Category: Airlines

  • Wizz Air (Luton Airport to Wrocław)

    Wizz Air (Luton Airport to Wrocław)

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    It was a very enjoyable weekend in Oxford with the LDWA, but it was time to get a National Express coach from this historic city to the charms of Luton Airport.

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    Parked up in Milton Keynes Coachway and I wonder whether travel can get any more exciting than this. I was pleased that I got the emergency exit row seat on this coach as it has more legroom, although it wasn’t particularly busy on board. The one excitement about sitting in this seat is that it seems to require the occupant to assist anyone who can’t work out that the coach toilet door slides rather than opens inwards or outwards.

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    I accept I didn’t try too hard to get an outstanding quality photo here, but safely at Luton Airport on time.

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    I cut this incredibly fine by arriving at the airport just three hours before my flight. Mine was the third last scheduled departure from Luton Airport that day.

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    Using my Priority Pass card to get some chicken tenders and a pint in Big Smoke.

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    And a Limoncello Spritzer in Nolito with the same card. I felt really quite decadent.

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    The screens indicated for a while that the flight would be 20 minutes late, but all ended up operating on time.

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    The boarding process was yet again efficient and free from drama, despite it being a relatively full flight. The aircraft is 9H-WBU which I don’t think I’ve been on before.

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    Here’s a nice blurry photo of London. I had a window seat assigned by the seating Gods, although astute readers will have guessed that because of the photos taken out of the window. The crew was efficient and they seemed to have very few sales when they walked up and down the aisle, but perhaps passengers were just tired.

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    I don’t know if the Blood Moon impacted this, but the water had a strange sort of glow.

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    We landed safely on time and I was ready to catch my bus to the airport.

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    I didn’t catch the intended bus to the airport as I then had an exciting hour-long wait in the airport whilst there was a detailed check of the stamps in my passport. The end conclusion was that I had lots more days left in the EU as they thought some countries hadn’t stamped their stamps very clearly, but the wait was sub-optimal when I wanted to be in my hotel.

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    And finally on the bus to the hotel, where I arrived at just before 03:00. Marvellous….

  • TAP Portugal (Luxembourg to Lisbon)

    TAP Portugal (Luxembourg to Lisbon)

    [I originally posted this in July 2018, but have reposted it to fix the broken image links]

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    This was my first flight on the Portuguese national carrier, TAP Portugal, flying from Luxembourg to Lisbon. Although I’m then waiting at Lisbon Airport for a flight to Seville, again with TAP Portugal.

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    The flight was around fifteen minutes late leaving, but the boarding process was efficient.

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    This is the aircraft that I flew on, the Airbus A320. This photo is from the in-flight magazine, a relatively interesting publication that was conveniently in both English and Portuguese.

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    I hadn’t realised until just before take-off that TAP provide free food and drinks on their flights, something I’d rather British Airways still did. A crew member handed out the package containing the chicken roll, an apple juice and some aircraft-shaped sweets. I think that there was a cheese version of the roll for vegetarians, although it was the meat version that was automatically handed out. It all tasted fine, and was perfectly adequate for a flight of under three hours.

    The drinks service came a few minutes later, and it looked like a wide selection of soft drinks were on offer. I opted for a water, but there were coffees and teas available as well.

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    A reasonable number of flights at Lisbon Airport appeared to require bus transport, which meant that I had a wait on the tarmac in a bus for a few minutes. My view was of TAP’s maintenance depot.

    Overall, I thought that the flight was better than I had expected, especially since I hadn’t realised that food and drink were included. The crew were multi-lingual, friendly and welcoming, whilst the aircraft was clean. Perhaps the biggest negative about the flight was that some of the passengers applauded and shouted excitedly when the captain landed the aircraft, and being British, I fouTAP nd this behaviour far too raucous.

