappointed with my Sam Smiths but it was more that I like variety. And I don’t want to support Sam Smiths too much as they’re a ridiculous brewery led by one of the people I consider who has most trashed the atmosphere in pubs with his joke of a company which seems to take pride in shaming their own staff. Anyway, I’ve rapidly digressed, but I’m quite appalled at the actions of Humphrey Smith and it’s no surprise he’s become a figure of fun.

It looks simple, but it was absolutely delightful……

At that moment, I was done in the lounge as the flight was called. I was content with the amount of food and drink that I worked through, really handy just before getting a meal on board the flight. This was one of my favourite lounges, it wasn’t too busy, there was an excellent range of food and drink which felt tailored to my own personal tastes (I accept that it wasn’t designed that way, it was just chance) and the staff were friendly and keen to help. It was a positive last note on which to leave the United States.
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December 30, 2022
2022 US Trip – Day 25 (Chicago – American Airlines Flagship Lounge)
This was my second visit to the American Airlines Flagship Lounge, as I had visited on day 13 of my trip, and I was very excited to be back. I was one of the first to enter the lounge for the day and was given my special card to use to be allowed onto this luxury floor. I must warn my two loyal readers that there is quite a lot of mention of food in this post.

First it was time for a quick shower in one of their decadent bathrooms. I had to be smart for a decent lounge like this.

Then I got some pick and mix to go along with my welcome drink of a mimosa. What a time to be alive….

This was just what I needed after a week of excess in Las Vegas. I say excess, it was hardly the Hangover movie, but there we go.

This is pretty much the perfect breakfast for me.

I can still remember this plate of food, pure luxury. I didn’t sit far from the food. I was quite amused that a staff member went on for some time that the omelettes were coming soon as the chef was coming out to make them. She told everyone where they’d need to queue and explained it was best to get in first before the wait. I’m not really an omelette person so I focused on devouring capers and chorizo, but I thought that I’d watch the rush and the countdown for opening. Let’s just say that the rush wasn’t quite what the staff member expected. The chef came out, there was no-one there and they went back into the kitchen.

Note that the Americans can cook bacon, all crispy and the fat burnt off, which is the correct way of serving it as far as I’m concerned. My breakfast was all about the cold selection, but there was no shortage of choice here for those who wanted it.

I had seven hours in this lounge, so a lot of it was spent with my laptop whilst occasionally gazing out onto the tarmac.

And it wasn’t always raining.

The boardroom area.

One of the many quieter seating areas and I think this was the easiest lounge I’ve been to in terms of finding a plug to charge my devices at.

The cinema room.

I fell a bit asleep in the cinema room and a staff member came over when I was slightly awake, I initially thought to complain at me. Sleeping in lounges is a bit controversial, as is evident from the latest discussion about the matter on the BA forum of Flyertalk. However, she wasn’t complaining at all, she wanted to let me know that they had these sleeping areas if I would prefer that. I did.

After my little nap I thought I’d better check the beer selection in the lounge and there were around five craft beer options. This was certainly one of the better efforts that I’ve seen in any airport lounge and although I don’t really drink wine, there looked like an extensive range of those as well.

And then the cakes, as it was starting to get to lunchtime.

For anyone interested, they were delicious.

It’s important to stay hydrated.

And before I knew it, I was ready for lunch and the menus were switched to excite me.

The chicken and prawn dishes were very moreish.

Note the vegetables nearly covering my plate.

A post meal snack and beer.

I sat here pondering that I could happily live in this lounge for a couple of days, or, at a push, around ten months.

Not long before my flight, so I thought I’d better have a final snack.

I changed my mind and thought I’d better have another final snack. I don’t get to go to Flagship lounges very often.

I thought that this looked exciting, but it seems to just be a cargo aircraft.

With that, it was time to leave. It’s fair to say that I’d had a quite marvellous time. I was here on my silver status from BA that I got back in January 2019, with the flight I was about to take costing $9 and some Avios. I’m not sure that BA have made much on me to be honest. With regards to this lounge, it’s one of the finest going and American Airlines should be very proud of it.
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December 27, 2022
2022 US Trip – Day 25 (Las Vegas Harry Reid to Chicago O’Hare with Spirit Airlines)
I’m really not sure there can be many other cities in the world where the departure gate is packed with these machines crammed in between the seating areas. I was just pleased though that my flight was going as scheduled as it would have caused problems with my itinerary if it had been cancelled or delayed, but all was going to plan. The boarding process was a bit muddled and something of a free for all, which I didn’t quite understand why as there was assigned seating and there’s no problem with getting space for bags in the overhead lockers due to how Spirit charge. I just hung back and waited for the rush to dissipate.

I didn’t pay to pick a seat, but I was randomly allocated a window seat and that suited me fine to have a last look at Las Vegas. I put my backpack in the seat in front of me and there were no issues with having sufficient space or the size of my bag being queried.

These aren’t very clear photos as the window was quite scuffed, but 100 years there was just about nothing here other than a desert floor and likely thousands of snakes prowling around. Today, it looks like this. After watching Las Vegas go by I then fell asleep for most of the flight as there’s not much else to look at in the dark.

This was the best photo that I could get of the aircraft at O’Hare airport after departing. It was another smooth flight, everything was on time, the crew were friendly and they were selling plenty of food and drink to passengers from what I could gather during the brief times that I was awake. For the price paid, I was suitably impressed with my first two flights with Spirit and I’d use them again if I’m back in the United States. I was also surprised and delighted that the arrivals gate was just a two minute walk to the American Airline Flagship lounge. As this was a red eye flight I was pleased not to have to navigate anything complex and it feel strange not having to go through the security process again at O’Hare due to how American airports work.
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December 27, 2022