The image above is of the beautiful York railway station, it’s always a delight to arrive into this glorious location. This was the second part of my trip from Chesterfield, having changed at Sheffield. The service was the 11:29 from Sheffield into York on Cross Country, a trip which was going on to Newcastle.
This is the train after it arrived into York. I had a reserved seat but I, and others as I could hear the confusion, were struggling to work out which of the five coaches was which. There is an electronic display on the side of each carriage, but it’s hard to read and I have no idea why Cross Country don’t just have a clear sheet of paper at least in each carriage. This incompetence moderately annoys me, is it not beyond the wit of any Cross Country manager to change this situation, rather than have tens of people standing confused at the platform? This was the second Cross Country service of the day where I had experienced this problem, so I can’t imagine it’s an isolated incident.
Fortunately my seat was waiting for me, with no-one in it most importantly, and was the table seat that I had requested. There was a power point at the table which worked fine and although a staff member did come through collecting rubbish, the carriage could have been cleaner. But, the train was on time, the staff member was happy and helpful with everything so I wasn’t displeased with the experience. Especially since it had cost around £5.