  • Wizz Air (Luton Airport to Wrocław)

    Wizz Air (Luton Airport to Wrocław)

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    Another day, another train from Norwich to Luton Airport. I went via Cambridge and St. Pancras, but everything ran like clockwork so no delay repay today….

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    Lunch at Big Smoke.

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    A snack at Nolito.

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    And the evening meal at My Lounge.

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    At the boarding gate.

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    The boarding process was efficient and well managed. The aircraft hadn’t even arrived when they started checking boarding passes, but the aircraft seemed to be turned around quickly. The aircraft is HA-LGW and I haven’t been on this one before, although that’s not entirely surprising as it’s only been in service for just under eight weeks.

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    Happy passengers during the flight. The announcements during the flight were helpful and informative, the crew were friendly and everything was beautifully uneventful. The seating Gods had given me an aisle seat near to the front, which was handy for border control as well as being decadent as it wasn’t a middle seat.

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    And safely in Wrocław on time. There wasn’t much of a wait at border control as most of the passengers had EU passports, although there was quite a lot of checking and counting my passport stamps. As I used Multipass, the flight was just £8.99, a whole arrangement that I thought was marvellous value for money. As we arrived on time and the border control checks were efficient, it meant that I was able to catch the 00:06 bus and had a 40 minute journey to the city centre, a trip which costs under £1.

  • Flights – London Heathrow to Los Angeles (American Airlines)

    Flights – London Heathrow to Los Angeles (American Airlines)

    [I originally posted this in July 2018 about a flight in January 2018, but I’ve reposted it to fix the broken image links]

    For a little bit of variety in January 2018, I decided to use American Airlines to get to the United States from London rather than British Airways. They’re still part of Oneworld and I think that there’s some sort of revenue share on the flights, so it wasn’t total disloyalty to British Airways….

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    American Airlines depart from Terminal 3 at Heathrow and the transfer process from Terminal 5 was easy with numerous airport staff available to help. The welcome desk at American Airlines was exactly that, enormously welcoming and friendly. The staff member asked if I was taking an ex-EU flight (meaning Europe rather than European Union, it’s often a cheaper way to travel, my ticket was from Ireland) which I said I was, before she added that it was becoming increasingly common.

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    The aircraft felt modern with the economy cabin being clean and well presented. The IFE screen was of a reasonable size given the cabin and I particularly liked the easy to access power to ensure my devices were kept nice and charged. The selection of films and television seemed quite wide ranging with some modern films being available.

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    It’s not rare now on airlines, but this was the first time that I’ve encountered this on my flights. It was news being fed to the aircraft whilst we were in the air, so I heard about the resignation of a Cabinet Minister.

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    I was going to America, so I had to have a Dr. Pepper. By “had to have”, I meant that I consider it to be a national drink of the United States, although I suspect most Americans would pick something else.

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    The main meal of mashed potato on minced meat (that’s not its official name) didn’t look very pretty, but it tasted better than it looked. There was some salad, which seemed superfluous to me, as well as a pleasant cherry crumble cake. The roll tasted American, so it was rather sweet.

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    There was ice cream handed out during the flight.

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    I liked the packaging, it looked exciting  🙂

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    Inside the box was a fajita pepper wrap on one side, and a lemon sponge cake on the other side. Served alongside another Dr. Pepper, it was a perfectly acceptable breakfast.

    I liked the entire flight, indeed more than I expected. The service was polite, efficient and fast throughout. I had an aisle seat in a bank of only two seats, which although at the back of the cabin didn’t cause me any problems with noise or disturbances.

    There were sufficient washrooms for the number of customers and the environment seemed clean and comfortable. British Airways seem to have had real problems recently keeping their aircraft clean, and American seemed to be more on top of that issue. It all adds to making the flight a little more pleasant.

  • TAP Portugal (Lisbon to Seville)

    TAP Portugal (Lisbon to Seville)

    [I originally posted this in July 2018, but have reposted it to fix the broken image links]

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    It’s quite a while since I’ve been on a prop plane, with this being the TAP Portugal service from Lisbon to Seville. It was a late-night flight and was to be the last flight to arrive in Seville for the day, but it was still a relatively full flight.

