BostonHeathrow

Flights – Boston Logan to Heathrow T5 (British Airways)

My favourite aircraft is the A380 and this was the plane G-XLEG which was delivered to British Airways in 2014. It was a moderately busy flight, although my bulkhead row of ten seats had just one other person on it, although the crew moved another two onto it just before departure. This meant plenty of space for me, rather different to my American Airlines flight of the previous day. Sitting on the lower deck of the A380 it is genuinely difficult to know that this beautiful aircraft has taken off, I never tire of just how much of an engineering triumph this is.

The initial drinks run took place around 45 minutes after take-off, with the crew member saying she was surprised how little alcohol was being requested. I was content with my orange juice, sparkling water and mini pretzels.

There was plenty of choice on the in-flight entertainment system, although I had hoped for some episodes of Friday Night Dinner again which unfortunately weren’t there. There were though some episodes of People Just Do Nothing and This Time with Alan Partridge which I hadn’t seen before.

The meal was served around 20 minutes later, consisting of a salad with dressing, roll, chicken casserole with mashed potatoes and vegetables, caramel dessert and then cracker with cheddar cheese. Several people declined their food tray, but I most certainly didn’t. There was also the option of pasta with cheese, which I think has been an option on nearly every BA long-haul flight that I’ve ever taken.

The quality was fine, the chicken was tender and had a decent amount of flavour, the vegetables retained some firmness to add some texture and it was all served hot. The dessert was also above average in terms of the richness of the taste. The salad was a little dull, but the dressing helped somewhat.

I had some problems with my screen during the flight, but the crew member was able to successfully reset it. The moving map didn’t work though even after the reset. The crew were helpful with this and everything else, they were also visible throughout the flight. I thought that the temperature in the cabin was just right, although I suspect that this meant most other people were cold. The pilots and crew members made appropriate announcements throughout the flight and they came across as friendly and professional.

The breakfast option was a croissant with tomato cream cheese, which tasted better than it looked. Another customer, who had refused his evening meal, didn’t look thrilled and a fair few of these were returned uneaten to the crew. The presentation really does need looking at and perhaps some choice to improve the options somewhat.

However, overall, I thought that this flight still represented superb value for money. Coming in at under £125 there is pretty much no money in this for British Airways, but I won’t complain about that. The food and drink was served efficiently, the aircraft was clean and the crew were helpful and friendly. Lots of space and British Airways is once again becoming my favourite airline.

The landing of the A380 was though quite heavy at the end of the flight which led to a crew member saying “we’ve certainly landed, I can guess that’s the First Officer landing that”.