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    Given my name, I felt that this was quite apt.

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    This is the aircraft they used, the photo is from the airline’s in-flight magazine.

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    2*2 seating, all perfectly comfortable, and all kept clean and tidy.

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    I knew from my previous flight that TAP provide food and drink on pretty much all of their flights, although I did wonder whether that included these short hop flights. It transpired that it did, and there was a roll and drink offered to everyone, in another efficient and friendly service. I’m not quite sure what was in the roll, it seemed to be tuna, but it tasted fine.

    The flight took just under one hour, and the efficiency of the entire operation did surprise me. I’ve enjoyed my two flights with TAP Portugal today, the crew had a warm and engaging attitude, and they fortunately spoke excellent English. And one more good thing, and unlike my first flight, there was absolutely no clapping when the aircraft landed. This pleased me.

  • Flights – British Airways (Heathrow T3 to Luxembourg)

    Flights – British Airways (Heathrow T3 to Luxembourg)

    [I originally posted this in July 2018, but have reposted it to fix the broken image links]

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    My morning British Airways flight from Heathrow T3 having safely landed in Luxembourg. The load was a little light across the aircraft and the new boarding by group operated by BA was efficiently managed.

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    This is the breakfast on Club Europe, which as I’ve commented on before is what I think is the weakest meal that BA serve. It’s excessively salty for my taste (and I like salt….) and sits in a pool of grease, but I’m sure that it’s not an unpopular product. It’s a shame that they don’t offer the cold meats selection as an alternative though.

    One minor thing which a few crew do is ask customers if they want tea or coffee when they serve the breakfast. It threw one customer, who wanted an orange juice, but thought that their selection was limited to tea or coffee. That promptly threw the crew’s service slightly as customers they’d already served then ordered additional drinks.

    Indeed, the service on this flight was about as minimal as the crew could get away with, never asking if customers wanted anything else and never really being pro-active. Fortunately I’m pro-active in asking for more orange juice…. There were two crew to deal with a very light Club Europe cabin, which was just four rows and that was only half-filled.

    Another problem I keep noticing on BA flights isn’t exactly a serious issue, but their cleaning crews even in their home base rarely seem to be able to check the seat pockets in the time they have. There are routinely things left in seat pockets from previous customers. Ryanair resolved this by removing seat pockets, creating a handy compromise of preventing customers from leaving things in them.

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    Although Club Europe customers can order from this BOB (buy-on-board) menu, it’s designed for Euro Traveller customers. Alex Cruz removed free food and drink from the Euro Traveller cabin and replaced it with this effort, operated by Bidvest. Most of the food is supplied by Marks & Spencer and the quality seems reasonable, not that I’ve ever ordered from it.

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    The sandwiches selection on the BOB menu.

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    One of the little illogicalities about the BOB menu is that the coffees that are served in Euro Traveller are much better than the ones in Club Europe. The Bidvest selection have the coffees which have in-built filters and there’s some attempt at selling branded products. The Club Europe coffees are the standard BA filter coffee efforts, and they’re not exactly a taste sensation.

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    The beer selection on the BOB menu.

    So, another efficient flight which took just 55 minutes to get from Heathrow T3 to Luxembourg. BA continue with their strongest point though, which is to be inconsistent with their customer service.

  • Flights – Gatwick to Limoges (Titan Airways)

    Flights – Gatwick to Limoges (Titan Airways)

    [I originally posted this in July 2018, but have reposted it to fix the broken image links. Incidentally, this aircraft has now left Titan’s service and is used as a cargo aircraft in South America]

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    Around three weeks before my British Airways flight from Gatwick to Limoges, I received an e-mail informing me that it would be operated by Titan Airways. I had half expected at some point, from reading Flyertalk far too much, that a Gatwick flight of mine would be operated as a wet lease by Titan Airways, so I thought it’d be interesting to see how it went. I did though understand that if I had so wanted, British Airways would offer an alternative date for those who only wanted to fly on their metal.

    The crew offered a friendly and engaging welcome, so my first impressions were positive. The crew were also dressed in a smart uniform and I was pleased that the lead crew member in my cabin was Polish, so I expected excellent customer service. Which I duly received throughout the flight. I was flying in Club Europe, and there were the usual BA services such as hot towels and the drinks selection was the same as BA operated flights.

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    I prefer the slightly more modern British Airways interior, but it was comfortable and clean. Ironically, this was a British Airways aircraft from 1992, when it came into service, until 2015, when it left service.

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    As I’ve commented on elsewhere, I’ve always felt that the British Airways breakfast meal is their weakest, although there’s obviously a huge element of personal taste involved in that. It wasn’t great and was way too over salted, and lacking in any real quality. Having said that, it was hot and as I understand, this is the food that would have been served if British Airways had been operating the flight.

    The crew member was quick to offer extra drinks and he was efficient and seemed to be pro-active in his service. The cabin, which was quite lightly filled, was relatively small, which helped him in his efforts.

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    I can’t imagine why this would be of interest to anyone, but just in case, the safety card.

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    Disembarking at Limoges for the next adventure. It took under one minute from leaving the aircraft to getting through to the front of the airport terminal, although I was the first to disembark which helps enormously.

    I’ve read a couple of people post that they were disappointed to hear that their flight was being operated by Titan Airways, but having experienced this flight, I’m not sure that they have anything to fear. The tier points, Avios and so on are obviously all the same, although I don’t think that the usual Bidvest trolley ran through the Euro Traveller cabin, although I might be wrong.

  • Flights – British Airways (Limoges to Gatwick)

    Flights – British Airways (Limoges to Gatwick)

    [I originally published this in July 2018, but have reposted it to fix some broken image links]

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    After a very lovely week in Limoges it was time to depart back to the UK on board Speedbird. Limoges is not an airport which is difficult to navigate and it rather makes London City Airport look large. Mine was the only flight for a few hours and it took around two minutes from entering the terminal to sitting in the departure gate area.

    I don’t intend to bore people with an in-depth review of the flight, as it was all efficient and well managed. The crew were welcoming and friendly, whilst being attentive throughout the flight. I was in Club Europe and the load there was light, just five customers, which meant that the bulk of the service was conducted by one crew member.

    The cabin was clean and I took my favoured seat of 2C. I say favoured, but I usually get seat 34B on Ryanair because I refuse to pay for a better seat on most flights…. But when I get some luxury, I like an aisle seat, but not on the front because I can’t be near my precious laptop.

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    I’ve always thought that the food across British Airways in First down to World Traveller in long haul, and in Club Europe in short-haul (since that pesky Cruz took away short-haul food) is actually pretty good. It might not be the best in the world, and can’t necessarily compete with Emirates or Singapore, but it has always met my requirements.

    That is with one exception, I’m not the biggest fan of BA breakfasts, especially on short haul where there is little other choice. So I’m always overly delighted when there is a choice for breakfast and one of those options is the plate of cold meats.

    The quality of the cold meats was towards the higher end of the scale, with the cheeses having a depth of taste and the tomato a particularly pleasant flavour. The meats melted in the mouth and there was a choice of four bread rolls, with the seeded one taking my fancy.

    Given it was a morning flight there was a lot of champagne and wine flowing in the cabin, although just for today I felt that this was a morning for orange juice. Although the champagne did look tempting…. The crew member pro-actively offered extra rolls, drinks and checked if I needed anything else, so I didn’t go without at any time during the flight.

    Due to my position in 2C it meant that I disembarked the flight first. And disembarked is the correct word, I refuse to use the word deplane…. I don’t actually like this, as it means that I feel I’m under huge pressure not to get lost as I walk towards the terminal. It’s amazing how I can deviate from what an airport can think is its idiot-proof walk towards customs.

    I took this flight for purposes of securing BA status next year and it cost £84, which I think is very reasonable for a business class flight. Although, having said that (well, written that) Limoges is one of the cheapest routes for business in Europe on BA, but it’s a seasonal flight only.

  • Flights – Wizz Air (Cologne to Luxembourg)

    Flights – Wizz Air (Cologne to Luxembourg)

    [I originally posted this in July 2018, but have reposted it to fix the broken image links]

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    Needing to get from Gdansk to Luxembourg in just over a day didn’t give me many affordable options. I tried to get a Ryanair flight, but there were no direct flights anywhere near, but there was the option of getting a Wizzair flight from Gdansk to Cologne and then a Flixbus from Cologne to Luxembourg. So it was a first experience of both Wizzair and Flixbus for me….

    The booking process was easy to manage and surprisingly efficient, which is always reassuring. So reassuring was the process that I decided to join the Wizz Air Discount Club, which for an annual fee gives extra reductions off the price of every flight.

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    Quite understandably, there are strict rules about not taking photos of cabin crew on most airlines, and I noticed Wizz Air point that out in their literature. Hence why this photo is side-on of the nearby seats, rather than of the entire cabin. The seat design doesn’t feel very modern, but the cabin was clean and tidy, with the seats being sufficiently comfortable.

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    The boarding arrangement is very much like Ryanair, so it’s efficient, via steps and involves standing on the steps down to the tarmac for ages. But, the efficiency pleased me, everyone knew where they should be and when.

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    The food and drink was all reasonably priced, and approximately 25% of customers ordered at least something. The price of noodles is the same as coffee, and I thought that this would be more filling. It’s what I like getting on Amtrak in the US, and they were perfectly acceptable at €3 (around £2.60).

    The selling frenzy from the cabin crew wasn’t quite as bad as Ryanair, with fewer passes down the cabin and that made it feel slightly more relaxing. However, there were still numerous different items for sale, so it wasn’t entirely peaceful.

    Overall, I felt that the entire operation seemed efficient and the staff were all polite and helpful. The flight was pretty much punctual and although the surroundings weren’t exactly luxurious, they did represent excellent value for money on this occasion. I’m sure that I’ll fly with Wizz Air again soon based on this experience.

  • Wizz Air (Tirana to Leipzig)

    Wizz Air (Tirana to Leipzig)

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    To avoid any card based dramas on the bus journey back to the airport, I prepaid for my ticket online and I was transported smoothly to the rather decadent frontage of the building.

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    I did have a relaxing lounge visit at this point, but to surprise and delight my two loyal blog readers, I’ll post about that separately as it’s sensible to ration excitement.

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    It’s a large, clean and organised terminal. The security process took under three minutes and the border control was once again automated, as I didn’t need stamps, so I was through to airside within five minutes. All very efficient.

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    There were a lot of size checks on bags at the airport and some people got caught out. I’m afraid I’m on the side of Wizz Air here, they’re not stopping marginal bags, but they are stopping bags which are nowhere near the size limit. They must have taken around £250 or so in extra charges which is no doubt annoying for the passenger, but they probably need to try and at least be near to the official limit to have some sort of chance of getting away with it.

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    The aircraft registration was HA-LXB, not one that I’ve been on before. There were three buses to the aircraft and the doors of all three opened immediately, creating something of a huddle from those who felt the need to rush aboard. I just stay out of it and let the chaos play out.

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    Goodbye to the hills of Albania…. The journey was uneventful, the crew were once again friendly and efficient, although I couldn’t hear the announcements from the pilot. The seating Gods had given me a middle seat, but it was a relatively short flight and I kept myself amused watching YouTube videos.

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    And safely in Leipzig, fully ready for me to complain about Deutsche Bahn.